parris wolfe data management

Data Management ServicesData Management Services

Contact: 416-548-4237Tamara Parris, President - HRCSJohn Wolfe, President – GBCSImage by © Lightscapes Photography, Inc./CORBIS

Collaboration is a fundamental principal of how we do business.

At Parris, Wolfe & Associates, we recognize that our clients look for products and services built around their unique needs, provided by professionals.

Our Business Principals

• SPSS Data Processing• Word / Excel Cross-tabulations• Qualitative & Quantitative Analysis of Data • Verbatim

– Cleaning– Coding– Analysis

• Client Ready Reports– Formats:

• Word processing• PowerPoint• Excel• PDF

Data Management Services

4

Quantitative ResearchReporting

Data Management

5

From Field to Presentation

SPSS

Raw Data

Our professionals take your raw data files…

CrossTabulation

and deliver a Client ready report / presentation

TextReport

Power Point

6

Processing: Bringing Order to the Data

SPSS Processing

Final Cross-TabulationsRaw Data

7Power Point Presentation

17

Percentage75

61

56

47

35

30

25

21

8

21

35

37

37

6

10

52

10

10

3

6

17

52

54

16

Data Management Services

Administrative SupportServices

Human Resource Recruitment

Risk Management

Team Building Workshops

Cost of Conflict Assessments

Organizational CulturalDevelopment

Employee Loyalty andSatisfaction Audits

Outsource Third-Party Internally Developed Solution Do Not Use Solutionn = 123 ; M.O.E. = ± 5.6%, 18 times out of 20

Q5. Indicate how your organization manages the following solutions;

Corporate Business Management – cont’d

Processing: Data PresentationsFinal Cross-Tabulations Text Reports

8

VerbatimsVerbatim

code

Data Management Services 1

A service to manage our data needs 1

Services that create code list for open end questions 1

A company that can make reports of our survey data 1

Administrative Support Services 2

A service that provides market research assistance 2

Temporary research assistant 2

Employee Loyalty and Satisfaction Audits 3

Surveys that find out how happy or unhappy staff are 3

Risk Management Service 4

A service that can identify weak business areas 4

Service that can figure out what is wrong with company 4

Q5. What various services do you use the most? Open ended;

Verbatim Cleaning & Coding

List Codes

Data Management Services 1

Administrative Support Services 2

Employee Loyalty and Satisfaction Audits 3

Risk Management 4

Coded verbatims have enabled our clients to:

• Organize categorical data

• Track concepts and trends

• Quickly identify the most mentioned ideas / insights

Quantitative Research Reporting

Chart Examples

10

Percentage

-5

-15

-28

-40

-35

-66

-70

-25

75

62

42

47

56

33

20

69

Data ManagementServices

Administrative SupportServices

Human ResourceRecruitment

Risk Management

Team Building Workshops

Cost of ConflictAssessments

Organizational CulturalDevelopment

Employee Loyalty andSatisfaction Audits

Not Likely (0-2) Likely(8-10)Ratings

Purchasing Third Party ServicesQ1. Indicate which services your organization is likely to outsource to a third-party provider to help manage products

and/or services. Select all that apply…

n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20

11

Increase Awareness: Financial Cost of ConflictQ2. Would you support an effort by a provider to raise awareness, amongst your Executive Team and general staff,

of the financial cost of conflict on your organizations “Bottom Line”?

n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20

12

Percentage

8

5

11

5

5

13

53

Less than $5,000

$5,000 - $10,000

$10,001 - $20,000

$20,001 - $30,000

$30,001 - $50,000

More than $50,000

No answer

Yearly Outsourcing Expense – Team Building SolutionsQ3. How much would you say your company spends on outsourcing for Team Building solutions in an average year?

Average

$46,200

n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20

Cultural Development Solutions - Responsible DepartmentQ4. Which department is or would be responsible for the ongoing management of Corporate Cultural Development

Solutions?

n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20

14

Uses Solution

Do Not Use Solution

% %

Data Management Services 83 10

Administrative Support Services 82 10

Human Resource Recruitment 91 3

Risk Management 84 6

Team Building Workshops 72 17

Cost of Conflict Assessments 36 52

Organizational Cultural Development 35 54

Employee Loyalty and Satisfaction Audits 73 16

n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20. Note: “Uses Solution” is a net of “Out-sources to Third-Party” “Internally Developed Solution”. Circles indicate a significant difference within column comparisons.

