rajiv p. dant · 5 dant, rajiv p., and gregory t. gundlach (1999), "the challenge of autonomy and...
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Rajiv P. Dant
Price College of Business
Division of Marketing and Supply Chain Management
The University of Oklahoma
307 West Brooks
Norman, OK 73019-4001
Voice: 405.325.4675
Email: rdant@ou.edu
September 10, 2011
RESEARCH INTERESTS
Relationship Marketing, Franchising, Distribution Channels, Supply Chains, and Hybrid Systems
TEACHING INTERESTS
Marketing Research, Marketing Theory, Supply Chain and Distribution Management
EDUCATION
Doctor of Philosophy in Marketing 1986 Virginia Polytechnic Institute & State University
Chair: Kent B. Monroe
Master of Management Studies 1978 University of Bombay (Bajaj Institute)
Major: Marketing
Bachelor of Arts (Honors) 1976 University of Bombay (St. Xavier's College)
Major: Economics-Statistics
ACADEMIC EXPERIENCE
August 2011 to Present Michael F. Price Chair in Business
Division Director, Marketing and Supply Chain Management
Price College of Business, University of Oklahoma
January 2008 to July 2011 Helen Robson Walton Centennial Chair in Marketing Strategy
Price College of Business, University of Oklahoma
August 2006 to December 2007 Frank Harvey Distinguished Professor of Marketing
College of Business Administration, University of South Florida
August 2005 to July 2006 Associate Professor of Marketing
College of Business Administration, University of South Florida
August 2001 to July 2005 Associate Professor of Consumer & Organizational Studies
Area Coordinator (August 2001 to July 2003)
School of Business, Clarkson University
July 1997 to July 2001 Associate Professor of Marketing
School of Management, Boston University
mailto:rdant@ou.edu
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July 1997 to June 1998 Visiting Associate Professor of Marketing
Sloan School of Management
Massachusetts Institute of Technology (MIT)
May 1991 to June 1997 Assistant Professor of Marketing
School of Management, Boston University
May 1987 to May 1991 Assistant Professor of Marketing
School of Business Administration, University of Mississippi
August 1984 to June 1987 Assistant Professor of Marketing
While Working on Dissertation College of Business Administration
University of North Carolina - ASU Campus
July 1982 to July 1984 Instructor of Marketing
College of Business Administration
Virginia Polytechnic Institute & State University
September 1981 to June 1982 Graduate Research Assistant
College of Business Administration
Virginia Polytechnic Institute & State University
COURSES TAUGHT
Doctoral Seminar on Marketing Management
Seminar on Distribution
Seminar on Multivariate Analysis
Seminar on Marketing Theory
Seminar on Philosophy of Methodology
Executive Design of Experiments
Supply Chain Management
Supply Chain Distribution Management
Marketing Management
Graduate Business-to-Business Marketing
Supply Chain Management
Supply Chain Distribution Management
Marketing Research
Marketing Management
International Marketing
Data Analysis & Quantitative Decision Making
Undergraduate Business-to-Business Marketing
Supply Chain Channels Management
Marketing Research
Distribution and Logistics
Industrial Marketing
Consumer Behavior
International Marketing
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INDUSTRY EXPERIENCE
June 1981 to August 1981 Branch Administrator
Western Zone
Smith Kline & Beecham Group (UK) - India Operations
December 1979 to May 1981 Sales Executive
Western Zone
Smith Kline & Beecham Group (UK) - India Operations
June 1978 to November 1979 Product Executive
National Product Management of Three Brands
Smith Kline & Beecham Group (UK) - India Operations
PUBLICATIONS: REFEREED JOURNAL ARTICLES
Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2012), “Emerging Consumer Perspectives on American Franchise
Offerings: Variety Seeking Behavior in China,” Journal of Small Business Management, Volume 50 (October)
(Forthcoming)
Dant, Rajiv P. and Aaron Gleiberman (2011), “Preventing and Combating the Onset of Dark Side Symptoms,” Journal of
Marketing Management (Forthcoming)
Grawe, Scott J., Patricia J. Daugherty and Rajiv P. Dant (2011), “Logistics Service Providers and Their Customers: Gaining Commitment through Organizational Implants” Journal of Business Logistics (Forthcoming).
Dant, Rajiv P., Marko Grunhagen and Josef Windsperger (2011), “Franchising Research Frontiers for the Twenty First
Century,” Journal of Retailing, Volume 87 (September) (Forthcoming)
Dant, Rajiv P., Scott K. Weaven, Brent L. Baker, and Hyo Jin (Jean) Jeon (2011), “An Introspective Examination of Single Unit
versus Multi-Unit Franchisees,” Journal of the Academy of Marketing Science (Forthcoming)
Dant, Rajiv P., Scott K. Weaven, and Brent L. Baker (2011), “Influence of Personality Traits on Perceived Relationship Quality
within a Franchisee-Franchisor Context,” European Journal of Marketing (Forthcoming).
Samaha, Stephen A., Robert W. Palmatier and Rajiv P. Dant (2011), “Poisoning Relationships: Perceived Unfairness in
Channels of Distribution,” Journal of Marketing, Volume 75 (May), 99-117.
Brown, James R., and Rajiv P. Dant (2009), “The Theoretical Domains of Retailing Research: A Retrospective,” Journal of
Retailing, Volume 85, Number 2 (June), 113-128.
Dant, Rajiv P. and James R. Brown (2009), "Commentary: Relative Presence of Business-to-Business Research in Retailing
Literature,” Journal of Business-to-Business Marketing, Volume 16 (Number 1), 31-39.
Dant, Rajiv P. and James R. Brown (2008), "Bridging the B2C and B2B Research Divide: The Domain of Retailing Literature,”
Journal of Retailing, Volume 84, Number 4 (December), 371-397.
Dant, Rajiv P. and Ivan I. Lapuka (2008), "The Journal of Business-to-Business Marketing Comes of Age: Some Post Scripts,”
Journal of Business-to-Business Marketing, Volume 15 (Number 2), 192-197.
Brown, James R., and Rajiv P. Dant (2008), “Scientific Method and Retailing Research: A Retrospective,” Journal of
Retailing, Volume 84, Number 1 (April), 1-13.
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Lado, Augustine A, Rajiv P. Dant, and Amanuel Tekleab (2008), “Trust-Opportunism Paradox, Relationalism, and
Performance in Interfirm Relationships: Evidence from the Retail Industry,” Strategic Management Journal,
Volume 29 (April), 401-423.
Dant, Rajiv P., Rozenn Perrigot and Gérard Cliquet (2008), “A Cross Cultural Comparison of the Plural Form in Franchise Networks: USA, France and Brazil,” Journal of Small Business Management, Volume 46 (April), 286-311.
Dant, Rajiv P. (2008), "A Futuristic Research Agenda for the Field of Franchising,” Journal of Small Business Management,
Volume 46 (January), 91-98
Palmatier, Robert W., Rajiv P. Dant, and Dhruv Grewal (2007), “A Comparative Longitudinal Analysis of Theoretical
Perspectives of Interorganizational Relationship Performance,” Journal of Marketing, Volume 71 (October), 172-
194.
Koza, Karen L., and Rajiv P. Dant (2007), “Effects of Relationship Climate, Control Mechanism, and Communications on
Conflict Resolution Behavior and Performance Outcomes,” Journal of Retailing, Volume 83, Number 3 (Fall), 279-
296.
Palmatier, Robert W., Rajiv P. Dant, and Dhruv Grewal (2007), “Theoretical Perspectives of Interorganizational
Relationship Performance,” Marketing Science Institute (MSI) Draft Report, Paper # 07-200, 1-37, URL:
http://www.msi.org/publications/publication.cfm?pub=1203
Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth R. Evans (2006), “Factors Influencing the Effectiveness of
Relationship Marketing: A Meta-Analysis,” Journal of Marketing, Volume 70 (October), 136-153.
Windsperger, Josef, and Rajiv P. Dant (2006), “Contractibility and the Ownership Redirection in Franchising: A Property
Rights View,” Journal of Retailing, Volume 82, Number 3 (Fall), 259–272
Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth R. Evans (2005), “Leveraging Relationship Marketing
Strategies for Better Performance: A Meta-Analysis,” Marketing Science Institute (MSI) Reports, Issue 3, Paper #
05-003, 107-140.
Hanna, Richard C., Bruce D. Weinberg, Rajiv P. Dant, and Paul D. Berger (2005), “Do Internet-Based Surveys Increase
Personal Self-Disclosure?” Journal of Database Marketing and Customer Strategy Management, Volume 12,
Number 4 (July), 342-356.
Brown, James R., Rajiv P. Dant, Charles A. Ingene, Patrick J. Kaufmann (2005), “Supply Chain Management and the
Evolution of the „Big Middle‟,” Journal of Retailing, Volume 81, Number 2 (Summer), 97-105.
Ailawadi, Kusum L., Rajiv P. Dant, and Dhruv Grewal (2004), “The Difference Between Perceptual and Objective Performance
Measures: An Empirical Analysis,” Marketing Science Institute (MSI) Reports, Issue 1, Paper # 04-103, 77-103.
Dant, Rajiv P., and Patrick J. Kaufmann (2003), “Structural and Strategic Dynamics in Franchising,” Journal of Retailing,
Volume 79, Number 2 (Summer), 63-75
Li, Zhan G., and Rajiv P. Dant (2001), “Channel Interdependence: Conceptual and Operational Considerations,” Journal of
Marketing Channels, Volume 9, Numbers 1 & 2 (Summer/Fall), 33-64.
Hibbard, Jonathan D., Frederic F. Brunel, Rajiv P. Dant and Dawn Iacobucci (2001), “Does Relationship Marketing Age Well?”
Business Strategy Review, Volume 12, Issue 4 (Winter), 29-35.
Kaufmann, Patrick J., and Rajiv P. Dant (2001), "The Pricing of Franchise Rights,” Journal of Retailing, Volume 77, Number
4 (December), 537-545.
Li, Zhan G., and Rajiv P. Dant (1999), "Effects of Manufacturers' Realized Strategies on Channel Relationships," Industrial
Marketing Management, Volume 28, Number 2 (March), 131-143.
http://www.msi.org/publications/publication.cfm?pub=1203
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Dant, Rajiv P., and Gregory T. Gundlach (1999), "The Challenge of Autonomy and Dependence in Franchised Channels of
Distribution," Journal of Business Venturing, Volume 14, Number 1 (January), 35-68.
Kaufmann, Patrick J., and Rajiv P. Dant (1999), "Franchising and the Domain of Entrepreneurship Research," Journal of
Business Venturing, Volume 14, Number 1 (January), 5-17.
Paswan, Audhesh K., Rajiv P. Dant, and James R. Lumpkin (1998), "An Empirical Investigation of the Linkages Among
Relationalism, Environmental Uncertainty, and Bureaucratization," Journal of Business Research 43, Number 3
(November), 125-140.
