moments of truth - the executive value proposition
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MOMENT(S)OFTRUTH
HowtheDigitalWorkplacebecomesbusinesscritical
Berlin,September2016
IC@SocialBusinessCollaboration|Berlin,September20162
Let’stalkabout…
THEREALITY
IC@SocialBusinessCollaboration|Berlin,September20163
IC@SocialBusinessCollaboration|Berlin,September20164
Annualbudgetplanning.We’veallbeenthere…
…andsomehowit’slikegroundhogday.
IC@SocialBusinessCollaboration|Berlin,September20165
IC@SocialBusinessCollaboration|Berlin,September20166
Thekeyquestionis:
IC@SocialBusinessCollaboration|Berlin,September20167
1. Thevaluepropositiondidn’tresonatewithSanta.2. Lastyear’spresentsdidn’tresonatewiththeElves.3. Theydon’thavearealpresent…butyou’restillaniceguy.
Threehypothesesforthewhy
Budgetsareliketaxfraud.
Forevading200’000’000 youwillbecalledaverybadboyorgirl.
Forevading60’000 yougotoprison.
8
Inotherwords…
Ifyourbudgetis50’000’000 then20%can“brushuptheP/L”.
Ifyourbudgetis1’000’000“nextyear”isstillgoodenough.
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EXPECTATIONS
“Lastyear’spresentsdidn’tresonatewiththeElves”
Basedon:GartnerHypeCycleResearchMethodology
DWP’sRollerCoasterRide
IC@SocialBusinessCollaboration|Berlin,September201611
VALUEPROPOSITION
“Thevaluepropositiondidn’tresonatewithSanta"
VALUEPROPOSITION
Doingthingsrightthefirsttime.
RegionalPresident(IndustrialManufacturing)ontheobjectiveforaDWPprogram.
We‘veallbeenthere.
IC@SocialBusinessCollaboration|Berlin,September201615
Fundamentalsofdigitalworksupport
BusinessProcessEnablementTheDigitalWorkplacehandinhandwiththebusinesslogic.
BusinessCollaboration
Gettingeverybodyonthesamepage.Literally.
FrameworkPolicy,Process,ReferenceMaterial,BestPractice…
BestPracticeAvoidmistakes.Re-useassets.Replicatesuccess.
IC@SocialBusinessCollaboration|Berlin,September201616
BusinessProcessEnablementTheDigitalWorkplacehandinhandwiththebusinesslogic.
BusinessCollaboration
Gettingeverybodyonthesamepage.Literally.
FrameworkPolicy,Process,ReferenceMaterial,BestPractice…
BestPracticeAvoidmistakes.Re-useassets.Replicatesuccess.
IC@SocialBusinessCollaboration|Berlin,September201617
It’slessabouttheDOINGmoreabouttheRIGHT.
Doingthingsrightthefirsttime…
RIGHT
DOINGRIGHT RIGHT
Enterprise2.0is...?
IC@SocialBusinessCollaboration|Berlin,September201618
Thefoundationforeverythingwedo.Everything.
Collaboration SocialNetworking&Exchange Intranet
Ifpeoplesaycollaborationtodaytheymean...
CollaborationSocial
Networking&Exchange
Intranet
Ifyoulistentopeoplewhattheymeanbycollaboration...
IC@SocialBusinessCollaboration|Berlin,September201619
Enterprise2.0=DigitalWorkplace
CollaborationSocial
Networking&Exchange
Intranet
Deliverssubstancefromtheco-creationprocess
Improveseffectivenessinthecreationprocesses
ContextInteractionExpertise
Theinternaldigitalchannels
Mystrongfoundationtodothingsrightthefirsttime.
Eliminatethe“artificial”separationofC&C
PITCHFORWHATYOUDESERVE!
IC@SocialBusinessCollaboration|Berlin,September201620
#DoneRight isthenewKaizen.
IC@SocialBusinessCollaboration|Berlin,September201621
Wedeservetheunicornforknowledgeeffectiveness!
THANKYOU.
Infocentric ResearchAGStadtturmstrasse 10CH-5400Badent+41562100120f+41562100121infocentricresearch.com
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