potential appraisal.docx
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INTRODUCTION ABOUT WAHID SANDHAR SUGAR LTD
There are 507 sugars industries in the India, 23 in Punjab and only one in Phagwara namely
Wahid Sandhar Sugars Ltd, Phagwara is a leading !om"any in the sugars, molasses and other by
"rodu!ts The Sugar Plant originally established in #$33by %arang &rou" o' Industries 'ormally
(nown as )agatjit Sugar *ill +om"any Ltd, in the year whi!h was later on ta(en oer by -swal
&rou" in #$.$The -swal &rou" had e/"anded the !rushing !a"a!ity o' Plant 'or sugar !ane'rom #500 Ton"er day to 500 Ton "er daywith the latest state o' art te!hnology The Plant was
later on ta(en oer by Wahid and Sandhar &rou" in the year 2000and !ommen!ed its o"eration
under the 1lagshi" o' *s Wahid Sandhar Sugars Ltd Sin!e in!or"oration the "romoters are
running the business ery su!!ess'ully The raw material is sugar!ane is su""lied dire!tly to the
'a!tory by lo!al 'armers
By Product in Wahid Sandhar Sugar Ltd.
# tones o' *olasses
2 3 tones o' Press *ud
3 03 tones o' 1urnan!e
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30432 tones o' ag gasses
5 #5 6W Power
30 tones o' !ase to" leaes
Total ugar indutri! ar!"
In India 5
In Punjab 23
In Phagwara4'irst setu" by %arang &rou"
Hu#an R!ourc!"$
In season total strength o' wor(ers are 73
In o'' season total o' wor(ers are 3$
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HISTORICAL BAC%GROUND O& TH' CO(PAN)
Sugar industry is ery well established India has been "rodu!ing &ur and 6handsari sin!e long
time but the modern sugar industry !ame in to e/isten!e in #$03 When 'irst sugar 'a!tory was
installed in ihar ut the adert o' modern sugar "ro!essing industry in India began in #$30
Thus #$3043# there were 30 sugar mills and in #$3543 the number o' sugar mills In!reased u"
to #3$ and during the same "eriod the "rodu!tion in!reased 'rom #20 la(h tones to $3 la(h
tones 8'ter "artition o' the !ountry 79 o' sugar mills !ame in the share o' India India is the
se!ond largest "rodu!er o' sugar in the world The Wahid Sandhar Sugar Ltd Phg is a leading !o
in the sugars whi!h is engaged in the "rodu!tion o' sugar, molasses and other by "rodu!ts The
!o is really good e/am"les o' a great "rogress in ery less time as we !an list in milestones in the
'ollowing manner:4
There is only one sugar industry in Phg that is Wahid Sandhar Sugar Ltd Whi!h was setu" by
%arang grou" 'ormally (nown as )agatjit sugar mill !o ltd The initial !rushing !a"a!ity o'
!om"any was 00 tons "er day whi!h was in!reased to #000 tons "er day in the #$33 by ;r
&o(al +hand %arang was the 'ounder member o' this mill In #$.7 the -swal grou" too( oer
the management o' this mill under the !hairman o' Sh 8bhey -swal and in!reased the !a"a!ity
to 000 tons "er day in #$.$ In #$.$ they setu" new "lant in sugar mill
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CO(PAN) D'TAILS
%ame o' industrial !on!ern Wahid Sandhar Sugar Ltd
;ate o' in!or"oration
# Se"tember 2000
Se!tor Priate
Lo!ation & T
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Wor(ing !a"ital 30 !rore
Pro'its 75 la(hs
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*ISION O& TH' WAHID SANDHAR SUGARS LTD
The main aim o' Wahid Sandhar Sugars Ltd is to sere !ustomers satis'a!tion by !utting !ost
im"roing Buality
N!!d O+ Th! Study
Wahid Sandhar ltd is a well 'amous !om"any 'or its Buality "rodu!ts The !om"anies o!!u"ies a
good "osition and enjoy an e/!ellent !redit worthiness and goodwill among su""liers, !ustomers,
!reditors, and ban(ers It has been enjoying e/!ellent labour management relations 'rom last
many years It is one o' the 'amous and renowned !om"any o' India the !om"any is able to
enhan!e its installed !a"a!ity 'rom 00 tones !ane "er day to 500 !ane "er day The !om"any is
also well aware o' its so!ial res"onsibilities
,uality -olicy o+ Wahid Sandhar Sugar Ltd.
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The main motto o' the !om"anyCs Buality "oli!y is !onsumerCs total satis'a!tion They !ommit
themseles to "rodu!e and delier su!h material, so as to meet the !onsumerCs Buality
e/"e!tations This is a!hieed by identi'ying the !ustomerCs reBuirement and translating them
into "rodu!ts and !ontinuous u" dating to re'le!t !ustomers !hanging reBuirement
PRODUCTION PATT'RN TO WAHID SANDHAR SUGAR LTD."$
Sugar "rodu!tion
%ormally, the sugar "rodu!tion is graded in three standards ie, L, * S L
&rade stands 'or large !rystal siDe sugar and is retained on 7mesh wi
nettings *4&rade stands 'or medium !rystal siDe sugar and is retained on .#
mesh wire nettings S4&rade stands 'or small !rystal siDe sugar retained on #
mesh wire nettings 'or the "ur"ose o' aboe stated sugar gradation,The mill ha
the latest most modern I+ ma(e sugar siDes grader
The mill has 'or long been (nown 'or its "remium Buality o' sugar "rodu!tion
has a good !ommand oer siDeable "ortion o' sugar mar(et in Phagwara and i
surrounding areas Its L4&rade sugar is widely "re'erred
+o &eneration
Wahid Sandhar Sugar is a leading organiDation in the %orth India This mill ha
deelo"ed its strength in "ower generation and raw sugar "ro!essing in additio
to the "rodu!tion o' white sugar in this mill 'rom de!ade We hae !a"ability t
generate #2 *W with single turbine and e/"ort "ower to grid u"to .*W
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*oreoer, we hae ta(en initiatie to use biomass as 'uel, whi!h has gie
dire!t boost to the 'armerEs e!onomy 1armers hae started to su""ly 'uel to th
mill rather than to burn in their 'ield, whi!h ultimately has in!reased the
reenue It is great initiatie towards the deelo"ment o' area Wahid Sandha
Sugar is also !a"able to "ro!ess raw sugar in this "lant Pre!ision and moder
te!hniBue has been ado"ted to "ro!ess raw sugar in the o''4season as well as i
the !rushing season This mill has its !om"eten!y to "rodu!e ultra white sugar
*olasses
The molasses 'rom whi!h residual sugar !annot be e!onomi!ally re!oeredtermed as 'inal molasses Its Buality, in general arious 'rom 59 on !a
!rushed and it de"ends u"on the !ane Buality and "ro!essing The mill h
enough !a"a!ity 'or its storage 8 good arrangement 'or its "reseration al
e/ists 8s "er the reBuirement, it is dis"osed o'' 'rom time to time, to molass
based distilleries it is also su""lied to 'oundries !attle 'eed industries et! agai
their demands
The Buality o' molasses is determined on the basis o' its T
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!om"osition o' !ane ary widely de"ending on the region , but 'all general
within the 'ollowing limits
+om"osition o' !ane :
Sugar 4 : #0 to #9
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-rgani! matter than 4 : 05 to #09
-ther sugar
Inorgani! !om"ounds 4 : 02 to 0 9
%itrogonin bodies 4 : 05 to 0#9
*illing
The !ane 'rom the 'ields is brought to the mills by the 'armers by tru!(s,
tra!tor, trollies or !arts de"eding u"on the means aailable with the indiiduals 'armers, Weighbriages
"roided to detemine the net weight o' the !ane
The !ane is unloaded into the !ane !arrier The !ane is leelled by a (i!(er and then "assed through
sets o' reoling (nies Whi!h !ut the !ane into small "ie!es It is 'urther "assed through the 'ileri
whi!h turns the !ane "ie!es into 'ileriDed 'orm This "ro!ess is !alled "re"aration o' !ane be'ore mill
and this in!reases the e''i!ien!y o' the milling "lant in terms o' better e/tra!tion and !a"a!ity T
"re"ared !ane is !rushed in mills whi!h are drien by motor steam turbines
The jui!e !oming out 'rom Ist mill is undiluted and is termed as "rimary jui!e Water at 259 to 3.9
!ane is used as me!eration at the last mill The "rimary jui!e and se!ondary jui!e are mi/ed and s!reen
to remoe bagasse "arti!les The jui!e so obtained is measured through 'lowmeter and it is !alled
mi/ed jui!e or raw jui!e and it is sent 'or "ro!essing 'or the manu'a!ture o' sugar
+lari'i!ation
The mi/ed jui!e re!!ied 'rom the mills !ontains soluble and insoluble im"urities it is dar( in !olou
is!ous due to im"uritiesli(e !olouring matter , wa/es , gums , "e!tins , "roteins , also it !ontains !olloi
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matter and sus"ended organi! im"urities the )ui!e is not 'it to be wor(ed 'or white sugar manu'a!tu
without suitable !hemi!al treatment so it ne!essary to remoe the ma/imum Buantity o' im"urities 'r
the jui!e at the earliest stages to obtain "ure !rystalliDed sugar
The !lari'i!ation o' joui! is done 'or two "ur"oses:4
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8'ter !on!entration o' the jui!e in multi"le e''e!t ea"oration and blea!hing, the subseBuent "ro!ess is
turn the thi!( syru" into !rystal 'orm This is done in a a!uum "an whi!h is a single e''e!t Aere we ge
mi/ture o' !rystals and its mother liBuor whi!h is !alled masse!uite
To minimiDe losses in the 'inal mother liBuor !alled 'inal molasses a system o' boilings is ado"ted hai
three or 'our boilings de"ending on the sugar !ontent o' the !ane The low grade masse!uities are boi
on the mother liBuor o' high grade masse!utes The masse!utes boiled are !alled 8, + where
indi!ates highest "urity and + is the lowest in the system
8s soon as the bat!h o' "arti!ular masse!uite is ready, it is dro""ed into a long !ylindri!al o"en es
!alled !rystalliDers This is "roided with tirring arrangement to "reent settling o' sugar Aero
masse!uite is !ooled, the time o' !ooling aries with the ty"e o' masse!uite The !ooling o' masse!u
results in shi'ting o' sugar 'rom the mother liBuor to the !rystals and thus higher yield o' !rystals
obtained and in return the sugar es!a"ing in the mother liBuor is redu!ed
Se"aration o' +rystals
The masse!uites 8, + obtained are !entri'ugaled to se"arate !rystals 'rom its mother liBuor T
mother liBuor o' higher "urity is re!y!led in the "ro!ess to e/tra!t sugar The least "urity mother liBuo!alled 'inal molasses and is sent out to storage tan(s The 'inal molasses is weighed and its sug
"er!entage is re!orded 'or the assessment o' losses in the boiling "ro!ess The sugar obtained 'rom '
higher "urity masse!uite is ta(en 'or bagging and sugar 'rom low "urity masse!uite is re!y!led in
"ro!ess The re!y!ling is ne!essary to "rodu!e good Buality sugar and to minimiDe losses
;rying, &rading, Weighment
The sugar is washed hot water with in the !entri'ugal ma!hine,It is dro""ed and "assed oer a system
ho""ers where the sugar !omes into !onta!t with hot air and !old air alternatiely The air remoes
moisture 'rom the sugar and dry sugar is obtained The dry sugar is ta(en to the to" o' a grader with
held o' a sugar eleator The grader !onsists o' a no o' ibrating s!reens o' the di''erent o"ening
"assing oer the ibrating s!reens the sugar se"arates into di''erent grades o' large, medium and sm
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siDes
The grading o' sugar is based on !rystal siDe and !olor The di''erent grades o' sugar is (e"t in se"ar
lots in the godown The grain siDe and !olour is (e"t as "er Indian sugar standard
The sugar 'rom grader is 'illed 8 twill bags and weighed as #00 (gs nett The bags are stit!hed and s
to godown
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(AIN POW'R IN WAHID SANDHAR LTD.
