medlineplus, medlineplus en español, nihseniorhealth & nlm’s main web site joyce backus...

MedlinePlus, MedlinePlus, MedlinePlus en español, MedlinePlus en español,

NIHSeniorHealth & NIHSeniorHealth & NLM’s main web site NLM’s main web site

Joyce BackusJoyce BackusNational Library of MedicineNational Library of MedicineNational Institutes of HealthNational Institutes of HealthHealth & Human ServicesHealth & Human Services

Large font size, short paragraphs to minimize scrolling

Enlarge images

Enlarge text size High contrast colors

Activate talking Web

Senior-friendly, accessible Senior-friendly, accessible featuresfeatures

Large buttons including transcript

Open-captioning on videos reinforcesaudio information

Videos with captionsVideos with captions

NIHSeniorHealth – NIHSeniorHealth – exercise stories comingexercise stories coming

Future NIHSeniorHealth Future NIHSeniorHealth TopicsTopics

DiabetesDiabetes Macular DegenerationMacular Degeneration Low VisionLow Vision GlaucomaGlaucoma CataractsCataracts Diabetic RetinopathyDiabetic Retinopathy OsteoporosisOsteoporosis Paget’s DiseasePaget’s Disease Falls and FracturesFalls and Fractures Oral Health and Dental Oral Health and Dental

CareCare Sensory Loss AphasiaSensory Loss Aphasia

Sleep and AgingSleep and Aging End-of-Life CareEnd-of-Life Care StrokeStroke Congestive Heart FailureCongestive Heart Failure Heart DiseaseHeart Disease Complementary and Complementary and

Alternative MedicineAlternative Medicine Dietary SupplementsDietary Supplements ShinglesShingles About Medicare and About Medicare and

MedicaidMedicaid

MedlinePlus StatsMedlinePlus Stats

010,000,00020,000,00030,000,00040,000,00050,000,00060,000,00070,000,00080,000,00090,000,000

100,000,000110,000,000120,000,000130,000,000

Q1-99

Q2-99

Q3-99

Q4-99

Q1-00

Q2-00

Q3-00

Q4-00

Q1-01

Q2-01

Q3-01

Q4-01

Q1-02

Q2-02

Q3-02

Q4-02

Q1-03

Q2-03

Q3-03

Q4-03

Q1-04

Q2-04

Pag

e V

iew

s

01,000,0002,000,0003,000,0004,000,0005,000,0006,000,0007,000,0008,000,0009,000,00010,000,00011,000,00012,000,00013,000,000

Un

iqu

e V

isit

ors

News headlinesNews headlines- English (daily)- English (daily)- Spanish (weekly)- Spanish (weekly)Topics (weekly)Topics (weekly)

•DiabetesDiabetes•Children’s Children’s HealthHealth•Women’s HealthWomen’s Health•Mental HealthMental Health•Seniors’ HealthSeniors’ Health•Environmental Environmental HealthHealth

If you’ve answered…If you’ve answered…THANK YOUTHANK YOU

American Customer Satisfaction Index American Customer Satisfaction Index (ACSI)(ACSI)

Highest ACSI of all .gov sitesHighest ACSI of all .gov sites

MedlinePlus Go Local TodayMedlinePlus Go Local Today NCHealthInfoNCHealthInfo

– 2000/01 feasibility study2000/01 feasibility study– 2002 system development, resource 2002 system development, resource

collection, outreachcollection, outreach– Feb 2003 – releaseFeb 2003 – release– 200,000 pages month200,000 pages month– 2,500 sites2,500 sites

Missouri Community ConnectionMissouri Community Connection– Began in 1998 Began in 1998 – Summer/Fall 2003 –vocabulary mapping, Summer/Fall 2003 –vocabulary mapping,

record review, and system changesrecord review, and system changes– March 2004 – linked to MedlinePlusMarch 2004 – linked to MedlinePlus– 5,000 health services sites5,000 health services sites

Keys to successKeys to success

Institutional/organizational Institutional/organizational commitmentcommitment

Dedicated staffDedicated staff Services, not health informationServices, not health information Vigilance Vigilance Community outreach and partnershipsCommunity outreach and partnerships Feedback, evaluation and Feedback, evaluation and

improvementsimprovements

AlabamaUniversity of Alabama Lister Hill LibraryJefferson & Shelby County Public Library ArizonaArizona Health Sciences Library, University of ArizonaCalifornia- Los Angeles CountyNexCare Collaborative, IncFour Corners (AZ, CO, NM, UT)Tribal Connections Four Corners ProjectIndianaRuth Lily Medical Library, Indiana University School of MedicineMarylandHealth Sciences and Human Services Library, University of MarylandMassachusettsLamar Soutter Library, University of Massachusetts Medical SchoolMichiganVera P. Shiffman Medical Library, Wayne State UniversityMissouriMissouriUniversity of Missouri ExtensionJ. Otto Lottes Health Sciences Library North CarolinaHealth Sciences Library & School of Info. & Library Science, Univ. of North Carolina, Chapel Hill

Ohio – Southeast Ohio University LibrariesOregonOregon Health & Science University LibrarySouth CarolinaLibraries of the Medical University of South CarolinaUniversity of South Carolina School of Medicine Texas – NortheastWatson W. Wise Medical Research Library, University of Texas Health Center at TylerTexas – San Antonio Region University of Texas Health Center at San Antonio LibrariesWyoming Center for Rural Health Research & Education, University of Wyoming

American Hospital Directory on MedlinePlusAmerican Hospital Directory on MedlinePlus

Out with the oldOut with the old

http://www.nlm.nih.gov

In with the newIn with the new

http://www.nlm.nih.gov

List of NLM productsList of NLM products

http://www.nlm.nih.gov

Especially for..Especially for..

http://www.nlm.nih.gov

Printer-friendly versionsPrinter-friendly versions

http://www.nlm.nih.gov

Lots of cross links and bread Lots of cross links and bread crumbs for better navigationcrumbs for better navigation

http://www.nlm.nih.gov

Feedback desiredFeedback desired

Call (888) 346-3656 Call (888) 346-3656 Email Email custserv@nlm.nih.govcustserv@nlm.nih.gov

Be part of improving NLM productsBe part of improving NLM products