Dant, Rajiv P., and Audhesh K. Paswan (1998), "The Effect of Financial Resource Availability and System Size on Ownership
Redirection in Franchised Channels of Distribution,” Asia Pacific Journal of Marketing and Logistics (Special Issue
on the Internationalization of Franchising), Volume 10, Number 2 (October), 85-107.
Dant, Rajiv P., James R. Lumpkin, and Mohammed Y. A. Rawwas (1998), "Sources of Generalized Versus Issue-Specific
Dis/Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation," Journal of Business
Research, 42, Number 1 (May), 7-23.
Dant, Rajiv P., and Nada I. Nasr (1998), "Control Techniques and Upward Flow of Information in Franchising in Distant
Markets: Conceptualization and Preliminary Evidence," Journal of Business Venturing, Volume 13, Number 1
(January), 3-28.
Li, Zhan G., and Rajiv P. Dant (1997), "Dimensions of Product Quality and Country-of-Origin Effects Research," Journal of
International Consumer Marketing, Volume 10, Numbers 1&2 (October), 93-114.
Li, Zhan G., and Rajiv P. Dant (1997), "An Exploratory Study of Exclusive Dealing in Channel Relationships," Journal of the
Academy of Marketing Science, Volume 25, Number 3 (Summer), 201-213.
Dant, Rajiv P., Audhesh K. Paswan, and Patrick J. Kaufmann (1996), "What We Know About Ownership Redirection in
Franchising: A Meta Analysis," Journal of Retailing, Volume 72, Number 4, 429-444.
Dant, Rajiv P., Audhesh K. Paswan, and John Stanworth (1996), "Ownership Redirection Trends in Franchising: A Cross-
Sectoral Investigation," International Journal of Entrepreneurial Behavior & Research, Volume 2, Number 3, 47-63.
Dant, Rajiv P., and Paul D. Berger (1996), "Modeling Cooperative Advertising Decisions in Franchising," Journal of the
Operational Research Society, Volume 47, 1120-1136.
Kaufmann, Patrick J., and Rajiv P. Dant (1996), "Multi-Unit Franchising: Growth and Management Issues," Journal of
Business Venturing, Volume 11 (September), 343-358.
Dant, Rajiv P., Candida G. Brush, and Francisco P. Iniesta (1996), "Participation Patterns of Women in Franchising," Journal
of Small Business Management, Volume 34, Number 2 (April) 14-28
Dant, Rajiv P. (1995), "Motivation for Franchising: Rhetoric Versus Reality," International Small Business Journal Formerly
European Small Business Journal, Volume 14, Number 1 (Winter), 10-32.
Dant, Rajiv P., Zhan G. Li, and Lawrence H. Wortzel (1995), "Linking Relationship Quality and Service Quality in Franchise
Systems: Model and Measurement," Journal of Marketing Channels, Volume 4, Numbers 1 & 2 (Summer/Fall), 103-
124.
Gilbert, Faye W., James R. Lumpkin, and Rajiv P. Dant (1992), "Adaptation and Customer Expectations of Health Care
Options," Journal of Health Care Marketing, Volume 12, Number 3 (September), 46-55.
Kaufmann, Patrick J., and Rajiv P. Dant (1992), "The Dimensions of Commercial Exchange," Marketing Letters, Volume 3,
Number 2 (May), 171-185.
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Dant, Rajiv P., Patrick J. Kaufmann, and Audhesh K. Paswan (1992), "Ownership Redirection in Franchised Channels,"
Journal of Public Policy & Marketing, Volume 11, Number 1 (Spring), 33-44.
Dant, Rajiv P., and Patrick L. Schul (1992), "Conflict Resolution Processes in Contractual Channels of Distribution," Journal of
Marketing, Volume 56, Number 1 (January), 38-54.
Roberts, Scott D., and Rajiv P. Dant (1991), "Re-Thinking Resource Allocation in Modern Society: A Meanings-Based
Approach," Journal of Economic Psychology, Volume 12, Number 4 (December), 411-429.
Peterson, Alden, and Rajiv P. Dant (1990), "Perceived Advantages of the Franchise Option From the Franchisee Perspective:
Empirical Insights From a Service Franchise," Journal of Small Business Management, Volume 28, Number 3 (July),
46-61.
Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1990), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"
Journal of Health Care Marketing, Volume 10, Number 2 (June), 23-35.
Boxx, W. Randy, and Rajiv P. Dant (1990), "Assessing Political Risk in International Business: A Dynamic Time-Variant
Model," Southern Business and Economic Journal, Volume 13, Number 3 (April), 210-226.
PUBLICATIONS: REFEREED BOOK CHAPTERS
Baker, Brent L., and Rajiv P. Dant (2008), “Stable Plural Forms in Franchise Systems: An Examination of the Evolution of
Ownership Redirection Research,” In Strategy and Governance of Networks: Cooperatives, Franchising and
Strategic Alliances, George W.J. Hendrikse, Mika Tuunanen, Josef Windsperger, and Gerard Cliquet, Editors,
Heidelberg, Germany: Physica-Verlag, a Springer Company, 87-112.
Dant, Rajiv P., Kacker, Manish, Anne T. Coughlan, and Jamie Emerson (2007), “A Cointegration Analysis of the Correlates of
Performance in Franchised Channels,” In Economics and Management of Networks: Franchising, Strategic
Alliances, and Cooperatives, Gerard Cliquet, George W.J. Hendrikse, Mika Tuunanen, Josef Windsperger, Editors,
Heidelberg, Germany: Physica-Verlag, a Springer Company, 169-189.
Dant, Rajiv P., and Patrick J. Kaufmann (2001), "The Emerging Empirical Patterns of Franchising in India," In International
Franchising in Emerging Countries, Ilan Alon and Dianne H.B. Welsh, Editors, Chicago, Illinois: CCH Incorporated
(October), 159-172.
Paswan, Audhesh K., Rajiv P. Dant, and Joyce A. Young (2001), "Franchising in India: Prospects and Caveats,” In
International Franchising in Emerging Countries, , Ilan Alon and Dianne H.B. Welsh, Editors, Chicago, Illinois:
CCH Incorporated, (October), 131-157.
Dant, Rajiv P., and James H. Barnes, Jr. (1988), "Methodological Concerns in Cross-Cultural Research: Implications for
Economic Development," In Research in Marketing, Supplement 4 (Marketing and Development: Toward Broader
Dimensions), Jagdish N. Sheth, Series Editor, Greenwich, Connecticut: JAI Press (December), 149-171.
Dant, Rajiv P., and Kent B. Monroe (1987), "Dichotomy of Issue-Specific and Overall Perceptions: A New Paradigm for
Channel Conflict and Cooperation Research," In Philosophical and Radical Thought in Marketing, A. Fuat Firat,
Nikhilesh Dholakia, and Richard P. Bagozzi, Editors, Lexington, Massachusetts: Lexington Books (August), 323-339.
PUBLICATIONS: BOOKS
Kaufmann, Patrick J., Francine Lafontaine, and Rajiv P. Dant, Editors (2011) Proceedings of the 25th Annual Conference of
the International Society of Franchising, Fort Lauderdale, Florida: International Institute for Franchise Education,
Nova Southeastern University (June) (Forthcoming)
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Brown, James R. and Rajiv P. Dant, Editors (2008), Enhancing Knowledge Development in Marketing, Volume 19, Chicago:
American Marketing Association (August)
.
Kaufmann, Patrick J., and Rajiv P. Dant (1995), Franchising: Contemporary Issues and Research, New York: Haworth Press,
Inc. (September).
Dant, Rajiv P., Editor (1993), Excellence '93: A Bridge to Success, Lincoln, Nebraska: International Center for Franchise
Studies, The University of Nebraska (February).
Kaufmann, Patrick J. and Rajiv P. Dant, Editors (1992), Franchising: Passport for Growth & World of Opportunity, Lincoln,
Nebraska: International Center for Franchise Studies, The University of Nebraska (February).
PUBLICATIONS: TRANSLATIONS
Dant, Rajiv P., Rozenn Perrigot and Gérard Cliquet (2011), “Vencendo as fronteiras territoriais: Análise comparada do mix contratual no franchising americano, francês e brasileiro,” In Teoria e Prática do Franchising: Estratégias e
Organizações de Redes de Franquias, Vivian Lara dos Santos Silva and Paulo Furquim de Azevedo, editors (In
Portuguese) Chapter 10. Originally published as “A Cross Cultural Comparison of the Plural Form in Franchise
Networks: USA, France and Brazil,” in the Journal of Small Business Management, Volume 46 (April 2008), 286-
311. Forthcoming
Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth R. Evans (2007), “Les facteurs qui influencent l'efficacité
du marketing relationnel: une méta-analyse,” In RAM: Recherche et Applications en Marketing, (In French) Volume
22 (Issue 1), 79-103. Originally published as “Factors Influencing the Effectiveness of Relationship Marketing: A
Meta-Analysis,” in the Journal of Marketing, Volume 70 (October 2006), 136-153.
PUBLICATIONS: REPRINTS OF ARTICLES
Dant, Rajiv P., Audhesh K. Paswan, and Patrick J. Kaufmann (2002), "What We Know About Ownership Redirection in
Franchising: A Meta Analysis," in Franchising: An International Perspective, Frank Hoy and John Stanworth,
Editors, London & New York: Routledge, 234-251. Originally appeared in the Journal of Retailing, Volume 72,
Number 4 (Winter 1996), 429-444.
Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1998), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"
In Multivariate Data Analysis, Fifth Edition, Joseph F. Hair, Jr., Rolph E. Anderson, Ronald L. Tatham, and William
C. Black, Authors, Upper Saddle River, NJ: Prentice Hall, Inc., 323 (As a Synopsis). Originally appeared in the
Journal of Health Care Marketing, Volume 10, Number 2 (June 1990), 23-35.
Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1995), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"
In Multivariate Data Analysis, Fourth Edition, Joseph F. Hair, Jr., Rolph E. Anderson, Ronald L. Tatham, and William
C. Black, Authors, Englewood Cliffs, NJ: Prentice Hall, Inc., 239-255 (As an exposition of the use of Multiple
Discriminant Analysis). Originally appeared in the Journal of Health Care Marketing, Volume 10, Number 2 (June
1990), 23-35.