There are mainly three (inds o' labour:4
# P!r#an!nt !aonal:4Those who are "ermanent but wor( only in season
2 P!r#an!nt:4These who wor( in season o''4season also
3 T!#-orary:4These who are not "ermanent but wor( in as well as in o''4season also
In the season, total strength o' wor(ers is 73 in o'' season, only 3$ "ays to the !hose labour
that wor( in the season only as retaining allowan!e
Trut
*ill has its own trust named )agatjit trust The trust has established in the year #$ The entire
"roident 'und !ut 'rom the em"loyeeCs salary is de"osited in this trust *ill gies the annually
re!ord o' this "roident 'und to the &ot
Logo
PHAGWARA
Wahid Sandhar Sugars Ltd 8lso use a logo, Logo means a trade mar( or a symbol inserted into
the 'irmCs letters use 'or adertising "ur"ose The main aim o' the logo o' Wahid Sandhar Ltd
is gien below:4
Logo o' Wahid Sandhar Ltd shows a two memberCs "artnershi"
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S
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They beliee that eery !om"any has a di''erent sign in the mar(et
Logo o' Wahid Sandhar Sugars Ltd is mainly the name o' the !om"any
Socio 'cono#ic D!/!lo-#!nt
Sugar mill !ontribute to the so!io4e!onomi! deelo"ment state by o''ering Ae remuneratie
!ane manager "romoting joint a!tion by the 'armers in the management a!tuaries o' the mills
Proiding em"loyment to a large number o' "eo"le in!luding landless labours and 'armers
Today !oo"eratie mills or other sugar mills dire!tlyindire!tly em"loyment to oer the #000
em"loyees and the wages "aid in the sugar mills are best as !om"are to any other state o' !ountry
mobiliDing rural saing 'or industrial "ur"ose Presering indiidual states o' 'armers while
!on'irming the adantages o' large siDed industry
8!!ounts sele!tion ta(es area 'or ma(ing inoi!es and re!eiing The "ayment o' all the bill o'
"ur!hase and other e/"enses are entered in the "ayment register and res"e!tie a!!ounts heads
this sele!tion is res"onsible em"loyees and "arties dealing with Wahid Sandhar sugar ltd
LIST O& DIR'CTORS
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S Sou(hbir Singh Sandhar
G+hairmanH
S )aswinder Singh ains
GFi!e4+hairmanH
S )arnail Singh Wahid
G *anaging ;ire!torH
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S Sandee" Singh Wahid
G ;ire!torH
Pro#ot!r
The Plant was ta(en oer by Wahid and Sandhar &rou" with eBual !ontribution S Sou(hbir
Singh Sandhar the +hairman o' the +om"any is an %
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D'PART('NTAL H'ADS
%ame ;esignation
*r 6ulwant Singh +hie' ?/e!utie
*r Faneet %anda 1inan!e +ontroller
68 &aur &eneral *anager +ane
S &arewal &*GTe!hH
*r
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*rS6 +hawala 8ssist ;ata -''i!er
*r Laj"at
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WH) I S'L'CT WAHID SANDHAR SUGAR LTD.
W8AI; S8%;A8< LT; IS
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ORGANI2ATIONAL STRUCTUR'
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Board o+ Dir!ctor
Chair#an (anaging Dir!ctor
Dir!ctor Dir!ctor Dir!ctor Dir!ctor 3+inanc!4
Production (ar5!ting P!ronn!l or *ic! Pr!id!nt
Tr!aur!r Controll!r
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STRUCTUR' O& ACCOUNTS D'PART('NTS
8!!ounts sele!tion ta(es area 'or ma(ing inoi!es and re!eiing The "ayment, all the bills o'
"ur!hase other e/"enses are entered in the "ayment registrar and res"e!tie a!!ounts heads
This sele!tion is res"onsible em"loyees and "arties dealing with Wahid Sandhar Sugar Ltd
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R'S'ARCH ('THODOLOG)
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ST'PS O& ('THODOLOG)
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R'S'ARCH D'SIGN
The resear!h design used here is ?/"loratory
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Buestions Su!h ty"e o' Buestionnaire is ine/"ensie to analysis and easy to administer 8ll
Buestions are !losed ended
Sa#-ling D!ign
Sa#-ling Unit
It de'ines the unit o' target "o"ulation that will be sam"led ie it answers who is to be sureyed
Sam"ling unit in my study will be indiidual em"loyees o' Wahid Sandhar Sugar Ltd who are
indulging in ma(ing 'inan!ial a!tiities
Sa#-ling T!chni7u!
This re'ers to the "ro!edure by whi!h the res"ondents should be !hosen In this study, %on
Probability sam"ling o' the 'ollowing ty"e is used:4 +onenien!e sam"ling, Sam"le SiDe:
It indi!ates the number o' "eo"le to be sureyed Through large sam"le gie more reliable
results than small sam"les but due to !onstraints o' time and money the sam"le siDe was
restri!ted to 'ew res"ondents
Ar!a o+ Study
Though other methods are im"ortant, but this method is gien "rime signi'i!an!e in modern
resear!h be!ause o' its e/tensie use to study the relationshi" o' di''erent 'a!tors, attitudes and
"ra!ti!es o' so!iety and to e/"lore the "roblems that !annot be treated by e/"eriment methods
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INTRODUCTION
Potential a""raisal is another "ower'ul tool o' em"loyee deelo"ment Whether managers realise
it or not, they are a!!ustomed to ma(e "otential assessments ?ery time a manager re!ommends
or 'ails to re!ommend an em"loyee 'or a "romotion, a "otential assessment has, in 'a!t, been
made The "ro!ess o' assessing the managerial "otential o' em"loyees deals with the Buestion o'
whether or not they hae the ability to handle "ositions in the 'uture whi!h inole !onsiderably
more res"onsibility than what they hae right now 8s long as indiiduals are iewed as being
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able to handle in!reased or di''erent res"onsibilities, they would be !onsidered to hae "otential
Geither latent or isibleH
Potential a""raisal may thus be de'ined as a "ro!ess o' determining an em"loyeeCs strengths and
wea(nesses with a iew to use this as a "redi!tor o' his 'uture "er'orman!e This would hel"
determine the "romotabilty o' an indiidual to a higher "osition and hel" !hal( out his !areer
"lan The 'undamental di''eren!e between reiewing "er'orman!e and assessing "otential is in
the !riteria used In reiewing "er'orman!e, the !riterion used is what goals the em"loyee
a!hieed and what s(ills he or she !urrently "ossesses that !ould be indi!ators o' his or her
ability to assume di''erent or more adan!ed res"onsibilities It is this that ma(es "otential
a""raisal a ery !ru!ial !riti!al area
I' an em"loyee without reBuisite abilities is "romoted to a higher "osition and does not "er'orm
as "er e/"e!tations, then it be!omes im"ossible to demote him Thus, he is unable to "er'orm at
the higher leel and be!omes a M"assengerC in the system It is right'ully assumed that eery
indiidual has "otential, low or high *any organiDations hae "eo"le whose "otential being
lowN "er'orman!e too is not u" to the mar( Whilst the Buestion in our minds hoers around how
su!h "eo"le got into the system, the 'a!t remains that they do not !ontribute to the organiDationCs
"er'orman!e I' a""raisal "ro!ess im"lemented well, "ro'essional "er'orman!e and "otential
a""raisal !ould ta(e the organisation on a 'ast deelo"ment tra!( and 'aster "rodu!tiity through
"eo"le
Potential a""raisal is one o' the most im"ortant reBuirements 'or su!!ess'ul business and human
resour!e "oli!y G(ressler 2003H
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&auging em"loyeeCs "otential 'or managerial s(ills was done by )asmine G200H She 'ound that
em"loyees la!( in de!ision ma(ing s(ills so that should be im"roed by arious training
methods Shradha G200H did a resear!h study on "otential a""raisal "ro!ess She re!ommended
that "otential a""raisal is an e''e!tie method to 'ind out hidden talents and s(ills
Potential 8""raisal is the "ro!ess o' tra!(ing unreealed s(ills and abilities in a "erson whi!h
een heshe is unaware o' It is a 'uture oriented a""raisal whi!h aims to tra!( the "otential o' the
em"loyees to rise u" in the organisational stru!ture Potential 8""raisal is a "otent dei!e 'or
em"loyee adan!ement The term is not (nown to manyN howeer, managers o' almost eery
organisation hae been ma(ing "otential assessments eery year
*anagers use the "redi!tors to determine whether the em"loyee has the managerial "otential to
e/e!ute added res"onsibilities in the 'uture Potential 8""raisal hel"s in the de!ision ma(ing o'
"romoting !andidates and ma(ing a !areer "lan 'or them
To understand it better, we !an compare it with the reviewing performance
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milestone, or !om"letes a year or is "lanning to !hange jobs 'or whateer reasons Ksually it is
re!ommended to ta(e "la!e within months
Potential a""raisal may thus be de'ined as a "ro!ess o' determining an em"loyeeCs strengths and
wea(nesses with a iew to use this as a "redi!tor o' his 'uture "er'orman!e This would hel"
determine the "romotabilty o' an indiidual to a higher "osition and hel" !hal( out his !areer
"lan The 'undamental di''eren!e between reiewing "er'orman!e and assessing "otential is in
the !riteria used In reiewing "er'orman!e, the !riterion used is what goals the em"loyee
a!hieed and what s(ills he or she !urrently "ossesses that !ould be indi!ators o' his or her
ability to assume di''erent or more adan!ed res"onsibilities It is this that ma(es "otential
a""raisal a ery !ru!ial !riti!al area
I' an em"loyee without reBuisite abilities is "romoted to a higher "osition and does not "er'orm
as "er e/"e!tations, then it be!omes im"ossible to demote him Thus, he is unable to "er'orm at
the higher leel and be!omes a M"assengerC in the system It is right'ully assumed that eery
indiidual has "otential, low or high *any organiDations hae "eo"le whose "otential being
lowN "er'orman!e too is not u" to the mar( Whilst the Buestion in our minds hoers around how
su!h "eo"le got into the system, the 'a!t remains that they do not !ontribute to the organiDationCs
"er'orman!e I' a""raisal "ro!ess im"lemented well, "ro'essional "er'orman!e and "otential
