sean langton - developing strategy in a disrupted environment
Post on 21-Jan-2018
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Sean LangtonGeneral Manager,
Software Engineering | Enterprise Services
Bankwest
Au.linkedin
Sean LangtonGeneral Manager,
ES Strategy & Planning
au.linkedin.com/in/seanflangton
5 Elements of
Every Digital
Transformation Strategy
5 Tests for your Digital Strategy5 Tests of Your Digital Strategy
Demographics
Your Digital customer base is younger than
average
You have programs teaching customers and staff to
use digital products1
5 Tests for your Digital Strategy5 Tests of Your Digital Strategy
Throwaway
You have technology older than the average
employee
You’ve already retired technology introduced since
2010 and see that as a good thing2
5 Tests for your Digital Strategy5 Tests of Your Digital Strategy
Pace
Your processes still refer to paper forms and
documents
Processes are hard/impossible to execute “offline”3
5 Tests for your Digital Strategy5 Tests of Your Digital Strategy
Change
Change is hard and doesn’t sustain – focus on “old”
ways
Culture of impatience, demanding improvement4
5 Tests for your Digital Strategy5 Tests of Your Digital Strategy
Capability
Job titles are unchanged in 10 years
Half of today’s jobs didn’t exists 10 years ago5
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