markus gartner - beyond testing - eurostar 2012

Markus Gärtner, it-agile GmbH @mgaertne, @itagile

http://www.shino.de/blog, http://www.it-agile.de

Beyond Testing

www.eurostarconferences.com

@esconfs #esconfs

Find someone among the participants that you don‘t know.

Introduce yourself, and answer the following question:

What is testing? (E-Prime allowed)

Data Hunt

Form groups of 6 people.

What is Systems Thinking?

Group Work

In your group of 6 identify an issue from your work, and

analyze it together.

Psychology

Congruent Communication

Self – other – context

Dysfunctions:

Placating – Blaming – Superreasonable

http://www.satirworkshops.com/wp-content/uploads/2009/06/coping-stances-

teaser.pdf

Transactional Analysis

Ego-States

Parent – Critical or nurturing

Adult

Child – Adapted or free

http://www.uktherapy.info/TA.htm

Human System Dynamics

http://wiki.hsdinstitute.org/landscape_diagram

Human System Dynamics

http://wiki.hsdinstitute.org/cde

Simple Rules

• Few in numbers (never more than 7)

• General statements that apply in any situation

• Always stated in the positive

• Start with an action verb

Simple Rules

Example:

– Teach and learn in every interaction

– Search for the true and the useful

– Give and get value for value

– Attend to the whole, the part, and the greater whole

– Engage in joyful practice

– Share your HSD story

Develop Simple Rules

(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)

• Pick an organization (maybe yours?) • Identify the most common patterns

you experience. Brainstorm and share a list of patterns.

Prepare to share your list with the others.

Develop Simple Rules

(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)

• Identify Simple Rules that could be triggering those patterns of interaction and relationship.

Simple Rules: • Few in numbers (never more than 7) • General statements that apply in any situation • Always stated in the positive • Start with an action verb

Prepare to share your list with the others.

Develop Simple Rules

(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)

• Review your list, and find patterns that you wish to eliminate and those that you wish to maintain.

• Are there any additional patterns of interaction or relationships that are important to your group? Develop rules that could generate those patterns.

Prepare to share your list with the others.

Develop Simple Rules

(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)

Review each rule and determine whether the list is complete. – Which rules are redundant? – Which are subsets of others? – Are any rules missing? – Are there any rules describing what we are going to do anyway? – Do we have at least one rule that speaks to who we are as a group? – Do we have at least one rule about dealing with the differences

among us? – Do we have at least one rule about how we engage with each

other? Prepare to share your list with the others.

Markus Gärtner, it-agile GmbH @mgaertne, @itagile

http://www.shino.de/blog, http://www.it-agile.de

Beyond Testing

www.eurostarconferences.com

@esconfs #esconfs