Dant, Rajiv P., Zhan G. Li, and Lawrence H. Wortzel (1995), "Linking Relationship Quality and Service Quality in Franchise
Systems: Model and Measurement," In Franchising: Contemporary Issues and Research, Patrick J. Kaufmann and
Rajiv P. Dant, editors, New York: Haworth Press, Inc. (September). Originally appeared in the Journal of Marketing
Channels, (Summer/Fall 1995), 103-124
Dant, Rajiv P., and Patrick J. Kaufmann (1995), "Introduction," Editorial, In Franchising: Contemporary Issues and
Research, Patrick J. Kaufmann and Rajiv P. Dant, editors, New York: Haworth Press, Inc. (September). Originally
appeared in the Journal of Marketing Channels, (Summer/Fall 1995), 1-4
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Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1992), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"
In Multivariate Data Analysis, Third Edition, Joseph F. Hair, Jr., Rolph E. Anderson, Ronald L. Tatham, and William
C. Black, Authors, New York: Macmillan Publishing Company, 138-152 (As an exposition of the use of Multiple
Discriminant Analysis). Originally appeared in the Journal of Health Care Marketing, Volume 10, Number 2 (June
1990), 23-35.
PUBLICATIONS: OTHER MISCELLANEOUS PUBLICATIONS
Dant, Rajiv P., and Aaron Gleiberman (2011), “Maximizing Profitability through Marketing Activities: A Discussion of the
Insights and Impacts of the Work of V. Kumar” In Praveen Kopalle, ed., Legends in Marketing: V. Kumar, Retailing
(Market & Firm Level). New Delhi: Sage Publications, Inc., (May).
Dant, Rajiv P. (2011), “A Man Before His Time: Shelby Hunt‟s Contributions to the Domain of Franchising Research,” In
James R. Brown, ed., Legends in Marketing: Shelby D. Hunt, Volume 4, Channels of Distribution. New Delhi: Sage
Publications, Inc., Chapter 15, 168-179.
Dant, Rajiv P. and James R. Brown (2010), "Looking Back, Looking Forward: The State of the Journal,” Editorial, Journal of
Retailing, Volume 86, Number 4 (December), 291-294.
Dant, Rajiv P. and James R. Brown (2009), "A Journal of Retailing Retrospective Based on ISI Web of Knowledge,” Special
Section Item, Journal of Retailing, Volume 85, Number 4 (December), 527-531.
Brown, James R., and Rajiv P. Dant (2009), "Reflections from the Past Quarter Century: Introduction,” Special Section Item,
Journal of Retailing, Volume 85, Number 4 (December), 502-503.
Brown, James R., and Rajiv P. Dant (2009), "The Journal of Retailing in 2009: Year in Review," Editorial, Journal of
Retailing, Volume 85, Number 4 (December), 421-424.
Brown, James R., and Rajiv P. Dant (2008), "On What Makes a Significant Contribution to the Retailing Literature," Editorial,
Journal of Retailing, Volume 84, Number 2, 131-135
Brown, James R., and Rajiv P. Dant (2006), "On Assuming the Helm of the Journal of Retailing," Inaugural Editorial, Journal
of Retailing, Volume 82, Number 4 (December), 273-275
Dant, Rajiv P. (2001), Book Review of Franchise Organizations by Jeffrey L. Bradach, Journal of Business-to-Business
Marketing, Volume 8, Number 2 (August), 77-82.
Dant, Rajiv P., and Patrick J. Kaufmann (1999), "Preface to the Special Issue on Franchising," Editorial, Journal of Business
Venturing, Volume 14, Number 4 (July), 321-322.
Dant, Rajiv P., and Patrick J. Kaufmann (1995), "Introduction," Editorial, Journal of Marketing Channels, Volume 4,
Numbers 1 & 2 (Summer/Fall), 1-4.
PUBLICATIONS: REFEREED CONFERENCE PAPERS
Jeon, Hyo Jin (Jean), Brinja Meiseberg, Rajiv P. Dant, and Marko Grunhagen (2011), “Cultural Convergence in Emerging
Markets through Franchising: The Case of McDonald‟s in China and India” In Proceedings of the 25th Annual
Conference of the International Society of Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant,
Editors, Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern University (June),
Paper # 2, 1-41.
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Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2011), “Emerging Consumer Perspectives on American Franchise
Offerings: Variety Seeking Behavior in China,” In Proceedings of the 25th Annual Conference of the International
Society of Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Editors, Fort Lauderdale, Florida:
International Institute for Franchise Education, Nova Southeastern University (June), Paper # 15, 1-41.
Jeon, Hyo Jin (Jean), Rajiv P. Dant, and Brent L. Baker (2010), “Correlates of Successful Franchise Performance” In
Proceedings of the 24th
Annual Conference of the International Society of Franchising, Lorelle Frazer, Editor,
Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern University (June), Paper #
7, 1-40 Winner of Best Student Paper Award
Dant, Rajiv P., Scott K. Weaven, Ivan I. Lapuka, Brent L. Baker and Hyo Jin (Jean) Jeon (2009), “An Introspective
Examination of Single Unit versus Multi Unit Franchisees,” In Proceedings of the 23rd
Annual Conference of the
International Society of Franchising, Marko Grünhagen, Editor, Fort Lauderdale, Florida: International Institute for
Franchise Education, Nova Southeastern University (February), Paper # 10, 1-54. Winner of Best Conference Paper
Award
Dant, Rajiv P., Scott K. Weaven, and Carmel Herington (2008), “Franchisee Personality Traits, Gender and Multi-Unit
Structure as Predictors of Franchisee-Franchisor Relationship Strength,” In Proceedings of the 22nd
Annual
Conference of the International Society of Franchising, Gerard Cliquet, Editor, Fort Lauderdale, Florida:
International Institute for Franchise Education, Nova Southeastern University (June), Paper#3, 1-47.
Baker, Brent L., and Rajiv P. Dant (2007), “Stable Plural Forms in Franchise Systems: An Examination of the Evolution of
Ownership Redirection Research,” In Proceedings of EMNet 2007: 3rd
International Conference on Economics
and Management of Networks, George W.J. Hendrikse and Josef Windsperger, Editors, Rotterdam, The Netherlands:
Erasmus University (June), Paper#1, 1-30.
Fleming, David E., Rajiv P. Dant, and Ivan Lapuka (2007), “The Impact of the Internet on Franchise Recruitment,” In
Proceedings of the 21st Annual Conference of the International Society of Franchising, John R. Nevin, Editor,
Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern University (February),
Paper#9, 1-19.
Dant, Rajiv P., Rozenn Perrigot and Gérard Cliquet (2006), “Incidence of Plural Forms in Franchise Networks: Exploratory
Comparative Empirical Insights from USA, France, and Brazil,” In Proceedings of the 20th Annual Conference of
the International Society of Franchising, Andrew Terry, Editor, Fort Lauderdale, Florida: International Institute for
Franchise Education, Nova Southeastern University (February), Paper#5, 1-25. Winner of Best Conference Paper
Award
Dant, Rajiv P., Kacker, Manish, Anne T. Coughlan, and Jamie Emerson (2005), “Assessing the Correlates of Performance in
Franchised Channels of Distribution: A Cointegration Analysis,” In Proceedings of EMNet 2005: 2nd
International
Conference on Economics and Management of Networks, Miklos Dobak, Agnes Hofmeister, Eva Kocsis, and Josef
Windsperger, Editors, Budapest, Hungary: Corvinus University of Budapest (October), Paper#25, 1-30.
Dant, Rajiv P., Kacker, Manish, Anne T. Coughlan, and Jamie Emerson (2005), “A Longitudinal Peek at Assessing the
Correlates of Performance in Franchised Channels of Distribution,” In Proceedings of the 19th
Annual Conference of
the International Society of Franchising, John Stanworth, Editor, Fort Lauderdale, Florida: International Institute for
Franchise Education, Nova Southeastern University (May), Paper#12, 1-22.
Windsperger, Josef, and Rajiv P. Dant (2005), “Contractibility and the Ownership Redirection in Franchising: A Property
Rights View,” In Proceedings of the 19th
Annual Conference of the International Society of Franchising, John
Stanworth, Editor, Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern
University (May), Paper#16, 1-36.
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Dant, Rajiv P., and Patrick J. Kaufmann (2001), "The Emerging Patterns of Franchising in India," In International Diversity
in Franchising: Towards a Global Understanding, Lorelle Frazer, Editor, Minneapolis, Minnesota: Institute for
Franchise Management, University of St. Thomas (February), Paper #16, 1-16. Subsequently published in substantively
similar form in International Franchising in Emerging Countries, Ilan Alon and Dianne H.B. Welsh, Editors,
Chicago, Illinois: CCH Incorporated (October), 159-172.
Dant, Rajiv P., Patrick J. Kaufmann, and Candida G. Brush (2000), "Patterns of Women as Entrepreneurs and Franchisees," In
Franchising: Quo Vadimus, Audhesh K. Paswan, Editor, Minneapolis, Minnesota: Institute for Franchise
Management, University of St. Thomas (February), Paper #4, 1-34.
Kaufmann, Patrick J., and Rajiv P. Dant (1999), "Using Outlet Sales to Re-Examine Selected Linkages in Franchising
Research," In Franchising Beyond the Millennium: Learning Lessons From the Past, John Stanworth and David
Purdy, Editors, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (March), Paper
#6, 1-17.
Dant, Rajiv P., Patrick J. Kaufmann, and Robert A. Robicheaux (1998), "Changes in the Mix of Company-Owned and
Franchised Outlets: Ownership Redirection Revisited," In Franchising Research: Legal, Economic and Managerial
Developments, Francine Lafontaine, Editor, Minneapolis, Minnesota: Institute for Franchise Management, University
of St. Thomas (March), Paper #1, 1-22.
Dant, Rajiv P., and Nada I. Nasr (1997),"Franchise Systems in Distant Markets: Control Techniques and Upward Flow of
Information," In Winning Strategies for Franchising: Current Research and Future Directions, Mark T. Spriggs,
Editor, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (March), Paper #19, 1-
20.
Dant, Rajiv P., and Paul D. Berger (1996), "A Quantitative Analysis of Vertical Cooperative Advertising Issues in Franchise
Channels of Distribution," In Partners for Progress: A World of Opportunity, Ann Dugan, Editor, Minneapolis,
Minnesota: Institute for Franchise Management, University of St. Thomas (February), Paper #1, 1-36. Subsequently
published in substantively similar form in the Journal of the Operations Research Society, Volume 47 (1996), 1120-
1136.
Dant, Rajiv P., and Audhesh K. Paswan (1996), "A Path Analytic Investigation of the Ownership Redirection Hypothesis," In
Partners for Progress: A World of Opportunity, Ann Dugan, Editor, Minneapolis, Minnesota: Institute for Franchise
Management, University of St. Thomas (February), Paper #21, 1-24.
Roberts, Scott D., and Rajiv P. Dant (1995), "An Empirical Test of the Contemporary Peasant Funds Framework," In
Enhancing Knowledge Development in Marketing, Volume 6, Barbara B. Stern and George M. Zinkhan, Editors,
Chicago: American Marketing Association (August), 12-19.
