sharepoint: what does good look like?

SharePoint: What does ‘good’ look like?

Mark MorrellIntranet Pioneer

My SharePoint background

• As BT intranet manager, I implemented SP2010 governance, standards and features

• Since leaving I help other organisations to:– develop SharePoint strategies– build governance frameworks• Roles, responsibilities, standards, support, training

– encourage best use of SharePoint features

Agenda

• SharePoint 2003 - 2013• What can you do to make SharePoint ‘good’ or

‘bad’?• What steps do you need to take?• What does ‘good’ look like?• How your SharePoint can be ‘good’

Is SharePoint ‘good’ or ‘bad’?

• Each SharePoint version has features to help but other features may hinder you use it

• But Microsoft don’t package up ‘good’ or ‘bad’ versions of SharePoint

• It is how you implement SharePoint that helps people feel if it is good or bad

Developing a strategy for SharePoint

Strategy

Plan

Culture

Governance

Business strategy

User experience and needs

Resources

Governance for SharePoint

Content types

Accredited (branded) Authoritative and reliable. People use it with confidence; know it is up to date and relevant. Usually information has a large audience. Few people can edit it. Usually one person will own and manage it.Collaborative (OOTB)Can be owned by everyone, an individual or community. Anyone can contribute or comment on it. It can be a view expressed which is wrong or can change quickly or be changed many times.

User experience• ‘Mega menu’ at the top of page with titles that expand to show most

popular/important content• Site menu on left side of page to navigate to site’s contents• Breadcrumb trail to help people navigate easily back to a previous page on their

journey• Title of each page to show in the header and footer of every page• Common principles of navigation, functionality, and look and feel with the option

of having distinct branding• Content to have an owner, review and last updated date shown at bottom of page• Content sections show what they contain. People can collapse or expand sections

to show links and content within them • Some sections can be forced to stay open e.g. corporate news• My Profile provides information about individual to help you realise this is the right

person. Can include contact details, location, manager where they work, whereabouts and relevant information, experience and interests

Source: www.sharepointconfig.com How to: Create a Simple SharePoint 2013 People Directory

Source: Sharepoint 2010 features code.cmsstores.com

Summary

• There are factors that influence why people feel SharePoint is ‘good’ or ‘bad’ apart from the technology itself.

• It is more likely to be how you have approached and implemented SharePoint rather than the tools and features people can use.

Thank you

Blog: intranet-pioneer.comTwitter: @markmorrell

Email: mark@intranet-pioneer.com