a""raisal !ould ta(e the organisation on a 'ast deelo"ment tra!( and 'aster "rodu!tiity through
"eo"le
The "otential a""raisal re'ers to the a""raisal ie identi'i!ation o' the hidden talents and s(ills o'
a "erson The "erson might or might not be aware o' them Potential a""raisal is a 'uture
oriented a""raisal whose main obje!tie is to identi'y and ealuate the "otential o' the em"loyees
to assume higher "ositions and res"onsibilities in the organiDational hierar!hy *any
organiDations !onsider and use "otential a""raisal as a "art o' the "er'orman!e a""raisal
"ro!esses
Potential a""raisal is one o' the most im"ortant reBuirement 'or su!!ess'ul business and human
resour!e "oli!y G(ressler 2003H
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a!tions are essential to e''e!tie human resour!e management GPula(os 2003H
Proje!t on "otential a""raisal was done by many, and the resear!h "ro!ess !arried out to 'ind out
the em"loyeeCs "otential Sajitha %air had done a "roje!t on "otential a""raisal 'or su!!ession
"lanning in the year 2005 She loo(ed at the !om"eten!ies reBuired by the "erson who will 'it in
the job role Then loo(ed at the !om"eten!ies "ossessed by the "erson and did a ga" analysis
She 'ound that eeryone e/!els in all (ey a!tions, 'ull mastery o' all !om"eten!ies
&auging em"loyeeCs "otential 'or managerial s(ills was done by )asmine G200H She 'ound that
em"loyees la!( in de!ision ma(ing s(ills so that should be im"roed by arious training
methods Shradha G200H did a resear!h study on "otential a""raisal "ro!ess She re!ommended
that "otential a""raisal is an e''e!tie method to 'ind out hidden talents and s(ills
Th! -roc!dur! o+ -ot!ntial a--raial hould co##!nc! and !nd 1ith a #!!ting 0!t1!!n
th! t1o -arti!.In the 'irst meeting the manager !an list the abilities reBuired to delier
additional tas(s Aeshe !an re!ommend arious ways to attain them in4house training
"rogrammes, e/ternal wor(sho"s, et! The latter meeting !an be a reiew Gusually a'ter
monthsH to test whether the s(ills hae been rightly a!Buired or not ;uring the obseration time
the manager is su""osed to note the arious abilities ado"ted and used by the !andidate in wor(
and the im"roement areas The em"loyee should be ready to de'end eery a!tion with
e/am"les They !an then !hal( out a "lan to !hase the "otential and taste growth in the
organiDation
It hould 0! not!d that a -ot!ntial a--raial do! not guarant!! -ro#otion.%ormally, most
o' the !om"anies do it to 'a!ilitate the growth o' an indiidual The !om"anies !an use the results
o' su!h an assessment 'or 4
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;rawing a su!!ession "lan 'or 'uture
('ANING O& POT'NTIAL APPRAISAL
The "otential a""raisal re'ers to the a""raisal ie identi'i!ation o' the hidden talents and s(ills o'
a "erson The "erson might or might not be aware o' them Potential a""raisal is a 'uture
oriented a""raisal whose main obje!tie is to identi'y and ealuate the "otential o' the em"loyees
to assume higher "ositions and res"onsibilities in the organiDational hierar!hy *any
organiDations !onsider and use "otential a""raisal as a "art o' the "er'orman!e a""raisal
"ro!esses
The -ot!ntial a--raialre'ers to the a""raisal ie identi'i!ation o' the hidden talents and s(ills
o' a "erson The "erson might or might not be aware o' them Potential a""raisal is a 'uture
oriented a""raisal whose main obje!tie is to identi'y and ealuate the "otential o' the em"loyees
to assume higher "ositions and res"onsibilities in the organiDational hierar!hy *any
organisations !onsider and use "otential a""raisal as a "art o' the "er'orman!e a""raisal
"ro!esses
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POT'NTIAL APPRAISAL CAN S'R*' TH' &OLLOWING PURPOS'S"
To adise em"loyees about their oerall !areer deelo"ment and 'uture "ros"e!ts
Ael" the organiDation to !hal( out su!!ession "lans
*otiate the em"loyees to 'urther deelo" their s(ills and !om"eten!ies
To identi'y the training needs
CHARACT'RISTICS
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B'N'&ITS O& POT'NTIAL APPRAISAL
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T'CHNI,U'S O& POT'NTIAL APPRAISAL"
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Sel' a""raisals
Peer a""raisals
Su"erior a""raisals
*-
Psy!hologi!al and "sy!hometri! tests
*anagement games li(e role "laying
Leadershi" e/er!ises et!
Pot!ntial a--raialhel"s to identi'y what !an ha""en in 'uture so that it !an be guided and
dire!ted towards the a!hieement o' indiidual and organiDational growth and goals There'ore,
"otential should be in!luded as a "art o' the Per'orman!e a""raisalin organisations
8. S'L& APPRAISAL
It allows an em"loyee !om"lete 'reedom in a!!essing his or her strengths obje!tiely and
identi'ying the areas o' deelo"ment The em"loyees get a !han!e to share the deelo"ment areas
with their seniors based on their sel' a""raisal and jointly wor(ed out a "lan in tune with the
organiDational realities li(e the aailability o' resour!es and time It also gies a !han!e to the
em"loyee to e/"ress his !areer "lans whi!h is in the interest o' the organiDation as it (nows
be'orehand the as"irations o' its em"loyee
TIPS &OR S'L& APPRAISAL
B! hon!t
8lways be truth'ul and honest while telling your a!!om"lishments or 'ailures ;onCt
e/aggerate your strengths and donCt hide your wea(nesses ;onCt ma(e "ersonal
judgments 'or anybody
Do th! -r!-aration
ItCs always better to "re"are yoursel' be'ore the meeting &et all the lists in "la!eN "re"are
all the eiden!es and re'eren!es
B! o09!cti/!
-bje!tiity is im"ortant in sel' a""raisal ;onCt e/aggerate or down"lay your
a!hieements or 'ailures e s"e!i'i! and !on!ise in your statements and i' "ossible
su""ort them with e/am"les or re'eren!es or eiden!es with dates 1or e/am"le: OI
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res"onded to all Bueries within . hoursO is better than just saying O*y !ustomer seri!e
was goodO
Poiti/! attitud!
Aae a "ositie attitude towards the whole a""raisal "ro!ess e !o4o"eratie ;onCt
hesitate 'rom ta(ing the res"onsibility o' your 'ailures as well as the a!hieements
;emonstrate enthusiasm to im"roe in 'uture and ta(e all his suggestions !almly ;onCt
!om"lain or demonstrate a negatie attitude
Co/!r all th! a-!ct
8"art 'rom your strengths, wea(nesses, a!!om"lishments and 'ailures, e/"ress the
o""ortunities you would li(e hae 'or your deelo"ment and im"roement Suggest ways
to oer!ome the "roblems 'a!ed 8ssess your !a"abilities, behaiours and s(ills and
!om"eten!e
S!!5 +utur! r!-oni0iliti!
8!!ording to the assessment o' the 6S8Cs a!!ording to your job des!ri"tion, "lan the
short term and long term 'or the ne/t year Try to loo( 'or tas(s beyond your !urrent job
res"onsibilities This will hel" in "ersonal deelo"ment as well as !ontributing to the
organiDational "rodu!tiity
Sel' a""raisal should ideally in!lude the a!!om"lishments, the goals a!hieed, the 'ailures, and
the "ersonal growth Gie new s(ills a!Buired, "re"aration 'or the 'uture et!H, the obsta!les 'a!ed
during the "eriod, the e''orts 'or remoing them, the suggestions, and the areas o' training and
deelo"ment 'elt by the em"loyee
:. P''RS APPRAISAL
It also "lays an im"ortant role in 30 degree a""raisal as the role o' "eers is Buite im"ortant in
li'e o' an em"loyee Sele!ting the right "eers is ery im"ortant and "eers 'rom the de"artmentsthat are dire!tly related with the de"artment o' the em"loyee should also be in!luded It mainly
'o!uses on 'eedba!( about the style o' 'un!tioning o' the em"loyee under reiew and !an also
in!lude his ability to wor( as team leader besides his !o4o"eration and !ollaboration
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Ad/antag! o+ -!!r a--raial
The use o' multi"le raters in the "eer dimension o' 304degree assessment "rograms
tends to aerage out the "ossible biases o' any one member o' the grou" o' raters
The in!reased use o' sel'4dire!ted teams ma(es the !ontribution o' "eer ealuations the
!entral in"ut to the 'ormal a""raisal be!ause by de'inition the su"erisor is not dire!tly
inoled in the day4to4day a!tiities o' the team
Peer ratings hae been an e/!ellent "redi!tors o' 'uture "er'orman!e and =manner o'
"er'orman!e>
The addition o' "eer 'eedba!( !an hel" moe the su"erisor into a !oa!hing role rather
than a "urely judging role
?m"loyees re"ort resentment when they beliee that their e/tra e''orts are reBuired to
=ma(e the boss loo( good> as o""osed to meeting the unitCs goals
Diad/antag! o+ -!!r a--raial
It is essential that the "eer ealuators be ery 'amiliar with the team memberCs tas(s and
res"onsibilities
The use o' "eer ealuations !an be ery time !onsuming When used in P8, the data
would hae to be !olle!ted seeral times a year in order to in!lude the results in "rogress
reiews
Peer ealuations are a""ro"riate 'or deelo"mental "ur"oses, but to em"hasiDe them 'or
"ay, "romotion, or job retention "ur"oses may not be "rudent always
&enerally, the identities o' the raters should be (e"t !on'idential to assure honest
'eedba!( ut, in !lose4(nit teams that hae matured to a "oint where o"en
!ommuni!ation is "art o' the !ulture, the deelo"mental "otential o' the 'eedba!( is
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enhan!ed when the ealuator is identi'ied and !an "er'orm a !oa!hing or !ontinuing
'eedba!( role
;e"ending on the !ulture o' the organiDation, "eer ratings hae the "otential 'or !reating
tension and brea(down rather than 'ostering !oo"eration and su""ort
;. SUP'RIOR APPRAISAL
8n a""raisal by su"eriors inoles "roiding !onstru!tie, 'eedba!( about the "er'orman!e o'
any em"loyee as well as his deelo"ment areas during the reiew "eriod It hel"s in setting goals
'or the em"loyees that hel" in a!hiee the organiDational goals and im"roe the "er'orman!e o'
the em"loyee The !areer as"irations o' an em"loyee are also "ut in "ro"er "ros"e!tie
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H To set a standard o' "er'orman!e
5H To raise a standard o' "er'orman!e
H To set a new target where the e/isting ones hae "roed unrealisti!
