preparing workforce capability claire devlin

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Preparing Future Workforce Capability... now

Developing Integrated Strategies that expect disruption

February 2017

Claire Devlin

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What will we uncover?

Page 2

World Class Leadership

Macro Trends impacting learning and leadership

Labour Strategy

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Strategic Capabilities

What will we uncover?

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Macro Trends that impact our business… and our people

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OUR FUTURE

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VUCA world

Volatile Uncertain Complicated Ambiguous

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Labour Strategy

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Labour Strategy

Hire world class talent

Become an appealing destination for talent

Build closer links with education providers to influence talent pipelines

Buy

Foster deep links with start-ups and small players driving innovation

Develop mutually beneficial partnership models

Experts to become teachers who lift the capability of the broader team

Make space for the volume of learning required

Focus our graduate program

Build

Borrow

Leaders must learn to drive results through agile, fail-fast / learn-fast methods.

Disrupt our organisational silos Enable

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Labour strategy elements to consider

Page 8

Labour Demand and Availability Skills Shift

Current Workforce

Environment and Enablers

• Internal and

External Demand

• Magnitude

• Nature

• Talent pipeline

• Demographic

• Gender diversity

• Leadership alignment

• Current interventions

• Climate

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Strategic Capabilities

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Strategic Capability Cluster X

Sample Cluster X definition

Capability #1 Sample Capability #1 Definition

Capability #2 Sample Capability #2 Definition

Capability #3

etc. Sample Capability #3 Definition etc.

Capability models have clear and simple structure

Page ‹#› | Strategic Capability Initiative Page 10 Page 10

No more than 3-8 capabilities per cluster)

with 4 levels of proficiency across each

5-7 descriptors will be reviewed

collectively for consistency in language

and levelling

Capabilities should demonstrate an

awareness of today’s circumstances but

be future focused

Capability #1

Sample Capability #1 Definition

Foundational Intermediate Advanced Mastery

• Descriptor 1

• Descriptor 2

• Descriptor 3

• Descriptor 4

• Descriptor 1

• Descriptor 2

• Descriptor 3

• Descriptor 4

• Descriptor 1

• Descriptor 2

• Descriptor 3

• Descriptor 4

• Descriptor 1

• Descriptor 2

• Descriptor 3

• Descriptor 4

Future Focused Capability Shifts

• Big future theme predicted for capability 1

• Big future theme predicted for capability 2

• Big future theme predicted for capability 3

• ‘Red Flag’ Descriptors

• ‘Red Flag’ Descriptor 1

• ‘Red Flag’ Descriptor 2

• ‘Red Flag’ Descriptor 3

Capability Cluster Capability

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Technical capabilities will be developed

directly against identified roles in each

competitive advantage focus area

Capability

model

structure

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Talent Identification and Development

Performance

Career Management

Learning and Development

Career Architecture

Strategic Capabilities

Labour Strategy

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Leadership Capability

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The art of getting people to do what needs to be done – because

they want to do it

- Dwight Eisenhower

What is Leadership…

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Hold Leaders to Account on leading world

class performance

Set the Standards of world class leadership

and performance

Develop Leaders at all levels to world

class standards

Leadership Scorecard

Leadership Curriculum and Community

Leadership at Telstra is about creating the conditions for accountability, excellence and world class performance

FY16 – FY20 Priority Focus for Leaders

Strategic Alignment

Agility Collaboration and Innovation

Building High Performing Teams

Telstra Leadership Capabilities

Aligned and integrated

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Telstra Leadership Capability Framework

Page 15

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Telstra's capability Framework

Page 16

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Aligned to Strategy and Integrated

Page 17

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February 2017

Claire Devlin

Preparing Future Workforce Capability...

Labour Strategy

Strategic Capabilities

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Underpin by …. World Class Leadership

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Impact and implications

Learning

Leadership

and Talent

Career

Management

Recruitment Success

Profile and assessment

approach

Performance

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Questions