portals. trend there has been great interest in the corporate portals also called enterprise portals...

Portals

TREND

• There has been great interest in the Corporate Portals also called Enterprise Portals or Enterprise Information Portals

There is definitely much happening in this area-mobile included

Corporate Portals

• Digital Consulting Institute (DCI), Imaging and Document Solutions, and Intelligent Enterprise Magazine sponsor the Annual Portal Excellence Awards.

• These awards recognize customer portal solutions that provide significant and measurable business benefits, and that make innovative use of portal technology

• Awards were presented in two categories:Best Internal Corporate Portal and Best e-Business Portal

Internal Corporate Portal

An internal corporate portal supports informed decision making by providing internal business users with a personalized and efficient Web interface to business content managed by intranet Web servers, business intelligence systems, office and document management systems, and front- and back-office applications

E-business Portal

An e-business portal enables an organization to

optimize its business operations and business relationships by allowing external trading partners, key clients, and business users to collaborate

and share business content via a personalized Web interface

What counts?

• Business benefits and ROI• Architectural design• Innovative use of portal technology

WINNERS?

• Best Internal Corporate Portal:

Ford Motor Company (Plumtree Portal)

• Best e-Business Portal:

Herman Miller (TopTier Portal)

Portal software suppliers?

TopTier (acquired recently by SAP)

http://www.toptier.com/index2.htmlhttp://www.toptier.com/index2.html

• PlumtreePlumtree

http://www.plumtree.com/http://www.plumtree.com/

Herman Miller

• Lets visit

http://www.hermanmiller.comhttp://www.hermanmiller.com/

Lab assignment IIIEnterpulse, between other services, creates enterprise portal solutions that

allow an organization to break through the clutter of irrelevant information and focus on what counts for competitive advantage. Please point to

http://www.enterpulse.com/000_index.htmlhttp://www.enterpulse.com/000_index.html

And find these portal solutions. – Headhunter.net - A job postings portal that addresses the needs of both the job

seeker and the employer – BancIntelligence.com - A portal that provides information for more than 10,000

financial institutions – Robinson-Humphrey - A full-scale corporate site for an investment bank to

communicate with its constituencies – Acordia - A full-scale intranet for an insurance company

Perform an analysis of how each of these portal solutions contributes to the creation of competitive advantage.

Example

• Visit

www.sales.com

And take a tour

Example

• Visit

http://www.oracle.com/http://www.oracle.com/

PRODUCERS

• Design, produce, and distribute products and services that meet customer needs

CATEGORIES OF PRODUCERS

Manufacturers

Service providers

Educators

Advisors

Information and News services

Custom suppliers

Portals

Lets Check Blackboard siteExternal Links On Portals and Software Business

Digital Infrastructure Providers

DIGITAL INFRASTRUCTURE PROVIDERS

Creators

Producers

Distributors

Users

Note

• The digital infrastructure has become embedded within the very fabric of how the firm creates, produces, distributes products and services

• Increasingly difficult to categorize any firms as pure-play high tech firms

NEW REALITIES

• Any model classification must include both the models used to construct businesses built on technology platform and the models used to construct businesses that deliver the technology infrastructure

• Uniting these two perspectives provides classification of emerging models that can guide both strategy formation and execution

CREATORS

• Web Designers & Creators

• Network Specialists

• Hardware Designers

• System Developers

PRODUCERS

• Manufacturers-Intel, IBM, Cisco, Microsoft

• Services-FedEx-DoubleClick, Agency.com

• Custom Suppliers-Dell, Extraprise, Viant

DISTRIBUTORS

• Focused Distributors-Tech Date, C-Net, NECX, Ingram Micro

• Vertical Portals-Sales.com,

Please check MySAP.com, ORACLE, PeopleSoft, Baan

• Horizontal Portals- AOL, AT&T,

Direct-to-customer

• Lets visit

CRUCIAL.COMCRUCIAL.COM

Infrastructure Portals

• Firms that provide consumers or businesses with access to a wide range of network, computing, and application hosting services

Can be either horizontal or vertical

Differentiation

Ask the following

• Does the firm provide gateway access to a complete set of network, data center, or web hosting services?

• Does the firm provide access to vertical application services?

HORIZONTAL

• PROVISION OF GATEWAY TO WIDE RANGE OF NETWORK (cable, voice, Internet), hosting services, and so on

Examples• ISPs--Roadrunner Cable Services, AOL• Network service providers--AT&T Broadband,

Sprint, • Web hosting Services providers: HostPro

Revenue

• Access and maintenance fee

• subscription services

• transaction fees

• advertising

COSTS

• Data and network center operations

• software development

• maintenance

• marketing

• sales

• administration

VERTICAL

APPLICATION SERVICE PROVIDERS

• Hosts and maintains a software application enabling businesses and individuals to log in and conduct business online

• Examples• Oracle’s Business Online suite

• Sales.com

REVENUE

• Hosting and maintenance fees

• consulting fees

• system integration fees

COSTS

KEY COSTS SIMILARTO THOSE INCURRED BY HORIZONTAL PORTALS

FUTURE DEVELOPMENTS

TRENDS

• Lets go to nexprise

nexprisenexprise

TRENDS

• Check http://www.globalexchange.com/

GLOBALEXCHANGE

TRENDS

Check GXS

http://www.geis.com/index.jsp

GE Global Exchange Services

TRENDS

Check

http://www.oracle.com/hosting/index.html

Online ServicesOnline Services

TRENDS

• Check Global Source

http://corporate.globalsources.com/HOME.HTMhttp://corporate.globalsources.com/HOME.HTM

GROOVE

Lets go

www.groove.net

GROOVE NETWORKGROOVE NETWORK