TH' (BO PROC'SS
UNI,U' &'ATUR'S AND AD*ANTAG'S O& (BO
The "rin!i"le behind *anagement by -bje!ties G*-H is to !reate em"owered em"loyees who
hae !larity o' the roles and res"onsibilities e/"e!ted 'rom them, understand their obje!ties to
be a!hieed and thus hel" in the a!hieement o' organiDational as well as "ersonal goals Some
o' the im"ortant 'eatures and adantages o' *- are:
Clarity o+ goal With *-, !ame the !on!e"t o' S*8
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Large organiDations em"loy 'ull time industrial "sy!hologist, when "sy!hologists are used 'or
ealuationsN they assess an indiidualCs 'uture "otential and not "er'orman!e The a""raisal
normally !onsists o' in de"th interiews, -ychological t!t, dis!ussions with
su"erisors and a reiew o' other ealuations The "sy!hologist may be 'or a s"e!i'i! job
o"ening 'or whi!h the "erson is being !onsidered, or it may be a global assessment
o' his or her 'uture "otential
Pycho#!tric t!tin!lude "ersonality "ro'iles, reasoning tests, motiation Buestionnaires, and
ability assessments These tests try to "roide obje!tie data 'or otherwise subje!tie
measurements 1or e/am"le, i' you want to determine someoneEs attitude, you !an as( the "erson
dire!tly, obsere the "erson in a!tion, or een gather obserations about the "erson 'rom other
"eo"le Aoweer, all o' these methods !an be a''e!ted by "ersonal bias and "ers"e!tie y usinga "sy!hometri! test, you ma(e a more obje!tie and im"artial judgment
What Do Pycho#!tric T!t (!aur!
Psy!hometri! tests !an measure Int!r!t P!ronality and A-titud!.
Interest tests measure how "eo"le di''er in their motiation, alues, and o"inions in
relation to their interests
Personality tests measure how "eo"le di''er in their style or manner o' doing things,
and in the way they intera!t with their enironment and other "eo"le
8"titude tests measure how "eo"le di''er in their ability to "er'orm or !arry out
di''erent tas(s
. (ANAG'('NT GA('S LI%' ROL' PLA)ING
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8 role "laying game is a training session where the 'a!ilitator, "erha"s with an assistant or
two, sets u" a s!enario where the "arti!i"ants are assigned di''erent roles, where those roles
identi'y with those in the situation where "arti!i"ants will 'ind themseles when they
underta(e their wor( in the 'ield
The "lay gies the training "arti!i"ants o""ortunities to a!t out arious roles !hosen to
re"resent a!tual roles that would be in the 'ield situation
-ne im"ortant result is that training "arti!i"ants get an o""ortunity to see the 'ield situation
'rom "ers"e!ties other than those they might be ta(ing in reality That o""ortunity results in
a greater sensitiity to the e/"erien!es o' other "ersons in the 'ield situation
The 'ollow4u" session 'ollowing the "lay gies the training "arti!i"ants an o""ortunity to
analyDe some o' the so!ial dynami!s that o!!ur This obje!tiity is aailable both to those who
ta(e roles 'or a "lay session, and to those who might be obsering the role4"lay session
Stag! to a tandard rol!$-lay !ion
There are three stages to a standard role4"lay session:4
8. S!tting u- th! Play
In the set u" stage, the 'a!ilitator sets the stage This means des!ribing the s!enario and
assigning roles to "arti!i"ants
:. Th! Play Stag!
The se!ond, or "lay stage o' the session is when the trainee "arti!i"ants a!t out their roles
and the "lay is !arried out
;. Th! &ollo1 U-
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The third stage is the 'ollow4u" This is im"ortant and !annot be omitted
7 L'AD'RSHIP 'E'RCIS'S
L!ad!rhi- '6!rci!reBuire the "resen!e o' an e''i!ient team guided by a leader Leadershi"
inoles guiding a grou" o' team members towards a!hieing a "re4de'ined goal Sin!e eery
indiidual di''ers 'rom one another, leadershi" !an be 'urther !hara!teriDed into arious !lasses
and !ategories *ore o'ten than notN su!!ess'ul leadershi" de"ends on the situation ?ery
situation demands a di''erent leadershi" style sin!e there is single style o' leadershi" whi!h !an
su!!ess'ully address eery situation
L!ad!rhi- '6!rci! *ariou Ty-!
(oti/ation" This is one o' the leadership exerciseswhi!h hel" you in not only
understanding the situations but also the "ra!ti!es whi!h motiate team members
8nother a!tiity whi!h !ould be "ut into "ra!ti!e is the obseration o' a grou"Cs rea!tion
on!e a new leader ta(es !harge This a""roa!h that a new leader should 'ollow is also one
o' the moties addressed through this e/er!ise 8nother 'a!tor a''e!ting the su!!ess o' the
team is the leaderCs attitude
Chang! I#-l!#!ntation gi/! you an inight a0out th! 0!ha/ior o+ th! t!a#
#!#0!r during th! cour! o+ a r!tructuring The strategies that arise 'rom su!h
"roblems while restru!turing also o''er ital in'ormation ItCs essential to set !lear
obje!ties to a!hiee su!!ess ;uring this a!tiity, an indiidual ma(es a note o' the
"ro!eedings whereas you are reBuired to e/"lain the tas( obje!ties The 'eedba!(
o''ered by whosoeer is ta(ing down notes guides in e/"laining the bene'its o' !learly
stating the obje!ties to the team members
Cl!ar Co##unication in another ty"e amongst the many leadershi" e/er!ises whi!h
reoles around a!hieing a target whi!h is bound to be a 'ailure i' not "ro"erly!ommuni!ated This a!tiity gauges you on your !ommuni!ation s(ills
(a--ing L!ad!rhi-s(ill is about measuring your s(ill in ma(ing the best "ossible use
o' the resour!es made aailable to you The obje!tie o' this e/er!ise is to em"hasiDe
oer the e''e!tie and o"timum utiliDation o' the resour!es whi!h hae been aailable
This ealuates your leadershi" s(ills
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Cr!ati/! L!ad!rhi-e/er!ises are the most bene'i!ial This a!tiity reBuires the leader
to lead the team towards a su!!ess'ul result The obserersC 'eedba!( is !onsidered ery
!ru!ial sin!e it highlights the short!omings the leader 'a!es while heading a team This
a!tiity is entirely based u"on e''e!tie monitoring, delegation and organiDation o' the
!hores assigned This a!tiity ma(es you learn the !om"letion o' the a!tiity within a
gien time s"an
Solution '6!rci! is also one 'rom the many leadershi" e/er!ises whi!h o''ers the
teammates with in!om"lete in'ormation and itCs the res"onsibility o' the leader to lin(
these bits o' in'ormation and !ome out with a logi!al "i!ture and set 'orth a goal 'or the
team to a!hiee
Pot!ntial A--raial 1hat? th! n!!d
in'orm em"loyees about their 'uture "ros"e!tsN
hel" the organiDation !hal( out o' a suitable su!!ession "lanN
u"date training e''orts 'rom time to timeN
adise em"loyees about what they must do to im"roe their !areer "ros"e!t
TOOLS US'D
Psy!hometri! Tests
Interiews4 ba!(ground interiews, !riti!al in!identsituational interiews
Leaderless &rou" ;is!ussions
In bas(et Te!hniBues
*anagement &ames
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POT'NTIAL APPRAISAL &OR(
Potential a""raisalis an im"ortant "art o' the a""raisal "ro!ess 8""raising an em"loyeeCs
"otential hel"s to ealuate and hisher !a"ability 'or growth and deelo"ment to greater
!hallenges, res"onsibilities and "ositions in the organisational hierar!hy *ost organisations
in!or"orate "otential a""raisal in their a""raisal "ro!esses 'or identi'ying and deelo"ing
suitable em"loyee base 'or su!!ession "lanning
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This Per'orman!e a""raisal !on!entrates on the 'uture, based on the "er'orman!e o' the "ast and
hel"s in deelo"ing the "ersonal interests o' the em"loyees in alignment to the organisational
goals
With the hel" o' the -ot!ntial a--raial +or#, the em"loyees indiiduals are judged on arious
"er'orman!e and behaioral "arameters li(e:
The "er'orman!e areas in whi!h the im"roement or deelo"ment is indi!ated
The a!!om"lishments and the targets a!hieed in the !urrent a""raisal "eriod
-erall rating o' the "er'orman!e
What s(ills, (nowledge, !om"eten!ies and Bualities should be deelo"edR
Aas the em"loyee ta(en any ste"s 'or im"roing his "er'orman!e and his !areer
deelo"mentR
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The name o' the em"loyee
;esignation
;ate o' joining
;ate o' last a""raisal
;e"artment
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subje!tie se!tion as(ing 'or suggestions and the !hoi!e o' dis!ussing any other to"i! that the
em"loyee 'eels the need to raise and dis!uss
POT'NTIAL APPRAISAL S)ST'(
Th! +ollo1ing ar! o#! o+ th! r!7uir!#!nt and t!- to 0! +ollo1!d 1h!n introducing a
-ot!ntial a--raial yt!#"
Role Description
8 good "otential a""raisal system would be based on !larity o' roles and 'un!tions asso!iated
with the di''erent roles in an organisation This reBuires e/tensie job des!ri"tions to be made
aailable 'or ea!h job These job des!ri"tions should s"ell out the arious 'un!tions inoled in
"er'orming the job
Qualities Required:
esides job des!ri"tions, it is ne!essary to hae a detailed list o' Bualities reBuired to "er'orm
ea!h o' these 'un!tions These Bualities may be broadly diided into 'our !ategories
G#H Te!hni!al (nowledge and s(ills,
G2H *anagerial !a"abilities and Bualities,
G3H ehaioral !a"abilities, and
GH +on!e"tual !a"abilities
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Indicators o Qualities:
8 good "otential a""raisal system besides listing down the 'un!tions and Bualities would also
hae arious me!hanisms 'or judging these Bualities in a gien indiidual Some o' the
me!hanisms 'or judging these Bualities are
GaH
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Potential a""raisal should be lin(ed with other human resour!e management
elements su!h as "roiding 'eedba!( and !ounseling, training and deelo"ment,
"romotion, job rotation, et! to ma(e the a""raisal meaning'ul
GAUGING '(PLO)''S POT'NTIAL &OR (ANAG'('NT POSITION
The aim o' "otential assessment is to identi'y training and deelo"ment needs, "roide guidan!e
on "ossible dire!tions in whi!h an indiidualEs !areer might go, and indi!ate who has "otential
'or "romotion
8 more !om"rehensie a""roa!h is "roided by the use o' assessment !entres These in!or"orate
a range o' assessment te!hniBues and ty"i!ally hae the 'ollowing 'eatures:
The 'o!us o' the !entre is on behaiour
?/er!ises are used to !a"ture and simulate the (ey dimensions o' the job These in!lude
one to one role "lays and grou" e/er!ises It is assumed that "er'orman!e in these
simulations "redi!ts behaior on the job
Interiews and tests will be used in addition to grou" e/er!ises
Potential is measured in seeral dimensions in terms o' the !om"eten!ies reBuired to
a!hiee the target leel o' "er'orman!e in a "arti!ular job or at a "arti!ular leel in the
organiDation
Seeral !andidates or "arti!i"ants are assessed together to allow intera!tion and to ma(e
