massive roi retention is worth the battle doug smith vice president - programs gwdc chapter – arma...

MASSIVE ROIRetention is Worth the Battle

Doug SmithVice President - Programs

GWDC Chapter – ARMA International

Learning Objectives

Upon completion of this session, you will be able to: Use big bucket theory to create a records

retention/disposition policy Identify starting points and blocks to

implementing a records retention policy Explore practical tips to reducing cost and

delay in processing disposition decisions Recognize and navigate potential

obstacles and areas of risk in implementing your plan

AGENDA

Retention Policy:

Creation

Acceptance

Implementation

Retention vs. Disposition

Policy Considerations

Legal Requirements

Functional Requirements

Laying the Groundwork

Start with an Inventory

Use Effective RIM Practices

Big Bucket Disposition Theory

Disposition Buckets

Administrative

Attorney Materials

Client

Vital

Administrative Bucket

Human Resources

Accounting

Administration

Operations

Attorney Materials

No Client Materials

Firm Intellectual Property

Subject Files

Convenience Copies

Client Files

Trigger for Disposition

Practice Area Considerations

File Ownership

Vital Files

Administrative

Client

Disposition Time Frames

7 Years

3 years

5 years

It depends

Administrative Time Frames

Human Resources

Accounting

Administrative

Operations

Attorney Materials

No Legal Requirement

Other Considerations

Client Materials

Client’s Own Policies

Bar Opinions

Statutes of Limitation

Risk Mitigation

Policy Acceptance

Massive Return on Investment

Champions

Consensus Building

Diligence

Implementation Beginnings

First steps are important Starting points Reporting Follow through

Disposition Decision Process

Notification process Disposition instructions Handling responses Attorney involvement in responses

Records Return

What are you returning What are you not returning What can be returned Attorney involvement in return

Disposition Logistics

File verification Who pays for shipping and handling Storage company costs Where should work be performed

Documentation: Metrics & Reporting

Documentation Role setting Expectations Feeding the champion

Questions

Doug SmithDsmith@wileyrein.com

202.719.4455