Dant, Rajiv P., Candida G. Brush, and Francisco P. Iniesta (1995), "Women in Franchising: Some Preliminary Estimates," In
The International Challenge: Towards New Franchising Relationships, Dianne Welsh, Editor, Minneapolis,
Minnesota: Institute for Franchise Management, University of St. Thomas (January), Paper #8, 1-20. Subsequently
published in substantively similar form in the Journal of Small Business Management, Volume 34, Number 2, (April
1996), 14-28.
Paswan, Audhesh K., and Rajiv P. Dant (1995), "Franchising in India: An Introduction," In The International Challenge:
Towards New Franchising Relationships, Dianne Welsh, Editor, Minneapolis, Minnesota: Institute for Franchise
Management, University of St. Thomas (January), Paper #10, 1-21.
Dant, Rajiv P., and Audhesh K. Paswan (1994), "Operationalizing Ownership Redirection: What Have We Been Measuring?"
In Understanding and Accepting Different Perspectives: Empowering Relationships in 1994 and Beyond, Skip
Swerdlow, Editor, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (February),
Paper #2, 1-19.
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Robicheaux, Robert A., Rajiv P. Dant, and Patrick J. Kaufmann (1994), "Multiple Unit Franchising in the Fast-Food Industry in
the United States: Incidence and Operating Characteristics," In Understanding and Accepting Different Perspectives:
Empowering Relationships in 1994 and Beyond, Skip Swerdlow, Editor, Minneapolis, Minnesota: Institute for
Franchise Management, University of St. Thomas (February 1994), Paper #7, 1-16.
Dant, Rajiv P., Zhan G. Li, and Lawrence H. Wortzel (1993), "Dimensionalizing the Quality of Franchise Relationships," In
Excellence '93: A Bridge to Success, Rajiv P. Dant, Editor, Lincoln, Nebraska: International Center for Franchise
Studies, The University of Nebraska (February), Paper #26, 1-28. Subsequently published in substantively similar form
in the Journal of Marketing Channels, Volume 4, Numbers 1 & 2, (Summer/Fall 1995), 103-12.
Dant, Rajiv P., Lawrence H. Wortzel, and Mohan Subramaniam (1992), "Exploring the Relationship Between Autonomy and
Dependence in Franchised Channels of Distribution," In Franchising: Passport for Growth & World of Opportunity,
Patrick J. Kaufmann and Rajiv P. Dant, Editors, Lincoln, Nebraska: International Center for Franchise Studies, The
University of Nebraska (February), Paper #18, 1-30.
Dant, Rajiv P., Patrick J. Kaufmann, and Audhesh K. Paswan, (1991), "Exploring the Rationale of Dual Distribution in
Franchised Channels," In Franchising: Embracing the Future, John R. Nevin, Editor, Lincoln, Nebraska:
International Center for Franchise Studies, University of Nebraska (February), Paper #15, 1-29.
Roberts, Scott D., and Rajiv P. Dant (1991), "The Peasant Funds Typology of Consumer Resource Allocation: Developmental
Implications," In Proceedings: Third International Conference on Marketing and Development, Ruby Roy Dholakia
and Kiran C. Bothra, Editors, Calcutta, India: Indian Institute of Management - Calcutta (January), 184-192.
Nwachukwu, Saviour L., and Rajiv P. Dant (1990), "Consumer Culture in Developing Economies: Is It Really So Different?" In
Developments in Marketing Science, Volume 13, B.J. Dunlap, Editor, Coral Gables, Florida: Academy of Marketing
Science (May), 35-40.
Roberts, Scott D., Rajiv P. Dant, and Christina Lim (1990), "`Needs' and `Wants' in Marketing Textbooks: Pedagogical
Difficulties," In Developments in Marketing Science, Volume 13, B.J. Dunlap, Editor, Coral Gables, Florida:
Academy of Marketing Science (May), 264-268.
Peterson, Alden, and Rajiv P. Dant (1990), "Motivations for Entering Franchising and Franchisor Choice: Exploratory Insights
into Similarities and Differences," In Franchising: Evolution in the Midst of Change, Robert A. Robicheaux, Editor,
Lincoln, Nebraska: International Center for Franchise Studies, The University of Nebraska (February), Paper # 22, 1-
20.
Al-Khatib, Jamal, Rajiv P. Dant, and Scott J. Vitell (1989), "Marketing and Economic Development: The Saudi Arabian
Experience," In Developments in Marketing Science, Volume 12, Jon M. Hawes and John Thanopoulos, Editors,
Coral Gables, Florida: Academy of Marketing Science (May), 659-664.
Firat, A. Fuat, and Rajiv P. Dant (1989), "The Inexorable Dialectic Principle: A Lesson from History for Philosophy of Science"
In Marketing History: The Emerging Discipline, Terence R. Nevett, Kathleen R. Whitney, and Stanley C. Hollander,
Editors, East Lansing, Michigan: Michigan State University Press (April), 84-100.
Tudor, R. Keith, and Rajiv P. Dant (1989), "For Want of a Rail the War Was Lost: The Role of Logistics in Civil War," In
Marketing History: The Emerging Discipline, Terence R. Nevett, Kathleen R. Whitney, and Stanley C. Hollander,
Editors, East Lansing, Michigan: Michigan State University Press (April), 164-182.
Dant, Rajiv P., and Joyce A. Young (1989), "Parasimulation and Behavioral Channel Research: A Neglected Methodology," In
Marketing Theory and Practice, Terry Childers, Editor, Chicago: American Marketing Association (February), 187-
193.
Roberts, Scott D., and Rajiv P. Dant (1989), "A Comprehensive Conceptualization of the Diffusion-Assimilation Phenomenon,"
In Marketing Theory and Practice, Terry Childers, Editor, Chicago: American Marketing Association (February),
337-341.
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Dant, Rajiv P., and Joyce A. Young (1989), "Parasimulation for Behavioral Research in Franchising," In Franchising
Challenges and Opportunities in the 1990s and Beyond, James R. Brown, Editor, Lincoln, Nebraska: International
Center for Franchise Studies, University of Nebraska (January), Paper # 16, 1-27.
Peterson, Alden, Rajiv P. Dant, Varinder Sharma, and Robert McMahon (1989), "The Relative Importance of Certain
Advantages in Becoming a Franchisee," In Franchising Challenges and Opportunities in the 1990s and Beyond,
James R. Brown, Editor, Lincoln, Nebraska: International Center for Franchise Studies, The University of Nebraska
(January), Paper # 1, 1-16.
Dant, Rajiv P. (1986),"Implications of Dichotomy Premise for Understanding Conflict and Cooperation in Franchise Systems,
In Proceedings: 1986 Society of Franchising Conference, Robert A. Mittelstaedt, Editor, Lincoln, Nebraska:
International Center for Franchise Studies, The University of Nebraska (September), Paper # 23, 1-30.
Dant, Rajiv P., and James H. Barnes, Jr. (1986), "Measurement of Meaning in Cross-Cultural Research," In The Role of
Marketing in Development: Global, Consumer, and Managerial Issues, Erdogan Kumcu, A. Fuat Firat, Mehmet
Karafakioglu, Muhittin Karabulut, and Mehmet Oluc, Editors, Muncie, Indiana: Ball State University Press
(September), 146-157.
Dant, Rajiv P. (1985), "Behavioral Channel Conflict Research: Slave of Paradigms?" In Marketing in the Long Run, Stanley C.
Hollander and Terence R. Nevett, Editors, East Lansing, Michigan: Michigan State University Press (April), 441-455.
Fern, Edward F., and Rajiv P. Dant (1983), "`Helpful' Demand Artifacts for Self Reports in Market Research," In 1983 AMA
Educators' Proceedings, Patrick E. Murphy, Gene R. Laczniak, Paul F. Anderson, Russell W. Belk, O.C. Ferrell,
Robert F. Lusch, Terence A. Shimp, and Charles B. Weinberg, Editors, Chicago: American Marketing Association
(August), 424-427.
PUBLICATIONS: REFEREED ABSTRACTS
Baker, Brent L., Rajiv P. Dant, and Hyo Jin (Jean) Jeon (2010), “An Empirical Examination of the Dark Side of Relationship
Marketing within a Business to Business Context,” In Enhancing Knowledge Development in Marketing:
Proceedings of the 2010 Summer American Marketing Association Conference, Easwar Iyer and Robin A. Coulter,
Editors, Chicago: American Marketing Association (August), 461-462.
Koza, Karen L., and Rajiv P. Dant (2003), "An Examination of Channel Management from a Processual Viewpoint," In
Enhancing Knowledge Development in Marketing, Volume 14, R. Bruce Money and Randall L. Rose, Editors,
Chicago: American Marketing Association (August), 219-220.
Dant, Rajiv P., and Patrick J. Kaufmann (2003), "Structural and Strategic Dynamics in Franchising," In Building International
Bridges to Success: Proceedings of the 17th
Annual Conference of the International Society of Franchising,
Doug Haines and Frank Wadsworth, Editors, Fort Lauderdale, Florida: International Institute for Franchise Education,
Nova Southeastern University (February), Paper #4,1-2. Subsequently published in substantively similar form in
Journal of Retailing, (2003) Volume 79, Number 2 (Summer), 63-75.
Collins, Cathi, and Rajiv P. Dant (2002), “Interdependence: An Evaluation of Evidence,” In Enhancing Knowledge
Development in Marketing, Volume 13, William J. Kehoe and John H. Lindgren, Jr., Editors, Chicago: American
Marketing Association (August), 437.
Li, Zhan G., and Rajiv P. Dant (2000), “Channel Interdependence: Issues in Conceptualization and Operationalization,” In
Marketing Theory and Applications, Volume 11, John P. Workman and William D. Perreault, Editors, Chicago:
American Marketing Association (February), 326.
Koza, Karen L., Francisco Iniesta, and Rajiv P. Dant (1997), "Marketing's Contribution to the Understanding of Conflict
Management: A Review and Prospectus," In Marketing Theory and Applications, Volume 8, Debbie Thorne LeClair
and Michael Hartline, Editors, Chicago: American Marketing Association (February), 306-308.
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Godwin, Lynn R., Patrick L. Schul, and Rajiv P. Dant (1996), "Assessing a Typology of Emergent Complaint Response Styles
in an Industrial Setting," In Enhancing Knowledge Development in Marketing, Volume 7, Cornelia Dröge and Roger
Calantone, Editors, Chicago: American Marketing Association (August), 438-439.
Li, Zhan G., Rajiv P. Dant, and Lawrence H. Wortzel (1995), "Dimensions of Product Quality, Role of Country Image, and
Country-of-Origin Effects," In Enhancing Knowledge Development in Marketing, Volume 6, Barbara B. Stern and
George M. Zinkhan, Editors, Chicago: American Marketing Association (August), 435-436.
