me, my life, my skills - by chantal cooper

Hi! My name’s Chantal.

Let’s talk skills .

I’m a PSYCHOLOGY graduate with experience

in CUSTOMER SERVICE, RESEARCH,

DIGITAL MEDIA & MORE.

And over the YEARS I’ve developed many SKILLS

Which could help YOU!

I’ve worked in retail where I...

Learnt how to communicate with customers; both satisfied and unsatisfied.

Managed and delegated jobs to a team of shop assistants.

Provided ideas of changes which could improve service and efficiency.

Learnt how to promote the products we sale and increase sales.

And I survived customers like her …

@#$%&@!!!!!!

But then … I LOVE a challenge and helping tofind ways of IMPROVING

current methods and service.

I’ve held positions of responsibility....

House official @ School11

Young Leader @ Brownies22

Match Team Secretary @ Wandgas

33

Student Marshall @ Exeter University

Volunteer @ Headway

44

55

Managing @ Exeter Accessorize

Captain in football teams

66

77

where I learnt...

Organisational skills

Leadership & management skills

Team work skills

Negotiation & communication skills

Financial management skills

And I had to….

Plan & Book Events Carry Out Presentations

Generate Creative Ideas Negotiate in tough situations

Prioritise & Organise my roles & responsibilities

Communicate with people

Then there’s my degree where I learnt...

How to analyse data using SPSS

How to turn the raw data from research into WORDS

How to conduct quantitative & qualitative research

The basics of human behaviour

The effects of globalisation and communication on individuals and their behaviours

But now I’ve graduated

and I’m looking to learn and develop MORE

I’ve already learnt a bit from Aevolve & Carat...

On the Research side:

Conducted depth interviews

Helped prepare discussion guides & debriefs for clients

Assisted in the analysis of results

Helped to track on-shelf and off-shelf promotions

and a bit more....

On the media side:

Completed e-learning courses on SEO, online advertising and offline advertising

Attended speeches on different media platforms and their impacts

Gained exposure to radian 6 & buzz tracking

Analysed what message the customers get from the advertising and its impact on branding

and then there’s TST where I learnt....

How to create campaigns in PPC & to create engaging Ads!

How to optimise web pages for SEO

To write blogs whilst considering keywords, hyperlinks and anchor text

How to boost rankings on Google

To negotiate to gain links

and in my spare time?

Following brands (and people I know) on Facebook & twitter

Looking at and creating art!

Gym & Sports!

& having fun!

.And occassionally I get to write Guest Reviews

So what can I offer you?

A person with:

Determination & ambition

Knowledge (and a LOVE) of digital

Leadership & teamwork skills

Analytical Skills

Negotiation & communication skills

Goals of achieving great things forherself and those she works with

An eagerness to learn

Her own ideas

Creative skills who’s not scared ofnumbers!

Writing skills

Give ME the chance and TOGETHER we can

achieve GREAT things