pmclub october 2016 Лілія Мудрик Міфи та реалії командної...

THE MYTHS AND REALITIES OF TEAMWORK

By Liliya Mudryk

I'm not trying to turn you into me; I'm trying to turn you into you.

MYTHTeams are harmonious people who compromise of their needs for the sake of the team

Good teams are made of diverse people with specific needs to be met. The team’s diversity can be a strength

Key - not label people but allow the team to:

• Identify the range of talents within the team and encourage the team members to recognize and use that talent to help the team succeed

• Predict the team’s overall performance and identify strengths and weaknesses

• Write a set of team ground rules for operating as a team that will aid success

MYTHTeam conflict is unhealthy

Conflict can be healthy and should be harnessed for the common good, rather than suppressed

Anticipate conflict and deal with it• Write a set of ground rules for how the team will operate• Regular and open reviews • Direct and unambiguous language• Personal conflict around individuals should not be tolerated • Apathy is the real danger

MYTHMost people like teamwork

About 1/3 of the working population enjoy teamwork1/3 are indifferent and 1/3 prefer to work solo

1/3 how to spotLike

•People Focused –Positive supporter of teams and the people who make up the team

•Team Social Focused –Strong supporter of the team concept, especially the socialization

• Ideas Innovative –Likes teams, as a source of stimulation and networking

1/3 how to spotNeutral

• Task (Do) – Can take or leave teams depending on role and challenges

•Analytical (Planning) – Has vision but can work solo or in a team environment

1/3 how to spotDislike

• Task Driver –Only likes teams if they are in control of the team (Solo Leader)

•Analytical (Detail) – Preference for working on their own• Ideas (Radical) –Becomes bored with the team and only needs the team as an audience

MYTHTeams are easy to influence and manage

Teamwork requires courage and high levels of personal awareness from its leaders and members

Teams are easy to influence and manage

REALITYMost senior managers are anxious about teamwork and the potential loss of power or control

Senior Managers encourage teamwork

Senior Managers encourage teamwork

•Are those who report to you or service your team’s needs working as hard as you are?

•Are you aware as a manager of the individual working styles and talents within the team?

•Are you devoting time to thinking about the future and developing strategies to grasp future business opportunities for the company and the team?

Team ground rules• Establish a clear task objective• Engage the team in generating ideas and suggestions before

evaluating ideas• Allocate tasks and responsibilities for all team members• Show respect by listening, by empowering each other, sharing

leadership and delivering on promises• Review success and failures to learn for the future• Have fun and celebrate success

Team meetings

Team Dynamics

Team RolesBelbin Team Roles MBTI 16 Team Roles PI Team Roles

PI (Predictive Index)A DominanceB ExtroversionC ToleranceD Formality

Six team skills

CritiqueReview of the team’s actions and outputs for the purpose of learning for the future

IdeasFacilitation

Brainstorming

Ideas

Feedback

Reinforcing Feedback

Redirective Feedback

Feedback

AssertivenessOne person’s assertiveness can be another person’s aggression

ConsensusThe enemy of team consensus in decision-making iscompromise

Empowerment

Communication

Fun

Thank you!

If you only do what you can do, you’ll never be more than you are now

lilia.mudryk@eleks.coml.mudryk@galaganadvisory.comhttps://www.facebook.com/lilia.mudryk