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SnapProtect Live Browse withGranular Recovery on VMware

May 2017 | SL10336 Version 1.1.0

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1 IntroductionThis lab will guide you through some of the typical SnapProtect v11 operations (also known as CommVaultIntelliSnap for NetApp v11), and will cover one use case: Live Browse and Granular Recovery on VMware andclustered Data ONTAP®. SnapProtect manages NetApp snapshot copies on primary storage, establishes D2Dreplication, and also supports movement of data to tape. Another key feature of the product is its ability to indexand catalog backups. This allows the backup administrator to quickly search for files that need to be restored,using wildcards or other methods. Indexing is often a time consuming process. SnapProtect has a new featuresthat allows a user to perform granular recovery of files/folders without having the need to index the backups. Thisfeature is called Live Browse.

In this lab you will see some of the common management tasks around these data protection operations. Whilethis lab is limited to VMware data, the concepts are foundational and comparable for other data types: ready thedata for backup, take a NetApp snapshot, and perform a restore. SnapProtect is an application that uses a singlepane of glass to allow users to comprehensively protect their enterprise data residing on both NetApp clusteredData ONTAP and 7-mode storage systems.

Notice: NetApp’s Integrated Data Protection provides a rich set of tools and technologies for managingand protecting your data. But protecting the data is not enough. You also need to be able to restore thedata at varying degrees of granularity - from a single file to an entire datacenter. You need some prettysophisticated tools to keep track of the data you have protected. SnapProtect is a tool that can be used tomanage NetApp Integrated Data Protection, and it provides the flexibility you need to manage the costs ofdata protection.

For product demonstration purposes this lab has prestaged components and does not focus on the installationand configuration of the product. The CommCell Server and Linux Media Agent have been installed andconfigured. Feel free to explore the product outside the lab activities. This lab does not include all the possibleapplication agents available in SnapProtect, but the same concepts of backup and restore apply to all applicationsrunning on a NetApp ONTAP storage system.

1 Lab ObjectivesThis lab demonstrates how to create a Storage Policy, perform a Backup, and perform a Restore with GranularRecovery option. Key concepts and navigation of the SnapProtect UI are demonstrated as you work through thelab activities.

1 PrerequisitesThis lab assumes that you have an understanding of NetApp ONTAP data protection principles, and a basicunderstanding of a VMware vSphere environment.

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2 Lab EnvironmentThe layout of this lab’s infrastructure is illustrated below for your reference.

Figure 2-1:

2 Table of Systems

Host Name Operating System Role/Function IP Address

cluster1 clustered Data ONTAP8.3.2

cluster 192.168.0.101

cluster1-01 clustered Data ONTAP8.3.2

cluster 1 node 1 192.168.0.111

cluster1-02 clustered Data ONTAP8.3.2

cluster 1 node 2 192.168.0.112

svm-nfs-vmware1 Storage Virtual Machinefor VMware datastore onNFS

SVM mgmt lif 192.168.0.13?

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Host Name Operating System Role/Function IP Address

svm-nas Storage Virtual Machinefor NAS demo onSnapProtect

SVM mgmt lif 192.168.0.13?

jumphost Windows Server 2012 primary desktop entrypoint for lab

192.168.0.5

dc1 Windows Server 2008 R2 Active Directory / DNS 192.168.0.253

vc1 Windows Server 2008 R2 VMware vSphere 5.5vCenter Server

192.168.0.31

esx1 VMware nested hypervisor VMware vSphere ESX 5.5 192.168.0.51

ocum vmware appliance forONTAP management

NetApp OnCommandUnified Manager 6.4P2

192.168.0.71

spsvr1 Windows Server 2012 nested VM (SnapProtectCommCell Server)

192.168.0.181

splma1 CentOS Appliance nested VM (SnapProtectLinux Media Agent)

192.168.0.76

winsvr-1 Windows Server 2012 nested Win VM (backup/restore demo)

192.168.0.41

rhel-1 Red Hat Enterprise Linux6.0

nested RHEL6 VM(backup/restore demo)

192.168.0.61

2 User IDs and Passwords

Host Name User ID Password Comments

jumphost DEMO\Administrator Netapp1! Domain Administrator

cluster1 admin Netapp1! Same for individual clusternodes

svm... vsadmin Netapp1! svm administrator

rhel root Netapp1! linux root administrator

ocum maint Netapp1! Maintenance administrator

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3 Lab ActivitiesThis lab contains the following activities and tasks:

• Tour Configuration on page 5• Perform a Linux Backup on page 21• Perform a Linux Restore on page 46• Perform a Windows Backup on page 57• Perform a Windows Restore on page 65• SnapProtect Archive Backup Walkthrough on page 77• View a Report on page 93

3.1 Tour ConfigurationIn order to become familiar with the SnapProtect console, take a few minutes to navigate (expanding/collapsing) afew commonly accessed areas in the left pane of the console, known as the CommCell Browser.