Brush, Candida G., Rajiv P. Dant, and Francisco P. Iniesta (1995), "Participation Patterns of Women in Franchising: The
Moderating Effects of Size," In Frontiers of Entrepreneurship Research 1995, Boston: Center for Entrepreneurial
Studies (April) 44-46.
Li, Zhan G., Rajiv P. Dant, Lawrence H. Wortzel, and Shenzhao Fu (1995), "Interdependence: Definition and Measurement," In
Marketing Theory and Applications, Volume 6, David W. Stewart and Naufel J. Vilcassim, Editors, Chicago:
American Marketing Association (February), 464.
Paswan, Audhesh K., Rajiv P. Dant, and James R. Lumpkin (1994), "Interrelationships Between Environmental Uncertainty and
Relationalism," In Marketing Theory and Applications, Volume 5, C. Whan Park and Daniel C. Smith, Editors,
Chicago: American Marketing Association (February), 279-280.
Paswan, Audhesh K., Rajiv P. Dant, and James R. Lumpkin (1993), "Interrelationships Between Structural and Relational
Dimensions," In Developments in Marketing Science, Volume 16, Michael Levy and Dhruv Grewal, Editors, Coral
Gables, Florida: Academy of Marketing Science (May), 596.
Schul, Patrick L., Rajiv P. Dant, and Brent M. Wren (1992), "Applying a Gestalt Approach in Examining Adaptive Behaviors in
Channels of Distribution," In Information Explosion, Micro Marketing & Managerial Decision-Making, Robert P.
Leone and V. Kumar, Editors, Chicago: American Marketing Association (August) 537-538.
Dant, Rajiv P., and Patrick L. Schul (1990), "Evaluating Relational Exchange Norms in Channels of Distribution," In
Enhancing Knowledge Development in Marketing, William O. Bearden and A. Parasuraman, Editors, Chicago:
American Marketing Association (August), 251.
Dant, Rajiv P., Scott D. Roberts, and R. Keith Tudor (1988), "`Want' and `Need' in Marketing Literature: Difficulties in Concept
and Definition," In Marketing: A Return to the Broader Dimensions, Stanley J. Shapiro and Alf H. Walle, Editors,
Chicago: American Marketing Association (February), 476-477.
Roberts, Scott D., and Rajiv P. Dant (1988), "Socioeconomic, Cultural and Technological Determinants of Contemporary
American Consumption Patterns," In Marketing: A Return to the Broader Dimensions, Stanley J. Shapiro and Alf H.
Walle, Editors, Chicago: American Marketing Association (February), 321-322.
PUBLICATIONS: INDUSTRY FORUMS
Paswan, Audhesh K., and Rajiv P. Dant (1995), "Franchising in India: An Introduction," World Franchise & Business Report,
San Jose, California: Franchise UPDATE Publications, (Summer), 14-15, 17. Reprint. Original appeared in The
International Challenge: Towards New Franchising Relationships, Dianne Welsh, editor, Minneapolis, Minnesota:
Institute for Franchise Management, University of St. Thomas (January 1995), Paper #10, 1-21.
Dant, Rajiv P., Candida G. Brush, and Francisco P. Iniesta (1995), "Women in Franchising: Some Preliminary Results," The
INFO Franchise Newsletter, Lewiston, New York: INFO Press, Inc., Volume 19, Number 3 (March), 3. Abbreviated
Reprint. Original appeared in The International Challenge: Towards New Franchising Relationships, Dianne
Welsh, editor, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (January 1995),
Paper #8, 1-20.
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Dant, Rajiv P. (1993), "Conflict Resolution Processes: What Are They and What Do They Do?" Franchise UPDATE, (Fourth
Quarter), 20-21.
Robicheaux, Robert A., Rajiv P. Dant, and Patrick J. Kaufmann (1993), "The Franchise Fracas: Is Ownership Redirection the
Natural Order?" Franchise UPDATE, (Second Quarter), 30-31.
Dant, Rajiv P. (1986), "Understanding Customers Through Benefit Segmentation," Rental Product News, (June), 46-47.
PUBLICATIONS: INSTRUCTION MATERIALS
Dant, Rajiv P. (1994), "Beginning to Believe Our Own Press Releases Too Much: The Case of Motivations to Franchise,"
Boston University School of Management Working Paper # 94-23, (May), Prepared with a grant from
Entrepreneurship Management Institute of Boston University.
Dant, Rajiv P., and Daniel L. Kurfees (1993), "Hickory Hill Smoked Foods Company," In Strategic Logistics Management,
Third Edition, Douglas M. Lambert and James R. Stock, Authors, Homewood, Illinois: Richard D. Irwin, 796-800.
Dant, Rajiv P., and Mark L. Fisher (1993), "Worthing Ski Company," In Strategic Logistics Management, Third Edition,
Douglas M. Lambert and James R. Stock, Authors, Homewood, Illinois: Richard D. Irwin, 801-804.
Dant, Rajiv P., and Daniel L. Kurfees (1987), "Hickory Hill Smoked Foods Company," In Strategic Logistics Management,
Second Edition, James R. Stock and Douglas M. Lambert, Authors, Homewood, Illinois: Richard D. Irwin (April),
768-772; Related Case Solution in Instructor's Manual to Accompany Strategic Logistics Management, Second
Edition, James R. Stock and Douglas M. Lambert, Authors, Homewood, Illinois: Richard D. Irwin, 411-420.
Dant, Rajiv P., and Mark L. Fisher (1987), "Worthing Ski Company," In Instructor's Manual to Accompany Strategic
Logistics Management, Second Edition, James R. Stock and Douglas M. Lambert, Authors, Homewood, Illinois:
Richard D. Irwin (April), 383-386; Related Case Solution in Instructor's Manual to Accompany Strategic Logistics
Management, Second Edition, James R. Stock and Douglas M. Lambert, Authors, 484-490.
Dant, Rajiv P. (1984), "Etcetera Woolen Company: An Integrative Logistics Case" (Quantitative Deterministic Logistics Case),
Case Number MK-0514, In Case Collection 1985, Dover, Massachusetts: Case Publishing (December). Related
Instruction Guide: MK-0515TN, Same Publisher
UNPUBLISHED PRESENTATIONS
Dant, Rajiv P. and Marko Grunhagen (2011), “International Customer Perspectives on Franchising: Variety Seeking Behavior
in China,” Marketing 2011: Delivering Value in Turbulent Times: 2011 Summer American Marketing Association’s
Educators Conference, Charles Noble and Stephanie Noble, Conference Chairs, San Francisco, August 5-7.
Dant, Rajiv P. and Marko Grunhagen (2011), “Franchising Trends in China: A Consumer Agency Perspective,” Marketing 2011: Delivering Value in Turbulent Times: 2011 Summer American Marketing Association’s Educators Conference,
Charles Noble and Stephanie Noble, Conference Chairs, San Francisco, August 5-7.
Dant, Rajiv P. and Aaron Gleiberman (2011), “Preventing and Combating the Onset of Dark Side Symptoms,” Academy of
Marketing International Conference, Gary Warnaby, Doctoral Colloquium Chair, Liverpool, UK, July 4, Winner of
Best Paper at the Doctoral Colloquium
Dant, Rajiv P. (2011), “Future of Franchising Research in Marketing,” 25th Annual Conference of the International Society of
Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Conference Co-Chairs, Boston,
Massachusetts, June 16-18
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Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2011), “Emerging Consumer Perspectives on American Franchise
Offerings: Variety Seeking Behavior in China,” 25th Annual Conference of the International Society of Franchising,
Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Conference Co-Chairs, Boston, Massachusetts, June 16-18.
Jeon, Hyo Jin (Jean), Brinja Meiseberg, Rajiv P. Dant, and Marko Grunhagen (2011), “Cultural Convergence in Emerging
Markets through Franchising: The Case of McDonald‟s in China and India” 25th Annual Conference of the
International Society of Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Conference Co-
Chairs, Boston, Massachusetts, June 16-18.
Dant, Rajiv P. (2011), “Publication Tips for Publishing in the Journal of Retailing,” Maastricht University Faculty Colloquium
Series Presentation, Maastricht, The Netherlands: May 26.
Dant, Rajiv P. (2011), “Poisoning Relationships: Perceived Unfairness in Channels of Distribution,” Maastricht University
Faculty Colloquium Series Presentation, Maastricht, The Netherlands: May 26.
Dant, Rajiv P. (2011), “Poisoning Relationships: Perceived Unfairness in Channels of Distribution,” 5th International
Conference on Business Market Management, Olavi Uusitalo, Conference Chair, Tampere, Finland, May 17-20 Key
Note Speech to the Conference.
Dant, Rajiv P. (2011), “Some Thoughts on Quality Publishing,” 5th International Conference on Business Market Management,
Olavi Uusitalo, Conference Chair, Tampere, Finland, May 17-20.
Dant, Rajiv P. and Aaron Gleiberman (2011), “Preventing and Combating the Onset of Dark Side Symptoms in Business
Relationships” 2011 Winter American Marketing Association’s Educators Conference, Leigh McAlister and Raji
Srinivasan, Conference Chairs, Austin, Texas, February 18-20.
Brown, James R., Rajiv P. Dant, Richard P. Bagozzi and C. Jay Lambe (2011), “Managing Marketing Channel Conflict: A
Longitudinal Investigation” 2011 Winter American Marketing Association’s Educators Conference, Leigh McAlister
and Raji Srinivasan, Conference Chairs, Austin, Texas, February 18-20.
Dant, Rajiv P. (2010), “An International Customer Perspective on Franchising: The Case of China,” Hong Kong Polytechnic
University Department of Management and Marketing Departmental Research Seminar Series Presentation, Hong
Kong, December 21.
Dant, Rajiv P. (2010), “The Role of Phenomenology versus Paradigms in Exploring Inter-Firm Relationships,” Hong Kong
Polytechnic University Department of Management and Marketing Brown Bag Series Presentation, Hong Kong,
December 21.
Dant, Rajiv P. and Marko Grunhagen (2010), “An International Customer Perspective on Franchising: The Case of India,”
2010 Academy of Indian Marketing International Conference on Emerging Markets in the New World Order-The
Paradigm Shift, New Delhi, India, December 16-18.
Kacker, Manish, Rajiv P. Dant, and Anne Coughlan (2010), “The Performance Impact of Strategic Decisions in Nascent
Franchise Systems,” 2010 Academy of Indian Marketing International Conference on Emerging Markets in the New
World Order-The Paradigm Shift, New Delhi, India, December 16-18.
Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2010), “Variety Seeking and Ethnocentrism in China: Emerging
Consumer Perspectives on Western Franchise Offerings and Consumer Choice Reversal,” 2010 Academy of Indian
Marketing International Conference on Emerging Markets in the New World Order-The Paradigm Shift, New Delhi,
India, December 16-18.
