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ISEB 2012
BUSINESS TRACK
NO. Code Author Paper Title
1. B1-01 Rahmad Effendi rahmad_effendi@mail.binadarma.ac.id (Binadarma University, Indonesia)
Analysis of Role of Microfinance Institutions in Improving Small Micro Enterprises Funding: A case Study of Palembang
2. B1-02 Ulfi Kartika Oktaviana ulfiko@yahoo.com Fitriyah Urannia_uin@yahoo.com (Islamic State University Maulana Malik Ibrahim Malang, Indonesia)
Financial Ratio to Distinguish Islamic Banks, Islamic Business Units and Conventional Bank in Indonesia
3. B1-03 Maria Natalia marianatalia90@hotmail.com Golrida Karyawati golridda@yahoo.com Budi Hermawan budi.hermawan@ibii.ac.id (Institut Bisnis dan Informatika Indonesia)
Analysis of Integrity of Company’s Financial Statement Listed in Corporate Governance Perception Index (CGPI)
4. B1-04 Wulan Sari Astami wulansariastami@yahoo.com (Indonesia University of Education Bandung, Indonesia)
The Influence of Direct Labor Cost to Gross Profit of Aerostructure Division of Pt.Dirgantara Indonesia (Ltd.)
5. B1-05 Fajri Adrianto fajri.adrianto@hotmail.com Department of Management, Faculty of Economics, Andalas University Padang, Indonesia
A Comparison of Islamic Portfolio and Market Portfolio at Indonesian Market
6. B1-06 Hydzulkifli Ibn Hashim hydzulkifli@gmail.com Asmak Ab. Rahman asmak@um.edu.my Faculty of Syariah (Syariah & Economy) Universiti Malaya, Malaysia
The Corporate Investment Participation in Developing Waqf Properties in Malaysia
7. B1-07 Badruddin A. Rahman badruddin@uum.edu.my School of Business Management, Universiti Utara Malaysia
Strategic Considerations Impacting Survival of Venture Capitalist in Malaysia
8. B1-08 Rida Rahim rida_rahim95@yahoo.com Management Department Faculty of Economics Andalas University Padang
The Effect Of Capital Structure With The Cost Of Capital As A Moderating Variable, Development Policy And Dividend Policy Of The Company's Investment In Consumer Goods Industries That Listing On The Indonesia Stock Exchange (BEI)
9. B1-15 Agung Dharmawan Buchdadi, Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics
Money Illusion : The Incurable and Non-Exception Financial Phenomenon ( A Case of Jakarta Metropolis Middle-Lower Group)
State University of Jakarta agungdharmawan@feunj.ac.id
10. B2-01 Maria Ulfah Catur Afriasih cherie_959@yahoo.com School of Post Graduate Study, Magister of Business Managemen, UPI Bandung, Indonesia
Validating the ISO9001:2000 Quality Management System in assessing teacher performance of SMKN 3 and SMKN 11 Bandung
11. B2-02 Chee-Wee Tee teecw@utar.edu.my Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Malaysia
Examining the relationship among talent retention, job satisfaction and turnover intention: A conceptual framework
12. B2-03 Lili Sugeng Wiyantoro li2k_feuntirta@ymail.com Tubagus Ismail ismailtb@yahoo.com Sultan Ageng Tirtayasa University, Indonesia
Management control system, dysfunctional behavior and national culture
13. B2-04 Mohd. Hakim Abdul Hamid mohdhakim@gmail.com Mohd. Rafi Yaacob rafi@umk.edu.my Mohd. Nazri Muhayiddin mnazri@umk.edu.my Fakulti Keusahawanan dan Perniagaan, Universiti Malaysia Kelantan, Malaysia
Managing Phreakers Attack: A comparative Study
14. B2-05 Azman Che Omar cheomaradr346@gmail.com Faculty of Business Management, UiTM Kelantan, Malaysia
A model of the quality management system outcomes at the public university: A case study at UiTM
15. B2-07 Nur Haizal Mat Yaakob @ Ariffin (UniSZA) haizal@unisza.edu.my Prof. Dr. Muhammad Hariri Abdullah (UiTM, Shah Alam, Malaysia) mhariri2003@yahoo.co.uk Prof. Dr. Marzuki Ibrahim (UiTM, Machang, Malaysia) marzukiibrahim@kelantan.uitm.edu.my Firoz @ Mohd Firoz bin Ahmat Basri (UnisZA, Malaysia) firoz@unisza.edu.my Fauzilah binti Salleh
(UniSZA, Malaysia) fauzilah@unisza.edu.my
The Important Of Design Knowledge For Decision Maker