In this activity you navigate the UI, and perform the simple task of modifying a property necessary for nestedVMware client to back up. In addition you will explore the configuration of the vault options in the storage policy.

1. Launch the shortcut to OnCommand System Manager.

Figure 3-1:

2. Acknowledge the certificate warning by clicking Continue to this website.

2

Figure 3-2:

3. Enter the “User Name:” admin and the “Password:” Netapp1!.4. Click Sign In.

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4

Figure 3-3:

5. Click on Storage Virtual Machines, then minimize the browser for future use in later lab activities.

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Figure 3-4:

6. Open the VMware vSphere client for Windows, or launch the shortcut to the vSphere Web Client.

Figure 3-5:

7. Log in with the “User name:” DEMO\Administrator and “Password:” Netapp1!, then minimize for futureuse.

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Figure 3-6:

8. Launch the shortcut to open “OnCommand Unified Manager”.

Figure 3-7:

9. Enter the credentials of “User Name:” Administrator, and “Password” Netapp1!.10. Click Sign In.

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10

Figure 3-8:

11. Highlight cluster1 on the left.12. Click Health on the right.

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12Figure 3-9:

13. Click Jobs.

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Figure 3-10:

14. This is where the SnapVault operations from SnapProtect will appear.

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Figure 3-11:

15. Minimize the browser session. You will revisit it in a later activity.16. Launch the shortcut to the “Remote Desktop Connection Manager”.

16

Figure 3-12:

17. Double-click on spsvr1.

Note: Maximize the Remote Desktop Connnection Manager and/or move to a bigger screenbefore you double-click on “spsvr1” to ensure you have the largest sized nested RDP session.

17

Figure 3-13:

18. Enter the password Netapp1!.19. Click OK.

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19

Figure 3-14:

20. Launch Process Manager using the icon in the taskbar.

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Figure 3-15:

21. Go to the Services tab. This lists all the required services running on the CommCell Server.22. Click the X to close.

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2122

Figure 3-16:

23. Launch the CommCell console using the icon in the taskbar. This will auto login to SnapProtect usingSSO integration.

23

Figure 3-17:

24. Navigate down the CommCell browser, and expand the Client Computers. Right click on VMware,and select Properties.

Note: When navigating in the CommCell browser, it may be helpful to become aware of whenexpanding the tree and left-clicking to highlight is necessary. In some cases SnapProtect will notdisplay sections of the navigation tree in the CommCell browser until a highlight, or a left-clickoperation is completed.

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Figure 3-18:

25. Click on the Proxies tab.

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Figure 3-19:

26. Next to Proxy ESX Server, click the ... button.

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Figure 3-20:

27. Select esx1.demo.netapp.com.28. Click OK.

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28Figure 3-21:

29. Click OK.

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29

Figure 3-22:

30. Still in the CommCell browser, expand Policies > Storage Policies, then click onVSA_ntap1_vmware_nfs1.

31. Right click on Vault, and select Properties.

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Figure 3-23:

32. Click on the Retention tab.

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Figure 3-24:

33. This tab defines the retension for the snapshots. Click on the Copy Policy tab.

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Figure 3-25:

34. Note that the Source Copy is listed as the “Primary (Snap)”. Now click on the Provisioning tab.

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Figure 3-26:

35. You will notice that the Provisioning tab will take 45 - 60 seconds. During this wait SnapProtect iscommunicating with the OnCommand Unified Manager to query for Data Protection Relationships.Once presented, you will see the SnapVault Destination is identified. You can click Cancel when ou aredone reviewing.

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Figure 3-27:

3.2 Perform a Linux BackupIn this section, you learn how to backup and restore VMware virtual machines and data. The client in thisenvironment is vc1. This system is running the Virtual Server Agent (iDA), and is what provides SnapProtect

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communication with vCenter. During the VMware backups, SnapProtect tells vCenter to take VMware levelsnapshots of the VMs. Once the VMs are quiesced and the VMware snapshot occurs, SnapProtect will initiate aNetApp (hardware) Snapshot copy, and then a cleanup/remove of the VMware snap.