Dant, Rajiv P. and Marko Grunhagen (2010), “Building Customer Relationships in Franchising: An International Perspective,”
18th International Colloquium in Relationship Marketing, Henley Business School, University of Reading, UK:
September 27-30.
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Brown, James R., Scott Weaven, Rajiv P. Dant and Judy L. Crosno (2010), “Franchisee Monitoring, Goal Congruence, and
Franchise Performance: The Role of Relational Norms” 18th International Colloquium in Relationship Marketing,
Henley Business School, University of Reading, UK: September 27-30.
Baker, Brent and Rajiv P. Dant (2010), “An Empirical Examination of the Dark Side of Relationship Marketing within a
Business to Business Context” ISBM Academic Conference 2010: Advances in B-to-B Marketing, Harvard Business
School, Boston, August 11-12.
Samaha, Stephen Samaha, Robert W. Palmatier and Rajiv P. Dant (2010), “Perceived Unfairness: Relationship Poison” ISBM
Academic Conference 2010: Advances in B-to-B Marketing, Harvard Business School, Boston, August 11-12.
Dant, Rajiv P. and Marko Grunhagen (2010), “The Missing Link in Franchising Research: The Customer Perspective,” ISBM
Academic Conference 2010: Advances in B-to-B Marketing, Harvard Business School, Boston, August 11-12.
Brown, James R., Scott Weaven, Rajiv P. Dant and Judy L. Crosno (2010), “A Model of Franchise Performance: The Role of
Franchisee Monitoring, Goal Congruence, and Relational Norms” ISBM Academic Conference 2010: Advances in B-
to-B Marketing, Harvard Business School, Boston, August 11-12.
Dant, Rajiv P. (2010), “Phenomenology versus Paradigms in Exploring Inter-Firm Relationships,” The University of Texas-Pan
American Visiting Scholar Faculty Colloquium Series Presentation, Edinburg, Texas: April 16.
Dant, Rajiv P. (2009), “The New Mantra: Publish or Perish,” 2009 Seminar in Research Enhancement Series, Denton, Texas:
University of North Texas, Lou E. Pelton, Moderator, December 4.
Dant, Rajiv P. (2009), “Let a Thousand Flowers Bloom: Extending the Scope of Relationship Marketing Research Ontology,”
2009International Colloquium in Relationship Marketing, Maastricht, The Netherlands: Maastricht University, Gaby
Odekerken-Schröder, Conference Chair, September 18.
Dant, Rajiv P. (2009), “Relationship Marketing: Quo Vadis?” 2009International Colloquium in Relationship Marketing,
Maastricht, The Netherlands: Maastricht University, Gaby Odekerken-Schröder, Conference Chair, September 17 Key
Note Speech to the Conference.
Dant, Rajiv P., James R. Brown and Richard P. Bagozzi (2009), “Unraveling the Causal Links Amongst Trust, Commitment,
Satisfaction, Conflict and Performance in Channels of Distribution,” Maastricht University Faculty Colloquium Series
Presentation, Maastricht, The Netherlands: September 16.
Ni, Liqiang, Ilan Alon and Rajiv P. Dant (2009), “US-Based Fast Food Restaurants: Factors Influencing International
Expansion of Franchise Systems,” 2009 International Conference on Financial Statistics and Financial Econometrics,
Chengdu, China, July 8-10.
Dant, Rajiv P. (2009), “Chasing a Dream in a Publish or Perish Environment,” Griffith University Visiting Faculty Colloquium
Series Presentation, Brisbane, Australia: July 3.
Dant, Rajiv P. (2009), “The Missing Link in Franchising Research: The Consumer Perspective,” Griffith University Visiting
Faculty Colloquium Series Presentation, Brisbane, Australia: July 1.
Dant, Rajiv P. (2009), “Phenomenology versus Paradigms: Quo Vadis?,” Griffith University Visiting Faculty Colloquium
Series Presentation, Brisbane, Australia: June 30.
Dant, Rajiv P. (2009), “The Missing Link in Franchising Research: The Consumer Perspective,” Université de Rennes 1,
Visiting Scholar Faculty Colloquium Series Presentation, Rennes, France: June 16.
Dant, Rajiv P. (2009), “Navigating a Publication in a Top Journal Today,” Université de Rennes 1, Visiting Scholar Faculty
Colloquium Series Presentation, Rennes, France: June 16.
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Dant, Rajiv P. (2009), “Phenomenological Perspectives to Examining Inter-Firm Relationships,” Université de Rennes 1,
Visiting Scholar Faculty Colloquium Series Presentation, Rennes, France: June 10.
Dant, Rajiv P. (2009), “Franchising in the United States: A Brief Introduction,” Université de Rennes 1, Visiting Scholar
Faculty Colloquium Series Presentation, Rennes, France: June 8.
Dant, Rajiv P. (2009), “Putting Philosophy back into Doctor of Philosophy,” Maastricht University Faculty Colloquium Series
Presentation, Maastricht, The Netherlands: June 5.
Dant, Rajiv P. (2009), “Publishing in a Top Journal Today,” Maastricht University Faculty Colloquium Series Presentation,
Maastricht, The Netherlands: June 5.
Dant, Rajiv P., and Kent B. Monroe (2009), “Episodic Versus Global Perceptions of Conflict and Cooperation,” 2009 Winter
American Marketing Association’s Educators Conference, Kristy Reynolds and J. Chris White, Conference Chairs,
Tampa, Florida, February 20-23.
Dant, Rajiv P., and James R. Brown (2009), “A Journal of Retailing Retrospective Based on ISI Web of Knowledge and
Emergent Research Streams,” 2009 Winter American Marketing Association’s Educators Conference, Kristy Reynolds
and J. Chris White, Conference Chairs, Tampa, Florida, February 20-23.
Dant, Rajiv P. (2008), ““New” Integrative Theoretical Perspectives to Examining Interfirm Relationships,” Maastricht
University Faculty Colloquium Series Presentation, Maastricht, The Netherlands: September 26.
Dant, Rajiv P., Jean Johnson, and Robert Palmatier (2008), ““New” Theoretical Perspectives to Interfirm Relationships,” 2008
Institute for the Study of Business Markets Academic Conference, Gary L. Lilien and Rajdeep Grewal, Conference
Chairs, San Diego, California, August 6-7.
Dant, Rajiv P., Scott K. Weaven, and Carmel Herington (2008), “Franchisee Personality Traits, Gender and Multi-Unit
Structure as Predictors of Franchisee-Franchisor Relationship Strength,” 2008 Winter American Marketing
Association’s Educators Conference, Tom Brown and Zeynep Gurhan-Canli, Conference Chairs, Austin, Texas:
February 15-18.
Kacker, Manish, Rajiv P. Dant, and Anne T. Coughlan (2008), “Short and Long Term Performance Effects of Nascent Strategic
Decisions in Franchise Systems” 2008 Winter American Marketing Association’s Educators Conference, Tom Brown
and Zeynep Gurhan-Canli, Conference Chairs, Austin, Texas: February 15-18.
Lado, Augustine., Rajiv P. Dant, and Amanuel G. Tekleab (2006), “Trust-Opportunism Paradox in Principal-Agent
Relationship: Effects on Relationalism and Performance,” 2006 Academy of Management Annual Meeting, Thomas
W. Lee, Conference Chair, Atlanta, Georgia: August 11-16.
Koza, Karen L., Ming Ling Chuang, and Rajiv P. Dant (2004), “Social Capital and Its Implication to Supply Chain
Management,” 2004 Marketing Science Conference, Erasmus University Rotterdam, the Netherlands, June 24-26
Dant, Rajiv P., Manish Kacker, and Anne T. Coughlan (2004), “Short and Long Term Effects of Nascent Strategic Decisions in
Franchised Channels,” 2004 International Society of Franchising Conference, Robert Stassen, Conference Chair, Las
Vegas, Nevada: March 6-7.
Kacker, Manish, Rajiv P. Dant, and Anne T. Coughlan (2004), “Unraveling the Correlates of Performance in Franchised
Channels of Distribution” 2004 International Society of Franchising Conference, Robert Stassen, Conference Chair,
Las Vegas, Nevada: March 6-7.
Dant, Rajiv P. (2003), “Preparing Undergraduate Students for Careers in Supply Chain Management: The Clarkson
Experience,” 2003 AMA Faculty Consortium on Supply and Value Chain Management, The Neeley School of
Business, Texas Christian University, Fort Worth, Texas: November 1.
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Collins, Cathi, Rajiv P. Dant, Vinita Sangtani, and Daniel C. Bello (2003), “Underutilization of Meta Analysis: An
Examination of Dependence,” 2003 American Marketing Association's Summer Educators' Conference, R. Bruce
Money and Randall L. Rose, Conference Chairs, Chicago, Illinois: August 15-18.
Vinita Sangtani, Rajiv P. Dant, and Daniel C. Bello (2003), “Neglect of Panel Data: A Longitudinal Analysis of Channel
Dynamics in Supplier- Reseller Relationships,” 2003 American Marketing Association's Summer Educators'
Conference, R. Bruce Money and Randall L. Rose, Conference Chairs, Chicago, Illinois: August 15-18.
Koza, Karen L., and Rajiv P. Dant (2003), “Better Conflict Management for Better Channel Relationships: A Processual
Viewpoint,” 2003 American Marketing Association's Summer Educators' Conference, R. Bruce Money and Randall L.
Rose, Conference Chairs, Chicago, Illinois: August 15-18.
Koza, Karen L., Rajiv P. Dant, and Jonathan D. Hibbard (2003), “Building Exit Barriers as a Proactive Strategy for the
Management of Conflict,” 7th International Research Conference on Relationship Marketing and Customer
Relationship Management, Freie Universität Berlin, Berlin, Germany: June 22-25
Kacker, Manish, and Rajiv P. Dant (2003), “Short and Long Term Effects of Nascent Strategic Decisions within Franchised
Channels of Distribution,” 2003 INFORMS Marketing Science Conference, University of Maryland, College Park,
Maryland: June 15.
Ailawadi, Kusum L., Rajiv P. Dant, and Dhruv Grewal (2003), “Channel Relationships and Performance: The Validity of
Perceptual Performance Measures,” 2003 INFORMS Marketing Science Conference, University of Maryland, College
Park, Maryland: June 15.
Dant, Rajiv P. (2003), “Theoretically and Methodologically Navigating Research in Distribution Channels,” State University
of New York, Plattsburgh: June 6.
Dant, Rajiv P. (2003), "Understanding the Sales Function in B2B Contexts,” Fachhochschule, Steyr, Austria: May 27.
Dant, Rajiv P. (2003), "Understanding the Complexity of Supply Chain Management,” Fachhochschule, Steyr, Austria: May
28 and 29.