the e/"erien!e more o"en and "arti!i"atie
Seeral assessors or obserers are used in order to in!rease the obje!tiity o' assessments
Inoling senior managers is desirable to ensure that they EownE the "ro!ess 8ssessors
must be !are'ully trained
8ssessment !entres "roide good o""ortunities 'or indi!ating the e/tent to whi!h !andidates
mat!h the !ulture o' the organiDation This will be established by obseration o' their behaiour
in di''erent but ty"i!al situations, and by the range o' the tests and stru!tured interiews that are
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"art o' the "ro!eedings 8ssessment !entres also gie !andidates a better 'eel 'or the organiDation
and its alues so that they !an de!ide 'or themseles whether or not they are li(ely to 'it
CONCULING CO(('NTS
Potential 8""raisal is another "ower'ul tool o' em"loyee deelo"ment Whether managers realise
it or not, they are a!!ustomed to ma(ing "otential assessments ?ery time a manager
re!ommends or 'ails to re!ommend an em"loyee 'or a "romotion, a "otential assessment has, in
'a!t, been made The "ro!ess o' assessing the managerial "otential o' em"loyees deals with the
Buestion o' whether or not they hae the ability to handle "ositions in the 'uture whi!h inole
!onsiderably more res"onsibility than what they hae right now 8s long as indiiduals are
iewed as being able to handle in!reased or di''erent res"onsibilities, they would be !onsidered
to hae "otential Geither latent or isibleH Potential a""raisal may thus be de'ined as a "ro!ess o'
determining an em"loyeeCs strengths and wea(nesses with a iew to use this as a "redi!tor o' his
'uture "er'orman!e This would hel" determine the "romotabilty o' an indiidual to a higher
"osition and hel" !hal( out his !areer "lan The 'undamental di''eren!e between reiewing
"er'orman!e and assessing "otential is in the !riteria used In reiewing "er'orman!e, the
!riterion used is what goals the em"loyee a!hieed and what s(ills he or she !urrently "ossesses
that !ould be indi!ators o' his or her ability to assume di''erent or more adan!ed
res"onsibilities *anagers !annot rely e/!lusiely on "ast "er'orman!e sin!e a "ersonCs ability to
adeBuately handle one leel o' res"onsibility does not ne!essarily mean that he or she !an
"er'orm well in a "osition with a higher leel or di''erent res"onsibility It is this that ma(es
"otential a""raisal a ery !ru!ial !riti!al area I' an em"loyee without reBuisite abilities is
"romoted to a higher "osition and does not "er'orm as "er e/"e!tations, then it be!omes
im"ossible to demote him Thus, he is unable to "er'orm at the higher leel and be!omes a
M"assengerC in the system It is right'ully assumed that eery indiidual has "otential, low or
high *any organiDations hae "eo"le whose "otential being lowN "er'orman!e too is not u" to
the mar( Whilst the Buestion in our minds hoers around how su!h "eo"le got into the system,
the 'a!t remains that they do not !ontribute to the organiDationCs "er'orman!e 8 major "roblem
that !om"anies 'a!e is ta!(ling the "roblem !hildren They !an and hae the ability to "er'orm
but do not "er'orm and do not !ontribute to the organiDationCs "er'orman!e This is mainly seen
as an attitudinal "roblem 1urther, these "roblem !hildren bas( in the glory o' their "otential but
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and be "re"ared to dis!uss them with the em"loyee at the !on!luding assessment meeting The
em"loyee should also be "re"ared to dis!uss behaioural e/am"les that demonstrate ability and
need 8t the assessment meeting, the manager and em"loyee jointly reiew their obserations
This dis!ussion should in!lude the identi'i!ation o' the em"loyeeCs s(ill strengths and
deelo"mental needs The manager then "roides a written assessment in the 'orm o' Msummary
statementC Ksually about one "aragra"h in length, the summary "roides the em"loyee with a
brie', !lear statement o' where he or she stands regarding "otential 8n im"ortant !on!e"t to be
!oneyed during this meeting is that, while the em"loyee may be assessed as haing "otential 'or
a higher leel or di''erent "osition, no "romises o' a "arti!ular job !an be made e'ore the
!on!lusion o' this meeting, the "air should 'ormulate a deelo"ment "lan Gie de!ide on new
deelo"ment a!tiitiesH that the em"loyee !an "ursue in order to hel" realise his or her "otential
Let us realise that there are no short!uts to the su!!ess'ul im"lementation o' "otential a""raisal
I' "otential a""raisal is done in a systemati! way it would !ontribute to haing well designed
!areer "lan that would indi!ate the "re'erred growth "ath o' an indiidual in an organisation 1or
e/am"le, a "ost4graduate di"loma or degree holder in mar(eting management would as"ire 'or
!areer aenues in mar(et resear!h, sales management, adertising and su!h 8n indiidual
s"e!ialised in A
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POT'NTIAL ASS'SS('NT
In !onsonan!e with the "hiloso"hy o' human resour!e deelo"ment that has re"la!ed the
erstwhile "ersonnel management in many organiDations,, more em"hasis has been laid on thea""raisal o' the em"loyeesC "otential in addition to their "er'orman!e *any !om"anies, whi!h
!arry out "er'orman!e a""raisal, also (ee" re!ords on the "otential o' their em"loyees 'or 'uture
"romotion o""ortunities The tas( o' identi'ying "otential 'or "romotion !annot be easy 'or the
a""raising manager, sin!e !om"eten!e o' a member o' sta'' to "er'orm well in the !urrent job is
not an automati! indi!ator o' "otential 'or "romotion Fery o'ten the 'irst !lass salesman is
"romoted to be!ome a medio!re sales manager, the e/!ellent !hie' engineer is "romoted to
be!ome a ery "oor engineering dire!tor, and the star 'ootball "layer struggles to be a 'ootball
manager The 'ollowing are some o' the reBuirements and ste"s to be 'ollowed when introdu!ing
a "otential a""raisal system:
Rol! D!cri-tion"8 good "otential a""raisal system would be based on !larity o' roles and
'un!tions asso!iated with the di''erent roles in an organiDation This reBuires e/tensie job
des!ri"tions to be made aailable 'or ea!h job These job des!ri"tions should s"ell out the
arious 'un!tions inoled in "er'orming the job ualities
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GaH rating by others,
GbH "sy!hologi!al tests,
G!H simulation games and e/er!ises,
GdH "er'orman!e a""raisal re!ords
Organi@ing th! Syt!#"-n!e the 'un!tions, the Bualities reBuired to "er'orm these 'un!tions,
indi!ators o' these Bualities, and me!hanisms 'or generating these indi!ators are !lear, the
organiDation is in a sound "osition to establish and o"erate the "otential a""raisal system Su!h
establishment reBuires !larity in organiDational "oli!ies and systematiDation o' its e''orts The
"arameters 'or the "otential reiew assessment !onsidered in this study are as 'ollows:
Grou- !++!cti/!n!
8bility to deelo" subordinates
8nalyti!al 8bility
readth o' ision
-wnershi" and 8!!ountability
Team S(ills
8 brie' e/"lanation on the "arameters based on whi!h the Potential 8ssessment is done: &rou"
?''e!tieness uestions "ertaining to grou" e''e!tieness measured the em"loyee in the a!"e!ts
o' im"roing the morale o' the team, aligning the team to the organiDational obje!ties,
e''e!tiely utiliDing the resour!es to o"timiDe the "rodu!tiity and in dire!ting and !oordinating
the team a!tiities
A0ility to d!/!lo- u0ordinat!
?m"loyees were rated in the as"e!t o' their ability to deelo" subordinates mental s(ills,
"roiding guidan!e to them, giing o""ortunities 'or the team members to grow and deelo"
their s(ills and in mentoring the team members
Analytical A0ility
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?m"loyees were also ealuated on their analyti!al s(ills based on their !a"a!ity to brea(down
!om"le/ business situations into manageable terms, in analyDing the situations to arrie at
"atterns 'or any "arti!ular "roblem or issue, in identi'ying the strength and wea(ness o' a team to
"lan a!tiities a!!ordingly
Br!adth o+ *iion
?m"loyees were also rated with res"e!t to their ability to e/amine a "roblem or a business
situation in a broader !onte/t and in their sensitiity in ta(ing de!isions !onsidering all the
sta(eholders
O1n!rhi- and Accounta0ility
?m"loyees were rated on their ability to go the e/tra mile and ta(e a!!ountability 'or their
a!tion
T!a# S5ill
?m"loyees were also rated on their ability to adhere with the team and su""orting the team in its
'un!tion 8 Buestionnaire was deelo"ed based on the aboe dimensions and was administered to
0 ?m"loyees as "art o' the "ilot 5 Point rating s!ale was em"loyed 'or the same with 5 beingthe highest and # being the lowest The "ur"oses o' a "otential reiew are:
# To in'orm em"loyees o' their 'uture "ros"e!ts
2 To enable the organiDation to dra't a management su!!ession "rogramme
3 To u"date training and re!ruitment a!tiities
To adise em"loyees about the wor( to be done to enhan!e their !areer
Rol! o+ Pot!ntial A!#!nt in Car!!r Path"
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-ne o' the im"ortant obje!ties o' a""raisal, "arti!ularly "otential a""raisal is to hel" em"loyees
to moe u"wards in the organiDation Peo"le do not li(e to wor( on dead end jobs Aen!e, a
!areer ladder with !learly de'ined ste"s be!omes an integral !om"onent o' human resour!es
management *ost A
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!an e''e!tiely im"roe the su!!ession "lanning "ro!ess by hel"ing *anagers identi'y the
su!!essors based not only on their "er'orman!e but also on the "otential that they "ossess
INTRODUCTION TO WAHID SANDHAR SUGARS LTD 3PHAGWARA4
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There are 507 sugar industries in India, 23 in Punjab and only one in Phagwara namely Wahid
Sandhar sugar mill ltd Phagwara is a leading !om"any in the sugars whi!h is engaged in the
"rodu!tion o' sugar, molasses and other by "rodu!ts The %arang grou" set u" in the Phagwara
sugar mill 'ormally (nown as jagjit sugar *ill +om"any limited In the year #$33, ;r &o(al
+hand %arang was the 'ounder o' the mill The 'a!tory was set u" at initial with !rushing
!a"a!ity o' 00 tones "er day and was in!reased to #000 tones "er day In #$.7, the
management o' mill too( oer by oswal grou" under the !hairmanshi" o' sh 8bhey -swal then
!rushing !a"a!ity to 000 tons "er day in #$.$ -n # thSe"tember 2000, this mill was ta(en oer
in the "artnershi" o' Wahid Sandhar &rou" Knder the !hairmanshi" o' managing dire!tor sh
Su(hbir Singh sandhar the "resent !rushing !a"a!ity is 500 tones "er day
The raw material o' sugar!ane is su""lied to the 'a!tory through !ane !or"oratie so!iety name:4
Phagwara cane Grover society ltd.
