sharepoint user group geneva - introduction to office 365

Introduction to Office 365

SharePoint User Group – Geneva – March 2014 – Mark Stokes

Mark Stokes Red Plane

Microsoft Partner in North West UK

www.redplane.co.uk

@FlyRedPlane

Office 365, SharePoint, Azure, nopCommerce, Windows 8 Apps, Windows Phone Apps, iOS Apps, .Net

mark.stokes@redplane.co.uk

@MarkStokes

Interests: SharePoint, Technology, Photography, Raspberry Pi, Snowboarding, Mountain Biking, Running, Tough Mudder, My Dog - Hugo

Agenda

What is Office 365

SharePoint Online

Office 365 Administration

SharePoint Administration

What the marketing does and doesn’t tell you

Service Continuity

Cloud Considerations Trust – Security & Privacy

Office 365 Datacentre locations

Control

Cost / Benefits

Boundaries and Limits for Office 365

On-Premises / Office 365 Hybrid

Power BI for Office 365

Migrating to Office 365

Application Development

Some other things to think about

What is Office 365?

Office 365

What is Office 365?

Office 365

Lync Online

What is Office 365?

Office 365

Lync Online

Exchange Online

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

What is Office 365?

Windows Azure Active Directory

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

Azure Hosted

Applications

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

Azure Hosted

Applications

.Net Application

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

Azure Hosted

Applications

.Net Applicatio

PHP Applicatio

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

Azure Hosted Applications

.Net Applicatio

PHP Applicatio

What else can you think ok?

What is Office 365?

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Applicatio

PHP Applicatio

What is Office 365?

Dynamics CRM Online

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Applicatio

PHP Applicatio

What is Office 365?

Dynamics CRM Online

Power BI for

Office 365

Office Web Apps

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Applicatio

PHP Applicatio

What is Office 365?

On-Premises Active Directory

Dynamics CRM Online

Power BI for

Office 365

Office Web Apps

Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Application

PHP Application

What is Office 365?

ADFS / DirSync

Dynamics CRM

Online

Power BI for Office

Office Web Apps Office 365

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Applicatio

PHP Applicatio

What is Office 365?

ADFS / DirSync

Yammer Windows Azure Active Directory

Dynamics CRM

Online

Power BI for Office

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Application

PHP Application

What is Office 365?

ADFS / DirSync

Yammer

Dynamics CRM

Online

Power BI for Office

Lync Online

Exchange Online

SharePoint Online

Office Pro Plus

.Net Applicatio

PHP Applicatio

SharePoint Online

Site Collection

SharePoint Online

SC Site Collection

SharePoint Online

SC SCSite

Collection

SharePoint Online

SC SC SC SC

SharePoint Online

Supporting Services

SharePoint Online

Search

SharePoint Online

Search BCS

SharePoint Online

Search BCSSecure Store

SharePoint Online

Managed

Metadata

SharePoint Online

InfoPath Forms

Managed

Metadata

SharePoint Online

InfoPath Forms

User Profiles

Managed

Metadata

SharePoint Online

InfoPath Forms

User Profiles

Records Mngmt

Managed

Metadata

SharePoint Online

InfoPath Forms

User Profiles

Records Mngmt

OneDrive for

Business

Managed

Metadata

SharePoint Online

SC SC SC SC SC SC SC SC

InfoPath Forms

User Profiles

Records Mngmt

OneDrive for

Business

Managed

Metadata

SharePoint Online

SC SC SC SC SC SC SC Search

InfoPath Forms

User Profiles

Records Mngmt

OneDrive for

Business

Managed

Metadata

SharePoint Online

SC SC SC SC SC SC SC Search

InfoPath Forms

User Profiles

Records Mngmt

OneDrive for

Business

Managed

Metadata

SharePoint Online

SC SC SC SC SC SC SC Search CTHubApp

Catalog

InfoPath Forms

User Profiles

Records Mngmt

OneDrive for

Business

Managed

Metadata

SharePoint Online

SC SC SC SC SC SC SC Search CTHubApp

Catalog

Public Websit

InfoPath Forms

User Profiles

Records Mngmt

OneDrive for

Business

Managed

Metadata

Office 365 Administration

Office 365 Administration - Users

Office 365 Administration – Set up SSO

Office 365 Administration – Assign Licences

Office 365 Administration - Domains

Office 365 – Service Status

Office 365 Administration - Reports

SharePoint Online - Administration

SharePoint Online – Site Collections

SharePoint Online – OneDrive for Business

SharePoint Online - InfoPath

SharePoint Online – User Profiles

SharePoint Online - BCS

SharePoint Online – Term Store

SharePoint Online – Records Management

SharePoint Online - Search

SharePoint Online – Secure Store

SharePoint Online - Apps

SharePoint Online - Settings

PowerShell

Office 365 offers a large suit of PowerShell cmdlets for common administrative tasks

SharePoint Online? Not so much!