16. B2-08 Purwohandoko warogpurwo2008@yahoo.co.id Sri SetyoIriani srisetyo2009@gmail.com Andre DwijantoWitjaksono dwiyan23@yahoo.co.id Faculty of Economic, Universitas Negeri Surabaya, Indonesia
Corporate Resources Portfolio As A Determination Strategy Basis In Improving Competitive Advantage
17. B2-09 Waseso Segoro (Gunadarma University) waseso@staff.gunadarma.ac.id Nandan Limakrisna (Persada Indonesia University) amarta.nandan@gmail.com
The influence of Service Quality Perception and Relationship Quality toward Customer Loyalty: A Research on Cellular Providers in West Java
18. B2-10 Sri Herianingrum sriheria@yahoo.co.id Meri Indri Hapsari meryn_04@yahoo.com Economics and Business Faculty, Universiti Airlangga, Indonesia
Human Resource Recruitment in Islamic Management Perspective
19. B2-11 Rebi Fara Handika rfhandika@gmail.com
Empowering Small and Medium Enterprises in West Sumatra: Towards Sustained Competitive Advantage
20. B2-12 Ratih Hurriyati ratih@upi.edu Indonesia University of Education, Bandung, Indonesia
Analysis of Information Technology User Behavior Model by Creative Economy-Based Entrepreneurs
21. B2-13 Fadhilla Irwandy fhadilla.irwandy@gmail.com University of Andalas, Indonesia
Organizational Commitment and job Satisfaction as Consequences of Empowerment and Transformational Leadership (Case in Andalas University)
22. B2-14 Anik Lestari Andjarwati yessy.artanti@gmail.com Faculty of Economy UNESA, Indonesia
The Re-Engineering of Training Implementation Management of Entrepreneurship Class on Vocational High School as a Model of Youth Entrepreneur Invention in East Java
23. B2-15 Puspo Dewi Dirgantari dewiez_thea@yahoo.co.id Department of Management Science Indonesia University of Education, Bandung, Indonesia
Analysis on the Quality of Educational Services in a Effort to Improve the Image of Higher Education
24. B2-16 Poppy Indriani poppy_ucat@yahoo.com Harnovinsah noviuib@gmail.com Faculty of Economics, University of Bina Darma, Palembang, Indonesia
Analysis of the Application of Total Quality Management on the Internal Audit Function (A Case Study on SMEs in Palembang)
25. B2-17 Agung A.W.S. Waspodo awaspodo@gmail.com Agung Wahyu Handaru & Andhika Wahyu T’rtyasa Faculty of Economics, Universitas Negeri Jakarta, Indonesia
The Effect of Training and Compensation on Employee’s Productivity : An Empirical study at AJB BUMIPUTERA, Operations Division, Branch Office Rawamangun, Jakarta
26. B2-18 Mohd Misron Omar misronomar@gmail.com Romiza Md Akhir romiza@umtech.edu.my Noor Raihan Abdul Hamid
Personal Knowledge Management (PKM): A Proposed Conceptual Framework
raihan@umtech.edu.my University of Management and Technology (UMTECH), Selangor, Malaysia
27. B2-20 Yessy Artanti yessy.artanti@gmail.com Nindria Untarini unindria@yahoo.com Agus Frianto frianto75@gmail.com Faculty of Economic, Universitas Negeri Surabaya, Indonesia
Implementation Business Training on Improving the Quality of Business Relationship on Local Franchise in Surabaya, Indonesia
28. B2-22 Tubagus Ismail ismailtb@yahoo.com Munawar Muchlish muchlish_ak@yahoo.com Sultan Ageng Tirtayasa State University, Indonesia
Formatting Strategy and Management Control System; Evidence from Indonesia
29. B2-23 Yasmin Hassan yasmin911@kelantan.uitm.edu.my Sarwani Mohamad Salleh Faculty of Business Management, UiTM Kelantan, Malaysia
Exploring Critical Success Factors For a Customer Relationship Management in a Cooperative
30. B2-24 Nor Azma bt Rahlian ema_azmarina@yahoo.com Nik Wan bin Omar nikwanma@unisza.edu.my Azizah Endut enazizah@unisza.edu.my Nur Haizal bt Mat Yaakob haizal@unisza.edu.my Universiti Sultan Zainal Abidin (UnisZA)
Budaya Keselamatan Dalam Industri Pembuatan: Peranan Penguatkuasaan Undang-Undang dan Persekitaran Kerja Dalam Meningkatkan Tahap Keselamatan
31. B2-25 Norudin Mansor norudinm@tganu.uitm.edu.my Azyanee Luqman azyanee@tganu.uitm.edu.my Faculty of Business Management Universiti Teknologi MARA (Terengganu)
Competitive Advantage through Organizational Learning: To What Extent Does It Influence Employees’ Competency?
