request for interest (rfi) #2001-374
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February 14, 2020
Addendum to
Contra Costa County’s 2020 Request for Interest:
RFI #2001-374
AB 109 West County Reentry Resource Center
Response to Questions Received
RFI for AB 109 West County Reentry Resource Center Page 2
Written Questions: RFI #2001-374
1. In reference to RFI Section III, Background, on page 7 stating “In November 2015, the West
County Reentry Resource Center was opened to the public as the Reentry Success Center,
located in the City of Richmond”:
a. Who is the current West County Reentry Resource Center contractor?
The current Contractor for the Center is Rubicon Programs, Inc.
b. Will you please provide the current service plan and most recent annual report
for the West County Reentry Resource Center contractor?
The current service plan included as Attachment 1, and most recent annual
report included as Attachment 2 to this document.
2. In reference to RFI section IV, Project Description, on page 7 stating “In accordance with
and reflecting the Plan, the Contractor will operate the Center as a collective impact
initiative, partnering with multiple public agencies and private nonprofit organizations (the
Partners) to provide co-located, integrated, on-site services to support each Client’s
successful reintegration into the community and increase public safety by reducing
recidivism”:
a. Would you please identify the supervising agency that refers clients to the
Center?
The County has not limited the Center to only accepting client referrals from
any specific supervising agency.
b. Would you please specify how long Clients are expected to receive services from
the Center.
The County has not set any expectation as to how long clients are to receive
services from the Center and believes that this will largely be determined on a
case by case basis.
c. Would you please specify how many Clients visit the Center annually?
Referring to the most recent annual report (Attachment 2), there were 325
intakes in the Center’s most recently completed year of operation.
d. Could you please clarify if Clients are subjected to consequences for not
participating in the Center’s programming?
RFI for AB 109 West County Reentry Resource Center Page 3
While some may experience consequences for not participating in Center
programming, the County does not require nor encourage these types of
sanctions.
3. In reference to RFI Section VI.A.1, Center Location, on page 8 stating “Contractor will be
responsible for identifying the physical space in the West Region of Contra Costa County at
which the Center will be located. If necessary to obtain the objectives of the project, also
contracting for the completion of any required tenant improvements, purchasing or securing
all required furniture and equipment, and operating the Center by providing adequate
staffing and reentry services to the County's reentry population”:
a. Is the Contractor required to designate space within the Center for Partners and
their staff, and would a designated conference room or group room be sufficient
to accommodate Partners as they provide demonstrations or meet with Clients?
The County has not made any explicit requirements as to how any space is to be
designated to partners beyond the requirement that it be appropriate to achieve
an environment that provides access to “integrated, co-located services and
resources on-site (delivered by On-Site Partners).” (Page 3 of Section 2.1.2 of
the “West County Reentry Resource Center Design and Implementation Plan”
identified on RFI page 7).
4. In reference to RFI Section VI.A.2.a, Center Personnel, on page 8 stating “Contractor shall
be solely responsible for recruiting, hiring, training, and employing, at a minimum, a
dedicated Center Director and two additional full time support staff for the project.
Contractor shall also provide any additional staff necessary to ensure the Center’s successful
operations,” what are the positions the current Contractor staffs at the Center?
The current personnel of the Contractor who have all or a portion of their costs
paid for through the contract with the County include:
• Center Director
• Office Manager
• Lead Reentry Coach
• Reentry Coach
• Senior Quality Assurance Manager
• Chief Program Officer
5. In reference to RFI Section VI.A.2.c, Service Provision and Coordination, on page 9 stating
“Contractor shall develop coordinated intake, assessment, referral, and data management
policies and practices to support efficient triage and service coordination for each Client”:
a. Is the Contractor expected to provide individualized assessments to each Client
referred to the Center?
RFI for AB 109 West County Reentry Resource Center Page 4
The County expects that their may be different processes for Clients depending
on the services a referred Client intends to access or desires, services that are
provided should be individualized where it makes sense to do so, and would
therefore require some level of assessment to determine a Client’s unique
circumstances and characteristics.
b. Is the Contractor expected to provide direct services to Clients in the form of
group counseling, therapy sessions, or case management services?
The County has not set any expectation about the direct services to be provided
by the contractor specifically beyond what is described in the RFI. However,
Contractor should ensure that the Center helps facilitate Client access to an
appropriate array of reentry services to effectively “support each Client’s
successful reintegration into the community” whether such services are provided
by the Contractor or a Center Partner. (RFI page 7)
6. In reference to RFI Section VI.A.2.d, Center Steering Committee, on page 9 stating:
a. Contractor shall require the CSC to be responsible for providing Center oversight
and outreach support, assistance in fundraising efforts, and leadership in
developing a written assessment of program and Center Director performance at
least once during the contract term.
b. Contractor shall establish a Center Steering Committee
c. The Center Steering Committee is expected to meet no less frequently than four
times during each year of the contract term.