30 cmdlets in SharePoint Online vs 774 in SharePoint 2013 on-premises

http://technet.microsoft.com/en-us/library/fp161364(v=office.15).aspx

Community efforts to wrap CSOM code in PowerShell cmdlets

Gary Lapointehttp://blog.falchionconsulting.com/index.php/2014/01/announcing-my-custom-sharepoint-online-cmdlets/

Chris O’Brienhttp://www.sharepointnutsandbolts.com/2013/12/Using-CSOM-in-PowerShell-scripts-with-Office365.html

Delegated Administrators

You can give your preferred MS Partner “Delegated Administrator” access to your tenancy

They can now log into your Tenancy Administration pages and make changes on your behalf

Delegate Administration means you do not have to purchase a license for your MS Partner to support you

And they don’t have to maintain account details for every client!

What the marketing tells you

No upfront “infrastructure” costs

Simple per user per month licencing cost

It’s always there (99.9% uptime – Financially backed!)

Access Anywhere, Anytime on Any Device

You will save money

It’s quick, easy and idiot proof

There is no downside

It’s the future

We are “all in”

It what you should be doing…..

What the marketing doesn't tell you

Upfront Costs Awareness, education and training on new systems

You still need to “design” your cloud environment

You still need to migrate your content into The Cloud

You might need to invest in faster / more robust Internet connectivity

De-provisioning costs of existing infrastructure

Supporting Architecture – DirSync / ADFS – Single Sign-On

Vendor Lock-in

Lack of control of the platform

You will (should) save money if you do it right and have a medium to long term strategy

How good is your MS Partner at setting up and configuring the services?

Service Continuity Redundancy

Physical redundancy at server, datacenter, and service levels

Data redundancy with robust failover capabilities

Functional redundancy with offline functionality

Resiliency

Active load balancing

Automated failover with human backup

Recovery testing across failure domains

Distributed services

Distributed component services like Exchange Online, SharePoint Online, and Lync Online limit scope and impact of any failures in a component

Directory data replicated across component services insulates one service from another in any failure events

Simplified operations and deployment

Monitoring Internal monitoring built to drive automatic

recovery

Outside-in monitoring raises alerts about incidents

Extensive diagnostics provide logging, auditing, and granular tracing

Simplification Standardized hardware reduces issue

isolation complexities

Fully automated deployment models, making deployment easier than ever

Standard built-in management mechanism

Human backup Automated recovery actions with 24/7 on-call

support

Team with diverse skills on the call provides rapid response and resolution

Continuous improvement by learning from the on-call teams

Service Continuity

Continuous learning If an incident occurs, regardless of the

magnitude of impact we do a thorough post-incident review every time

Our post-incident review consists of analysis of what happened, our response, and our plan to prevent it in the future

In the event your organization was affected by a service incident, we share the post-incident review with you

Consistent communication Transparency requires consistent

communication, especially when you are using the service

We have a number of communication channels such as email, RSS feeds, and the very important and highly relevant Service Health Dashboard

Consistent communication

Trust - Security

Is your Cloud Provider Secure?

Do you “Trust” your cloud provider with your data?

What accreditations does you Cloud provider have (e.g. IL2 / IL3)

Are there any recorded security breaches?

What level of security to you actually need?

Could YOU do a better job of securing your own data?

Security of Data at Rest

Security of Data in Transit

Trust - Privacy / Data Protection

Where is your data? The laws of the land in the location where your data is stored

Check the small print of your Service Providers Terms and Conditions

Who owns your data? And what can they do with it?

Safe Harbor

Additional questions are: Just how private is your data REALLY?

Are hackers REALLY going to be interested in YOUR data?

If yes, then can your Cloud provider provide “at least the same” level of privacy control that you could do yourself?

Clandestine mass electronic surveillance data mining program

Operated by the US National Security Agency (NSA) since 2007

Collects stored Internet Communications based on demands made to Internet companies such as Google, Microsoft, Yahoo!, Facebook, PalTalk, YouTube, Skype, AOL, Apple

Provides – E-mail, Chat (Video & Voice), Videos, Photos, Stored data, VoIP, File Transfers, Video Conferencing, Notifications of target activity (logins, etc), Online Social Networking details, Special Requests

US as a World’s Telecommunications Backbone Much of the worlds communications flow through the US

A target’s phone call, e-mail or chat will take the cheapest path, not the physically most direct path – you can’t always predict the path.

