matchable: linking students, service design and health organisations together

helloWe are developing

matchable

I’m Sarah from

What is Matchable?

A service that helps connect design students to health and

well being organisations

Design;FacilitationCo-creation

People centered

Making ideas real

Research and ExploreSynthesis

Experiment and InterventionDevelop and Deliver

Research and ExploreCustomer Journey Mapping

Asking WHYCultural Probes

Research and ExploreEmpathy Tools

Service BlueprintingDay in the Life

Research and ExploreUser storiesEthnography

Generative Tools

Research and ExploreShadowingObservationVisualisation

SynthesisMedia Portraits

PersonasProblems/Opportunities

Experiment and Intervention

Co-creationDesktop Walkthroughs

Storyboarding

Experiment and Intervention

Filming PrototypesIdea Sketching

Experience Prototyping

Develop and DeliverRole Script

Process Journal Blueprint

Story (Film, visualisation)

We talk alot about innovation‘

“Radical efficiency is not about tweaking existing services. Rather, it is about generating new perspectives on old problems to ensure a genuine shift in the nature and efficiency of the services on offer

and to transform

Nesta, June 2010

Innovation is in the process‘

Design makes experimentation risk freeIt will uncover new opportunitiesIt is both incremental and radical

The design professionals are working in health‘

Design students are working in health‘

(14 projects, one year group, one college)

“So what is it you do pet?”“I’m a design student.”

“Oh really? So what sort of things is it you design? Chairs?”

“Em kind of.

I design systems, services and experiences as well as products too.”

Students‘

Need additional support not just in design

Huge percentage want to work in health

See it as valuable experience and a career in health

Both during term time and in summer

Some just want short interventions (it takes a long time to set up a focus group, or get user testing)

Health Organisations‘

Who is at the heart of identifying the problem? Is it the organisation and existing project team, with their considerable

expertise in the area, or the designers, with their fresh approach and different perspective? - Harriet Hunter

Programmes not projects

Design with a capital D and not a small d

Paying for skills?

Responsibility

Educators‘

“It’s so inspiring to see the students naturally leaning towards socially focused projects. They are doing it by themselves. It’s

brilliant.” - Hazel White

Matchable is not here to do their job

Some already have good links with health orgs

Very positive about creating health links

See opportunity past design (multi disciplinary)

We have created a blueprint‘

This is the mid point of the blueprint.

We stick to our principle of co-creation

We want your feedback and input

(this means it is not the finished product)

Find out more on

matchable.org.uk