32. B2-26 Rendi Jenesa jenesarendi@gmail.com Harif Amali Rivai harifamali@gmail.com Management Department, Faculty of Economics, Andalas University
A Test of Mediating Role of Job Satisfaction in the Relationship between Job Stress and Perceived Organizational Support: Evidence from Indonesians’ Nurses.
33. B2-27 Adhy Suryadi adhys@yahoo.com Universitas Pendidikan Indonesia Bandung, Indonesia
Arsitektur Strategik Unit Usaha Syariah PT. Bank X.
34. B2-29 Feni Hardi fenihardi@gmail.com Management International Department – Economic Faculty – University of Andalas, Padang, Indonesia
Leadership Style And Decision Making Models Of Not-For Profit Organization And Its Impact on Job Performance
35. B2-30 Yanti yantialiumar@yahoo.com Ahmad Ardinal Rasyidi amaik_blu3@yahoo.com Andalas University Padang, Indonesia
The Analysis of Aptitude, Role Perception, Skill Level, and Personal Factor on Against Sales Person Performance at AUTO 2000 Padang
36. B3-01 Christianingrum syifa.meira@yahoo.com Indonesian University of Education Bandung, Indonesia
Implementation of experiential marketing for loyalty creation in Humaira salon
37. B3-02 Ike Janita Dewi ikejanitadewi@yahoo.com Faculty of Economics, Sanata Dharma University, Yogyakarta, Indonesia
Influence of awareness, perceived importance and perception towards others on intention to implement responsible tourism marketing: Evidence from Indonesian tourism small and medium enterprises
38. B3-03 Nadia Asandimitra nadiaasandimitra@gmail.com Tri Sudarwanto & Widyastuti Universitas Negeri Surabaya, Indonesia
The Implementation Of Marketing Factors And Social Networking Affecting The Success Of Bag And Suitcase Industry In Tanggulangin – Sidoarjo
39. B3-04 Mohamad Rizan dr_rizan@yahoo.com Agung Kresnamurti ak_prabu@yahoo.com Ghassany Hasyati ghassanyhasyati@gmail.com Faculty of Economics, State University of Jakarta, Indonesia
The Influence of price perception and Advertising Purchasing Decision
40. B3-05 Jun Surjanti junsurjanti@yahoo.com Sanaji dataaji03@gmail.com Dwiarko Nugrohoseno dwiarkonugroho@yahoo.co.id Faculty of Economic, Universitas Negeri Surabaya, Indonesia
Academic Performance cannot be Mediating Self Variables on Consumption Behavior: Empirical Study Senior High School Student in Surabaya
41. B3-06 Yana Setiawan yanasetiawanupi@gmail.com Indonesian University of Education Bandung, Indonesia
Influence of Retail marketing Mix Program on Customer Loyalty in The City of Bandung
42. B3-07 Fitri Lestari fitri_1923@yahoo.co.id Indonesian University of Education Bandung, Indonesia
Service Recovery Program for Creating Customer Satisfaction in Railway Regional Operations 2 Bandung
43. B3-08 Lili Adi Wibowo boswie2005@yahoo.co.id Indonesian University of Education Bandung, Indonesia
The Impact of Experiential Marketing Toward Branded Customer Experience Restaurant and Café Customer Loyalty and Its Impact on the Image of Bandung as Indonesian Tourism Destination
44. B4-01 NurNaddia Nordin &
NurHaiza Nordin nurnaddia@yahoo.com
The Role Of Innovation In Economic Growth: Evidence From Malaysia
45. B4-02 NurHaiza Binti Nordin & NurNaddia Binti Nordin nurnaddia@yahoo.com
Role Of Human Capital, Foreign Direct Investment (Fdi) And Innovation On Economic Growth In Bric Countries
