motivation in the workplace by ledao hsu, marjorie matthew and lee zagorski may 4, 2011
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Motivation in the Workplace
By LeDao Hsu, Marjorie Matthew and Lee Zagorski
May 4, 2011
Motivation Research
O Please take a few minutes to read over LeDao’s findings and thoughts on motivation
Types of MotivationIntrinsic
MotivationExtrinsic
Motivation
O driven by an interest or enjoyment in the task itself, and exists within the individual rather than relying on any external pressure
O comes from outside of the individual; commonly found in rewards
Intrinsic Motivators
O Rewards O Money O RecognitionO Threat of
punishmentO Competition
Extrinsic Motivators
O Greater Good
O Self-satisfaction
O Religious beliefs
O ValuesO Morals
Motivators Exercise
O Each person has two answers to the question, “what motivates you?”
O Read your card aloud and tell us if you feel it describes intrinsic or extrinsic motivators and why
Motivator Misconceptions
O Daniel Pink – former speech writer for Al Gore
O Carrot and stick motivators only work with mechanical tasks
O Creative tasks requireO AutonomyO MasteryO Purpose
O http://youtu.be/u6XAPnuFjJc
Motivation Exercise 2
O Take each of your six motivators and rank them in order of importance for you personally
O Share your findings with the class – do you think your motivators lend themselves to your industry?
Motivation Survey
Theories, Data and Results
Motivation SurveyO Used SurveyMonkey.com
O Sent the survey to friends and co-workers
O 71 participants
What do we want to learn?
O What are existing theories on motivation?
O Can we test these theories on motivation?
O Are there differences in motivation across industries in terms of these theories?
Motivation- Hygiene Theory
O Fredrick Herzberg’s two questions:
O Can you describe, in detail, when you felt exceptionally good about your job?
O Can you describe, in detail, when you felt exceptionally bad about your job?
Survey FeedbackO Positive Feedback
O Negative Feedback
Motivation - Hygiene Theory
Satisfied
Not Satisfied Not
Dissatisfie
d
Dissatisfied
Motivation - Hygiene Theory
• Satisfied
Content
Motivation - Hygiene Theory
O Fredrick Herzberg theory was developed on the premise that a worker’s mental health is tied to performing meaningful work.
Maslow’s Hierarchy of Needs
Must safety needs be met in order for us to be motivated?
The Second Level
The Social Workplace
If you love them will they work?
Self Esteem
What motivates me to the core?
What About The Industry?
Does it make a difference?
Industries
Motivation in Marketing
Motivation in Higher Education
Motivation in Finance
Motivation in Healthcare
SummaryO Motivation must be realized and fostered,
regardless of industry.
O Managers should make an effort to look at motivation levels in their organization to find ways they can best develop their staff’s engagement.
O Managers must create a supportive
environment and provide challenges to engage their staff.
Discussion
Are you surprised by any of the findings? Do you agree?
Why or why not?
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