scaling the content audit: confabmn 2014

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How to scale content audits to map your ecosystem. Methods for quantitative, qualitative, and competitive analysis. This is intended as an introduction and work of inspiration, if you have questions about details involved in research please contact me via Twitter at @meaningmeasure. Let's get a lot of people to help provide answers that benefit all of us :)

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Scaling the Content Audit: Methods for Exploring Your

Content EcosystemMisty Weaver | #ConfabMN

© JS Bracher

Misty Weaver

© JS Bracher

Misty DAWN Weaver

© JS racher© JS Bracher

@content_insight | @meaningmeasure

#ConfabMN #ConAudit #Chunkthatblob

Content audits are a tool and a process for making informed decisions in strategy and design

http://www.flickr.com/groups/explainia/ https://www.flickr.com/photos/murdocke/ Murray Thompson

Your range

Methods for Exploring

M. Lounsbery

Ecosystem

Content Is Alive

Eckhard Jakob

Content

Audiences

InfluencersCompetition

Business

Content Ecosystem

What’s Your Context?

© JS Bracher

3 Dimensions of Scaledrbob http://bit.ly/SzEoeT

we MEASURERonnieb http://bit.ly/1irO8g4

we SIZEJeltovski http://bit.ly/1j37rMs

we CONQUER © JS Bracher

So… Why aren’t we doing a

content audit?

Because

why ARE we doing a content audit?

Match scale with context

Have a destination orientation

Before you start

Why before what.What before how.

-@abby_the_IA

What you need to know

• How much time do you have?• How much money?• How many people?• Can those people stare at

spreadsheets for days?

Pain

Really, before you starthttp://www.morguefile.com/creative/godidwlr

1. Quantitative Inventory

Content without an inventory is like a

library without a catalog

Content inventory: map your assets

Know where you are and see where you’re going

• Refresh• Redesig

n • Migratio

n• Care

and Feeding

• Find quick fixes• Orphans• Duplicates• URL structures• Basic Hierarchy• Missing data

Scale it http://www.morguefile.com/creative/jeltovski

Robots are our friends

http://content-insight.com/

Can an intern do it?

Can an intern do it?What does intern mean to you?

Level up with a technical auditMightyohm http://bit.ly/1oqhQau

Audits help you improve what you have and how you will

improve everything to come

Content models, page tables, templates, checklist and editorial calendars

Scale it

Earl53 http://bit.ly/1imcigj

Can an intern do it?

Be very clear about what you want to collect and catalog and

WHY

Socialhttp://bit.ly/1jA19J8

Social Audits: From dead to connect

Create pathways, build relationships© JS Bracher

Scale it

Jeltovski http://bit.ly/1j37rMs

Can an intern do it?

Make sure they understand the platforms, evaluative needs, and

outcomes.

You are not alone

Competitive & Comparative Audits

FidlerJan http://bit.ly/1oqkD3g

When do you need a competitive audit?

Mind the Gap

• Benchmarks• Differentiators• Audience Insights• Potential Partners

Scale it

Can an intern do it?

3. Qualitative Audit

http://bit.ly/Rr4yiH

Define quality

• Business Goals• Audience Needs and Tasks• Systems and Constraints

You CAN do too much

• calls to action, • links, duplicate content,• headings, subheadings, titles, captions, consistent use of terms, • publish date, author, • event date, location, price, sequence or series, speaker or teacher, • image metadata,• use of Keywords, jargon, overall readability,• scroll length, break points, load time• accessibility, seo, shareability

• Can a person complete a task based on content provided? • Is the content, function accurate?

We all have journeys© JS Bracher

We all have tasksAmanda L. Goodman @godaisies

It is so scalable© JS Bracher

Can an intern do it?

Then so can you!

Call it an audit

THAN DO A CONTENT AUDIT

http://bit.ly/1e84opR

Time for a reframe

http://bit.ly/1i5bz3i

Your mountain is waiting

Thank you, I’ve been @meaningmeasure

Ready to Audit Resources

• Sample Course Syllabus http://www.meaningandmeasure.com/content-strategy-syllabus/#reads

• Kevin P Nichols Inventory and Audit template http://www.kevinpnichols.com/2012/10/kevin_p_nichols_1.html

• How to Conduct a Content Audit by Donna Maurerhttp://uxmastery.com/how-to-conduct-a-content-audit/

• Content Knowledge is Power by Sara Wachter-Boettcher http://www.smashingmagazine.com/2013/04/29/content-knowledge-is-power/

• Content Insight: The Qualitative Audit http://content-insight.com/resources/content-inventory-and-audit-articles/qualitative-content-audit/

• Building the Mother of All Content Inventories by Sue Davis http://blogs.ec.europa.eu/waltzing_matilda/building-the-mother-of-all-content-inventories/

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