46. B4-03 A Faroby Falatehan affalatehan@gmail.com Nor Zuriati Amani bt Ab Ghani norzuriati@kelantan.uitm.edu.my Suraya bt Husin surayahusin@kelantan.uitm.edu.my Faculty of Business Management, UiTM Kelantan, Malaysia
Contribution of Forestry Sector to Malaysian Economy and It’s Impact to
47. B4-04 Heriyanto Heriyanto@mail.binadarma.ac.id Aprilyanti Pratiwi Aprilyanti_Pratiwi@mail.binadarma.ac.id University of Bina Dharma, Indonesia
Government and Entrepreneur’s Concern in Overcome the Poverty Level on the Banks of Musi River
48. B4-05 Izza Mafruhah izza_wisnu@yahoo.com Facultas Ekonomi, Universitas Sebelas Maret Surakarta
The Model of Small Medium Enterprise Synergy to Economic Local Development
49. B4-06 Achmad Rizal achrzlrzl@yahoo.com Indonesian University of Education Bandung, Indonesia
Contribution of Human and Capital on Regional Economic Growth of Sumedang District of Indonesia
50. B4-07 Darmawan Soegandar darmawanmpa@windowslive.com Indonesian University of Education Bandung, Indonesia
Menekan Laju Inflasi Dengan Pemerataan Waktu Proyek Pemerintah Sebagai Upaya Mempertahankan Stabilitas Kurs Rupiah
51. B4-08 Dedi Herdiansyah herdiansyahdedi@yahoo.com Arif Perdana arifperdana@gmail.com Business Administration Department, State Polytechnic of Pontianak, Pontianak, Indonesia
Fairness and moral hazard as new themes in public service quality: Evidence from Entikong, official Indonesia-Malaysia land transport crossing-point
52. B4-09 Toti Srimulyati, SE. MT (Economics Faculty, Andalas University Indonesia)
Analysis Key Success Factors of Family Business That Owned by Ethnic Chinese and Natives in Padang West Sumatera Indonesia
ISEB 2012
ENTREPRENEURSHIP TRACK
NO. Code Author Paper Title
1. E1-01 Muhammad Abi Sofian Abdul Halim abisofian@tganu.uitm.edu.my Universiti Teknologi MARA, Terengganu, MALAYSIA Shaladdin Muda shaladdin@umt.edu.my Universiti Malaysia Terengganu
The Role of Social Entrepreneurship in Changing the Malay Small Business in Terengganu Fishery-Based Industry
2. E1-02 Siti Sarwani Mohamad Salleh siti.sarwanie@yahoo.com (UMK, Malaysia)
KOOP Guru’s Social and Co-Operative Strategies that Boost Entrepreneurial Ventures
3. E2-01 Zulhamri b. Abdullah zulhamri@fbmk.upm.edu.my Mohamad Shatar b. Sabran & Mohd Fauzi Ramlan Universiti Putra Malaysia, Malaysia
Enhancing the Standards of Professionalism dan Education for Student Enterpreneurship and Soft Skills Development in Universiti Putra Malaysia
4. E2-02 Syahrina Abdullah syahrina@uum.edu.my Habshah Bakar, Norashidah Hashim, Armanurah Mohamad armanurah@uum.edu.my & Ooi Yeng Keat Universiti Utara Malaysia, Malaysia
Kajian Pengesanan Program Ijazah Sarjana Muda Keusahawanan:Kes Universiti Utara Malaysia
5. E2-03 Mohd Azian bin Husin @ Che Hamat zian_160480@yahoo.com Kok Lanas Community College, Malaysia Naila Aaijaz naila@umk.edu.my UMK, Malaysia Mohamed Dahlan Ibrahim dahlan@umk.edu.my UMK, Malaysia
Entrepreneurship Education Conceptual Model : Towards Improving Community Education and Entrepreneurship Training
6. E3-01 Sri Herianingrum sriheria@yahoo.co.id Irham Zaki irhamzaki@yahoo.com Airlangga University, Surabaya, Indonesia
The role of financing Islamic bank “X” in the empowerment of MSMEs in Surabaya
7. E3-02 Nor Hayati Samba Mohamed , Nor Asiah Idris & NurfazilahainiMuhamadHanafi UiTM fazila_2504@yahoo.com
Venture Philanthropy and other Determinants in Influencing Zakat Paying Intention.