A storage policy is used to define the protection model that is used to protect the data. A subclient defines thedata to be protected. Each subclient is associated to a storage policy.

In this section, you define a storage policy, then perform a backup of a Linux VM assigned to your new storagepolicy.

1. Expand Client Computers > vc1 > Virtual Server > Vmware, and right click on defaultBackupSet >All Tasks > New Subclient.

1

Figure 3-28:

2. Enter name Linux Demo.3. Click on the Content tab.

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3

Figure 3-29:

4. Click Browse.

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5. Drill down, and check the box next to “RHEL-1”.6. Click OK.

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5

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Figure 3-30:

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Note: If you receive an Error stating “Please specify ESX server for mount operation.”, refer backto the previous lab activity to configure the Proxy ESX Server.

7. Click on SnapProtect Operations.

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Figure 3-31:

8. Confirm that NetApp is listed as the Available Snap Engines. Go to the Storage Device tab.

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Figure 3-32:

9. Click Create Storage Policy.

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Figure 3-33:

10. Enter Linux_SP.

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11. Click Next.

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11

Figure 3-34:

12. Click Next.

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Figure 3-35:

13. Click Next.

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Figure 3-36:

14. Click Next.

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Figure 3-37:

15. Leave the “Software Encryption” option unchecked, as ONTAP can manage encryption. Click Next.

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Figure 3-38:

16. Uncheck the Yes option, since deduplication can be done from ONTAP.17. Click Next.

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17

Figure 3-39:

18. Ensure the OCUM server is selected, and click Next.

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Figure 3-40:

19. Click Finish.

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Figure 3-41:

20. Click OK.

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Figure 3-42:

21. Select Do Not Schedule.

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22. Click OK.

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22

Figure 3-43:

23. Right click on Subclient Linux Demo, select Backup.

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Figure 3-44:

24. Select Full, keep Immediate.25. Click Advanced.

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25

Figure 3-45:

26. Add a check to Enable Granular Recovery.27. Click OK.

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27

Figure 3-46:

28. Click OK.

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Figure 3-47:

29. Go to the Job Controller tab to monitor status.30. While the job is running, take note of the job ID.

29

30

Figure 3-48:

31. Go to OCSM > Storage Virtual Machines, and navigate to svm-nfs-vmware1 > Storage > Volumes.32. Click on ntap_vmware_nfs1.33. Click the Snapshot Copies tab.34. Click Refresh.35. The snapshot with the job ID is present.

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31 32

33

3435

Figure 3-49:

36. Open the vSphere vCenter Client, and review the Recent Tasks.

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Figure 3-50:

Note: The SnapProtect server will auto clean up any cloned VM snapshot VMs and theunmount any datastores it used for the backup job after a few minutes in the background.

37. Return to the job controller to confirm the job completed.

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Figure 3-51:

3.3 Perform a Linux RestoreIn this activity you perform a granular recovery of files from a NetApp SnapShot of a Linux VM in VMware, andrestore the files to a folder on the SnapProtect server for viewing.

1. From the SPSVR1 desktop (not the Jumphost), open Windows Explorer.

1

Figure 3-52:

2. Navigate to c:\Restored Files, observe there are no files.

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Figure 3-53:

3. Return to the SnapProtect CommCell Console in the CommCell Browser, expand Client Computers >vc1 > Virtual Server > VMware, and select defaultBackupSet.

4. Right click on Linux Demo, select Browse and Restore.

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4

Figure 3-54:

5. Select Guest Files and Folders.6. Click View Content.

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6

Figure 3-55:

7. Drill down8. The bar will run as SnapProtect uses it's Virtual Server iDataAgent for VMware to communicate with

VMware vCenter.

7 8

Figure 3-56:

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9. Go to vCenter and look at recent tasks to see what is happening. You will notice a VMware snapshot ofthe RHEL1 VM is present and tasks are completing in the Recent Tasks window.

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Figure 3-57:

10. Expand vg_rhel1-lv_root.11. Select lib.12. Click Recover All Selected.

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11

12Figure 3-58:

13. Set the Destination Path, and click Browse.

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Figure 3-59:

14. Select Restored Files.15. Click OK.

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Figure 3-60:

16. Click OK.

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Figure 3-61:

17. Go to the Job Controller.

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Figure 3-62:

18. Reopen Windows Explorer, there are now files in c:\Restored Files.

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Figure 3-63:

19. Open OCSM, you will notice the cloned volume under “svm-nfs-vmware1”.

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Figure 3-64:

20. Open the vcenter client. You may notice that the clone for the job is still visible. The background task toclean up will complete shortly without any intervention.

