prof. denise kirkpatrick - university of western sydney - efficiency and the student experience
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Efficiency & the Student Experience
Professor Denise Kirkpatrick, University of Western Sydney
Professor Denise Kirkpatrick,
University of Western Sydney
45,000+ students
Quality & Efficiency
• Improving and enhancing quality doesn’t have to mean costing more or decreasing efficiency
What students say
• More like my life
• Know me and act as if you do
• Understand my behaviours & my learning
• Respond to what you know about me
• Personalise my environment & resources
• Use technologies simply & well
Where can we apply this?
• Better understanding of our students & how they learn
• Administrative systems
Students at risk actions
• Pro-active contact
• Active referrals
• Better coordination of support services
• Clarity about which services are of most value, highest use
• Sharing of information across services and faculties
Retention Analytics (domestic undergraduate)
Statistical Models
Risk Categories
Intervention
Statistical modelling
• Data Sources
– Student demographic profile
– Academic performance
– Limited behavioural data
• Factors
– ATAR (high/low)
– GWS/not GWS
– Gender
– GPA (high/low)
• Three models
– Commencing students (before results)
– Commencing students (after results)
– Continuing students
Actions
• CUBE
–Messaging to match risk profile
• School of Business
–Pilot for targeted intervention strategies
• HipSTARS
–Course-based profiling
• School profiling
Future Directions
• Embedded and structured usage in Schools
• Learning analytics
• Unit Sequencing
• Recommendations Engine
Cube: a ‘clever student-centric application which provides clarity for prospective & current students by giving them the freedom to imagine their future & deliver tailored content’
Cube content
• Notifications – important UWS messages • Tasks – user generated • News – derived from the UWS website • Targeted content – customised content for ‘at
risk’ students • Workbooks – ability to create digital notes
(including links and images) • Links – access to University systems
Curriculum mapping tool
• Represents critical components of curriculum
• Contributes to improved curriculum design
• Populates review documentation
• Assurance of learning
• Whole of program view
• Shared & collaborative
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