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Raising the Bar via IS-BAO

PRESENTED BY:

International Business Aviation Council

Maintenance Management Conference | Fort Worth, TX | April 30 – May 3, 2013

April 30, 2013 | 10:40 – 11:00

Overview

• Value of IS-BAO

• What IS-BAO Auditors are Finding

• Advancing Your SMS Stage 2 and 3

IS-BAO Audit Reviews

2

Value of IS-BAO

• Fully Integrated SMS

• From the Industry for the Industry

• Performance-Based

3

Quality Approach to Managing the Organization

IS-BAO Chapter 2

What IS-BAO Auditors Are Finding

• Description of the Maintenance Control System

• Indicating the “Approved Maintenance Program”

• Procedure for Recurring Defects

• Safety Assurance Process

• Tool Control Program

• Fatigue Management System

Common Non-Conformities

IS-BAO Audit Reviews

4

Maintenance Control System

• Written Description of Maintenance Control System Required

– IS-BAO Sections 9.1.4 (a) thru (m)

– 13 Items

– Documentation of Policies, Processes, and Procedures

Description Required in OM or MM

IS-BAO 9.1.4

5

Approved Maintenance Program

• Maintenance Program Shall be Documented

– For Example CFR 91.409(f)(3) – Manufacturer’s Program

IAW National Requirements

IS-BAO 9.1.4.(c)

6

Recurring Defects

• Reoccurs 3 times in 15 flight segments.

• Maintenance Manager removes the aircraft from service

• Conducts an investigation into the root cause of the defect

• Aircraft remains off-line until Maintenance Manager is satisfied

that the source of the defect has been permanently fixed.

International Guidance

IS-BAO 9.1.6 (c)

7

Safety Assurance

• Evaluation of Effectiveness of Safety-Risk Controls

• Performance Monitoring

– Established Indicators and Targets

• Internal Audit Program

– According to IS-BAO, and

– Company Policies, Processes, & Procedures (Safety Related)

• Management of Change

• Continuous Improvement

An Effective Program

IS-BAO 3.2.3 – Safety Assurance

8

Tool Control Program

• Must Ensure the Following are Accounted for Following Task

– Tools,

– Supplies,

– Test Equipment

Appropriate to Size and Complexity of Operation

IS-BAO 9.1.4(L)

9

Fatigue Management System

• Appropriate to Size and Complexity of the Operation

• Ensure Personnel Do Not Carry Out Their Duties While Fatigued

• Fatigue Management System Shall Include:

– Fatigue Management Guiding Principles,

– Training and Education Regarding Fatigue Countermeasures,

– Duty Time Limitations,

– An Evaluation Process to Assesses Effectiveness

IS-BAO 6.13 via 9.1.4(m)

IS-BAO 9.1.4(M), IS-BAO 6.13, IS-BAO GM 6.13

10

Fatigue Management System

• Assess the Risks

• Apply Mitigation

• Identify Management Person Authorized to Approve

• Record the Deviation, Risk Assessment and Mitigation

• Must Have Agreement of All Involved

If Deviations Are Permitted

IS-BAO 9.1.4(M), IS-BAO 6.13, IS-BAO GM 6.13

11

Registration Stages Related to SMS Maturity

• Stage 1 SMS: ALL Initial Registrants

– SMS Documented, Approved, Resourced, Being Implemented

• Stage 2 SMS: Baseline Performance

– SMS Functioning & Results Measured

– Safety Management Activities Appropriately Targeted

– Safety-Risks Effectively Managed

• Stage 3 SMS: Exceptional Performance

– SMS Sustained & Supported by Ongoing Improvement Process

– SMS Activities Fully Integrated into Operator’s Business

– A Positive Safety Culture is Being Sustained

www.myisbao.org

IS-BAO Common Non-Conformities

• Value of IS-BAO

• What Auditors are Finding

• Advancing your SMS to Stage 2 and 3

Summary

IS-BAO Chapter 9

14