8. E4-01 Harry Entebang (UniMAS, Malaysia)
Integrated definition of corporate entrepreneurship
eharry@feb.unimas.my Richard T. Harrison (University Belfast, Northern Ireland, UK)
9. E4-02 Darmawan Soegandar darmawanmpa@windowslive.com Indonesian University of Education Bandung, Indonesia
Accountability and Transparency: Application of Good Educational Governance
10. E4-03 Siti Nur Hanis bt Zahari anis_zahari@yahoo.com Dr. Wee Yu Ghee yughee@umk.edu.my Universiti Malaysia Kelantan
Cabaran Perniagaan dan Pengalaman Peralihan : Faktor Penentu Bagi Kejayaan Perniagaan Keluarga
11. E4-04 Zainuddin Zakaria, hzainudd@tganu.uitm.edu.my Muhammad Abi Sofian Abdul Halim, Mohd Tajul Hasnan & Syafini Muda Universiti Teknologi MARA, Terengganu
Sustaining the Business Growth of Terengganu Tourism Industry : A Conceptual Framework
12. E4-05 Hasyaniza Yahya hasya167@tganu.uitm.edu.my UiTM Terengganu
Integrating Corporate Governance in the SMEs : A Challenge of Construction Companies in Terengganu
13. E4-06 Remiza Ivonna Erman remizaivonna@gmail.com Management Department, Economic Faculty, Andalas University
An Investigation of Learning Organization in Higher Education Institutions (HEIs) of West Sumatera : Case in Non-Academic Staff
14. E5-01 Trisninawati trisnina2000@yahoo.com Andrian Noviardy anmv08@yah00.com Fakultas Ekonomi Universitas Bina Darma, Indonesia
Healthy Food Entrepreneurship as an Alternatif
15. E5-02 Evi Gravitiani e_gravity2000@yahoo.com Sebelas Maret University, Surakarta, Indonesia
Household Industry on Plastic Waste in Sukunan Village, Yogyakarta, Indonesia
16. E5-03 Danesto Bacdayan Anacio dbanacio@yahoo.com University of the Cordilleras, Baguio City, Philippines
Marketable Wastes in Selected Philippine Higher Education Institutions (HEIs): Implications for HEIs in the ASEAN Region as Green Industries
17. E5-04 Lin Yan Syah lin_yan_shah@yahoo.com Universita Bina Darma Palembang - Indonesia
The Utilization of Social network in Supporting the Competitive Advantage
18. E5-05 Anton Adibroto (YARSI University, Indonesia) anton.adibroto@yarsi.ac.id Mohd Hafizie Bin Suhaimi (UMK, Malaysia) hafizie@umk.edu.my
Information Technology Entrepreneur Opportunities on Economic Development
19. E5-06 Tengku Khairi A. Rahman (UMK, Malaysia) a10e001f@siswa.imk.edu.my Ghazali Ahmad (UMK, Malaysia) ghazali@umk.edu.my
Personaliti Usahawan & Orientasi Keusahawanan Terhadap Prestasi Perniagaan Usahawan Batik Malaysia : Satu Kerangka Konseptual
20. E5-07 Vera Pujani verapujani@yahoo.co.id Management Department of Economics Faculty Andalas University Padang, Indonesia
E-commerce Websites Adoption: A Initial illustration in Indonesian SMEs
21. E6-01 Zainol Bidin b.zainol@uum.edu.my Faridahwati Mohd. Shamsudin faridah@uum.edu.my Zainudin Othman zainudin@uum.edu.my Universiti Utara Malaysia
Applying the theory of planned behavior on entrepreneurial intent among Malay accounting students in Malaysia
22. E6-02 Haryo Kuncoro har_kun@feunj.ac.id Faculty of Economics, State University of Jakarta, Indonesia
Entrepreneurial spirit transaction dynamics in public sector: The case of local economic governance in Indonesia
23. E6-03 Suhaila Abdul Kadir (UM, Malaysia) suhaila_um@yahoo.com M. Mohd Rosli (UMK, Malaysia) mrosli@umk.edu.my
Self-Efficacy of Small Entrepreneurs and Its Relationship with Success of Small Medium Industries in Peninsular Malaysia
24. E6-04 Armanurah Mohamad (UUM, Malaysia) armanurah@uum.edu.my Nor Aishah Buang chahbuang@yahoo.com Muhammad Hussin banting99@hotmail.com Universiti Kebangsaan Malaysia
Dimensions of Entrepreneurial Skill among Student Enterprise: The Case of Universiti Utara Malaysia
25. E6-05 Asri Laksmi Riani E-mail : asrilaksmiriani@yahoo.com Heru Irianto E-mail : irian_her@yahoo.com Agus Widodo E-mail : awd_hatta@yahoo.com Fakultas Ekonomi Universitas Sebelas Maret, Indonesia
Factor Analysis of Determinants Entrepreneurship Intention at Sebelas market University students
26. E6-06 Tan Boon Pin tan.boonpin@gmail.com Naila Aajaiz Universiti Malaysia Kelantan, Malaysia
Exploring the Inter Relationship of Unit Trust Investors and Entrepreneurs: Are Investors “Investopreneurs”?
27. E6-07 Yanto Sidik Pratiknyo yantosp@yahoo.com
Code of Conduct for SME in Bali and Makasar Indonesia : An Experimental research
Henky Satrio henky_satrio@yahoo.com Riana Sinaga riana.sinaga@yahoo.co.id Jakarta, Indonesia
28. E6-08 Norshaliza bt Abdul Razit @ Abdul Razak shalizashaliza@yahoo.com Naila Aaijaz naila@umk.edu.my Ghazali b. Ahmad ghazali@umk.edu.my Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan
Family Occupation is a Contributing Element Towards Students Entrepreneurial Inclination
29. E6-09 Zaleha Mohamad zaleha.m@umt.edu.my (UMT, Malaysia) Anita Md. Shariff anita723@tganu.uitm.edu.my (UiTM Terengganu, Malaysia)
Entrepreneurial Competencies and Sustainability of Small Medium Enterprises in Malaysian Tourism Industry.