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Figure 3-65:

21. After about 10 minutes, the SnapProtect server will clean up the vm clone in vcenter, and if you refreshthe volumes the cloned volume will be removed.

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Figure 3-66:

3.4 Perform a Windows BackupThis lab activity uses a previously defined subclient and storage policy to perform a backup of a Windows VM ona VMware vSphere infrastructure. The Storage Policy has a primary NetApp SnapShot default, along with a Vaultcopy using NetApp SnapVault.

1. In the CommCell Browser, navigate and expand Client Computers > vc1 > Virtual Server > VMware,and select defaultBackupSet.

2. In the “Subclient Name” list, right click on ntap vmware nfs1, and select Backup.

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Figure 3-67:

3. Select Full, and keep Immediate.4. Click Advanced.

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Figure 3-68:

5. Check the box for Enable Granular Recovery for SnapProtect.6. Click OK.

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Figure 3-69:

7. Click OK.

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Figure 3-70:

Note: If you receive an Error stating "Please specify ESX server for mount operation." refer backto the first lab activity to configure the Proxy ESX Server.

8. Click the Job Controller tab.

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Figure 3-71:

9. Open vCenter and watch “Recent Tasks”.10. Go to Datastores and Datastore Clusters to see the clone mounted.

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Figure 3-72:

11. The volume “FlexClone” will be mounted, and the VM will get registered.

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Figure 3-73:

12. Look in OCSM, and refresh the Volumes to see the FlexClone.

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Figure 3-74:

13. Return to the Job Controller tab to monitor the status and see the Completed state.

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Figure 3-75:

14. After the job completes, SnapProtect will auto clean up and remove the VM snapshot, unmount thedatastore, and delete the cloned volume.

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Figure 3-76:

3.5 Perform a Windows RestoreIn this activity you will perform a granular recovery of files from a NetApp SnapShot of a Windows VM in VMwareand restore the files to a folder on the SnapProtect server for viewing.

1. On SPSVR1 (not the Jumphost) open Windows Explorer.

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Figure 3-77:

2. Navigate to c:\restores and observe that the folder is empty.

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Figure 3-78:

3. Go to defaultBackupSet.4. Right click on ntap_vmware_nfs1, select Browse and Restore.

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Figure 3-79:

5. Select Guest Files and Folders.6. Click View Content.

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Figure 3-80:

7. Drill down and select Data Files.8. Recover All Selected.

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Figure 3-81:

9. Under “Specify Destination Path”, click Browse.

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Figure 3-82:

10. Select c:\restores.11. Click OK.

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Figure 3-83:

12. Click OK.

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Figure 3-84:

13. Click the Job Controller tab.

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Figure 3-85:

14. Go to “OCSM”, and you will see a cloned volume.

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Figure 3-86:

15. Go to vCenter, review the Recent Tasks, then navigate to Datastores and Datastore Clusters.

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Figure 3-87:

16. You will see the NetApp SnapShot volume mounted.

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Figure 3-88:

17. Return to SPSRV1 and monitor the status in the Job Controller tab.

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Figure 3-89:

18. When the job completes open Windows Explorer on SPSVR1, confirm the files are in “c:\restores”.

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Figure 3-90:

19. After about 10 minutes the SnapProtect server will clean up the volume in OCSM, and the VM anddatastore in vCenter.

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Figure 3-91:

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3.6 SnapProtect Archive Backup WalkthroughThis lab activity examines the previous Storage Policy configuration that includes the vault features.

3.6.1 Make a change to the Windows VM

This step is necessary to make a change to the file structure that tiggers a new SnapShot and SnapVault.

1. From Remote Desktop Manager, double click and log onto winsvr-1.

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Figure 3-92:

2. From the desktop of WINSVR1, open Windows Explorer.

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Figure 3-93:

3. Navigate to c:\ , and right click and copy theData Files folder.

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Figure 3-94:

4. Click on Downloads.5. Right click, and select Paste.

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Figure 3-95:

6. Right click on the Windows icon > Shutdown, or sign out, Sign out.

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Figure 3-96:

3.6.2 Perform a backup of the changed VM

This activity creates the new Primary Snapshot that is updated over the SnapVault Data Protection Relationship.

1. In CommCell Browser, navigate to Client Computers > defaultBackupSet.2. Right click on Subclient named ntap_vmware_nfs1, and select Backup.

