phone app for insurance customers

Post on 28-Jan-2015

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DESCRIPTION

See a very good example of an insurance agent's phone phone for enhancing customer service.

TRANSCRIPT

SehMobile•Splash screen displays while app is loading

•Uses existing branding graphics and logos

SehMobile•Home Screen

•Continues branding with header and background color

•This particular screen uses a stack of buttons

SehMobileContact us includes…

•Hours of operation•Interactive map to your office•Touch to dial phone number•Touch to email•Launch your full website

SehMobileClaims includes…

•24/7 Claims contact numbers•Accident Checklist•Claims documentation forms•Find help

SehMobile24/7 Claims Contacts

•Touch to call claims 800 numbers for your carriers

SehMobileClaims checklist

•Explains Protection

•Explains Documentation

SehMobileClaims Forms

•Use GPS to establish location•Use Clock/Calendar to set time

SehMobileContact us includes…

•Hours of operation•Interactive map to your office•Touch to dial phone number•Touch to email•Launch your full website

SehMobileAdd Pictures

•Add pictures from your phone’s gallery

•Take pictures while using the app

SehMobileClaims pictures

•See pictures in form previewed

SehMobileCustomer Service

•Apps should let your customers get things done

•This shows an alternative screen approach using a grid of icons instead of buttons

SehMobileRequest Forms

•On app forms let customers communicate with you 24/7

•Better than a website because the phone is always with your customer

SehMobileElectronic ID Card

•States are passing laws to accept electronic proof of insurance cards

•Your app is ready

SehMobileHelp on the Road

•Use Maps on your customer’s phone to find emergency help

•You can set up search for any need

SehMobileHelp on the Road

•Help launches Maps

SehMobilePayments

•Payments is the most used of all app functions

•Your customer selects their carrier

SehMobilePayments

•Once carrier is selected your customer can touch to call or tap to pay online

We are glad to build a customized app for you as your live phone app.

Contact Duke Williams at:

800-768-0907duke@sehhey.com

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