30. E6-10 Salime Rahman Smie68@gmail.com UMK, Malaysia
Pelaksanaan Dasar Berkaitan Perundangan Dan Peraturan Dan Impak Kepada Pembangunan Usahawan Pelancongan Di Kelantan.
31. E6-11 Tuan Mohd Rosli bin Tuan Hassan UiTM, Malaysia Mohd Rafi bin Yaacob rafi@umk.edu.my UMK, Malaysia
The Capability Of Entreprenuers And Its Effect On Firm Success Among Bumiputera Sme Wood-Based Product Manufacturing Entreprenuers In Kelantan, Malaysia
32. E6-12 Mohd Nor Hakimin Yusoff hakimin@umk.edu.my University Malaysia Kelantan Fakhrul Anwar Zainol Universiti Sultan Zainal Abidin Mohd Rafi Yacob rafi@umk.edu.my University Malaysia Kelantan
Rationalizing the Usage of the Government Business Support Services: A Literature Review
1
The Effect of Training and Compensation on Employee’s Productivity
(An empirical study at AJB BUMIPUTERA, Operations Division, Branch Office
Rawamangun, Jakarta)
Agung A.W.S. Waspodo, Agung Wahyu Handaru, and Andhika Wahyu T’rtyasa Department of Management
Faculty of Economics, Universitas Negeri Jakarta
ABSTRACT
This research aims to: 1) describe the training effectiveness, compensation, and productivity; 2) determine the effect of training effectiveness on productivity; 3) determine the effect of compensation on productivity; and 4) determine the simultaneous effect of training effectiveness and compensation on productivity. The subject of this research is consisted of employees working at Operations Division, AJB Bumiputera, a life insurance company, Branch Office Rawamangun, Jakarta. There were 45 employees who contributed as respondents of this research. This is a descriptive research using explanatory survey method. The research analysis shows that: a) the training effectiveness provided by the organization was quite good; b) compensation paid by the organization was not good enough especially on the extrinsic compensation; and c) productivity was quite good, although some of the employees cannot reach the organizational goals. The result for hypothesis testing shows that: 1) determination of the training effectiveness on productivity is 13,9%; 2) determination of compensation on productivity is 8%; and 3) determination of training and compensation on productivity is 19,1%.
Keywords: training effectiveness, compensation, productivity, insurance industry.
INTRODUCTION
Human are probably the most important element in an organization and the
role of its employee is essential for a company’s growth and development. An
effective human resource management that includes attention to effective training and
well-thought compensation may move forward an organization into a new level of
competitiveness. Managing human resource professionally may not only satisfy
employee’s needs but also achieve company’s goals. Previous researches have
suggested that effective training program (e.g., Simarmata, 2002; Widjayana, 2002,
Sulistyarini, 2008) and well-thought compensation package (e.g., Puspitasari, 2002;
2
Rapang, 2005) is advantageous to improving organizational productivity.
Investigations into training, compensation, and productivity in the insurance industry
(e.g., Zubair, 2004; Permadi, 2008) in Indonesia remain scarce and still in its early
stage.
One of the widely held methods of human resource management is
employee’s training. Training is provided by many organizations in a generalized
form and/or tailored for each specific working unit. Through effective training
program, organization aims to improve employee’s skill, broaden employee’s
knowledge, and increase individual and group competency. In the long run, an
organization may increase its productivity through such effective training programs.
Moreover, human resource management has another important task at its
hands which is compensation. Compensations may become a periodic issue for any
organization considering that compensation dominates as employee’s sources of
satisfaction. Managing compensation is as complex as periodically configuring the
level of employees’ needs and satisfaction. If compensations are paid properly and
regularly, an organization may have less employee-related problems thus a step closer
to realizing organizational goals.
For a service company, productivity is measured at the customer service level.
Conducting a research on productivity in an insurance company may also be related to
the service sector industry as Groonroos (2006) underlined that service is “an activity
or series of activities of more or less intangible nature that normally, but not
necessarily, take place in interactions between customer and service employees and/or
physical resources or goods and/or systems of the service provider, which are
provided as solutions to customer problems” (p. 4). Moreover, productivity can
readily be observed from the general job achievement as Sulistyarini (2008) have
demonstrated the dimensions that could be used to measure employee’s productivity
included presence level, job responsibility, job quality, job skill, initiative, and
creativity (p. 42).