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Figure 3-97:

3. Select Full and keep Immediate.4. Click OK.

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Figure 3-98:

Note: f you receive an Error stating "Please specify ESX server for mount operation." refer backto the first lab activity to configure the Proxy ESX Server.

5. Go to the Job Controller tab, and take note of the Job ID.

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Figure 3-99:

6. Open vCenter to watch the recent tasks.

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Figure 3-100:

7. Go to OCSM, and select Volume.8. Go to Snapshot Copies tab below, and click Refresh to confirm the SnapShot with the Job ID is

present.

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7

8

Figure 3-101:

9. Return to SPSVR1, and in the Job Controller tab, right click on the job and pick View Events.

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9

Figure 3-102:

10. Click Close.

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10

Figure 3-103:

11. When the job completes in Job Controller, go to Policies > Storage Policies, and left click onVSA_ntap1_vmware_nfs1.

12. After the list expands, highlight Vault.13. Right click View, and select Jobs.

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11 12

13

Figure 3-104:

14. Uncheck Specify Time Range.15. Click OK.

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14

15

Figure 3-105:

16. The Job ID status should read “To Be Copied”.

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16

Figure 3-106:

3.6.3 Perform the archive backup

This activity creates the SnapVault update.

1. Go to Policies > Storage Policies, and right click on VSA_ntap1_vmware_nfs1.2. Select All Tasks > Run Auxiliary Copy.

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1

2

Figure 3-107:

3. Click Select a Copy.4. From dropdown menu, select Vault.5. Click OK.

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3 4

5

Figure 3-108:

6. Go to the Job Controller tab to check on the status.

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6

Figure 3-109:

7. Go to OCUM, and click Jobs to examine the SnapVault data protection operations triggered bySnapProtect.

7

Figure 3-110:

8. Go to OCSM, and navigate to svm-vault > Protection.9. Highlight svm-nfs-vmware1, and examine the Transfer Status.

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8

9

Figure 3-111:

10. Go to Volumes.11. Select CC_spsvr1_SP_3_Copy_10_svm_nfs_vmware1_ntap_vmware_nfs1_Backup.12. Go to the Data Protection tab, and examine the Transfer Status.13. Click Refresh while watching the Transfer status change. When the status is idle return to OCUM.

10

11

12

13

Figure 3-112:

14. In the Jobs tab, click Refresh List, and examine the State. When it changes to “Completed” return toSPSVR1.

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14

Figure 3-113:

15. Return to the Job Controller tab and wait for the job to change status to “Completed”.

3.7 View a ReportThis activity examines how to access some of the reporting capabilities in SnapProtect.

1. In the CommCell Browser, navigate to Reports, and expand My Reports.2. Right click on General, and select New Report.

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1

2

Figure 3-114:

3. With Job Summary selected, click Run.

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3

Figure 3-115:

4. Select Internet Explorer.

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4

Figure 3-116:

5. Review the report, and consider reviewing the other available reports.

5

Figure 3-117:

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4 Lab LimitationsThis lab has the following limitations:

• All of the servers and storage controllers presented in this lab are virtual devices. Consequently, anyoperations involving movement of large quantities of data will not exhibit performance representative ofreal systems.

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5 ReferencesThe following references were used to create this lab guide.

• NetApp Field Portal Landing Page for CommVault IntelliSnap for NetApp

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6 Version History

Version Date Document Version History

1.0.0 November 2014 Initial Release

1.1.0 April 2017 Initial Release

Refer to the Interoperability Matrix Tool (IMT) on the NetApp Support site to validate that the exactproduct and feature versions described in this document are supported for your specific environment.The NetApp IMT defines the product components and versions that can be used to constructconfigurations that are supported by NetApp. Specific results depend on each customer's installation inaccordance with published specifications.

NetApp provides no representations or warranties regarding the accuracy, reliability, or serviceability of anyinformation or recommendations provided in this publication, or with respect to any results that may be obtainedby the use of the information or observance of any recommendations provided herein. The information in thisdocument is distributed AS IS, and the use of this information or the implementation of any recommendations ortechniques herein is a customer’s responsibility and depends on the customer’s ability to evaluate and integratethem into the customer’s operational environment. This document and the information contained herein may beused solely in connection with the NetApp products discussed in this document.

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© 2017NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consentof NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Data ONTAP®,ONTAP®, OnCommand®, SANtricity®, FlexPod®, SnapCenter®, and SolidFire® are trademarks or registeredtrademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks orregistered trademarks of their respective holders and should be treated as such.

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