refund process with open items in customer’s account
Post on 13-Dec-2015
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Release security deposit document (T.code: FPSEC2)
Enter security deposit document number (172436) or select with the help of (F4) and press Enter
Showcasing the Security Deposit document. Click on RELEASE Button to release the Security Deposit Amount
Showcasing Account Balance Display After the Security Deposit is Full Released and is posted with Unique Document Number
Use T-Code FPE2M,change security deposit document number and assign payment method. Enter Contract Account of the Customer along with the
Document Number(generated after releasing security deposit)
Selecting payment method (C) through F4.payment method C is for outgoing Cheque payment for refunding security
deposited in consumer’s account
Use T-code FPY1 for Refund. Enter Date ID, Identification, Contract Account of the Customer, Company Code, Due Date and Payment Method.
Select Additional Information in Problem Class and Select all the Check Boxes present in Additional Log in the Log Tab. Click on “ SAVE “ Button. After
Saving “ Click on SCHEDULE PROGRAM RUN “ button
Showcasing the transactions done in the Customer’s Account. Double Click on the Refundable Amount Document.
Showcasing Refundable Amount is Refund to the Customer via Check as mode of Payment. Enter Document and the Check Number. T.code: FPCH1
Showcasing the Refundable amount is Refund to the Customer with Check and it is posted in respective Head
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