oct 23 caphc cpdsn symposium - jennifer mccallum
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Achieving System Improvement and
Performance
Regional PerspectiveJennifer McCallum
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Health System Funding Reform
Quality Based Procedure (QBP)
Southwestern Ontario health care partners and patients working together to improve
and sustain system performance
Decision support collaboration models and access to information
Regional Perspective
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CH LHSC Academic Health Sciences Centre in SWO
Regional referrals Providing specialized paediatric services Medical research
“Committed to providing family-centred care”
Southwestern Ontario Maternal, Newborn Child and Youth Network (MNCYN)Focused on:
Quality Health Outcomes Systems Integration Asset Management Enhanced Learning and Growth Works in Partnership with Provincial Council for Maternal and
Child Health (PCMCH) to bring strategies, standards and best practices to communities
How we work together
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How we work together LHSC Decision Support
Key member on Data Working Groups, Local Health Integration (LHIN) Decision Support networks.
Many successes providing formal and informal support.
Share benchmarking information and opportunities
Regionally, Provincially, Nationally Connects leaders with other system
stakeholders, departments, services and subject matter experts.
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CoP and Decision Support Networks
Value & Impact
Right Care, at the Right Place, at the Right Time
Collaboration
Improved Patient Care
Benchmarking & Evaluation
Feedback, Best
Practices
Integrate information
System and Capacity
Electronic data sources
and reports
Improve data quality and timeliness
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Paediatric Asthma QBP cases -in SWO facilities
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Paediatric Asthma QBP cases- SWO patient postal codes
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Regional Integrated Decision Support
Allows us to understand volume of patients with multiple visits.
Observe where variation exists, informs actions
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1 2
34Plan, Do,
Study/Check, Act improvement
cycle
Indicator and Case Costing analysis
Clinical Handbook and Pathway review
Confirm processes, pathway compliance, regional dashboards
Internal and External Review
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Accountability and Sustainability Teams continue executing improvement plans Internal monthly / quarterly performance monitoring Local Health Integration Network (LHIN) escalates
external reporting requirements, when performance is beyond target corridors
Performance metrics incorporated into Quality Improvement Plans, Balanced Score Cards, Board Committee reports
LHIN performance opportunities identified and followed up through Decision Support Networks
As provincial results improve, expectations are increased and targets are compressed
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