managing millennials - lessons learned and practical strategies

Phone: +1(281) 881 5382 | e-mail: huan.ho@rallyteam.com

Lessons learned and practical strategies

Lessons Learned

The family

RoadmapReal-time

Demo-cracy

About Me

“I spent the last 5 years managing a team of high performing Millennials. The first year was tough –everybody quit on me. But with a few lessons learned and some forward thinking strategies, I completely turn the team around. ”

from exit interviews

“this is not the right job

for me”

“this job is boring and repetitive”

“I’m not learning

anything new”

“it’s not furthering my

career”

Traning / Mentorship Benefits Interesting & Challenging Work

Career Advancement Opportunities

Salary

what’s important to next-gen employees

Career Opportunities is the most important factor in a job

“I think it’s important that every manager genuinely cares about their team. This is especially important for Millennials who grew up in an environment of loving and sheltering parents.”

First impressions are everything. Right from Day 1 we made each member feel like they were part of our family. We had 1:1 training sessions everyday for the first week and job shadowing with different members of the team for the first month. We even provided a nice welcome binder with personal messages and tips from the team to help our member hit the ground running.

Quarterly events organized by each member of the team (i.e. golfing, karaoke, curling).

We had each other’s back. No man left behind, no finger pointing.

“Millennials grew up in an era of email, instant messaging, twitter, snapchat. Keep your conversations frequent, ongoing and in real-time.”

Every Monday morning, we gathered together to discuss operational tasks, projects and issues for the upcoming week

Focus on employee Development objectivesStart: “How are things going”End: “Is there anything I can do to make things even better”

Open door policy

Provide feedback and recognition as soon as possible

Every two weeks we met as a team to work on projects and activities to improve our team, processes and systems

frequent, ongoing and real-time

“Understand their career goals and align projects and tasks that will help take them one step closer”

A map containing all the levels on the team along with the skills required to reach the next level

Almost like a video game Gamification of career

Created a road map for each team member that was tailored to his/her career goals

our vision

clearly layout how to progress

assessment done yearly, milestones tracked monthly

“You’re hiring really smart and responsible adults, empower them with the ability self direct – layout what needs to be done and let them figure it out”

let them figure it out

EngineerBusiness Analyst

Business Analyst

Mathematician

Let the team know what needs to be done and allow them to split up the work

Every Friday, we would get together, think outside the box and work on initiatives that evolve our systems, processes and team

in order to improve, we need to evolve

We cannot advance if we continue doing the same thing over and over.

It is very important for Millennials to know how they are making a difference. We clearly mapped out our team’s “business model” using a Lean Canvas.

Benefits:

- Provides clear direction/objectives for team and customers

- Helps executives understand value propositions

- Helps highlight areas of improvement

lets hear it from the Millennials

HIGHLY TRAINED

let’s review

Show that you care from Day 1

and continue with team

building and support

Keep it frequent and real-time

through scrums, 1:1’s, adhoc,

team meetings

Clearly layout milestones and align projects/ tasks to career

Democratize and revolutionize

I recently left the corporate world to startup Rallyteam.

Rallyteam is a collaboration platform for helping organizations increase productivity and engagement by intelligently aligning employees to projects and tasks where they will have the most impact and personal growth.

Selected in the top 40 startups to present at the Launch Festival: www.youtube.com/watch?v=enLUt5bbFVI

1(281) 881 5382

huan.ho@rallyteam.com

huansblog.com

1355 Market St. Suite #488

San Francisco, CA

taking this to the next level

Contact me any time!

managing millennials - lessons learned and practical strategies

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