Dant, Rajiv P., Kusum L. Ailawadi,, and Dhruv Grewal (2003), “Linking Performance and Channel Relationship: Perceptual
Versus Objective Measures of Performance,” 2003 American Marketing Association's Winter Educators' Conference,
Geraldine R. Henderson and Marian Chapman Moore, Conference Chairs, Orlando, Florida: February 14-17.
Dant, Rajiv P., Vinita Sangtani, Ed Rigdon, and Daniel C. Bello (2003), “Temporal Dynamics in Reseller Performance:
Moderating Role of Interdependence Asymmetry and Environmental Capacity,” 2003 American Marketing
Association's Winter Educators' Conference, Geraldine R. Henderson and Marian Chapman Moore, Conference
Chairs, Orlando, Florida: February 14-17.
Dant, Rajiv P., and Jonathan D. Hibbard (2002), "The Effects of Conflict and Relationalism on Performance in Marketing
Channels,” Griffith University Faculty Research Series Presentation, Brisbane, Australia: October 29.
Dant, Rajiv P. (2002), "Franchising in the United States: An Introduction,” Griffith University Faculty Research Series
Presentation, Brisbane, Australia: October 22.
Dant, Rajiv P., and Jonathan D. Hibbard (2002), “The Effects of Conflict and Relationalism on Performance in Marketing
Channels,” Australian Graduate School of Management Research Series Presentation, Sydney, Australia: October 21.
Dant, Rajiv P., and Patrick J. Kaufmann (2002), "Structural and Strategic Dynamics in Franchising,” Griffith University Faculty
Research Series Presentation, Brisbane, Australia: October 17.
Dant, Rajiv P., Kusum Ailawadi and Dhruv Grewal (2002), "Linking Performance and Channel Relationship: Perceptual versus
Objective Measures of Performance,” Marketing Science Institute Conference on Measuring Marketing Productivity:
Linking Marketing to Financial Returns, Dallas, Texas: October 4-5.
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Dant, Rajiv P., Jonathan D. Hibbard, Frederic Brunel, and Dawn Iacobucci (2002), "Does Relationship Marketing Age Well?”
Clarkson University School of Business Faculty Research Presentation Series, Potsdam, New York: April 5.
Brunel, Frederic, Jonathan D. Hibbard, Rajiv P. Dant, and Dawn Iacobucci (2002), "Does Relationship Marketing Age Well?”
Society for Consumer Psychology 2002 Winter Conference, Julie Edell and Ronald C. Goodstein, Conference Chairs,
Austin, Texas: February 21-23.
Dant, Rajiv P. (2002), “Global Franchising in Emerging and Transitional Economies: An Update of the Evidence,” 2002
International Society of Franchising Conference, Joyce Young, Doug Haines and Frank Wadsworth, Conference
Chairs, Orlando, Florida: February 8-10.
Hibbard, Jonathan D., Rajiv P. Dant, and Frederic Brunel (2000), "Exploring Diminishing Returns in Long-Term Marketing
Relationships,” 2000 American Marketing Association's Summer Educators' Conference, Gregory T. Gundlach and
Patrick E. Murphy, Conference Chairs, Chicago, Illinois: August 5-8.
Dant, Rajiv P. and Jonathan Hibbard (1999), “The Conflict Performance Assumptions in Channels of Distribution,” 1999
American Marketing Association's Summer Educators' Conference, Steven P. Brown and D. Sudharshan, Conference
Chairs, San Francisco, California: August 7-10.
Koza, Karen, Francisco Iniesta, and Dant, Rajiv P. (1999), “Contemporary Channel Conflicts: A Processual Viewpoint,” 1999
American Marketing Association's Summer Educators' Conference, Steven P. Brown and D. Sudharshan, Conference
Chairs, San Francisco, California: August 7-10.
Dant, Rajiv P. (1998), “Customer Retention and Customer Loyalty: Beyond Customer Satisfaction,” Fundacion Banco Mayo
1998 Speaker Series, Buenos Aires, Argentina: August 5.
Dant, Rajiv P. (1998), “Customer Retention, Customer Loyalty and Supply Chain Management,” Fundacion Banco Mayo 1998
Meet the Industry Forum, Buenos Aires, Argentina: August 4.
Dant, Rajiv P., Patrick J. Kaufmann, and Robert A. Robicheaux (1998), "Ownership Issues in Franchising: Review of Evidence
and Assessment," IESE Marketing Seminar, IESE, University of Navarra, Barcelona, Spain: June 17.
Dant, Rajiv P., and Jonathan D. Hibbard (1998), "The Conflict-Performance Assumptions and Relationalism within Channels of
Distribution," MIT Sloan School of Management Marketing Workshop, Cambridge, Massachusetts: March 30.
Fink, Robert C., Kenneth J. Hatten, Rajiv P. Dant, and Linda F. Edelman (1996), "Is Closer Better? Assessing Customer-
Supplier Relations Between the U.S. Pulp, Paper and Paperboard Industry and Its Process Control Equipment
Suppliers," 1996 Strategic Management Society Conference, Gary Hamel and C. K. Prahalad, Conference Chairs,
Phoenix, Arizona: November 11-14.
Dant, Rajiv P., Patrick J. Kaufmann, and Robert A. Robicheaux (1996), "The Restructuring of Franchise Systems: An
Empirical Assessment of Ownership Redirection Patterns," MIT Sloan School of Management Marketing Workshop,
Cambridge, Massachusetts: October 7.
Dant, Rajiv P. (1996), "The Ownership Redirection Debate in Franchising," Third Annual Strategy Seminar of the International
Franchise Research Centre, Birmingham, United Kingdom: July 5.
Dant, Rajiv P. (1996), "The Gender Dimension in Franchising," Third Annual Strategy Seminar of the International Franchise
Research Centre, Birmingham, United Kingdom: July 5.
Dant, Rajiv P. (1996), "The Ownership Redirection Debate in Franchising: A Research Agenda," International Franchise
Research Centre, University of Westminster, London, United Kingdom: July 2.
Dant, Rajiv P. (1995), "Unraveling the Core of Customer Satisfaction," Mappppketing S.A. Development Program,
Thessaloniki, Greece: December 8.
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Dant, Rajiv P. (1995), "Customer Satisfaction: Past, Present, and Future," POSCO Management Development Program, Boston
University, Massachusetts: November 8.
Dant, Rajiv P. (1995), "A Market Research Sampler: The Role of Market Research in Decision Making," Sanyo Electric
Company, Kobe, Japan: June 12.
Dant, Rajiv P., and Paul D. Berger (1994), "Determination of a Franchise System's Optimal Advertising Fee," 1994 Operations
Research Society of America & The Institute of Management Sciences Joint National Meeting (ORSA/TIMS) on Global
Manufacturing and Global Support Services in the 21st Century, Detroit, Michigan: October 23-26.
Dant, Rajiv P. (1994), "Antecedents of Channel Conflict: An Empirical Evaluation of Attributional vs. More Durable
Predictors," 1994 American Marketing Association's Winter Educators' Conference, C. Whan Park and Daniel C.
Smith, Conference Chairs, St. Petersburg, Florida: February 19-22.
Dant, Rajiv P. (1994), "Managing Franchisee Relationships," 34th Annual International Franchise Association Conference, C.
Stephen Lynn, Chair, Las Vegas, Nevada: February 13-16.
Dant, Rajiv P. (1993), "Can Conflict and Cooperation Co-Exist?" Boston University School of Management Systems Research
Center's Working Group on Partnership, John C. Henderson, Director, Boston, Massachusetts: May 12.
Wortzel, Lawrence H., and Rajiv P. Dant (1993), "Consumer Perceptions of Product Quality and Value: Are They Different?,"
Boston University School of Management Dean's Seminar Series, Robert A. Leone, Coordinator, Boston,
Massachusetts: March 4.
Dant, Rajiv P. (1993), "Franchising in 1993: Ownership Redirection in Franchised Channels," Boston University School of
Management Dean's Seminar Series, Robert A. Leone, Coordinator, Boston, Massachusetts: February 18.
Wortzel, Lawrence H., and Rajiv P. Dant (1992), "Organizing for Strategic Marketing Partnerships: Some Propositions,"
Marketing Science Institute (MSI) Conference on Evolving Relationships of Retailers and Manufacturers, Gwen
Ortmeyer, Conference Chair, Cambridge, Massachusetts: February 27-28.
Dant, Rajiv P. (1992), "System Design and System Structure in Franchising: A Review of Themes and Evidence," 32nd Annual
International Franchise Association Conference, Gene Getchell, Chair, Palm Desert, California: February 2-5.
Noordewier, Thomas G., Rajiv P. Dant, and Patrick J. Kaufmann (1991), "Relationalism in Organizational Buyer-Seller
Transactions: A Review of Empirical Evidence and Conceptual Issues," 1991 American Marketing Association's
Summer Educators' Conference, Mary C. Gilly and F. Robert Dwyer, Conference Chairs, San Diego, California:
August 17-20.
Dant, Rajiv P., and Patrick L. Schul (1990), "The Impact of Relational Exchange Norms on Dependence, Dissatisfaction,
Conflict, and the Choice of Conflict-Resolution Methods," 1990 American Marketing Association's Summer Educators'
Conference, William O. Bearden and A. Parasuraman, Conference Chairs, Washington, D.C.: August 4-7.
Schul, Patrick L., and Rajiv P. Dant (1990), "Defining Gestalts in Distributional Channels: Beyond the Contingency Approach,"
1990 American Marketing Association's Winter Educators' Conference, Robert E. Spekman and David T. Wilson,
Conference Chairs, Phoenix, Arizona: February 24-27.
RESEARCH IN PROGRESS
Palmatier, Robert W., Mark Houston, Rajiv P. Dant, and Dhruv Grewal, Relationship Velocity: Towards A Theory of
Relationship Dynamics (Under Revision for Journal of Marketing, Round 2).
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21
Brown, James R., Dant, Rajiv P., and Richard P. Bagozzi, Unraveling the Causal Links Amongst Trust, Commitment,
Satisfaction, Conflict and Performance in Channels of Distribution (Under Revision for Journal of the Academy of
Marketing Science, Round 2)
Kacker, Manish, Rajiv P. Dant, Anne T. Coughlan, and Jamie Emerson, How Franchisor Strategies Impact Growth of
Franchise Systems: A Cointegration Analysis (Under Review with Journal of Business Venturing, Round 1)
Ailawadi, Kusum L., Rajiv P. Dant, and Dhruv Grewal, Principal-Agent Interaction and Performance: Substantive versus
Common Method Effects (Under Revision for International Journal of Research in Marketing, Round 2).
Jeon, Hyo Jin (Jean), Brinja Meiseberg, Rajiv P. Dant, and Marko Grunhagen, Cultural Convergence in Emerging Markets
through Franchising: The Case of McDonald’s in China and India (Under Review with Entrepreneurship Theory &
Practice, Round 1).
