m click in-banking

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mCLICK™

Global Presence

ASIA PACIFIC

INDIA

Solutions Across the Globe

Mumbai – India Corporate Office, Development CenterGlobal Delivery Center

USA UK

THAILAND

DUBAI

NIGERIA

www. s e e i n f o b i z . c o m

Customer Communication Management / Consolidated Statement Delivery

Customer Self Service

Mobile Communication Applications

Customer Relationship Management (CRM)

Web based Enterprise Reporting & Analysis

Executive Dashboard Management

Business Intelligence (Data Warehousing & Mining)

Web Enterprise Application Integration (EAI)

ASP services of the above and SaaS ( Software as a Service )

Custom development

Outsourcing Services

Staffing Services

SEEinfobiz - Areas Of Focus

BFSI CUSTOMERS

Customers

m-CLICK Mobile Communication

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m-CLICK™ Modules / Features

Mini Statement

Transaction Search

Cheque Deposits

Cheque Cleared

Stop Cheque

ATM Search

Statement Request

Cheque Book Request

Fixed Deposits

View And Pay Bill

Third Party Transfers

m-click Banking

m-click is an easy-access, portable and a user-friendly product for viewing and operating accounts.

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m-CLICK™ Banking Architecture

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Login Screen

• User enters the User Id and Password for authentication.

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Account Binding Screen

• All the accounts including the global accounts of the client are listed.

• The account number, type of account (savings, current, fixed deposit, mutual funds) and their respective closing balances are displayed

• The client can chose to perform operations on any of his accounts.

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Menu Screen

• The menu screen has various options to monitor or to perform operations on ones account

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Mini Statement

• Last 10 transactions of the client are listed.

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Transaction Search

• One can search for a transaction based on the following parameters

1. Date of transaction2. Amount Range3. Both date as well as amount

range

• This feature is intelligent and it adapts well to user inputs.

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Transaction Search Result

• Incase there is no perfect match; the search result displays the narration of the five closest matching transactions.

• Incase of a perfect match only the matched transaction is displayed.

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Complete Transaction Details

• Complete transaction details are displayed on selection of the transaction from the “result screen”.

Cheques Deposited

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• The last five cheques deposited in favor of the client are displayed on this screen.

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Cheques Cleared

• The last five cheques cleared are displayed on this screen.

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Stop Cheque Payment

• Requesting for stop cheque payment can stop the clearing of a cheque.

• The client needs to enter the cheque no., which needs to be stopped.

• On requesting for a stop cheque payment the client receives a reference no., which as a reference for further enquiries.

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ATM Search

• The user can view a list of ATM locations by selecting a city. WORLD BANK

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Account Statement Request

• The user can request for his account statements for a period of time

• The delivery mechanism (post, email, fax) can be selected.

• Input validations are done on the client to avoid unnecessary callbacks.

• The system generates a request registration no., which can be used as a reference for further enquiries.

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Request New Cheque Book

• New cheque book can be requested.

• The system generates a request registration no., which can be used as a reference for further enquiries.

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Fixed Deposits

• All the fixed deposit accounts are listed on this screen.

• The user can view the detailed summary of his fixed deposit account by clicking on the FD A/c link.

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View and Pay Bill

• The user can pay his utility bills via this link

• User binds his account with the company.

• All the accounts, which have been bonded, will be displayed.

• The user can select any one of the accounts he wishes to pay his bill through.

• The status of the bills is displayed on this screen.

• The user can wish to see the details by clicking on the company link.

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Third Party Transfers

• One can make fund transfers through this link.

• There are options to add recipients, view the list of added recipients and make fund transfers from your account to any of the recipient account.

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Benefits

Browser based easy to upgrade

available on all hand held devices

Customer Value Easy adaptability

Enhanced Customer Service

Convenient anytime anywhere access

Access important account information quickly and reliably

Customer Satisfaction and therefore customer retention

Increase Revenue Customers have easy access to services, hence use them more often

Cross sell / up sell

Reduce Cost Operational cost savings

Eliminate the costs of sending bill on paper i.e. outbound cost of paper, printing, collation and postage

Reduce your billing costs by $0.75 to $3.00 per bill

Reductions in customer support costs Billing inquiries are estimated to be reduced by 30% at a cost of $2.50 - $5 per

call

Enables “customer self-care” leading to fewer inquiries and complaints

Return on Investment Based on conservative estimates obtain a 42% return on investment based on

after tax cash flow impacts

The break-even period based on the above estimates is 12-18 months

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Benefits

Contact Us

Our Solution

Your Success

presales@seeinfobiz.com