planning, evaluation & knowledge management framework
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Planning, Evaluation & Knowledge Management Framework
ACON’s Data Revolution
Veronica Eulate
Manager,
Planning, Evaluation &
Knowledge Management
Background
Highlighted issues within
current systems
Data Collection Reporting &
Evaluation
Coordination
Evaluation Review
ObjectivesAlign Planning,
Evaluation &
Knowledge Management
Consolidate data collection and enhance
reporting mechanisms
Maximise potential and outcomes Remain flexible and
adaptable
PEKM Cycle
Plan
Do
EvaluateReview
Share
Embeds information
gathering & needs
analysis
Emphasises cross-
divisional expertise &
knowledge-sharing
Review &
recommendations
essential
components
Evaluation as
integrated as
planning
Planning HierarchyOperationalStrategic
• 3-5 years
• HIV/LGBTI health
split
• High level
• Simple language
ACON Strategic Plan (SP)
Health Outcome Strategies (HOS)
• 6 nominated health areas
(TBC)
• Comprehensive Framework
• Population Engagement
Strategy
• Strategy Working Groups
Health Program Records (HPR)
• Program Specific
• Consolidated
Framework
• Cross-Divisional
Health Project Plan
(HPP)
• Project & Activity Specific
• Aligned to HPR or HOS
• Consolidated Framework
BUSINES
S PLAN
Primary Activity Schedule
Case Coordination
Capacity Building
Marketing &
Communication
Enablers
Peer Support & Education
Client Support Counselling Home-Based Care Therapeutic Groups
Priority Support &
Treatments
Print & Web Based
CommunicationSocial MediaSafe Sex ResourcesCommunity Events
Peer Education Workshops Peer Education OutreachSocial Inclusion &
ConnectednessNSP
Support & Training Research Partnerships External Representation Venues Liaison Volunteers
Grants & New Services Policy & Advocacy Operations FundraisingLearning &
Development
Evaluation Pyramid
6 Month Follow Up
Pre & Post Assessment
Feedback Surveys
Data Collection
Output Indicators
Quality Indicators
Short-term Impact
Indicators
Longer-term Impact
Indicators
Evaluation Indicator Bands
THEME PRIMARY ACTIVITIES
INDICATOR BAND
Output Quality Impact Impact
SVR ∆ KSC ∆ Behaviour
PEER SUPPORT
Peer Education Workshops X X X X
Peer Education Outreach X X
Social Inclusion and Connectedness X
Needle and Syringe Program (NSP) X X X
Priority Support and TreatmentsX X
X X
Evaluation HierarchyOperationalStrategic
ACON Strategic Plan
ACON Strategic Plan (SP)
Health Outcome Strategies (HOS)
HIV/STI Prevention
Health Program Records (HPR)
Gay Men’s HIV/STI
Prevention
Health Project Plan
(HPP)
SAM
Young Gay Men
Asian Men
Key Benefits and Desired Outcomes
• Strong and adaptable foundation
• Ability to harvest accurate data to inform organisational activities
• Build ACON’s capacity to develop knowledge in order to become a learning and sharing organisation
• Ability to monitor and reflect on health trends, and provide targeted responses to community needs
• Increased quality in service(s) delivery
• Greater operational efficiencies
• Increased community, client and employee satisfaction.
Thank YouA special thanks to:
Ryan Jackson Planning Coordinator
Helen ConwayMonitoring & Evaluation Officer
Alan BrothertonDirector, Policy, Strategy & Research
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