Q5. Indicate how your organization manages the following solutions;

Corporate Business Management

15

Corporate Business Management – cont’dQ5. Indicate how your organization manages the following solutions;

21 52 16 8 4

25 10 54 8 3

30 6 52 8 4

35 37 17 8 3

47 37 6 5 4

56 35 3 4 3

61 21 10 6 3

75 8 10 4 3Data Management Services

Administrative SupportServices

Human Resource Recruitment

Risk Management

Team Building Workshops

Cost of Conflict Assessments

Organizational CulturalDevelopment

Employee Loyalty andSatisfaction Audits

Percentage

Outsource Third-Party Internally Developed Solution Do Not Use SolutionDo Not Know No Answer

n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20 Note: Circles indicate a significant difference within rating comparisons.

16

Qualitative ResearchReporting

Data Management

Processing: Insights into Presentation

17

“We are looking to hire a professional who can clean up

our survey comments”

“A company that can make reports from our survey

data”

“A temporary research

assistant, who can just walk

right in.”

“We often need someone who can

step in and go, with little help”

“A service that can figure out the problem areas in a

company”

“We would like to really know what

our staff are honestly

thinking”

“Surveys that find out how happy or unhappy our staff

really are”

we place those views, clearly and professionally, into a Presentation or Text Document

Upon gathering Respondents’ insights...

Example: Qualitative Reporting

On December 14, 2007; 3 Focus Groups where held with 4 Human Resource Managers in each, for a total of 12 Respondents.

When asked “which of these services does your company use the most, from a third party provider?”

7 of the 12 respondents stated;they use the “Office Support” type of services the most.

20

Category of Service Mentions

Data Management Services 4

Administrative Support Services 3

Employee Loyalty and Satisfaction Audits 2

Risk Management Services 3

Category of Service Mentions

Data Management Services 4

Administrative Support Services 3

Employee Loyalty and Satisfaction Audits 2

Risk Management Services 3

Example: Qualitative Reporting

On December 14, 2007; 3 Focus Groups where held with 4 Human Resource Managers in each, for a total of 12 Respondents.

When asked “which of these services does your company use the most, from a third party provider?”

7 of the 12 respondents stated; they use the “Office Support” type of services the most.

18

Category of Service Mentions

Data Management Services 4

Administrative Support Services 3

Employee Loyalty and Satisfaction Audits 2

Risk Management Services 3

Individal Comment Code

We are looking to hire a professional who can clean up our survey comments

1

A company that has a service to manage our data needs 1

Services that create code list for open end questions 1

A company that can make reports from our survey data 1

We often need someone who can step in and go, with little help 2

A service that provides market research assistance, who knows what to do!

2

A temporary research assistant, who can just walk right in. 2

We would like to really know what our staff are honestly thinking 3

Surveys that find out how happy or unhappy staff really are 3

We need a prossional who can figure out where things are disapearing to

4

A service that can identify the weak areas of a business 4

Service that can figure out the problem areas in a company 4

“Thinking of these services (name services), which services does your company use the most, from a third party provider?”

Cleaning & Coding: Keeping the Concepts and Ideas

19

Category of Service Code

Data Management Services 1

Administrative Support Services 2

Employee Loyalty and Satisfaction Audits 3

Risk Management Services 4

After our team cleans and codes the individual

responses…

our clients can:• Categorize concepts

• Track concepts and trends

• Quickly identify the most mentioned ideas / insights

Lead, Follow or Go Your Own Way…

with Parris, Wolfe & Associates.

We utilize our team’s diverse backgrounds

to collaborate with our clientsin achieving their business objectives.

Business Consulting Services

• Business Development – Global, National, Local

• Human Resource Services– Administrative Support & H.R. Recruitment

• Risk Management– Assessments & Corrective Measures– Employee Loyalty and Satisfaction Audits

• Workshops– Team Building – Cost of Conflict Assessments – Organizational Cultural Development

Drawing on decades of experience, we work with clients in a consultative manner to develop solutions that meet their business objectives.

We look forward to meeting with you.

Thank You

PARRIS, WOLFE & ASSOCIATES INC.Please call 416-548-4237 for more information or visit http://www.businessaccountability.com