Extrinsic compensation covers all benefits provided by the employer usually
in the form of money, promotion, and benefit. It is divided into two categories,
namely financial and nonfinancial. Financial aspects may include performance based
such as; piece work, commission, incentive plans, performance bonuses, and merit
pay plans; while implied-membership-based such as; cost of living increases, labor
market adjusment, time in rank increase, and profit sharing; and explicit membership
3
based such as; protection programs, pay for time not worked, services, and
perquisities. Nonfinancial aspects may include preferred office furnishings, preffered
lunch hours, assigned parking spaces, preferred work assignment, business cards, own
secertary, and impressive titles.
Intrinsic compensation covers all satisfaction drived from the job itself, such
as pride in one’s work, a feeling of accomplishmnet, or being pert of team. Some
major dimensions included in intrinsic compensation may include; participation in
decision making; greater job freedom and discretion; more responsibility; more
interesting work; opportunities for personal growth; and diversity of activities.
METHOD
This research uses quantitative method, descriptive analysis, and inferential
analysis. Populations are the 50 employees working at Operations Division AJB
Bumiputera, Branch Office Rawamangun, Jakarta. Using Slovin’s formula,
n = ____N_____
1+ Ne 2
n = size of the sample
N = size of th population
e = Allowances inaccuracy due to sampling errors that tolerated. This research uses
5% .
Thus the result is:
n= ______50_____
1+ 50 (0,05)2
n= 44,444 or 45.
4
Figure 1: FRAMEWORK
Source: data produced by researchers.
INSTRUMENT TESTING (VALIDITY AND RELIABILITY)
Validity test measures how good the instrument (i.e. the questionnaire) is at
explaining the problems to the research subject (i.e. the sample participants). A valid
instrument can be used to measure the variables correctly and precisely. By using a
high validity instrument the result can be used to explain the research problem in light
of the real condition. Reliability test measures how reliable the instrument (i.e. the
questionnaire) is at consistency and accuracy of the measurement.
BASIC ASSUMPTION TESTS
Test of normality uses to know whether the population is normally distributed
or not. Test of normality will be using Kolmogorov-Smirnov test.
Test of linearity uses to know whether the independent variables has a linear
relationship to their dependent variable. Using 5% level of significance, variables
have a linear relationship if the significance less than 0,05.
CLASSIC ASSUMPTION TESTS
Test of multicolinearity aims to examine the regression model, whether it has
strong correlation between independent variables. When using SPSS 16 it is identified
by the VIF (Variance of Inflation Factor).
5
TEST OF HETEROSCEDASTICITY
This research uses Spearman’s rho test, that means if the correlation between
independent variables with residuals give more than 0,05 then there is no
heteroscedasticity problem.
ANALYSIS OF LINEAR REGRESSION
Regression analysis is a statistical technique that is use to examine relationship
model between the variables. Multiple linear regression conducted to test the
simultaneous influence of independent variables on one dependent variable.
Simple Linear Regression Equation Model
Y = a + bX
Multiple Linear Regression Equation Model
Y = a + b1 X1 + b2 X2
Y = Dependent Variable (Productivity)
a, b1, b2 = Parameter
X = Independent Variable (for simple linear regression)
X1 = Independent Variable (The Effectiveness of training)
X2 = Independent Variable (Compensation)
T-TEST & F-TEST
T-test uses to examine partially the effect of independent variable to the the
dependent variable. F test uses to examine the influence of independent variables
(simultabeously) to the dependent variable.
R2 (Coefficient Determinant) Analysis of determination uses to determine percentage contribution of independent
variables which influence the dependent variable.
This research has three hypotheses:
H1: The effect of training on productivity
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H2: The effect of compensation on productivity
H3: The effectiveness of training and compensation on productivity
RESULT AND CONCLUSION
VALIDITY AND REALIBILITY Table 1: Result of Validity Test
Variable
Number of items before tested
Invalid Items
Number of invalid items
Valid Items
The Effectiveness of training 12 - - 12
Compensation 9 19,21 2 7
Productivity 8 - - 8 Source: data produced by researchers.
All items of variable X1 (the effectiveness of training) are valid, according to
the score of the r test > r table (0,361), with 5% level of significance. 2 items of
variable X2 (Compensation) are invalid, there are item number 19 and 21, according
to the score of the r test < r table (0,361). The invalid items must be remove from the
list of questions. All items of variable Y (Productivity) are valid, according to the
score of the r test > r table (0,361).
Table 2: Result of Reliability Test
No Variable Cronbach’s Alpha
Number of items
1 The effectiveness of training
0.901 12
2 Compensation 0.622 7
3 Productivity 0.895 8
Source: data produced by researchers.
The result shows that each variable has a score of Cronbach’s Alpha more
than 0,6. Therefore all variables are reliable to be use for research.
