replacing the water cooler: connecting through enterprise microblogging

Replacing the water cooler:connecting through enterprise microblogging

Zaana HowardDarren RyanCPA Australia

Once upon a time…

ProtagonistCPA Australia129 000+ members450 employees16 offices11 countries

PrefaceWhy this microblogging thing…?

A quick note

about Yammer

…

Chapter 1A love story in the making

(…and still in the making)

Chapter 2Reminiscing about good times(the mushy part…)

Organisational learning

‘All of us are smarter than any of

us’

Knowledge sharing AKA the lunch

review

Flattened communication AKA the first 90 days

Simplifying the complexAKA the Japanese website incident

Lesson 1Who owns it?

(now and later)

Lesson 2Measure from the start(you’ll thank me later)

Lesson 3Be ready for what

may (or may

not) happen

Lesson 4 Integrate (rinse, wash, repeat)

Lesson 5Keep it simple

Epilogue…

Thankyou - Questions

Zaana Howardzaanahoward.com

@zaanazaanahoward@gmail.com

Darren Ryan@darrenjryan

darren.ryan@cpaaustralia.com.au

Image acknowledgementsAll images courtesy of Flickr creative commons1. & 20. Bubbles in the water cooler by quinn.anya.2. Mini book III: binding detail by B_Zedan3. Silhouette by Jim (jaytay)4. One thing puzzles me by Piulet6. A winter love story by Pink Sherbert Photography7. Dance of love by kjunstorm8. Group Hug. By Ian Layzell by ianlayzelluk9. Lunch by malias10. Flat by ASurroca11. In a land of mist...listening, observing… by oleg.ski12. Zuzu up close by atomicshark13. Stick tug-of-war by optimieron14. Blue tape measure by Darren Hester15. surprise!!! 4/365 by bensonkua16. Camouflaged by [brian] 17. Red fruit: apple by beta karel18. Abstract 1 by wisconsinhiker19. The Question by Corey Templeton