overview i.reminder of the scenario ii.waiting for the right opportunity iii.process – the...

NGA MOVEMENT

REQUEST SYSTEM

Overview

i. Reminder of the scenarioii. Waiting for the right opportunityiii. Process – the Projects Methodology

i. (Analysis, Design, Develop/Test, Deploy, etc)

iv. Challengesv. Lessons

Scenario the story so far

Bernard CHEESE (1925)A fisherman's story1956Felix Man Collection, Special Government Grant 1972lithograph, printed in colour, from multiple stones/plates72.509.83

Lots of movements, short turnaround timesSolution: specialist art handlersCSRS built in-house to manage requestsCSRS developer left = no ongoing support/ developmentNot compatible with NGAs SOE Functional limitationsNeeded to replace CSRSDesire to avoid third-party solution (or face the same issues)Made sense to move to EMu

Opportunity waiting for the right moment

Discussed with KE for yearsbut…• NGA lacked internal resources to focus on the project• Weren’t fully across the complexities

– parent-child records– independently moveable functions

• Technology– EMu client interface– Along came IMUJames COOK (1904 - 1960) UK, Europe 1924-27; Australia from 1928

Sandy MCKENRICKCOMMUNITY ARTS PROJECT BY THE CITY OF FREMANTLEPostcard: Opportunity, choice, discovery.Australia 1989Gift of James Cook 1993planographiclithograph, printed in colour, from process plates93.1846

The Process Project Methodology

http://www.sourceedge.com

Analysis phase concept

• A lot of ‘conceptualising’ of the project had been done over the preceding years.

• Mark’s presentation at 2010 EMu Conference in Brisbane• Documents analysing other EMu customers• Full comparison of CSRS with current EMu client solutions• “Scope” of the project already clear

Roger KEMP (1908 - 1987)BALDESSIN'S STUDIOConcept oneAustralia 1972Gift of Merle Kemp, the artist's widow 1996Intaglio; etching, printed in black ink, from zinc one plate96.571

Design phase• Needs analysis, through

discussion with KE staff• Provided CSRS documentation• Gave demonstration in person,

provided screenshots.• The Spec

– Word document– Collaborative design

George W. LAMBERT (1873 - 1930)Australia from 1921(Costume design for 'The Persian Garden': Man in skull cap)Australia (1922)Gift of John Brackenreg 1977.black pencil77.260.6.1.3

Design phase• WebEx meetings• Importance of visualising

– Interface design using Balsamiq• CSRS as starting point• Design screen• Add notes

– Represent ideas using tools you know (Excel)• Personal meeting to discuss complex issues• Revise the spec (11 versions)

Development phase• Overlap with Testing phase• Required NGA IT environment (webserver)• KE built according to the spec• came to us with questions

– JIRA Ticketing System

• Remote Server– KE hosted environment– More efficient for KE to apply fixes– Web interface testing only Wolfgang SIEVERS (1913 - 2007)

Australia from 1938Building No. 2. Warehouse: Technical development section: Test laboratory. Machine

roomGift of State Library of Victoria (by exchange) 2004.

gelatin silver photograph2004.299

Testing phase• JIRA Tickets

– Separate Queue from general support– Tracking ticket status - new status options:

• Ready to deploy• Deployed• Closed

• Issue – multiple staff accessing ticket list• NGA Local testing install

– Slower deployment of fixes– First time seeing the EMu client module

Wolfgang SIEVERS (1913 - 2007)Australia from 1938

Spinning and draw twist building: test laboratory: British Nylon Spinners, October 1958Gift of State Library of Victoria (by exchange) 2004.

gelatin silver photograph2004.298

Deployment / Release / MaintenanceDeployment soon• Impact on server performance• Impact on licenses• Find out what the users really think

Phase 1.5• Fix things we’ve missed

– In the spec (searching)– Discovered through testing (frame in a holder)– Discovered by users when we go live

The Process Project Methodology

http://www.sourceedge.com

Deployment / Release / MaintenancePhase 2 and beyond• Exploring which workflows could benefit from an IMU

interface• Prioritising those projects

– According to NGA corporate priorities

Challenges• Distractions from testing

– Annual Report– Council Meetings– Subsequent Projects– General Support– Supporting CSRS

• Scope Creep – devil in the details– Things you can’t anticipate– Only become apparent when you are testing

Challenges• Project Fatigue

Noel COUNIHAN (1913 - 1986) AUSTRALIAN PRINT WORKSHOPSleepAustralia 1978Australian Print Workshop Archive 2, purchased with the assistance of the Gordon Darling Australasian Print Fund 2002relief; linocut, printed in black ink, from one block2002.431.1238

Lessons• Don’t bite off more than you can chew• Can never have too much detail• but where to draw the line?• Acceptance (& Zen)

– Costs will blow out– Timeframes will blow out– Don’t let “perfect” get in

the way of “better”– There’s always Phase 1.5, 2, 3

Seated JinaIndia 1163

Purchased 2003marble

2003.478

Contact• See us at the Showcase Your System• Contact us

– Mark Bradley• mark.bradley@nga.gov.au• 02 6240 6539

– Jennifer Drysdale• jennifer.drysdale@nga.gov.au• 02 6240 6568