May the Contractor organize the CSC with member of its organization’s leadership?
The composition of the Center Steering Committee will at least be expected to
meet the requirements established in Section 2.1.3 of the “West County Reentry
Resource Center Design and Implementation Plan” identified on RFI page 7.
7. In reference to RFI Section VI.A.2.e, Partnership Development and Capacity Building, on
page 9 stating “Contractor shall develop MOUs and other agreements with all relevant
Center partners, including community-based agencies and County, state and federal
providers, for in-kind services as determined to be necessary by Contractor based on
identified needs of Center Clients, to be delivered at the Center or via referral to other
agencies off-site”:
a. How many Partners has the current Contractor established Memorandums of
Understanding (MOUs) or service agreements with?
In the most recent reporting from the Contractor to the County the Center
indicated it is currently implementing the collective impact model as an ongoing
collaboration among 29 other partners.
RFI for AB 109 West County Reentry Resource Center Page 5
b. In the event a contract is awarded to someone other than the current Contractor,
would the new Contractor be permitted to establish agreements and MOUs with
the current Center’s Partners?
The County would permit this.
c. Will Partners be compensated for services provided to referred Clients utilizing
funding identified in the itemized FY 2019-20 AB 109 Public Safety
Realignment Budget listed on page 7 of the RFI?
This will have to be determined on a case by case basis as it is not necessarily
the case that all Partners of the Center will receive any funding under AB 109
Public Safety Realignment.
d. Will the Reentry Resource Center Supplier will be expected to compensate
public agencies, private nonprofit organizations, or other Partners who Clients
are referred to?
The Supplier will not be expected to compensate the County for services a
County agency or County Contractor provides to a referred Client,
compensation arrangements for all other organizations and agencies are
expected to be negotiated by the Supplier.
8. In reference to RFI Section VII.b, Contract Monitoring and Evaluation, on page 10 requiring
the completion of progress report forms supplied by the County, please provide a sample or
blank progress report the Contractor will be expected to submit to the County.
While the County maintains the discretion to change the information is requests be included
in a progress report, Attachment 2 provides a sample of a recent progress report.
9. In reference to RFI Section IV, Reference, on page 14 stating “The page for references shall
not exceed a total of one (1) single-sided, 8.5” x 11” page, and shall be presented after the
organizational chart,” may a Responder include Letters of Support after the list of
references?
Do not included any letters of support as part of your RFI response.
10. In reference to the RFI Section entitled “Response Instructions” on page 13 stating
“Statement of Interest is to be double-spaced and typewritten on 8 1/2" x 11" paper
RFI for AB 109 West County Reentry Resource Center Page 6
(recycled preferred) with no less than 1" margins on all sides, using an easy to read 12-point
font. Total statement shall not exceed three (3) pages,” may the text be smaller than 12-point
font and should it be structured in a narrative format or in table form?
The Statement of Interest shall be provided in and easy to read 12-point font exactly, and
written in a narrative form.
11. In reference to the RFI Section entitled “Résumés” on page 14 stating “Attach, after the
page of references, a current resume or CV for each staff expected to work on this project,
and the executive management of the organization. Clearly indicate any positions you
expect that you will need to hire,” may job descriptions be attached in lieu of résumés for
staff yet to be hired?
Please do not attach an job descriptions to your RFI response.
ATTACHMENT 1
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 1
Project/Program Name Reentry Success Center
Agency Name Rubicon Programs, Inc
Report compiled by Pat Mims, Director
Reporting period 1/1/2019 to 6/30/2019
Section One: Performance and Demographic Data Measures
The table below reflects new members and intakes completed during the current reporting
period. Intake and orientation procedures were recently combined. This combined process now
eliminates a wait period for the potential new members. Prior procedure, where there was a gap
between intake and orientation being offered, resulted in potential members not returning for
intake completion.
Table 1: Reentry Success Center –
new intakes Q1-Q2
FY 2018-2019
Q1 Q2 Q3 Q4 Total
New Intakes 61 108 68 88 325
Intakes – Men (69%)
46 73 45 59 223
Intakes – Women (30%)
15 35 19 29 98
New Members 61 108 68 88 325
Total served = All non-duplicated individuals receiving services. New intakes = All non-duplicated individuals receiving services on-site at the Center for the first time. Not all individuals served identify as men or women. New members = individuals who successfully complete orientation, reentry plan and commit to more intensive services.
ⁱPercentages are equal to the whole number in the same
cell divided by the “New Intakes” in the same column/time period.
Section Two: Budget Expenditures
COUNTY OF CONTRA COSTA Summary Report Template
ATTACHMENT 2
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 2
Start yr/mo. of current contract 7/1/18 Duration of current
contract (in years)
1
Contract yr/quarter that you are
reporting against
18/19 Qtr 3 & 4
Budget
Headings
Total budget
allocation under
current contract
Expenditures
this reporting
period
Total
expenditures to
date
Further information,
justification or
comments.