Phillaur cane Grover society ltd.
Garhshanar cane Grover cor!orative society ltd.
These so!iety arranged sugar su""ly in the 'a!tory through their member &roer These so!iety
at the rate o' 509 "er "aisa in the !ane su""ly "aid by ea!h so!iety to en!ourage the 'armers to
being more under sugar !ane they are giing to the 'armer these in!enties su!h as interest 'ree
loan subsidies adjusted "lant "rodu!tion !hemi!als high a G6iran&ahiH where in basi! ne!essities
hae been "roided e/!lusiely 'or the use o' the 'armers They hae a good "ar(ing yard in
'ront o' their 'a!tory main gate where in!oming !ane to loaded trolleys and !arts all "ar(ed in
addition to this thy hae a!Buired a suitable 'a!t 'or "a!(ing o' su!h !ane loader ehi!les oth
the "la!es 00 !anes trolleys !an be "ar(ed whi!h are !rushed in # hours time y "rodu!tion in
Wahid Sandhar sugars limited is as below:4
o 4 tones o" #olasses
o 3 tones o" !resu#ed
o 0.3 tones o" "urnace ash and 1.5 w !ower
o 30 tones cane to!s and leave
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HISTORICAL BAC%GROUND O& TH' CO(PAN)
The Wahid sandhar sugars ltd Phagwara is a l
5eading !om"any in the sugar whi!h is engaged in the "rodu!tion o' sugar, molasses and other
by "rodu!ts The !om"any is really a good e/am"le o' a great "rogress in ery less time 8s we
!an list its milestones in the 'ollowing manner:4
1. $here is only one sugar industry in !hagwara which was set u! %y narang
grou! "or#ally nown as &ag&it sugar 'ill (o#!any li#ited. $he initial
crushing ca!acity o" the co#!any was 400 tones !er day which was
increase to 1000 tones !er day in the year 1933 %y )r Goal chand
narang. *e was the "ounder #e#%er o" this #ill.
2. +n august 1987 the oswal grou! too over %y oswal grou! under the
chair#anshi! o" sh. ,%hey oswal then crushing ca!acity to 4000 tones !er
day.
3. +n 1989- they setu! new !lant in sugar #ill.
4. n 16th/e!te#%er 2000- this #ill was taen over in the !artnershi! o"
ahid sandhar grou!. nder the chair#anshi! o" #anaging director sh.
/uh%ir /ingh sandhar the !resent crushing ca!acity is 4500 tones !er
day.
TH' R'ASONS &OR CHOOSING ABOUT WAHID SANDHAR SUGARS LTD
1. )ue to its re!utation.
2. +ts sound relations with its e#!loyees
3. ,wareness o" social res!onsi%ilities.
4. +t en&oys ecellent credit worthiness a#ong su!!liers- custo#ers- %aners
and creditors.
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CO(PAN)?S PRO&IL'
a#e o" industrial concern ahid sandhar sugars ltd.
)ate o" incor!oration registration in the year 1933
)ate o" co##ence#ent o" %usiness 16th/e!te#%er 2000
/ector !rivate
ocation G.$. road Phagwara
installed ca!acity 4500 tones !er day
initial crushing ca!acity 400 tones !er day
registered oce ahid sandhar sugars ltd- Phagwara- and a!urthla
( na#e sandee! ahid
,nnual turnover s 50 to s 250 crore
u#%er o" e#!loyees a%ove 1000
ature o" co#!any #anu"acturer.
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BRI'& INTRODUCTION O& TH' CO(PAN)"$
CO(PAN) STATUS
Total sugar industries in India :4 507
Total sugar industries in Punjab:4 23
In "hagwara established in:4 #$33
Set u" by:4 narang grou" 'ormally (nown as jagjit sugar mill !o
1ounder o' the mill:4 ;r &o(al !hand narang
Installed !a"a!ity: 00 tones "er day
Present !a"a!ity:4 000 tones "er day
?/"orts !ountries:4 8meri!a, +anada, ?ngland and Pa(istan
Se!tor:4 "riate
Lo!ation:4 &T road Phagwara
*ain su""liers:4 lo!al 'armers GPhagwaraH
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(harted accountant- udhiana.
CONTRIBUTION TOWARDS
SOCI'T)"$
$wo schools are o!ened %y ahid sandhar ltd.
, clu% is also o!ened %y ahid sandhar is nown as :)ev (lu%;.
, sewing centre has %een also o!ened %y ahid sandhar ltd.
TRUST"$
*ill has its own trust namely jagjit trust
The trust has established in the year #$ The entire "roident 'und !ut 'rom the
em"loyeeCs salary is de"osited in this trust
*ill gies the annually re!ord o' this "roident 'und to the goernment
Production -att!rn in Wahid Sandhar Sugar Ltd"$
(ain -roduct"$
/ugars
'olasses
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Sugar"$
Produ!tion o' sugar is seasonal The "rodu!tion season starts 'rom #st%oember to 30th8"ril
(ola!"$
It is used as raw material 'or al!ohol "rodu!ts in distilleries and in !attle 'eed industries It is also
used in !asting
Bag ga!"$
It is used in "a"erboard ma(ing and as 'ull boilers
Pr!u#!d"$
It is used as 'ertiliDers in the 'ield and 'or bio !om"ort ma(ing
,UALIT) POLIC) O& WAHID SANDHAR SUGAR LTD
The motto o' Wahid Sandhar Sugar Ltd uality "oli!y is !ustomerCs satis'a!tion They !ommit
themseles to "rodu!e and delier su!h a material su!h as to meet the !ustomerCs Buality
e/"enditure
Thi i achi!/!d 0y"$
+denti"ying the custo#er=s re>uire#ent and translating the# into !roducts.
Purchasing the !rocess o" %eing a%out continuous i#!rove#ent %y the
e#!loyees o" the co#!any.
nsuring the >uality a%out insurance syste# and !rocedures are highly
#aintained and continuously u!graded to re?ect custo#er=s changing
re>uire#ent.
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CRUSHING CAPACIT) F R'CO*'R) P'RC'NTAG'"$
71
Years Percentage Totalquantity o
canecrushed in Qtls.
2000-2001 0!0"#0!02 lacs
2001-2002 0$!$""1!1% lacs
2002-200# 10!%%"0!&2 lacs
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SUGG'TIONS
It is not an easy tas( to re!ommend suggestions to su!h large organiDation ;uring the training
"eriod o' si/ wee(s, I am able to suggest that:
The sta'' was not ready to deote mu!h time 'or "roiding the data to us
There is e/tremely bad smell in the "rodu!tion unit and the "la!es around it Proisions should be
made to e/haust the bad smell
Wor(ers o' wahid sandhar sugars mill ltd 8re not so !o4o"erate They should !o4o"erated ea!h
other to !reate 'riendly enironment and 'or a!hieing their organiDational goals
?''orts should be made to ma(e "rodu!tion unit hygieni!
Wor(ers do not li(e to "arti!i"ate in to" management The management should motiate wor(ers
to "arti!i"ate in de!ision ma(ing and other suggestion s!hemes
WP( AT SUGAR (ILL
There are arious grou"s o' managerial de!isions that hae a dire!t im"a!t on the em"loyees o'
an organiDation These de!isions are the so!ial, "ersonnel and the e!onomi! de!isions The
wor(ersC re"resentatie in Wahid sandhar sugars ltd "lay a use'ul role in sa'eguarding the
interests o' wor(ers Wor(ers !an sere as a guide and a !ontrol element Wor(ers!an "reail
u"on to" management not to ta(e measures that would be un"o"ular with the em"loyees
Wor(ers !an guide the oard members on matters o' inestment in em"loyee bene'it s!hemes
WAHID SANDHAR SUGARS LI(IT'D US'S TH' &OLLOWING ('THODS &OR
'NCOURAGING WOR%'RS PARTICIPATION IN (ANAG'('NT
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&inancial Partici-ation"
This method inoles less !onsultations or een joint de!isions Per'orman!e o' the organiDation
is lin(ed to the "er'orman!e o' the em"loyee The logi! behind this is that i' an em"loyee has a
'inan!ial sta(e in the organiDation, heshe is li(ely to be more "ositiely motiated and inoled
Total ,uality (anag!#!nt:
T* re'ers to the dee" !ommitment, almost obsession, o' an organiDation to Buality ?ery ste"
in !om"anyCs "ro!esses is subje!ted to intense and regular s!rutiny 'or ways to im"roe it
Partici-ation through Sugg!tion Sch!#!"
