robert yang 01-03-2017 resume

Robert Yang 1837 Kalakaua Avenue Apt. 1009, Honolulu, HI 96815 | T: (808) 489 – 0522 | rkkyang9@gmail.com Education June 2010 – December 2014 University of Hawaii at Manoa, Honolulu, HI

Bachelor of Business Administration in Entrepreneurship and International Business (Double Major), Cum Laude

Professional Experience January 2015 – May 2015 June 2016 – Present Freelance Marketing and Business Development Coordinator Clients: Omnitrak Marketing Research Group, Sura Hawaii, Thank Q Pocha, The

Mini Store at Dole Cannery, 808 Lunch, Clear Cloud • Design and produce marketing collateral (menus, flyers, business cards,

websites, social media posts/content, etc.) • Develop and recommend marketing strategies • Engage in necessary rebranding to match evolving prospective target

markets • Perform administrative duties such as: complete and process legal

documents, generate invoices and spreadsheet reports, logistics coordination, etc.

May 2015 – May 2016 Management Trainee Enterprise Rent – a – Car, Honolulu, HI

• Coordinated customers’ entire rental experience from reservation to pick -up to return of the vehicle

• Went above and beyond for all customers, delivered consistent customer service and rectified all problems/issues

• Performed management administrative duties such as: audit rental contracts, collect accounts receivables, properly maintained inventory of rental cars, created income and operation reports, etc.

• Grew relationships between company and its accounts through on-site marketing visits and fixing concerning service issues

• Managed satellite location and grew business by delivering “completely satisfied” levels of customer service and making favorable business decisions

May 2014 – Dec 2014 Promotions Associate (Internship) American Marketing Association, Honolulu, HI

• Designed and created association’s marketing collateral, and digital/print content via Adobe Photoshop and Illustrator

• Spread brand awareness through various endeavors such as social media, emails, website posting, college campus bulletin board, flyers

• Sought and obtained outside sponsors (Redbull and Island Plastic Bags) February 2014 – Dec 2014 Sales Advisor H&M Waikiki Flagship Store, Honolulu, HI

• Assisted customers in finding apparel suitable to their preferred styles • Processed customer payments and returns at the cash register • Organized the presentation of the store and restocked products

Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe Creative Suite (Photoshop, Illustrator, Premiere), operating camera/filming/video editing and production, conversational Cantonese, intermediate Korean, leadership, customer service, teamwork.