Staff 279,034 260,037 260,037
Travel &
Subsistence
2,000 1,671 1,671
Equipment 36,044 29,996 29,996
Dissemination
activities
2,185 360 360 Numerous activities are
planned for the
upcoming reporting
period
Evaluation
activities
Not a budgeted
line in current
approved budget
Program
operations (non-
personnel)
108,418 97,511 97,511
Incentives or
other direct
individual client
support
9,000 10,995 10,995
Consultants and
Subcontractors
30, 500 20,866 20,866
Section Three: Programmatic or Operational Changes
During this reporting period there have been additional staff changes worth noting. On 1/16/19,
Mr. Clexton Ward was hired on as the Peer Mentor Coordinator. On 5/6/19, Ms. Ana Castrellon
was hired on as Reentry Coach. Former Peer Mentor Coordinator, Lawrence Robinson and
Reentry Coach, Dameion King are no longer with Rubicon Programs. With the newest additions
the RSC is fully staffed with an entirely new team.
During this period of staff transitions and acquisitions at the Center it is encouraging to report that
there was minimal lapse in services and members remained engaged.
Section Four: Concerns/Changes with Organizational Context or Partners
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 3
This reporting period there are no concerns with partner engagement. Partners have been
consistent in scheduling Center space, facilitating presentations and participating in workshops.
Partners and providers have been consistent in participating in County wide partner and
provider meetings. The following partners have collaborated within the collective impact model
to serve the re-entry population in partnership with the RSC:
Alcohol and Other Drugs (AODS)
Bay Area Legal Aide
Bay Area Rescue Mission Catholic Charities of the East Bay Center For Human Developement
Center Force
Community Works West
Contra Costa College
Contra Costa County Behavioral Health
Contra Costa County EHSD Contra Costa County Food Bank
Contra Costa County Public Defender’s Office Clean Slate Unit
Contra Costa County Senior Community Service Employment Program Cypress Mandela of Alameda County GRIP
African American Health Conductors
Health Right 360
LEAP Micro Easy Tech
Men and Women of Purpose MWP
Project Second Chance
Richmond MAIN Richmond Works Rubicon Programs
Safe Return Project San Pablo Economic Development Corporation (EDC)
Shelter Inc. Small Business Development Center Sparkpoint Whole Foods
This reporting period there are no concerns with partner engagement as partners have been
welcoming to the incoming RSC leadership and staff alike. In addition, partners have been open
to scheduling and reengaging with RSC activities during the transition of this entirely new team.
My concern is that AB-109 County contracted CBO partners are not obligated to work with the
Reentry Success Center in the capacity of the collective impact model as it has been designed
for the County re-entry system. The Reentry Success Center is not in a position to hold partners
accountable for not engaging in this system structure.
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 4
Section Five: Programmatic Outcomes, Lessons Learned
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 5
Alpha Cohorts: The final Alpha cohort for the fiscal year began on March 25, 2019 and
concluded on May 17, 2019. There were originally 18 enrolled with 12 graduating. At the
conclusion of the graduation ceremony RSC hosted a banquet to celebrate the
accomplishments of its members. In attendance were partners and providers, Probation,
community members and family and friends of the members. Alpha members receive
the following array of services with each cohort.
Alpha participants receive the following services within a cohort:
8 weeks of Restorative Practices Circles
8 weeks of T4C curriculum 3x a week
*8 weeks of Alcohol and Other Drugs (AODS) group facilitation and individual
counselling for those interested
*8 weeks of Behavioral Health group facilitation and individual counselling for
those interested
8 weeks in which twenty (20) partner agencies share their resources at least once
during a cohort
Mentors are immediately assigned to those that are interested in the mentoring
program
Clean Slate: On June 15, 2019, the RSC in partnered with Contra Costa Public
Defenders Office, Bay Area Legal Aid, and Rubicon Programs to hold a Clean
Slate day. This event was held at the Reentry Success Center and was well
attended by the community.
Partner Capacity Building: On January 24, 2019, in collaboration with Community
Works West the RSC hosted a Restorative Practices training for partners and
providers. This training equipped partners and providers with the tools necessary
to conduct restorative circles and incorporate restorative practices within their
agencies. Surveys were taken and there was an overwhelming response of that
this training was extremely helpful.
Mentorship: On February 28, 2019 and June 6, 2019, the RSC hosted the mentor
training facilitated by Men and Women of Purpose. As a result of these trainings
nine mentors (4) were identified by the RSC Mentor Volunteer Coordinator and
now work specifically with members from the Center.
Pro-Social Activities:
On February 6, 2018, ten (10) mentees were escorted to the Golden State Warriors
basketball game. This exciting event was filled with community building, healing,
appreciation and mentor-mentee connection.