?m"loyeesC iews are inited and reward is gien 'or the best suggestion With this s!heme, the
em"loyeesC interest in the "roblems o' the organiDation is aroused and maintained Progressie
managements in!reasingly use the suggestion s!hemes Suggestions !an !ome 'rom arious
leels The ideas !ould range 'rom !hanges in ins"e!tion "ro!edures to design !hanges, "ro!ess
sim"li'i!ation, "a"er4wor( redu!tion and the li(e -ut o' arious suggestions, those a!!e"ted
!ould "roide marginal to substantial bene'its to the !om"any The rewards gien to the
em"loyees are in line with the bene'its deried 'rom the suggestions
Partici-ation through Coll!cti/! Bargaining:
Through the "ro!ess o' +, management and wor(ers may rea!h !olle!tie agreement regarding
rules 'or the 'ormulation and termination o' the !ontra!t o' em"loyment, as well as !onditions o'
seri!e in an establishment ?en though these agreements are not legally binding, they do hae
some 'or!e 1or + to wor(, the wor(ersC and the em"loyersC re"resentaties need to bargain in
the right s"irit ut in "ra!ti!e, while bargaining, ea!h "arty tries to ta(e adantage o' the other
This "ro!ess o' + !annot be !alled WP* in its strongest sense as in realityN + is based on the
!rude !on!e"t o' e/er!ising "ower 'or the bene'it o' one "arty WP*, on the other hand, brings
both the "arties together and deelo"s a""ro"riate mutual understanding and brings about a
mature res"onsible relationshi"
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WAHID SANDHAR SUGARS LI(IT'D US'S TH' &OLLOWING
('THODS &OR 'NCOURAGING WOR%'RS PARTICIPATION IN
(ANAG'('NT
R'PR'S'NTATI*' ON TH' BOARD
-ne or more re"resentatie o' the wor(erCs !an be ta(en by the board o' dire!torCs
Wor(ers are there'ore 'ully asso!iated with to" de!ision ma(ing body They are thus
res"onsible 'or the su!!ess'ul im"lementation o' all "lans
DISCUSSIONS
In this system, managers or e/e!uties !alled a meeting o' wor(erCs and share the
in'ormation with them wheneer they 'eel ne!essary they e/"lain the "roblems to wor(er
and gie in'ormation to them and inite suggestions 'rom them The wor(erCs gie their
o"inions to managers to sole their "roblems
LABOUR (ANAG'('NT CORPORATION
Su!h methods hae been deised in away that wor(ers re"resentaties are !onsulted 'or
a!tiities relating to their wel'are, wor(ing !onditions or routine matters The
re"resentatie o' the management and wor(ers sit together and dis!us the issues and 'ind
out suitable suggestions The wor(ers !ommittees assigned issues li(e !ondition o' wor(,
sa'ety measures and labour wel'are )oint management !oun!ils hae wide role to "lay
SUGG'TIONS
Knder this system the em"loyees are en!ouraged to ma(e suggestions 'or im"roement in
"roblem o' organiDation are !onsulted with wor(ers and inite suggestions 'rom them
then wor(ers 'eel li(e a "art o' organiDation
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R'PR'S'NTATI*' ON TH' BOARD
-ne or more re"resentatie o' the wor(erCs !an be ta(en by the board o' dire!torCs
Wor(ers are there'ore 'ully asso!iated with to" de!ision ma(ing body They are thus
res"onsible 'or the su!!ess'ul im"lementation o' all "lans
DISCUSSIONS
In this system, managers or e/e!uties !alled a meeting o' wor(erCs and share the
in'ormation with them wheneer they 'eel ne!essary they e/"lain the "roblems to wor(er
and gie in'ormation to them and inite suggestions 'rom them The wor(erCs gie their
o"inions to managers to sole their "roblems
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PRO*ISIONS R'LATING TO WOR%'RS R'GARDING H'ALTH
SA&'T) AND W'L&AR' UND'R TH' &ACTOR) ACT 8
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Preent the inhalation o' dust
Preent a!!umulation o' dust and 'umes in wor(rooms
LIGHTING
?ery "art o' mill is "roided with suitable lighting oth arti'i!ial and manual lights are
"roided in the sugar mill
DRIN%ING WAT'R
In sugar mill "ro"er and e''e!tie arrangements are made to "roide drin(ing water to wor(ers
1ollowing rules are obsered in mill:
8ll water "oints !learly mar(ed as =drin(ing water> in the language understood by
wor(ers
Su!h water "oints are situated at the distan!e o' meters o' any wor(ing "la!e, urinals
et!
SPITTONS
Sugar mill "roided a su''i!ient number o' s"ittoons to wor(ers at !onenient "la!es These all
are maintained in !lean and hygieni! !onditions
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PRO*ISIONS R'GARDING SA&'T) O& WOR%'RS
Sa'ety is a basi! and "rimary reBuirement in a 'a!tory Knless the li'e o' wor(ers is se!ure,
smooth and "ro"er, the wor(ing !annot be ensured in any 'a!tory se!tions 2# to # o' the a!t
!ontains the "roisions regarding the sa'ety o' wor(ers Wahid sandhar sugars ltd 'ollows the
'ollowing "roisions:
8. &'NCING O& (ACHINAR)"
In Wahid sandhar sugar mill ltd, 'ollowing ma!hinery is se!urely 'en!ed by sa'eguards:
?ery moing "art o' "rime moer and eery 'ly wheel !onne!ted to a "rime moer
The headra!e and tailra!e o' eery water wheel and water turbine
8ny "art o' sto!( bar whi!h "roje!t beyond the headsto!( o' a lathe
:. WOR% ON OR N'AR (ACHINAR) IN (OTION"
Knder this "roision the e/amination and lubri!ation et! o' ma!hinery ehile in motion, is
!arried out only by a signi'i!ally trained adult wor(er wearing tight 'itting !lothing
su""lied by the o!!u"ier The name o' su!h "erson is re!orded in the register "res!ribed
'or the "ur"ose %o women or young "erson is allowed to !lear, lubri!ate or adjust any
"art o' the ma!hinery while in motion
;. '(PLO)'('NT O& )OUNG P'RSON ON DANG'ROUS (ACHIN'S"
%o "erson is allowed to wor( at any dangerous ma!hine unless:
Ae has been 'ully instru!ted as to the dangerous arising in !onne!tion with the ma!hine
and the "re!aution to be obsered
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Ae has reised su''i!ient training in a wor( at the ma!hine or is under adeBuate
su"erision by a "erson who has a thorough (nowledge and e/"erien!e o' ma!hine
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Knder this s!heme, the em"loyees are en!ouraged to ma(e suggestions 'or im"roements
Wor(ers at all leel o' the organiDation 'rom to" to the bottom are to made their suggestions
orally to the to" management:
1. In!rease "rodu!tiity
2. Wor( sim"li'i!ation
3 *aterial handling
;e!rease in wastage, s"oilage, mishandling o' tools or ma!hines
5 In!rease in Buality
Sa'ety and se!urity measures et!
The wor(ers may suggest some new methods o' "rodu!tion or new s!heme 'or all
these The suggestions are "ut be'ore a !ommittee o' the management 'or se!urity est
method and s!hemes are (e"t and other reje!t
'#-o1!r!d T!a#"
?m"owerment o!!urs when authority and res"onsibility are "assed on to the em"loyees who
then e/"erien!e a sense o' ownershi" and !ontrol oer their jobs ?m"loyees may 'eel more
res"onsible, may ta(e initiatie in their wor(, may get more wor( done, and may enjoy the wor(
more
Partici-ation through Sugg!tion Sch!#!"
?m"loyeesC iews are inited and reward is gien 'or the best suggestion With this s!heme, theem"loyeesC interest in the "roblems o' the organiDation is aroused and maintained Progressie
managements in!reasingly use the suggestion s!hemes Suggestions !an !ome 'rom arious
leels The ideas !ould range 'rom !hanges in ins"e!tion "ro!edures to design !hanges, "ro!ess
sim"li'i!ation, "a"er4wor( redu!tion and the li(e -ut o' arious suggestions, those a!!e"ted
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!ould "roide marginal to substantial bene'its to the !om"any The rewards gien to the
em"loyees are in line with the bene'its deried 'rom the suggestions
Partici-ation through Coll!cti/! Bargaining "
Through the "ro!ess o' +, management and wor(ers may rea!h !olle!tie agreement regarding
rules 'or the 'ormulation and termination o' the !ontra!t o' em"loyment, as well as !onditions o'
seri!e in an establishment ?en though these agreements are not legally binding, they do hae
some 'or!e 1or + to wor(, the wor(ersC and the em"loyersC re"resentaties need to bargain in
the right s"irit ut in "ra!ti!e, while bargaining, ea!h "arty tries to ta(e adantage o' the other
This "ro!ess o' + !annot be !alled WP* in its strongest sense as in realityN + is based on the
!rude !on!e"t o' e/er!ising "ower 'or the bene'it o' one "arty WP*, on the other hand, brings
both the "arties together and deelo"s a""ro"riate mutual understanding and brings about a
mature res"onsible relationshi"
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SUGG'STIONS
Knder this system the em"loyees are en!ouraged to ma(e suggestions 'or im"roement in
"roblem o' organiDation are !onsulted with wor(ers and inite suggestions 'rom them
then wor(ers 'eel li(e a "art o' organiDation
WOR%'RS CONTRIBUTION IN ,UALIT) CONTROL
D'&INITION O& ,UALIT) CONTROL
uality !ontrol G+H is a "ro!edure or set o' "ro!edures intended to ensure that a manu'a!tured
"rodu!t or "er'ormed seri!e adheres to a de'ined set o' Buality !riteria or meets the
reBuirements o' the !lient or !ustomer + is similar to, but not identi!al with, Buality assuran!e
G8H 8 is de'ined as a "ro!edure or set o' "ro!edures intended to ensure that a "rodu!t or
seri!e under deelo"ment Gbe'ore wor( is !om"lete, as o""osed to a'terwardsH meets s"e!i'ied
reBuirements 8 is sometimes e/"ressed together with + as a single e/"ression, Buality
assuran!e and !ontrol G8+H
In order to im"lement an e''e!tie + "rogram, an enter"rise must 'irst de!ide whi!h s"e!i'i!
standards the "rodu!t or seri!e must meet Then the e/tent o' + a!tions must be determined
G'or e/am"le, the "er!entage o' units to be tested 'rom ea!h lotH %e/t, real4world data must be
!olle!ted G'or e/am"le, the "er!entage o' units that 'ailH and the results re"orted to management
"ersonnel 8'ter this, !orre!tie a!tion must be de!ided u"on and ta(en G'or e/am"le, de'e!tie
units must be re"aired or reje!ted and "oor seri!e re"eated at no !harge until the !ustomer is
satis'iedH I' too many unit 'ailures or instan!es o' "oor seri!e o!!ur, a "lan must be deised to
im"roe the "rodu!tion or seri!e "ro!ess and then that "lan must be "ut into a!tion 1inally, the
+ "ro!ess must be ongoing to ensure that remedial e''orts, i' reBuired, hae "rodu!ed
satis'a!tory results and to immediately dete!t re!urren!es or new instan!es
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PRO*ISIONS R'LATING TO WOR%'RS R'GARDING H'ALTH
SA&'T) AND W'L&AR' UND'R TH' &ACTOR) ACT 8
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Pro"er arrangements are made in the mill 'or the treatment o' wastes due to manu'a!turing
"ro!ess
*'NTILATION AND T'(P'RATUR'
In sugar mill the "ro!ess whi!h "rodu!es high tem"erature is se"arated 'rom the wor(rooms by
insulating the hot "arts or by others means
DUST AND &U('S
1ollowing ste"s are ta(en in wahid sandhar sugars mill ltd:
Preent the inhalation o' dust
Preent a!!umulation o' dust and 'umes in wor(rooms
LIGHTING
?ery "art o' mill is "roided with suitable lighting oth arti'i!ial and manual lights are
"roided in the sugar mill
DRIN%ING WAT'R
In sugar mill "ro"er and e''e!tie arrangements are made to "roide drin(ing water to wor(ers
1ollowing rules are obsered in mill:
8ll water "oints !learly mar(ed as =drin(ing water> in the language understood by wor(ers
Su!h water "oints are situated at the distan!e o' meters o' any wor(ing "la!e, urinals et!