A target’s communications could easily be flowing into and through the U.S.

US-EU Safe Harbor

Streamlined process for US companies to comply with EU Directive on the protection of personal data

Companies operating in the EU are not allowed to send personal data to countries outside of the European Economic Area unless there is a guarantee that it will receive adequate levels of protection

Intended for organisations within the EU or US that stores customer data, the Safe Harbor Principles are designed to prevent accidental information disclosure or loss.

US companies can opt into the program as long as they adhere to the 7 principles outlined in the directive.

US-EU Safe Harbor Principles

Notice – Individuals must be informed that their data is being collected and how it will be used

Choice – individuals must have the ability to opt out of the collection and forward transfer of the data to third parties

Onward Transfer – Transfers of data to third parties may only occur to other organisations that follow adequate data protection principles

Security – Reasonable efforts must be made to prevent loss of collected data

Data integrity – Data must be relevant and reliable for the purpose it was collected for

Access – Individuals must be able to access information held about them, and correct or delete it if it is inaccurate

Enforcement – There must be effective means of enforcing these rules

Office 365 – Datacentre Locations

Split into Regions

North America

South America

Europe, Middle East and Africa

Asia, Australia

------------------------------------

Office 365 Government Plans

Each Region as a Primary and Backup Datacentre

http://www.microsoft.com/online/legal/v2/?docid=25

Office 365 – Datacentre Locations

North America Primary: United States

Backup: United States

South America (Except Brazil) Primary: United States

Europe, Middle East and Africa Office 365 & Dynamics CRM Online

Primary: Netherlands and Ireland

Lync Online (provisioned prior to October 2011) - May have their Lync Online services hosted in the United States

Backup: Netherlands and Ireland

Except Active Directory and Global Address Book data are hosted out of datacentres in the United States to optimize performance

Asia, Australia Primary: Hong Kong and Singapore

Active Directory and Global Address Book data could be in Singapore, Netherlands, United States

Lync Online (provisioned prior to October 2011) - May have their Lync Online services hosted in the United States

Backup: Hong Kong and Singapore

Active Directory and Global Address Book data could be in Singapore, Netherlands, United States

Office 365 Government (US) Plans Primary: United States

Office 365 – Data Center Locations - Brazil

For customers located in Brazil, the primary data center for SharePoint Online is in Brazil. For customers provisioned for Exchange Online after October 30, 2011, a data center in Brazil is used interchangeably with a data center in the United States as the primary data center. For customers provisioned for Exchange Online prior to October 30, 2011 the primary data center continues to be in the United States.

Control - Or rather the lack of

You no longer control the platform

You no longer have control over platform updates

What warning / communication do you have of impending updates?

How do you test your configuration / customisations against impending updates?

What support capability is offered? /what are the SLAs?

Cost benefits

Compare on-premises to cloud for certain scenarios

Focus on running your company rather than being an IT company that makes some widgets

Short, medium or long term investment?

Capital Expenditure to Operational Expenditure

CapEx vs OpExCAPEX OPEX

Definition:

Capital expenditures are expenditures creating future benefits. A capital expenditure is incurred when a business spends money either to buy fixed assets or to add to the value of an existing asset with a useful life that extends beyond the tax year.

OPEX refers to expenses incurred in the course of ordinary business, such as sales, general and administrative expenses (and excluding cost of goods sold – or COGS, taxes, depreciation and interest).

Also known as: Capital ExpenseOperating Expenditure, Revenue Expenditure

Accounting treatment:Cannot be fully deducted in the period when they were incurred. Tangible assets are depreciated and intangible assets are amortized over time.

Operating expenses are fully deducted in the accounting period during which they were incurred.

In throughput accounting:

Money spent on inventory falls under CAPEX. The money spent turning inventory into throughput is OPEX.

In real estate term: Costs incurred for buying the income producing property.Costs associated with the operation and maintenance of an income producing property.

Examples: Buying machinery and other equipment, acquiring intellectual property assets like patents, furniture and fixtures

Wages, maintenance and repair of machinery, utilities, rent, SG&A expenses, license fees, office running expenses

http://www.office365-singapore.com/microsoft-office-365/office-365-opex-cost-savings/

Boundaries and Limits – Small BusinessFEATURE DESCRIPTIONStorage per user (contributes to total storage base of tenant)

500 megabytes (MB) per subscribed user.