. On February 16, 2019, and April 27, 2019, the RSC hosted a breakfast game day
in which members were fed a hot breakfast meal, played games for small prizes
and built community amongst one another. These events were well attended by
members.
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 6
On April 12, 2019, the RSC hosted a day in the park in which members were
transported to the Richmond Marina and enjoyed building community with one
another while enjoying BBQ.
On May 25, 2019, ten Mentees and three mentors were transported to the Stone
Soul Concert in which mentors and mentees were afforded the opportunity bond
and listen to some good music. This event was powerful for members as some had
never attended a concert before.
On Monday evenings from 5:30pm to 7:30 pm, in collaboration with Community
Works West the RSC is hosting a Restorative Arts class. This restorative practices
class is designed to address trauma through expressions of creation.
Unfortunately, due to a loss of funding the last class was in May. The RSC is seeking
out funding to continue this class in the future.
On Thursday evenings the RSC is hosting a Men’s “Forward Thinking” support
group. Forward Thinking is a safe place for men to gather together and discuss life
challenges, successes, losses, current events and whatever arises as a result of
“checking-in” during group discussion
Communications: In collaboration with HealthRIGHT360 and with approval from
the Sheriff, the winter/spring and summer issue of the Reentry VOICE was
published and distributed throughout West County Detention Facility (courtesy of
the Sherriff) and throughout the County.
Behavioral Health has assigned a clinician to hold weekly office hours at the Center. This
clinician has been facilitating weekly group counselling sessions with the Alpha class and
individual counselling for those seeking mental health services.
Alcohol and Other Drugs (AODS) is on site two days a week supporting members in their
recovery by holding weekly groups with Alpha participants and individual counselling for
those seeking recovery services. Several members have been referred to outpatient and
inpatient treatment as a result of this service being on site weekly.
JANUARY THRU MARCH 2019:
67- MEMBERS ATTENDED AODS WORKSHOP/GROUP
13- MEMBERS MET WITH AODS INDIVIDUALLY
0- MEMBERS ASSISTED WITH CONTACTING AODS ACCESSLINE
1- MEMBERS DETOX PLACEMENT
0- MEMBERS MAT(MEDICATION ASSISTED TREATMENT) REFERRAL
1- MEMBER OUTPATIENT 2.1 INTAKE REFERRAL
0- MEMBER RESIDENTIAL 3.1 INTAKE REFERRAL
1-MEMBER ASSISTED BY AODS STAFF WITH ACCESSLINE TO SPEAK W/FINANCIAL
COUNSELOR TO OBTAIN MEDI-CAL BENEFITS TO RECEIVE AODS SERVICES.
83=TOTAL AODS ENCOUNTERS
APRIL THRU JUNE 2019:
76- MEMBERS ATTENDED AODS WORKSHOP/GROUP
13- MEMBERS ATTENDED SIS-SUDS WALK IN GROUP
(Seeking Information & Support/Substance Use Disorders) begin date was 5/14/19
2-MEMBERS ASSISTED WITH CONTACTING AODS ACCESSLINE
1- MEMBER DETOX PLACEMENT
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 7
0- MEMBERS MAT(MEDICATION ASSSISTED TREATMENT) REFERRAL
2- MEMBERS OUTPATIENT 1.0 INTAKE REFERRAL
0-MEMBERS RESIDENTIAL 3.1 INTAKE REFERRAL
1- MEMBER ASSISTED BY AOD STAFF WITH ACCESSLINE TO SPEAK W/FINANCIAL
COUNSELOR TO OBTAIN MEDI-CAL BENEFITS TO RECEIVE AODS SERVICES.
96=TOTAL AODS ENCOUNTERS
The RSC and Network/HR360 have combined our individual Partner and Provider
meetings West/East and are now holding Contra Costa County Partner and Provider
meetings. The RSC will host every other month in West County and HR360 will host every
other month in the Central and East. This strategy was established to inform partners and
providers of reentry work happening countywide.
The lessoned learned from this reporting period was that service providers were not
holding consistent space at the Center and connecting with members as they were
walking in the door. To remedy this situation a calendar was created in which service
providers could come in as the Alpha class would end and present their programs with
the members in line with the Alpha mantra of the week. This strategy not only improved
service provider engagement it also gave members a broader perspective of the
support the Center and its partners offer.
Section Six: Next Steps
AB 109 Adult Reentry Services
ORJ Revisions, November 2018 Page 8
Short Term Goals for Next Reporting Period:
Expanding night programming
Established MOU’s with engaged providers and partners
Establish a stronger presence within the County jails/prisons.
Identify additional partners to engage their services with the RSC
Allocate more resources to convene and coordinate AB109 contractors for capacity
building
Professional development of RSC staff/trainings
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