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Radu Boncea – ICI Bucharest

Monica Anghel – ICI Bucharest

SPOCS – Simple Procedures for Cross-Border Services

Bucharest 10 February 2012

The services sector represents around 70% of EU GDP and total employment.

95% of new jobs created in last years are in the service sector

… Imagine a city in Europe. And imagine opening a business in that city.

5

Digital natives /

governors convergence

Doing business in Europe…

But now we have Points of Single Contact...

EC eGovernment Benchmark 2010

Services Ranking Countries Ranking

according SD

CA

MS B

MS C

MS D

PSC

PSC

PSC

ServiceProvider

MS B

MS C

MS D

MS A

CA

Where to go?

without SD

Intero

pera

ble

Se

rvices

Services Directive

SPOCS will help create the next PSC generation!!!

What provides SPOCS?

Integration? Interoperability!

No...

eDelivery

eSafe

Company Dossier

Citizen IDCi

tizen

ID

Com

pany

ID

e

eSignature

Privacy

Current areas of interoperability activity in the EU

TransportInfrastructure

Company Dossier

Citizen ID

Citi

zen

ID

Com

pany

ID

Privacy

TransportInfrastructure

eDoc

ContainerseID le

gal

entitiesVisible Digita

l

SignaturesSyndica

tion,

eDirecto

ries

MS A

MS B

ServiceProvider

Source ofAuthentic Documents

e-Delivery

PSC

CA

CA

CA

Content

Syndication

Cross-BordereDelivery

Cross-Border

eApplications

Legal

Entities

Authentic

Receipt

Provision of

eDocuments

eDocuments

eSignatures

eSafe

1

2

3

0

eMandates

SPOCS

SPOCS: Syndication

Mapping of equivalent documents and services between Member States

Meta Information Databases (MIDBs)

Which documents should I provide?What services should I call?

SPOCS: eServices

Search, access and provision of information regarding the Services Directive and eServices across Member States.

MIDBs + eServices Interoperability Layer (WP4IL)

How to improve the usability of my PSC by including cross-border electronicservices?

SPOCS: eDocuments

Digital container in a standardized unique format, which contains documents, signatures and Meta-information

Omnifarious Container for e-Documents (OCD)

eIDs + eSignatures (based on STORK and PEPPOL)

How to represent, sign and exchange electronic

documents?

SPOCS: eDelivery

How to exchange e-documents in

an asynchronous manner?

SPOCS: eSafe

Store and retrieve e-documents safely

PULL & PUSH interaction with PSC

How can I safely store and

retrieve e-documents?

Working packages

WP 1

Content syndication, multilingual issues and glosary

Objective: enable content syndication, related to glossaries and the multilingual reality.

27 different MSs, 23 different languages, 3 different alphabets – content syndication + multilingual issues must be qualified.

Cross-border content syndication’s effective implementation needs common ground based on national best practices and open specifications.

Syndication is used to supply SPOCS enabled PSC’s the metadata on the available licenses, procedures and other relevant information available from competent authorities.

WP 2

eDocuments

Objective: enable understanding and recognition of eDocuments and their authentication and validation processes.

Official cross-border documentation needs to be automatically processed regardless of its origin or language.

Documentation needs to be understood by points of single contact and competent authorities and service providers.

Documentation’s authenticity needs to be validated respectively.

WP 3

Interoperable delivery, eSafe… Objective: enable understanding and recognition of eDelivery

systems in different member states. SPOCS will provide solutions such that competent authorities (CA)

and PSCs (Point of Single Contact) of one MS can effectively communicate the outcome of an administrational procedure (usually eDocuments) to a service provider or agency in another Member State.

eSave allows storage + encryption of eDocuments. Safe’s important role: the interoperability & transferability of its

content. Foreground developed in PEPPOL (technical infrastructure &

eSignature) and STORK (eID).

WP 4

Interoperable eService Directories

Overall Objective: enable definition and description of services to a better understanding and recognition

For the implementation of the EU Service Directive it is necessary to find appropriate points of single contact responsible public agencies for the processing of applications

SPOCS will focus on structuring and seamlessly connecting resources and systems (i.e. directory services / relational databases) containing information about authorities and services.

WP 5

Experimenting with Professions

Overall objective: to experiment with the provision of services related to two professions. Real cases of two professions use and customization of:

the syndicated content the eDocuments the service provision environment workflows, the information systems, the legal framework, the model

processes and the content of the e-Safe.

SPOCS in Romania

The team in Romania is is actively involved in all working packages, but especially in working packages WP1 (Content syndication, multilingual issues and glossary ) and WP4(Interoperable eService Directories).

Romanian PSC

28 November 2011 the Romanian operational PSC (http://www.edirect.e-guvernare.ro) was launched.

It will ensure an open e-Government for citizens, stakeholders, SME’s and public administration

Romanian PSC

Piloting

On the 1st of July 2011, SPOCS went live with 5 pilots: Germany, Austria, Italy, Poland Greece

and 3 professions: (“Travel Agent”, “Real Estate Agent” “Master Builder”).

Piloting

PSC release created favorable conditions for piloting in Romania.

The team in Romania must define the procedures concerning the development of a pilot on the “Travel Agent” profession ensuring: Analisys Development Testing Maintenance

The pilots

Profession Austria Germany Greece Italy Poland Portugal Slovenia Lithuania

Travel Agent / tourist entertainment

X X X X* X*

Real Estate Agent

X X X* X

Master Builder

X X*

Architect X* X* * Second pilot wave go-live progressively from sept-dec 2011

SPOCS – General Overview

Simple Procedures Online for Cross-Border Services

- Type B pilot-project conducted by CIP Framework

Programme ICT PSP launched and co-financed by the

European Commission since May 1, 2009

Duration - 3 years(2009-2012)

Coordinator – CapGeminini BV, Olanda

The project is built on solutions already developed by the

EU Member States as a result of the Services Directive

(SD) 2006/123/EC.

Simple Procedures Online for Cross-border Services

SPOCS consortium consists of 33 partners from 16 Member States (MS) of

the EU:

SM: national and local public administration:

• Austria, France, Germany, Greece, Italy, Lithuania, Luxembourg,

Malta, United Kingdom, Norway, Netherlands, Poland, Portugal,

Romania, Slovenia, Sweden

Universities

IT service providers

Private entities

Romania's participation in SPOCS consortium

o Romania is represented in SPOCS by :

National Institute for Research - Development in

Informatics(ICI Bucharest)

Center for Advanced Electronic Services (E-CAESAR) with

support from the national Ministry of

Communications and Information Society

(MCSI).

Why is SPOCS important?

o Modernization and simplification of administrative procedures

o Reducing bureaucracy

o Increase transparency in public sector

o Improving on-line services

o Business opportunities in public sector

o Generates benefits for global economic growthand creating new jobs

o Product innovation based on open specifications

o Stimulates demand for IT products and services

SPOCS deliverables can be found at www.eu-spocs.eu

1) Business & Consumer End User Group2) SPOCS vision to cover real need of business Stakeholders3) Present SPOCS concepts4) Collaborate with SPOCS through the End user and industry froup 5) Member states with differences in terms of:• Organizational aspects (role of PCS /CAs)• Centralized or local execution of the services• Legal requirements

but with similar:• Core process flow• Security needs• Core functionalities

Lets discuss how can SPOCS help to find solutions

Information:

www.eu-spocs.eu

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