Site collection quota limit Up to 1 TB per site collection. (25 GB for a trial).The minimum storage allocation per site collection is 100 MB.

Site collections (#) per tenant

1 site collection per tenant.

Sub sites Up to 2,000 sub sites per site collectionTotal available tenant storage

10 GB + 500 MB per user.For example, if you have 10 users, the base storage allocation is 15 GB (10 GB + 500 MB * 10 users).You can purchase additional storage up to a maximum of 1TB.

Personal site storage 25 GB per user, as soon as provisioned.This amount is counted separately, and does not add to or subtract from the overall storage allocation for a tenant. Personal site storage applies to a user’s OneDrive for Business library and personal newsfeed. For more information, see Additional information about OneDrive for Business limits.

Public Website storage default

5 GBA SharePoint admin can allocate up to 1 TB (the limit for a site collection).

File upload limit 2 GB per file.Sync limits 20,000 items in the OneDrive for Business library, including files and folders.

5,000 items in site libraries, including files and folders.

Number of users 1 - 25 usersMaximum number of external users invitees

Up to 500 unique external users in the directory (external users who have accepted sharing invitations).What is an external user?

Boundaries and Limits – Midsize BusinessFEATURE DESCRIPTIONStorage per user (contributes to total storage base of tenant)

500 megabytes (MB) per subscribed user.

Storage base per tenant 10 GB + 500 MB per subscribed user.For example, if you have 250 users, the base storage allocation is 135 GB (10 GB + 500 MB * 250 users).You can purchase additional storage up to a maximum of 20 TB.

Additional storage at a cost per GB per month.

To buy storage, see Change storage space for your subscription. IMPORTANT You can’t buy additional storage for a trial subscription.

Site collection quota limit Up to 1 TB per site collection. (25 GB for a trial).SharePoint admins can set storage limits for site collections and sites. The minimum storage allocation per site collection is 100 MB.

Site collections (#) per tenant 20 site collections (other than personal sites).Subsites Up to 2,000 subsites per site collection.Personal site storage 25 GB per user, as soon as provisioned.

Personal site storage applies to a user’s OneDrive for Business library and personal newsfeed. This amount is counted separately, and does not add to or subtract the overall storage allocation for a tenant. A SharePoint admin can allocate up to 1 TB per user. See Manage storage limits for OneDrive for Business libraries for details.For more information about OneDrive for Business, see Additional information aboutOneDrive for Business limits later in this article.

Public Website storage default 5 GBA SharePoint admin can allocate up to 1 TB (the limit for a site collection).

File upload limit 2 GB per file.Sync limits 20,000 items in the OneDrive for Business library, including files and folders.

5,000 items in site libraries, including files and folders.Number of users 1 - 250 usersMaximum number of external user invitees

Up to 10,000 unique external users in the directory (external users who have accepted sharing invitations).What is an external user?

Boundaries and Limits – Enterprise, Education, and Government

FEATURE OFFICE 365 ENTERPRISE PLANS (INCLUDING E1 – E4, A2-A4, G1-G4, AND SHAREPOINT ONLINE PLAN 1 AND PLAN 2)

OFFICE 365 KIOSK PLANS (ENTERPRISE AND GOVERNMENT K1 – K2)

Storage per user (contributes to total storage base of tenant)

500 megabytes (MB) per subscribed user. Zero (0).Licensed Kiosk Workers do not add to the tenant storage base.

Additional storage (per GB per month); no minimum purchase

To buy storage, see Change storage space for your subscription. IMPORTANT You can’t buy additional storage for a trial subscription.

To buy storage, see Change storage space for your subscription.IMPORTANT You can’t buy additional storage for a trial subscription.

Storage base per tenant 10 GB + 500 MB per subscribed user + additional storage purchased.For example, if you have 10,000 users, the base storage allocation is approximately 5 TB (10 GB + 500 MB * 10,000 users).You can purchase an unlimited amount of additional storage. IMPORTANT If you have a Government Community Cloud plan, you can purchase additional storage up to 25 TB.

10 GB + additional storage purchased.You can purchase an unlimited amount of additional storage. IMPORTANT If you have a Government Community Cloud plan, you can purchase additional storage up to 25 TB.

Site collection storage limit Up to 1 TB per site collection. (25 GB for trial).SharePoint admins can set storage limits for site collections and sites. The minimum storage allocation per site collection is 100 MB. IMPORTANT If you have a Government Community Cloud plan, the limit is 100 GB.

