management and organizational behaviour นำเสนอโดย อริสรา...

Management and Organizational Behaviour

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Part 1Introduction

The nature of organizational behaviors

Approaches to organization and management

Part 2

The nature of organizations

Organizational goals strategy and responsibilities

Part 3

The nature of management

Managerial behaviour and effectiveness

The nature of leadership

Part 4

Individual differences

The nature of learning

The process of perception

Work motivation and rewards

Part 5

The nature of work groups and teams

Working in groups and teams

Part 6

Organization structure and design

Patterns of structure and work organization

Technology and organizations

Part 7

Job satisfaction and work performance

Human resource management

Resourcing the organization

Part 8

Organizational control and power

Organizational development

Management development and organizational effectiveness

Meaning & nature of job satisfaction

• An attitude or internal state that is associated with the working environment & working experiences

• In recent years it has been closely associated with improved job design & work organisation & the quality of working life

Job satisfaction dimensionsJob satisfaction dimensions

Individual factors

Social factors

Cultural factors

Organisational factors

Environmental factors

Variables influencing job satisfaction & work performance

• Individual factors – personality, education, age, orientation to work, etc

• Organisational factors – nature & size, personnel policies, employee relations, etc

• Environmental factors – economic, social, technical, governmental

Variables influencing job satisfaction & work performance

• Cultural factors – underlying beliefs, attitudes, values, etc.

• Social factors – relationships with

co-workers, interaction, information organisation, etc.

Job satisfaction and work performance

Particular influences including• Information communication technology• Stress at work• Work organization and individual job design• Comprehensive model of job enrichment• Work/life balance• Quality circles• Happy/productive worker

Improving job Improving job satisfactionsatisfaction

1. Careful selection2. Setting appropriate objectives3. Planning the development of

employees4. Keeping employees informed5. Recognizing achievements

Does job satisfaction matter?

• Ethical view

• Economic view

• Behavioral view