printing the future of customer experience

PRINTING THE FUTURE OF

CUSTOMER EXPERIENCE WITH SCIENCE AND INNOVATION

ANJA HOFFMANN · WWW.SENTIOLAB.COM · @AnjaHoffmann

3DPRINTING and THE INTERNET

OF THINGS may impact the customer experience of the future.

WHAT IS 3D PRINTING?

3D PRINTING: THE PROCESS

Source: Shapeways.com

3D PRINTING IN ’THE CONNECTED ECONOMY’

3D PRINTING: INDUSTRY GROWTH

Source: on3dprinting.com

APPROXIMATELY 135 MILLION U.S. ADULTS ARE MAKERS. THAT’S 57% OF THE AMERICAN POPULATION AGE 18 AND UP.

SOURCE: USA Today

S T A T S

&

T R E N D S

EUROPE IS EXPECTED TO BE THE SECOND-FASTEST GROWING MARKET, FROM 2013 TO 2018, ESPECIALLY IN MANUFACTURING AND CONSUMER PRODUCTS.

SOURCE: MarketandMarkets

EUROPE IS POISED TO PASS THE USA, IN TERMS OF REVENUE IN 3D PRINTING, BY 2020.

SOURCE: MarketsandMarkets

“Recently CNN did a study that compared buying 20 items that included

orthotic insoles, an iPhone case, garlic press, safety razor, perogi mold, and spoon holder. They found that printing all 20 objects took about 25 hours and

cost a grand total of $18 in plastic and electricity. The savings came out to between $294 and $1,926, depending on the quality of the comparable retail products. And that is in 2013. Imagine in 2020 when if we are to take

Moore’s Law into effect, it will take one hour and cost $5.”

Not only is it more convenient, it’s cheaper!

3D PRINTING

THE MAKER MOVEMENT IS REINVENTING BUSINESS AND GIVING A BOOST TO INVENTORS

“THE EASIEST WAY TO GET STARTED WITH ELECTRONICS”

DIY: BECOME A MAKER … IT’S EASY!

’THE MAKER MOVEMENT’ FOR KIDS

A tiny and cheap computer for kids

Revolutionizing the teaching of basic computer science in schools.

THE RASBERRY PI

Unlocking New Business Opportunities

3D PRINTING AND THE MAKER MOVEMENT

“WHO WILL ENSURE THE QUALITY OF THE ORGANS?”

“GARTNER FORECASTS IP LOSES OF AT LEAST $100 BILLION A YEAR BY 2018”

INDUSTRIES THAT 3D PRINTING WILL CHANGE 10

1. 3D PRINTING ROBOT DRAWS METAL

2. FOOD REVOLUTION

3. PLAY THAT FUNKY MUSIC TECH!

“By combining sexy lingerie with

one of the sexist emerging technologies, what more could

a guy want.” - Nick Graham, Founder Joe Boxer

Victoria’s Secret used 3D printed wings in its fashion show.

4. FASHION

5. TOYS

6. THE OPEN PROSTHETICS MOVEMENT

7. ORGANS

8. ARCHITECTURE

9. DRONES

10. ELECTRONICS

TAKE A GOOD LOOK AT YOURSELF AND YOUR INDUSTRY: WHAT IMPACT WILL 3D PRINTING HAVE ON YOUR INDUSTRY?

“Innovative companies will create

a better customer experience

through the customization of

products to the individual.”

THANKS! LET’S WORK TOGETHER TO

TRANSFORM THE FUTURE

ANJA HOFFMANN · WWW.SENTIOLAB.COM · @AnjaHoffmann