promoting employee health and well-being and organizational performance
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Promoting Employee Health and Well-Beingand Organizational Performance
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Overview
Why Focus on Employee Health and Well-Being?
The Psychologically Healthy Workplace
How Employees Benefit
How Organizations Benefit
Multi-Level Approach
Process Orientation
Key Success Factors
The Psychologically Healthy Workplace Program
Case Examples
Additional Resources
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Why Focus On Employee Healthand Well-Being?
APA Poll Results (2007)
74% of employees indicate work is a significant source of stress.
20% of employees report calling in sick as a result of work stress.
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Cost of Job Stress
Job stress is estimated to cost U.S. industry $300 billion annually.
Why Focus On Employee Healthand Well-Being?
- American Institute of Stress
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[Showing Only "Yes" Responses]
18%
41%
22%
0%
10%
20%
30%
40%
50%
Left / Quit a Job Considered Looking for aNew Job
Not Sought or Declined aPromotion
All Employed Respondents (n=1144)
Stress Affects Career Decisions
Q930. In the last five years, have you ever left a job because it was too stressful?Q935. Have you ever considered looking for a new job because your job is too stressful?Q940. Have you ever not sought or declined a new job or promotion because you thought the job would be too stressful?
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Stress Threatens Workforce Productivity
Q945. Looking at the past month, what percentage of your work productivity while you were still at work was lost due to stress?
32%
16%
6%
0%
10%
20%
30%
40%
1%-10% 11%-25% >26%
55% of employees report lost productivity
55% of employees report lost productivity
Em
plo
yees
Lost Productivity
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Successful organizations…understand the link between employee health and well-being and organizational performance.
provide employees with resources to help them make behavior changes that promote good health.
achieve results such as lower health care costs, higher productivity and a healthier bottom line.
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The Psychologically Healthy Workplace
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The Psychologically Healthy Workplace
Psychologically Healthy Workplace Practices
Employee Involvement
Health and Safety
Employee Growth and Development
Work-Life Balance
Employee Recognition
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The Psychologically Healthy Workplace
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How Employees Benefit
Physical Health
Mental Health
Job Satisfaction
Employee Morale
Motivation
Commitment
Climate
Stress Management
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AbsenteeismPresenteeismTurnoverAccident/Injury RatesHealthcare Costs
How Organizations Benefit
PerformanceProductivityHiring SelectivityProduct/Service QualityCustomer Service & Satisfaction
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Multi-Level Approach
Primary InterventionsAddress physical or social environment
Secondary InterventionsHelp individuals make healthy lifestyle and behavior choices
Tertiary InterventionsAssist individuals who are experiencing ongoing problems
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Process Orientation
Comprehensive Assessment
Custom Tailoring
Strategic Implementation
Ongoing Evaluation
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Key Success Factors
Systems Approach
Custom Tailored
Tied to Mission, Values and Goals
Senior Manager Commitment
Employee Involvement
Effective Communication Mechanisms
Continuous Improvement
The Psychologically HealthyWorkplace Program
AwardsLocal Level (states, provinces and territories)• PHWA
American Psychological Association• PHWA
• Best Practices Honors
Information and ResourcesWeb Site
Good Company (e-newsletter,
podcast and blog) Social Media
52 Associations in the U.S. and Canada… and Counting
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Evaluation and Selection Process
Local PHWA ProgramsMain ApplicationOrganizational Practices QuestionnaireEmployee QuestionnaireSite visitSelection of winners and presentation of awards
APA’s PHWA and Best Practices HonorsNomination from pool of local winnersData analysis and judging processLegal and PR reviewsSelection of winners and presentation of awards
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Healthwise Walking the Talk
Employee Well-Being Personal health
High overall satisfaction
High marks for communication, work-life balance and a culture of
respect
Organizational FunctioningLow turnover = 8%
Hiring selectivity = 125-150 applicants for every job opening
Satisfied long-term clients
Healthy financial performance
www.phwa.org
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For More Information…
Talk to the representative from your state, provincial, or territorial psychological association or visit
www.phwa.org
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