office365 renewal app for microsoft resellers

Post on 22-Oct-2014

464 Views

Category:

Marketing

2 Downloads

Preview:

Click to see full reader

DESCRIPTION

The Office 365 Renewal app facilitates Microsoft Office 365 resellers to notify their customers when renewal is upcoming. This app helps them to get customers back into their store. This demo presentation contains an explanation of the process flow and functionality. Audience: Microsoft resellers, Microsoft Partner Managers, everyone who is interested in Windows 8 apps. "Customer loyalty requires accurate follow-up and a little patience." "A small investment of time for a salesperson today leads to an opportunity in the future."

TRANSCRIPT

Demo

Office 365 Renewal app

Calanza BV / www.calanza.com

info@calanza.com / +31 235 515 00 00

January 2014

Content of this demo

• App summary

• Goal

• Flow

• Customer loyalty

• Screens & functions

• How to get it

App summary

The Office 365 Renewal app facilitates Microsoft Office 365 resellers to notify their customers when renewal is upcoming.

Main features

• Register customer data

• Get notified when it’s time

• Send notification email

• Export customer data (backup)

GoalFor Microsoft Office 365 resellers encourage Office 365 clients to come back to the reseller’s store for renewal.

For Microsoft subs facilitate Microsoft Office 365 resellers to increase loyalty of their Office 365 customers.

Flow

1. Download

2. Enter details

3. Wait

4. Notify

5. Welcome back

Customer loyalty

A small investment

of time for a

salesperson

today

leads to an

opportunity

in the future.

Screens & features

• Start

• Enter customer data

• App bar

• Email template

• Notification (and

Reminder)

• Export

• Settings

• About & Help text

Start

• Downloadable from

app store

• Pin to start screen

• View notify revenue amount of renewals ready for notification

Enter customer data• Agree to register

• Select productPC only also possible

• Automatic

purchase &

notification dateadjustable per person

• Opt in for other

offers from the

store

App bar buttons to the features

• Notify

• Remind

• Export

• Notification mail

• Reminder mail

• Settings

Email template

• Add special promotionor any other incentive to come to the store

• Change default textssubject, body, footer

• Change company logo

• With personalized fields [[customer name]], [[product]], [[email address]]

• For both emailsNotification & reminder

Notification

• Lists to notify / remind

• Select customer to view notification email

• Share or click to send email

• Mark as notified

Export

• Export csv file to pcdifferent statuses (wait, notify, …)

• Send bulk mailingsmake sure to check opt in for other offers

• Backupof registered customer data

Settings

• Change default notification & reminder period15 – 30 – 45 – 60 – 90 days

• Change Office 365 pricefor Home & Small Business

• Option register pc-only

• Add / remove sample data

About & Help text

Recap functionality

• Register customer data after purchase of an Office 365

subscription

• Notify and remind customers via emailto renew their subscription

• Create email template with logo and optional promotion

• Data storage on local hard driveno internet connection needed

• Export customer data to your PC for backup or to send bulk mailings

• Sample customer data possible to add & remove for demo’s

Where to find this app?Look for Office365 renewal in the Windows Store near you

- Worldwide

- Netherlands

- Belgium

- Germany

- Austria

- Spain

- Norway

- …

We ♥ to hear from you.

Interested in a W8 app for your

business?

Calanza B.V.

Herenweg 103 a-7

2105 ME HEEMSTEDE

Netherlands

info@calanza.com

http://www.calanza.com

top related