saas implementation

Post on 23-Jan-2015

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With SaaS being all the rage, the final session in this HROA webinar series looks at how organizations prepare themselves for implementation. What is similar to traditional technology deployments and what differs? Industry leaders share best practices as they discuss change management, the role of the business and internal IT, the powers and limitations of configurations, and building a SaaS solution to maximize your ROI. They additionally share what needs to be done post go-live to ensure your solution is not an event but continues to evolve including how to best manage the upgrade process, using case studies to highlight what has gone well and areas for improvement. Panel: - Frederic Lequient, Group Vice President, Consulting, Oracle/Taleo - Scott Mahoney, Managing Director, Seertech Solutions Americas - Sona Manzo, Strategic Partnership Practice, Futurestep Moderator: Ken Tress, Senior Director, Oracle

TRANSCRIPT

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SaaS Implementation:What’s different?

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Welcome & Logistics

• Questions– Via webinar chat– During Q&A portion of the call

• Join the conversation – On Twitter with #hrtechchat

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About HROA

• Founded in 2003 - Global association • Open to anyone in the HR Outsourcing and

Transformation industry anywhere in the world: practitioner, buyer, provider, technology firm, advisor, consultant, or academic.

• Mission to be the single recognized community for improving the quality, effectiveness, and efficiency of outsourcing as part of an overall HR service delivery strategy.

• www.hroa.org

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Today’s Panel

Frederic LequientOracle

Scott MahoneySeertech Solutions

Sona ManzoFuturestep

Ken TressOracle

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SaaS ImplementationToday we will cover 4 critical components

Change Management

Role of ITRole of the Business

Configuration

Post Go-Live

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Change Management

SaaS vs. a Traditional BPO Deployment What is different?

Implementation Timeline Faster /shorter; what to watch out for?

Vendor’s Ecosystem Advantages/

disadvantages

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IT &Business Collaboration

Roles differ in a SaaS deployment

Role of IT

Role of the Business

Budget owner?

Post Go-Live• .

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Configuration vs Customization

What is Configuration

Benefits of Configuration

Challenges with Configuration

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Post Go-Live Evolution

2003 2013

How to ensure your investment pays off What’s different

For the Business For IT

Best Practices Pitfalls

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Change Management

Role of ITRole of the Business

Configuration

Post Go-Live

BPO Benefits in a SaaS World

Ken

SonaFrederic

Scott

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Questions & Comments

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