Jeon, Hyo Jin (Jean), Rajiv P. Dant, and Brent L. Baker, Correlates of Successful Franchise Performance (Under Review with
Journal of Business Venturing, Round 1)
Dant, Rajiv P., Jonathan D. Hibbard, and Scott Swain, The Impact of Conflict and Relationalism on Performance in
Distribution Channels (Under Preparation for Journal of the Academy of Marketing Science).
Iniesta, Francisco P. and Rajiv P. Dant, Antecedents and Consequences of Conflict Resolution Sequences in Contractual
Channels of Distribution (Under Preparation for Journal of Marketing)
Dant, Rajiv P., Patrick J. Kaufmann, and Candida G. Brush, The Role of Franchising in Providing Access to Self-Employment to
Women and Minorities (Under Preparation Journal not Determined)
Dant, Rajiv P., and Nikos Tsikriktsis, Benchmarking in Marketing (Under Preparation Journal not Determined)
PROFESSIONAL AFFILIATIONS
American Marketing Association
Academy of Marketing Science
International Society of Franchising
Society for Marketing Advances
Beta Gamma Sigma
PROFESSIONAL SERVICE
Editorships
Journal of Small Business Management, Special Issue on Franchising, Guest Co-Editor 2011-2012
Proceedings of the Twenty-Fifth Conference of the International Society of Franchising, Co-Editor 2011
Journal of Business Logistics, Associate Editor, 2011 to Present
Journal of Retailing, Co-Editor 2006 to 2011
Journal of Retailing, Co-Editor, Special Issue on Franchising 2009-2011
Journal of Business Venturing, Series Editorship of Special Annual Sections on Franchising, Guest Editor 1997-2002
Journal of Business Venturing, Special Issue on Franchising, Guest Editor 1999
Journal of Business Venturing, Special Issue on Franchising, Guest Editor 1998
Journal of Marketing Channels, Special Issue on Franchising, Guest Editor 1995
Proceedings of the Seventh Conference of the Society of Franchising 1993
Proceedings of the Sixth Conference of the Society of Franchising, Co-Editor 1992
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Editorial Boards
Journal of Retailing 2001 to 2006, 2011 to Present
International Journal of Physical Distribution & Logistics Management 1989 to Present
Journal of Business Research 1991-1993, 1995 to Present
Journal of Marketing Channels 1994 to 2005, 2008 to Present
Journal of Business Venturing 1998 to 2004
Journal of Business-to-Business Marketing 2000 to Present
Journal of Management Research 2000 to Present
Industrial Marketing Management 2005 to Present
Ad Hoc Editorial Review Boards
Journal of Marketing Research 1992 to Present
Journal of Marketing 1998 to Present
Journal of the Academy of Marketing Science 1989 to Present
Journal of Business Research 1988-1990, 1994
Journal of Business Venturing 1996-1997, 2005 to Present
Journal of Business Logistics 2005 to 2011
Journal of Marketing Channels 2006 to 2007
Journal of Retailing 1990-2001
Journal of Retailing and Consumer Services 2003 to Present
Journal of Public Policy and Marketing 1995, 1996, 2001
Psychology and Marketing 2001
Conference Chair
International Society of Franchising National Conference, Boston, Massachusetts: Co-Chair, June 2011
American Marketing Association Summer Educators‟ Conference, San Diego, California: Co-Chair, August 2008
Society of Franchising National Conference, San Francisco, California: February 1993
Society of Franchising National Conference, Palm Springs, California: Co-Chair, February 1992
Track Chair
American Marketing Association Summer Educators‟ Conference:
Channels of Distribution Track 2006
American Marketing Association Winter Educators‟ Conference:
Interorganizational Issues Track 2003
American Marketing Association Summer Educators‟ Conference:
Channels of Distribution Track 2001
Academy of Marketing Science National Annual Conference, Orlando, Florida:
Channels, Industrial Marketing & Retailing Track 1989
Session Chair / Discussant
Economics and Management of Networks: Franchising Networks, Cooperatives, Joint Ventures and Strategic Alliances EMNET
Conferences 2005, 2007
AMA Educators' Conferences 1990, 1993, 2000-2009
International Society of Franchising Annual National Conferences 1988-1993, 1995, 1997, 1999, 2002, 2006-2008, 2010, 2011
Operations Research Society of America/The Institute of Management Sciences (ORSA/TIMS) 1994
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International Franchise Association's (IFA) Annual Conference, Las Vegas, Nevada 1994
National Conference on Historical Research in Marketing, East Lansing, Michigan 1987
International Conference on Marketing and Development, Istanbul, Turkey 1986
RESEARCH GRANTS
International Visitor Program of the Griffith Business School Grant 2011
Griffith Business School Research Grant 2010-2011
William J. Alley-Rayonier International Business Scholar Award Spring 2011
William J. Alley-Rayonier International Business Scholar Award Fall 2010
William J. Alley-Rayonier International Business Scholar Award Spring 2010
William J. Alley-Rayonier International Business Scholar Award Fall 2009
National Agency of Research, France 2009-2011
William J. Alley-Rayonier International Business Scholar Award Spring 2009
William J. Alley-Rayonier International Business Scholar Award Fall 2008
Marketing Science Institute Research Grant Number 4-1384 2006-2007
Marketing Science Institute Research Grant Number 4-1268 2004-2005
Marketing Science Institute Research Grant Number 4-1190 2002-2003
Sears Canada Research Grant 2002-2003
Sears Canada Research Grant 2001-2002
Sears Canada Research Grant 2000-2001
Sears Canada Research Grant 1999-2000
Sears Canada Research Grant 1998-1999
Sloan School of Management, MIT Research Grant 1997-1998
Sears Canada Research Grant 1997-1998
Sears Canada Research Grant 1996-1997
Sears Canada Research Grant 1995-1996
School of Management Asia Institute Research Grant 1996
Sears Canada Research Grant 1994-1995
School of Management Entrepreneurial Management Institute (EMI) Research Grant 1993
School of Business Competitive Research Grants 1987, 1988, 1990
University Competitive Research Grants 1988, 1989, 1990
ACADEMIC HONORS
Louis W. Stern Best Article in Marketing Channels and Distribution Award (For the 2006 Journal of Marketing
Article) 2011 (Co-authored with Robert W. Palmatier, Dhruv Grewal, and Kenneth R. Evans)
Best Student Paper Award (For the 2010 International Society of Franchising Paper), International Society of
Franchising 2010 (Co-authored with Hyo-Jin (Jean) Jeon and Brent L. Baker)
Meteor Extramural Fellowship, Maastricht Research School of Economics of Technology and Organizations
September 1, 2010 to December 31, 2013.
Best Conference Paper Award (For the 2009 International Society of Franchising Paper), International Society of
Franchising 2009 (Co-authored with Scott K. Weaven, Ivan I. Lapuka, Brent L. Baker and Hyo Jin (Jean) Jeon)
Best Conference Paper Award (For the 2006 International Society of Franchising Paper), International Society of
Franchising 2006 (Co-authored with Rozenn Perrigot and Gérard Cliquet)
Fortune Casuals Educator's Fellowship 2004
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Best Paper Nomination (For the 1992 Journal of Marketing Article for the Louis W. Stern Best Article on
Marketing Channels and Distribution Award), American Marketing Association 2000 (Co-authored with Patrick
L. Schul)
Best Paper Nomination (For the 1999 International Society of Franchising Paper), International Society of
Franchising 1999 (Co-authored with Patrick J. Kaufmann)
International Who's Who of Professionals 1998
Citation of Excellence (For the 1996 Journal of Small Business Management Article), ANBAR, UK 1997
Citation of Excellence (For the 1996 Journal of Business Venturing Article), ANBAR, UK 1997
Citation of Excellence (For the 1995 International Small Business Journal Article), ANBAR, UK 1997
Best Paper Nomination (For the 1995 Society of Franchising Paper), IFA/Society of Franchising 1995
Best Paper Award (For the 1992 Journal of Marketing Article), Fogelman College of Business, MSU 1993
Marquis' Who's Who in Advertising 1989
Academic Scholarship, Virginia Polytechnic Institute & State University 1983
The Degan Scholarship, The University of Bombay 1973
The Heras Scholarship, The University of Bombay 1973
The Godinho Prize, The University of Bombay 1972
PROFESSIONAL HONORS
Executive Committee of the Board of Governors, International Society of Franchising 2007 to Present
Board of Governors, International Society of Franchising 1993 to Present
Chair, International Society of Franchising 1992-1993
International Franchise Association Education Committee 1992-1997
MANAGEMENT/EXECUTIVE DEVELOPMENT
2006 University of South Florida Supply Chain Management Executive Seminar October 21st –December 16th
2005 Clarkson University Engineering & Global Operations Management Executive Online Seminar on Design of Experiments January 22
nd – April 17
th
2004 Clarkson University Engineering & Global Operations Management Executive Seminar in Marketing May
24th
–28th
2002 Clarkson University Global Supply Chain Management Executive Seminar August 6th – 9th
1995 Bath Iron Works Corporation (General Dynamics), Bath, Maine In-House Customized Offering
Topics included Marketing Management, Industrial Marketing, International Marketing, Marketing to
Governments & High Tech Marketing (12 Sessions)
1993 Bath Iron Works Corporation (General Dynamics), Bath, Maine In-House Customized Offering
Topics included Marketing Management, Industrial Marketing, International Marketing, Marketing to
Governments & High Tech Marketing (12 Sessions)
CONSULTING EXPERIENCE
2003 Sears Canada Inc., Toronto, Canada
Tracking and the Re-Validation of Agents Response Index (ARI).
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2002 Sears Canada Inc., Toronto, Canada
Tracking and the Re-Validation of New Agents Response Index.
2001 Morpace Pharma Group, Concord, Massachusetts
Developing comparative statistical analysis of new drug trials
2001 Sears Canada Inc., Toronto, Canada
Redevelopment and the Evaluation of New Agents Response Index.
2001 Sears Canada Inc., Toronto, Canada
Contrasting Expectations and Perceptions Across Agent Classes.
2000 Sears Canada Inc., Toronto, Canada.
Tracking and the Re-Validation of Agents Response Index (ARI).
2000 Health Advances, Inc., Wellesley, Massachusetts
Development and execution of research aimed at developing viability estimates for new drugs
1999 Sears Canada Inc., Toronto, Canada
Tracking and the Validation of Agents Response Index (ARI).
1999 Sears Canada Inc., Toronto, Canada
Tracking the Payoffs of Relational Perspective to Agency Management.
1998 Sears Canada Inc., Toronto, Canada
Development and the Validation of Agents Response Index (ARI).
1998 Sears Canada Inc., Toronto, Canada
Development and the Validation of Agents Response Index (ARI).
1997 Sears Canada Inc., Toronto, Canada
Exploring the Role of Communication Strategies on Principal-Agent Governance
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