oyo corporate presentation
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AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
I N D I A ' S L A R G E S T B R A N D E D N E T W O R K O F H O T E L S
OYO CORPORATE PRESENTATION
Internal DocumentCONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of Oyo Rooms is strictly prohibited
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Agenda
Industry Overview
What is OYO Rooms
How we do it
What’s in it for you
Why partner with us
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Travel Industry Trends
The hotel industry will touch $1.8 billion by 2016 from a current value
of $ 800 Million60% of all Hotel Bookings are done through Travel
Agents - Economic Times, 28th Sept,15 -NDTV, 29th Oct, 15
Challenges we see in the market:
Multiple contracts with multiple hotels or OTAs Mulriple points of faliute which OTAs cant control Ensuring standard customer experience at the same or lesser
cost Last minute bookings, check in & check out procedures
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Corporate Traveller Trends
Business travel to increase by 15% to US $27 billion in 2016
Around 50% of Revenue of TMCs comes through Hotels
- TOI, 16th Mar,15- DNA India, 27th Sept,15
Challenges we see in the market:
Adherence to travel policy Control in spend Transparency in reimbursements Approval process for booking
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RITESH AGARWAL:Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms.
The OYO Story
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“Building The World’s Largest Technology Driven Hotel Network”
Our Mission
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“Change The Way People Stay Away From Home”
Our Vision
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We Have Grown Rapidly In The Past 2.5 Years
May 2013Founded OYO Rooms, with
Single 11 Room Hotel
March 2014 11 Properties
in 2 Cities
March 2015
11 Cities250+
Properties2,500+ Rooms
Nov 2015 150+ Cities
3,000+ Properties40,000+ Rooms
Dec 2015 148+ Cities
3,000+ PropertiesProjected growth at
50,000+ Rooms
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Pan India Inventory of 150 Cities,
30,000 Rooms
Check-in across Mumbai, Delhi, Kolkata, Chennai, Kerala, Chandigarh and many more places across India.
Across More Than 150 Cities In India…
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Free Wi-Fi Round the clock room
service
Trained staff
Customer service team
(24x7 call centre)
Beds with comfortable spring
mattress
Clean bathrooms Toiletries Spotless
linen Complimentary breakfast
Conferencing facility
Travelers Love Us Because We Understand What They Want
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Transformation DetailingOwner Room
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OYO Rooms
In-Room Amenities Bath kit | Mattress |
Shower head
Aesthetic Upgrade Decal & lamps | Dollops &
boards
Photography & CRS Property made live
through visuals & CRS activation
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The OYO Family
Parameters
Star Category:
Stay Description
Price Band:
No of Properties:
Ideal For
Standard
No Frills,
Standardized Stay
`999
1831
Young business
travelers
and Entrepreneurs
Premium
Premium Ambience &
Experience
` 1,600 - `3,500
1032
Value seeking couples
&
Mid-Senior Corporates
Elite
Luxurious Ambience &
Experience
> ` 3,500
43
Experience seekers &
Corporate Executives
Apartments
-
Functional Stays with
Home – like feel.
` 1,200 - `2,400
154
Living away from
home temporarily
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Our Future Forays
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OYO Standard
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OYO Premium
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OYO Elite
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OYO Flagship (Women Preferred Properties)
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OYO Eco-System
PRODUCT DEVELOPMENT
100+ Engineers from top tier colleges building new technologies everyday
BRANDING & COMMUNICATIONS
Brand building through online & offline media
BUSINESS DEVELOPMENT
Property identification, contractual formalities
DEMAND Dedicated teams to put more heads in beds
RESERVATIONS & CUSTOMER EXPERIENCE Dedicated in house call center
FINANCE
Invoices, payments, reconciliation
CITY OPERATIONS
Accounts reconciliation, property maintenance, handling escalations
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We Leverage Technology To Solve Your Challenges
B2B PortalCentral System with Access to Oyo Inventory for Direct Bookings.
24x7 Call Centre/Dedicated Account Manager500+ members in the customer support team, Relationship managers provide full-time support.
Customer FeedbackExtensive customer feedback collected via App & online channels. Regular reporting & process improvements.
TabletsOYO’s tablets provided to each hotel owner to manage inventory and customer check in/check out.
How?
Coming SoonAPI integration to support bookings, real time inventory
thus improving efficiency further.
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We Are Thankful For Your Love…
“I really liked overall experience, great location, courteous staff, awesome pricing. The use of technology like online booking, SMS reminders, Google map location made it a good experience.”- Rajiv, Chandigarh
“Even at Midnight I have received help from OYO reservations team. My KAM is very prompt in understanding the needs of my customers and suggesting options.”-Soham Sah, Owner, Inde Destination, Jaipur
“Great, and very good operational management. Loved it. Will definitely partner with OYO again”- Sreya, Owner, Jasmine Events, Delhi
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Awards & Accolades
First Asian Resident to be backed by Peter Thiel’s Foundation
TATA Powered NEN voted us India’s Top #25 Companies
Winner of 2013 ET Now Lufthansa Awards
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In The News…
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2700+ Organisations Check into an Oyo Daily
And growing every day
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RITESH AGARWAL:Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO RoomsABHINAV SINHAAbhinav is a chemical engineer for IIT Kharagpur and an MBA from Harvard. He has more than 10 years of experience in both products and service companies. Most recently he was a Principal at The Boston Consulting Group based in Dallas
Management Team
Our Team 2000+
motivated individuals
500+ Reservation Employees
From top colleges like IIMs, IITs, Harvard, ISB
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$125 Million Raised By The Best Venture Partners Worldwide
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`
WHAT’s IN IT FOR YOU...
Centralized booking process through a corporate portal
More earnings through coupons & promotional activities
10% discount on every room booking
Transparency throughout the booking process
OYO partners enjoy a 15 day credit period
Flexible payment options
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The Largest Chain Of Branded Hotels 2,000+ employees in India 3,000+ Properties across 148+ cities Rs. 750 Cr + Investment from Soft Bank, Sequoia
Capital, Peter Theil
Why Partner With OYO?
The Choice of TMCs, Corporates and Event Management Companies + 2700 Travel Agents, Corporate and Event
Management Companies working with us 3 Million App Downloads 3.8 Million Room Nights Booked Till Date 4.8 lac + Satisfied Customers
Customer First Attitude Dedicated Account Managers 24 * 7 Call Center with 500 + Trained Executives Seamless booking, check in and cancellation
process Guarantee of Room & Service Quality
Standardization of Stay Experience
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THANK YOU
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