sécurité et traçabilité des marchandises
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A.Hamid KHINIBILLAMorocco, January 24th,2008
Sécurité et Traçabilité des Marchandises
Shipment Security
3Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
List the guidelines to securely pick up and deliver shipments and to be able to identify potential security risks
Explain to customers the need for adequate packaging of their shipments and identify appropriate packaging
List procedures for handling high value shipments
List the steps that can be taken to make theft or pilferage difficult
Objectives
4Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Thieves will target a shipment / a route if the following factors existing: The contents is Attractive Shipments are Visible & they are Easily Identifiable There is an Access to shipments Low probability to get caught High chances of Success
Shipment Security Principles – How do thieves think?
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Do Not Leave Shipments Unattended Lock Doors Secure Areas Numbered Seals Seal Containers (ULD's) Adequate Packaging
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Pick-Up
Should be done by courier known by shipper
Any deviation of that should be reported to shipper
Prescheduled for working days only
Try to avoid day before weekend and holiday to avoid having high value shipments
on-hold during weekends and holidays
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Loading at Shipper
All shipments to be accounted for
Total number of pieces matched with loading manifest
Not match – driver not allowed to leave premises before discrepancy
has been solved
Shipments not 100% (damages, wrongly prepared etc) not to be
accepted
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At DHL Origin Site
All OB shipments unloaded at origin site are to be accounted for and checked against
loading manifest
Shipment preparation to be checked again
Shipments to be under constant monitoring (CCTV and/or physically by security guard
or dedicated DHL staff)
Stored in secure cage/area if not moved within two hours
9Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Departing from DHL Origin Site
Shipments to be accounted for when loading into truck for gateway/hub
Checked against loading manifest
Status check on all pieces (signs of pilferage etc)
Driver to be instructed to go straight to gateway/hub
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Departing from GTW/HUB
Shipments to be accounted for when loaded into aircraft/container All pieces to be checked against loading manifest Status check to be conducted before loading Origin to ensure that pre-alert has been fully implemented
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Arriving Destination GTW/HUB
Immediately upon arriving shipments are to be accounted for
Shipments/pieces to be checked against loading manifest
Check status of shipments for discrepancies, signs of pilferage etc
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Miscellaneous
Dedicated staff to conduct shipment control and status check All checks and controls to be done under supervision Provide a list stating the staff present during the control and check of shipments At each check-point there should be a shipment status control for signs of pilferage, damaged goods etc Discrepancies, signs of pilferage, damaged goods etc should be documented either with digital pictures or video recording All incidents to be escalated immediately to security with copy to origin (this includes discrepancies in shipment status, signs of pilferage, damaged goods etc) All security related incidents to be reported into SID Security investigation to be initiated
Shipment Inspection
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Objectives
Explain to a customer why inspection of shipments that DHL accepts for carriage is essential for express transport Explain what we are looking for, which shipments need inspection and how the policies apply to known and unknown customers List what DHL can/cannot accept for carriage and why List all follow-up actions if a suspicious item is found State how to effectively calm down a customer who becomes “difficult” during a routine shipment inspection
15Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Scene after bomb explosion
Necessity of Shipment Inspection
16Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Necessity of Shipment 100% Inspection either for known or unknown Shippers
DHL’s responsibilityCommitment to Government and Airline AuthoritiesDeterrent
Objective Security InspectionCheck for any illegal substancesCheck for contraband and dutiable material is not included in non-dutiable shipmentsCheck for dangerous goods or any material hazardous to aircraft
Hand search
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Profiling the Shipment Suspicious signs Weight and contents Packaging and wrapping
Profiling the Shipper Suspicious behavior Method of Delivery Miscellaneous
Profiling the Shipper and Messenger
– Deliveries by Messengers
Shipment Profiling
18Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Governmental Authorities Import/Export Restrictions Value Restrictions Classifications
DHL Commodity Restrictions Weight and Size Restrictions
Airline Dangerous Goods
Acceptable Commodities Regulations
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Prohibited Commodities
Unacceptable to Transport Antiques Animals Arms and Ammunition Firearms, Weaponry and Parts Thereof Bullion Currency Jewelry Precious Metals and Stones Drugs Hazardous Goods Ivory Pornography Any Local Restrictions
20Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Shipment Inspections at Pick Up or Front Counter Location
Who ? Front Counter Couriers
How ? Signs & Airway Bill Notifications In Front of Customer Explain Why Use Cutter Open at sides and remove tape Compare Airway Bill and Contents
Follow-Up Reseal Affix Inspection Sticker Remove to Secured Area
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Secure Area
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Shipment Inspections on Regular Customers
Who? How? Follow-Up
Aviation Security
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Know how access to airport is controlled and which areas are more restricted than others.
Understand all issues related to aircraft security protection.
Clarify the shipment aviation security supply chain
Understand the different modes of controlling air cargo
Define the criteria for a known customer/account consignor
Treat transshipment cargo in terms of aviation security
Objectives
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Landside/Airside
Security Restricted Area/Critical Part
Access control
Airport identification badge
Vehicles
Screening/controlling of staff
Prohibited Articles
Aviation Security – Definitions
Airport Security
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Aircraft in service/ not in service
Aircraft security search/ check
Protection of Aircraft – access control
Sealing of Aircraft
Aircraft Security
Aviation Security – Definitions
27Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Cargo, courier or express parcels shall only be carried by air where the following security controls have been applied:
The processing and handling shall be performed by properly recruited and trained staffThe cargo shall be searched by hand, screened by x-ray equipment or by simulation chamber.
Security controls
Aviation Security – Cargo Security
GAS Application
29Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
What is GAS?
IAS3.1ACA3.1
ELCS CIA
DCC
GAS consists of 5 applications:
Clear in the Air - CIA
Data Cleansing and Classification - DCC
Ema Local Clearance System - ELCS
Air Cargo Automation – ACA 3.1
Import Accounting System – IAS 3.1
Regional Gateway Process
Manifesting System – MS, a replacement for FDM will also soon be available and part of GAS
30Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
Customs alerts & WPX alerts where does GAS support the regional
clearance process?...
…each stage of the regional clearance process is covered by GAS
How will it work?
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What is DCC?Data Cleansing and Classification Engine is a web based clearance application which :
supports the Global Clearance Process
handles Customs and EWPX/WPX alerts
deploys quickly & easily
Is web based, centralized & scalable
automates processes with minimal intervention
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What is DCC?
DCC ELCS Customs
Airway Bill,invoice image
NetworkWPX, EWPX, Custom’s alert
GREF/CRD
Reference data
Cleaned WPX alert,Customs alert
CustomsResponse
SubmitDeclaration
FDM/MS
DCC 1.2DOX Information
ACA
Update status
IASDuty billing info
CIA
33Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
What is DCC?
The current version of DCC offers: Import Data Cleansing & Classification processes
Output interfaces to clearance systems
Translations (inc double-byte characters)
Daily Reporting
Limited Customer Instructions
Identification of piece count variances between
existing records and incoming WPX pre-alert
Automatic uploading of shipment information
without user intervention
34Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page
What is ACA?
The latest version of ACA offers…. WPX alert handling
Shipment updates and status setting
Piece enablement
GTW and bond inventory control
Multiple bond location setting
Accurate checkpoint generation
Direct interface with IAS
Extensive gateway, bond and management reporting
A proven application, ACA is used widely in Asia
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