Up to 1 TB per site collection. (25 GB for a trial). SharePoint admins can set storage limits for site collections and sites. The minimum storage allocation per site collection is 100 MB. IMPORTANT If you have a Government Community Cloud plan, the limit is 100 GB.Kiosk workers (plans K1-K2) cannot administer SharePoint site collections. You will need a license for at least one Enterprise plan user to manage Kiosk site collections.

Site collections (#) per tenant 10,000 site collections (other than personal sites). 10,000 site collections.Subsites Up to 2,000 subsites per site collection Up to 2,000 subsites per site collection

Boundaries and Limits – Enterprise, Education, and Government

FEATURE OFFICE 365 ENTERPRISE PLANS (INCLUDING E1 – E4, A2-A4, G1-G4, AND SHAREPOINT ONLINE PLAN 1 AND PLAN 2)

OFFICE 365 KIOSK PLANS (ENTERPRISE AND GOVERNMENT K1 – K2)

Personal site storage 25 GB per user, as soon as provisioned.Personal site storage applies to a user’s OneDrive for Business library and personal newsfeed. This amount is counted separately, and does not add to or subtract the overall storage allocation for a tenant. A SharePoint admin can allocate up to 1 TB per user. See Manage storage limits for OneDrive for Business libraries for details.For more information about OneDrive for Business, seeAdditional information about OneDrive for Business limits later in this article.

Not available.

Public Website storage default 5 GBA SharePoint admin can allocate up to 1 TB (the limit for a site collection).

5 GBA SharePoint admin can allocate up to 1 TB (the limit for a site collection).Kiosk workers (plans K1-K2) cannot administer SharePoint site collections. You will need a license for at least one Enterprise plan user to manage Kiosk site collections.

File upload limit 2 GB per file. 2 GB per file.Sync limits 20,000 items in the OneDrive for Business library, including files and

folders.5,000 items in site libraries, including files and folders.

20,000 items in the OneDrive for Business library, including files and folders.5,000 items in site libraries, including files and folders.

Maximum number of users per tenant

1 – 500,000+ NOTE If you have more than 500,000 users, please contact the Microsoft represenative to discuss detailed requirements.

Maximum number of external user invitees

Up to 10,000 unique external users in the directory (external users who have accepted sharing invitations).What is an external user?

SharePoint On-Premises / Office 365 Hybrid

Power BI

Application Development

No farm solutions

No web solutions

App Model

SharePoint Hosted

Auto-Hosted (beware!)

Provider Hosted

Sandboxed Solution

JSOM / REST

Deployment?

Testing?

Support?

Things to think about

Content Migration

Connectivity

Internet Connectivity

Cloud connectivity to on-premises LOB applications

Features

Do you need features your chosen cloud doesn't have / support?

Customisations

Developing

Deploying

Maintenance / Support - Third Party Support Contracts (changes to the platform might break your code)

Office 365 – #SPC14 updates

Full Social integration of Yammer in 365

Project codenamed Oslo – Graph Search for Office 365

365 Video portal template, using Azure media services

New Power BI capabilities in 365, dynamic mapping techniques and Natural Querying Language for BI

Office 365 fully integrated on Apple, Android and Microsoft Devices

1TB Site collection limit for 365

Infinite Scale tenancies in 365

New Elastic Encrypted Storage for 365

One Drive for Business On Premises, Hybrid or Full Cloud

Simplified global RESTful API for Office 365

Bridges between Dynamics and SharePoint

New Compose App feature for office 365, quickly throw together HTML5 apps that communicate through REST

SharePoint Online Service Description (list of features)

http://technet.microsoft.com/en-us/library/jj819267.aspx

Thank you…

sharepoint user group geneva - introduction to office 365

office web apps office

premises office

flyredplane office

sharepoint user group

application development

windows phone apps

hybrid power bi

ios apps

Technology

scorm player 365 - european sharepoint, office 365 … ·...

no-code development opportunities in sharepoint 2013 and...

sharepoint online (office 365) vs. sharepoint server

collab 365 building business solutions on office 365 and...

modern team sites in sharepoint online · sharepoint online...

365 command: managing sharepoint in office 365

hybrid sharepoint - office 365 & on-prem sharepoint 2013...

office 365 - sharepoint saturday quito

driving operational governance for sharepoint, office 365...

office 365 sharepoint online

sharepoint saturday ottawa - from sharepoint to office 365...

office 365 and sharepoint

docave content manager - amexus® · as additional features...

office 365 – sharepoint 2013 onprem hybrid

sharepoint fest chicago - from sharepoint to office 365...

managing sharepoint within office 365

charter global ase study -sharepoint office 365 migration...

securing office 365 and sharepoint

powertagging for sharepoint and office 365

sharepoint records management - office 365