session 1 businessdashboardpresentation-christensen

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Results at a GlanceTelling your business story through

dashboardsCarolinas Council IMA Conference

17 February 2012

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The car dashboard

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The speed of business

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Information=Decisions

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Key takeaways

•Business value

•Design/Development Process

•How do we use them?

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Three key questions

•Why do we need a dashboard?

•How do we present information?

•How do we design it?

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Why do we need a dashboard?

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Business vs. Technical

•Why are we spending time on this?

•Why don’t we just start designing?

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Exercise (10 Min)

•Assignment of role (see workbook)

•What information do you need?

•Why do you need it?

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Key Performance Indicators (KPIs) vs.

MetricsMetrics

KPIs

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Follow-up exercise(10 Min)

•Identify metrics in your role

•Which metrics are KPIs?

•Why are other metrics not KPIs?

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Types of Dashboards

Strategic

Tactical

Operational

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How do we present?

• Simple

• Visual

•Organized

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Tables

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Charts

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Narratives

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Exercise (15-20 Min)

•Review information/KPI from prior exercise

•Design a dashboard on 8.5” x 11” paper

•Attempt to mix tables, charts, and narratives

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How to Design?

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Teamwork - Business and IT

BusinessInfo needsVisual toolsFast access

ITData tables

Application developmentFast access

Drilldown needs

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Application Skills

Excel

Access

ERP Systems

Dashboardingtools

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Exercise (10-15 Min)

•Examine your dashboards from the prior exercise

•What data would you need to complete these dashboards?

•What questions would you ask your IT group on this project?

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A true business project

•Management

• Finance

• Information Technology

•Communication

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Project Planning

• Events

•Milestones

• To-do items

•Critical path

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Questions and Discussion

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Resources

•Business Dashboards - Nils Rasmussen, et al

•Balanced Scorecards & Operations Dashboards in Excel - Ron Person

•Excel 2007 Dashboards & Reports for Dummies - Michael Alexander

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WBP Information

•Phone – (563) 265-1161

•E-mail – dc@whiteboardbusiness.com

•Website – www.whiteboardbusiness.com

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Information = Success

•Communication

• Flexibility

• Key metrics