mentor graphics customer presentation
Post on 16-Jul-2015
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Copyright © 2015 Splunk Inc.
Lee Melvin & Shawn RobertsMentor Graphics
Hellomy name is:
Lee Melvin
Mentor Graphics
Technical Architect - Storage
Hellomy name is:
Shawn Roberts
Mentor Graphics
Technical Architect - Clients
Mentor Graphics® provides
software and hardware design
solutions that enable companies
to develop better electronic
products faster and more cost-effectively.
How I got started with Splunk
• Dual vendor network-attached storage strategy
• 100+ filers across 30+ sites, used by 10+ divisions
• Needed ways to• Provide per-division summary reporting, accessible to engineers on demand
• Implement performance service level objectives
• Provide storage administrators with actionable issues, not just graphs and metrics
• Provide reporting that spans vendors
• Vendor reporting tools expensive and inadequate for these needs• Previously, layered a fragile and manual scripting process on top
• Initial focus on capacity and performance analysis
Lee
Our “Storage” Solution
Forwarder/DataCollection Node
Lee
Custom Vendor SpecificAdd-on
Splunk’s plugin
Indexer/search head
How I got started with Splunk
• We had ~8,500 systems around the world that were not being monitored
• No visibility into what could be causing occasional crashes
• No ability to:• Add another agent
• “increase the IT tax”
• Negatively impact performance
• Track changes over time
• People were asking questions…
Shawn
Those 8,500 systems…
Shawn
Those 8,500 systems…
Shawn
Shawn
Shawn
Shawn
WMI?
Event Logs?
Event Forwarding?
8,500 Systems
Performance hit to network and clients
8,500 Systems
8,500 Systems!
Event Viewer <> Reporting
Shawn
Shawn
Shawn
Our “Client” Solution
EventForwarding
Shawn
CollectionServer
Doesn’t add another agent
Doesn’t “increase the IT tax”
No impact to performance
Track changes over time
Shawn
Tough client reports now possible
Boot Time
Average aka What’s normal?
Last 30 vs 365
Top/Bottom 10
Error Events
Top 10
Errors by category
Startup impacting
Application crashes
!
Shawn
Shawn
Storage reporting enhanced!
• Tagging filesystems by division, product group, performance tier, or other abstract (via Splunk lookup table)
• Custom technology add-on to ingest data from Hitachi HNAS
• Capacity/Performance reports that span both NetApp and Hitachi
• Division summary and per-filesystem views
• Actionable items for storage administrators
• Outliers view – slow, busy, near-full
• Stale data reporting – big chunks of unused data
Lee
Lee
Lee
Lee
Lee
Shawnhttp://www.flickr.com/people/15291928@N00
No good deed, etc…what’s next?
• Lookup/compare by:• Location
• AD OU
• Manager
• Type
• Model
• Manufacturer
Shawn
Client dashboard
• Measurements• Make, Model, CPU, Memory, Disks,
Encryption status, etc.
• Age of Windows installation
• Most common errors
• Last N errors
• SCCM Data• Installed software• Update status• Changes!
• Hardware• Software
• AV Data• Versions• Activity
Shawn
Client dashboard with Splunk
• Measurements• Make, Model, CPU, Memory, Disks,
Encryption status, etc.
• Age of Windows installation
• Most common errors
• Last N errors
• SCCM Data• Installed software• Update status• Changes!
• Hardware• Software
• AV Data• Versions• ActivityX vs Normal
X over Time
Shawn
Storage reporting
• Reports• Filer configuration auditing
• Geographic visualization
• Long term (5-year) reports leveraging summary indexes
• Matching workloads to appropriate performance tier
• Alerting• Alert filesystem owners on near-
capacity using lookup table
• Infrastructure• Web frontend to edit tags in
lookup table• Division-specific view roles to
limit access/confusion• Ingest additional HDS metrics• Ingest Symantec NetBackup logs• Round the learning curve on
data models, simplify
Lee
Lessons learned
• You have data in more places than you might think.
• You don’t always need a huge license purchase to answer hard questions.
• Use the provided apps for inspiration (and for cut/paste). Don’t treat them as an end state.
Shawn
Lee
Copyright © 2015 Splunk Inc.
Thank You!
Shawn Roberts
shawn_roberts@mentor.com
+ShawnRobertsNerd
Lee Melvin
lee_melvin@mentor.com
linkedin.com/in/lmelvin
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