nacrc 2013 | cloud technology: do you compute

Cloud Technology: Do you Compute?

Presented by

Pete Eichorn, Director of Technology, Texas.gov

Award-winning, official website for Texas

Self-funded, public/ private partnership

Subsidiary of NIC, the nation's leader in eGovernment

Online & over-the-counter payment solutions

Mobile-optimized online applications

We provide 1,000+ online and over-the-counter services for 230+ government partners

Since inception in 2000, Texas.gov has:

Securely processed 189+ million financial transactions

Collected $27+ billion on behalf of state and local government partners

Contributed $141+ million to the State’s general revenue fund

AGENDA

What?

Where?

Why?And what does cloud mean to me?

How?

Cloud ComputingThe set of disciplines, technologies, and business models used to render IT capabilities as an on-demand, scalable, elastic service >> Joe Martin, Gartner

wi-fi4G

broadband

firewall

http

The cloud has changed the technology landscape.

Why are these free?

freemiuma business model by which a product or service is provided free of charge, but a premium is charged for advanced features, functionality, or virtual goods.

Why cloud is importantit affects how your service is built, how much it costs, how it’s supported, the capabilities you get, and risks you’ll encounter

{define}

storage: disk space

compute: processing power

network: connect to and from cloud

There are different models of cloud technology.

Cloud Computing Types

PublicThe CloudPrivate

Hybrid

On Premise / Internal

Off Premise / 3rd Party

{define}traditional IT

then…maintenance

upgrades

patching

new features

growth

designpurchase

The Public Cloud

traditional order hardware

time to delivery

plan space

installation

capital

expenditure

public cloud admin login

elastic virtual design pay for what you use instant increased capacity operating expense

private cloud

example

Texas.gov / NIC premises

Credit Card Processor

(Visa, Mastercard, AmEx, etc)

send payment info

approve / decline

select “Pay”

checkout

Client website

Texas.govCommonCheckout

(SaaS)

Private cloud

Assumes responsibility for PCI compliance, USAS integration, redundancy, software updates, and more

Hybrid Cloud

combo of traditional, public, and private

privatetraditional public

example

Application & Data

TDCJ OnlineCommissary

Microsoft Azure

Platform (PaaS)

Texas.gov

manages

Microsoft

manages

service models: who does what?

Traditional IT

Infrastructure as a Service

(IaaS)

Platform as a Service

(PaaS)

Software as a

Service (SaaS)Applicatio

ns

Data

OS

Virtualization

Servers

Storage

Networking

Cust

om

er

Manages

Applications

Data

OSCu

stom

er

Man

ag

es

Service ProviderManages

Applications

Data

Cu

stom

er

Man

ag

es

Service ProviderManages

Service ProviderManages

There are advantages & disadvantages to the cloud.

Advantagesoperating vs. capital expense, pay as you go, pay for what you use

configure and purchase online, instant availability

scale up or down with ease

Disadvantages

“Where is my data? Who’s controlling it?”

Cloud Risks

Control Center

Risks: what happens if?

Contract expectations SLAs, terms, audit, security, exit strategy, virtualization

Operations Backups/Recovery, technical operations

Weigh your options

private publichybrid

benefits … promises … risks … challenges

How safe is your data in the cloud?

ASK:How important/sensitive is my data?

What are you doing with my data?

How are your operations people

trained?

How are you audited?

How is your physical access controlled?

Your provider and your data

LOOK FOR:Industry certifications: SSAE 16

Regulatory requirements: HIPAA BAA

FedRAMP certifications

Exit strategy

Your provider and your data

NPR.org: U.S. Army To Scrap $7 Billion In Equipment In Afghanistan - Ginny Fahs

Why cloud is importantit affects how your service is built, how much it costs, how it’s supported, the capabilities you get, and risks you’ll encounter

Learn more

TEXAS.GOV/SOLUTIONS

PCI Compliance

Mobile Strategy

Web Analytics

Social Media Strategies

Agile Project Management

Security

Q & A

Contact: peichorn@egov.com | @pkeich