SPIT TONS
Sugar mill "roided a su''i!ient number o' s"ittoons to wor(ers at !onenient "la!es These all
are maintained in !lean and hygieni! !onditions
PRO*ISIONS R'GARDING SA&'T) O& WOR%'RS
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Sa'ety is a basi! and "rimary reBuirement in a 'a!tory Knless the li'e o' wor(ers is se!ure,
smooth and "ro"er, the wor(ing !annot be ensured in any 'a!tory se!tions 2# to # o' the a!t
!ontains the "roisions regarding the sa'ety o' wor(ers Wahid sandhar sugars ltd 'ollows the
'ollowing "roisions :
&'NCING O& (ACHINAR)"
In wahid sandhar sugar mill ltd, 'ollowing ma!hinery is se!urely 'en!ed by sa'eguards:
?ery moing "art o' "rime moer and eery 'ly wheel !onne!ted to a "rime moer
The head ra!e and tail ra!e o' eery water wheel and water turbine
8ny "art o' sto!( bar whi!h "roje!t beyond the headsto!( o' a lathe
WOR% ON OR N'AR (ACHIN'R) IN (OTION"
Knder this "roision the e/amination and lubri!ation et! o' ma!hinery ehile in motion,
is !arried out only by a signi'i!ally trained adult wor(er wearing tight 'itting !lothing
su""lied by the o!!u"ier The name o' su!h "erson is re!orded in the register "res!ribed
'or the "ur"ose %o women or young "erson is allowed to !lear, lubri!ate or adjust any
"art o' the ma!hinery while in motion
'(PLO)('NT O& )OUNG P'RSON ON DANG'ROUS (ACHIN'S"
o %o "erson is allowed to wor( at any dangerous ma!hine unless:
o Ae has been 'ully instru!ted as to the dangerous arising in !onne!tion with the ma!hine
and the "re!aution to be obsered
o Ae has reised su''i!ient training in a wor( at the ma!hine or is under adeBuate
su"erision by a "erson who has a thorough (nowledge and e/"erien!e o' ma!hine
STRI%ING G'AR AND D'*IC'S &OR CUTTING O&& POW'R "
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In sugar mill suitable dei!es 'or !utting "ower in emergen!ies 'rom running ma!hinery
are "roided and maintained in eery wor( room
LI&TING CHAINS (ACHIN'S ROP'S AND LI&TING TAC%L'S"
In wahid sandhar sugars ltd the 'ollowing "roisions are 'ollowing with res"e!t li'ting
ma!hines, !hains and ro"es 'or the "ur"ose o' raising or lowering o' good "ersons or
materials These shall be:
-' good !onstru!tion and sound material
Pro"erly maintained
Thoroughly e/amined by a !om"etent "erson at least ones in eery year
R'*OL*ING (ACHIN'R) "
In eery room in a mill in whi!h the "ro!ess o' grinding is !arried on, these shall be
"ermanently a''i/ed to or "la!ed or near ea!h ma!hines in use, a noti!e indi!ating
ma/imum sa'e "eri"heral s"eed
WOR%'RS PARTICIPATION IN SUGG'STIONS SCH'('
Knder this s!heme, the em"loyees are en!ouraged to ma(e suggestions 'or im"roements
Wor(ers at all leel o' the organiDation 'rom to" to the bottom are to made their suggestions
orally to the to" management:
# In!rease "rodu!tiity
2 Wor( sim"li'i!ation
3 *aterial handling
;e!rease in wastage, s"oilage, mishandling o' tools or ma!hines
5 In!rease in Buality
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ssssaSa'ety and se!urity measures et!
The wor(ers may suggest some new methods o' "rodu!tion or new s!heme 'or all
these The suggestions are "ut be'ore a !ommittee o' the management 'or se!urity est
method and s!hemes are (e"t and other reje!t
SIGNI&ICANC' O& '(PLO)''SJWOR%'RS PARTICIPATION IN
(ANAG'('NT KWP( IN WAHID SANDHAR SUGARS LI(IT'D
To im"roe the e''i!ien!y o' enter"rise
To establish harmonious industrial relation
To attain industrial "ea!e and harmony
To gie the wor(ers and a!!e"table status
To deelo" sel' management in the industry
To in!rease the "rodu!tiity leel with mutual understanding
?asy to im"lement the !hange may by "ossible by WP*
In'ormation sharing and de!ision ma(ing
Im"roing the sel' !ontrol degree
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&ACTOR CONSID'RING B) WAHID SANDHAR SUGARS LI(IT'D IN
'(PLO)''SJWOR%'RS PARTICIPATION IN (ANAG'('NT KWP(
The ty"e o' de!ision
Subje!t matter o' "arti!i"ation
Leel o' "arti!i"ation
Subsidiary leel
Time 'a!tor
?/tend o' "arti!i"ation
Signi'i!an!e o' de!ision
Industrial "ra!ti!es
Past e/"erien!e data
;egree o' "ossibility
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%o o' wor(ers
*ethods o' "arti!i"ation
*anagerial iews regarding wor(ers
WOR%'R?S PARTICIPATION IN TH' (ANAG'('NT
It is also de'ined as a system o' !ommuni!ation and !onsultation either 'ormal or in'ormal by
whi!h em"loyees o' an organiDation are (e"t in'ormed about the a''airs o' the underta(ing and
through whi!h e/"ress their o"inion and !ontribute to management de!isions
The broad goal o' "arti!i"ation is to !hange basi!ally the organiDational as"e!t o' "rodu!tion
and trans'er the management 'un!tion entirely to the wor(ers so that management be!omes 8uto
management
Wor(er "arti!i"ation !an ta(e many 'orms There might be a !onsultatie !oun!il in the !om"any
where trade unions and management meet regularly to dis!uss "oints o' mutual interest Wor(ers
!an be organiDed in 7uality circl!and meet regularly in small grou"s to dis!uss ways in whi!h
their wor( !ould be better organiDed
Three grou"s o' managerial de!isions a''e!t the wor(ers o' any industrial establishment and
hen!e the
'cono#ic d!ciion methods o' manu'a!turing, automation, shutdown, lay4o''s, and mergers
P!ronn!l d!ciion re!ruitment and sele!tion, "romotions, demotions, trans'ers, griean!e
Settlement, wor( distribution
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Social d!ciion hours o' wor(, wel'are measures, Buestions a''e!ting wor( rules and !ondu!t
o' indiidual wor(erCs sa'ety, health, and sanitation and noise !ontrol Parti!i"ation basi!ally
means sharing the de!ision4ma(ing "ower with the lower ran(s o' the -rganiDation in an
a""ro"riate manner
Wor(ers "arti!i"ation may be iewed as:
8n instrument 'or in!reasing the e''i!ien!y o' enter"rises and establishing harmonious
relationsN
8 dei!e 'or deelo"ing so!ial edu!ation 'or "romoting solidarity among wor(ers and 'or
Ta""ing human talentsN
8 means 'or a!hieing industrial "ea!e and harmony whi!h leads to higher "rodu!tiity
and in!reased "rodu!tionN
8 humanitarian a!t, eleating the status o' a wor(er in the so!ietyN
8n ideologi!al way o' deelo"ing sel'4management and "romoting industrial demo!ra!y
I#-ortanc!"
KniBue motiational "ower and a great "sy!hologi!al alue
Pea!e and harmony between wor(ers and management
Wor(ers get to see how their a!tions would !ontribute to the oerall growth o' the
!om"any
They tend to iew the de!isions as their ownC and are more enthusiasti! in their
im"lementation
Parti!i"ation ma(es them more res"onsible
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They be!ome more willing to ta(e initiatie and !ome out with !ost4saing suggestions
and growth4oriented ideas
It is now ne!essary that we reiew the ste"s that hae been ta(en in India to s"e!i'y the areas in
whi!h, wor(ers !an "arti!i"ate in management, and the ma!hinery that !an be "roided 'or
"arti!i"ation
The "arti!i"ation has to be at di''erent leels o' management:
GiH at the sho" leel,
GiiH at the de"artment leel, and
GiiiH at the to" leel
The de!ision4ma(ing at these di''erent leels would assume di''erent "atterns in regard to "oli!y
'ormulation and e/e!ution
'l!#!nt o+ Partici-ation
The term ="arti!i"ation> has di''erent meanings 'or di''erent "ur"oses in di''erent situations
*!®or is o' the iew that "arti!i"ation is one o' the most misunderstood idea that has
emerged 'rom the 'ield o' human relations 6eith ;ais has de'ined the term ="arti!i"ation> as
the mental and emotional inolement o' a "erson in a grou" situation whi!h en!ourages him to
!ontribute to grou" goals and share res"onsibilities in them This de'inition enisages three
im"ortant elements in "arti!i"ation 1irstly, it means mental and emotional inolement rather
than mere "hysi!al a!tiityN se!ondly, "arti!i"ation must motiate a "erson to !ontribute to a
s"e!i'i! situation to inest his own resour!es, su!h as initiatie, (nowledge, !reatiity and
ingenuity in the obje!ties o' the organiDationN and thirdly, it en!ourages "eo"le to shareres"onsibility 'or a de!ision or a!tiity Sharing o' res"onsibility !ommits "eo"le to ensure the
su!!ess o' the de!ision or a!tiity
'l!#!nt o+ Partici-ation
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There are three im"ortant elements in "arti!i"ation:4
1irstly, it means mental and emotional inolement rather than mere "hysi!al a!tiityN
Se!ondly, "arti!i"ation must motiate a "erson to !ontribute to a s"e!i'i! situation to
inest his own resour!es, su!h as initiatie, (nowledge, !reatiity and ingenuity in the
obje!ties o' the organisationN
Thirdly, it en!ourages "eo"le to share res"onsibility 'or a de!ision or a!tiity Sharing o'
res"onsibility !ommits "eo"le to ensure the su!!ess o' the de!ision or a!tiity
Sco-! and 1ay o+ -artici-ation "$
-ne iew is that wor(ers or the trade unions should, as eBual "artners, sit with the management
and *a(e joint managerial de!isions The other iew is that wor(ers should only be gien an
o""ortunity, through their re"resen
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