RESULT FOR TEST OF NORMALITY
Test of normality uses Kolmogorov-Smirnov, the result as follows:
Table 3: Result for Test of Normality
Tests of Normality
Kolmogorov-Smirnova Shapiro-Wilk
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Statistic df Sig. Statistic df Sig. Efektivitas Pelatihan 0.123 45 0.083 0.935 45 0.014 Kompensasi
0.117 45 0.138 0.966 45 0.205 Produktivitas
0.128 45 0.063 0.961 45 0.135 a. Lilliefors Significance Correction
Source: data produced by researchers.
All variables (the effectiveness of training, compensation, and productivity)
separately has significance score more than 0,05. This result explain that all variables
are normally distributed.
RESULT FOR TEST OF LINEARITY
Table 4 Result for Test of Linearity (X1 – Y)
ANOVA Table
Sum of Squares df
Mean Square F Sig.
Produktivitas * Efektivitas Pelatihan
Between Groups
(Combined) 83.26 6 13.877 9.426 0
Linearity 19.286 1 19.286 13.101 0.001
Deviation from Linearity 63.974 5 12.795 8.691 0
Within Groups 55.94 38 1.472
Total 139.2 44
Source: data produced by researchers.
Table 5: Result for Test of Linearity (X2 – Y)
ANOVA Table
Sum of Squares df
Mean Square F Sig.
Produktivitas * Kompensasi
Between Groups
(Combined) 51.971 9 5.775 2.317 0.036
Linearity 11.204 1 11.204 4.496 0.041
Deviation from Linearity 40.767 8 5.096 2.045 0.069
Within Groups 87.229 35 2.492
Total 139.2 44
Source: data produced by researchers.
The significance score for each independent variables are 0,001 (X1) and
0,041 (X2). Since the significance score of each variables are less than 0,05, proves
that there is a linear relationship between each independent variables with dependent
variable.
RESULT OF MULTICOLINEARITY TEST Table 6: Result of Multicolinearity Test
Model
Collinearity Statistics
Tolerance VIF 1 (Constant)
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Efektivitas Pelatihan 0.977 1.024
Kompensasi 0.977 1.024
Source: data produced by researchers.
The VIF score of independent variables are 1,024 for both of them, less than 5.
And with tolerance score of 0,977 less than 1 for both variables, we can conclude that
there is no multicolinearity problem occurs.
RESULT FOR HETEROSCEDASTICITY TEST Table 7: Result for Heteroscedasticity with Spearman’s rho
X1 X2 Unstandardized
Residual Spearman's rho X1 Correlation
Coefficient 1 0.183 0.185 Sig. (2-tailed)
. 0.23 0.224 N
45 45 45 X2 Correlation
Coefficient 0.183 1 0.187 Sig. (2-tailed)
0.23 . 0.22 N
45 45 45 Unstandardized Residual
Correlation Coefficient 0.185 0.187 1 Sig. (2-tailed)
0.224 0.22 . N
45 45 45 Source: data produced by researchers.
The result shows significance (2-tailed) of unstandardized residual for
independent variables are 0,224 (X1) and 0,220 (X2). Since the scores are more than
0,05 there is no heteroscedasticity problem occurs.
HYPOTHESIS TESTING H1: The effectiveness of training has influence on productivity Table 8: Result for Simple Linear Regression of H1
Coefficientsa
Model
Unstandardized Coefficients Standardized Coefficients
t Sig. B Std. Error Beta 1 (Constant)
10.604 7.684 1.38 0.175 Pelatihan
0.353 0.134 0.372 2.63 0.012 Source: data produced by researchers.
The result show that variable X1 has score of t test 2,630 with significance
0,012. T table (df= n -2) 2,017. T test > t table with significance less than 0,05. This
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result proves that H0 denied and Ha accepted, which means there is influence of the
effectiveness of training on productivity. And the equation model for H1 is Y = 10,604
+ 0,353X.
Table 9: Result for Analhysis of Determination H1
Model Summaryb
Model R R Square Adjusted R
Square
Std. Error of the
Estimate 1
.372a 0.139 0.119 1.67 Source: data produced by researchers.
The coefficient determinant (R2) is 0,139. It means that variable the
effectiveness of training has support of 13,9% in influencing productivity.
H2: Compensation has influence on productivity Table 10: Result for Simple Linear Regression of H2
Coefficientsa
Model
Unstandardized Coefficients Standardized Coefficients
t Sig. B Std. Error Beta 1 (Constant)
25.692 2.646 9.711 0 Kompensasi
0.215 0.111 0.284 1.94 0.059 Source: data produced by researchers.
The result show that variable X2 has score of t test 1,940 with significance
0,059. T table (df= n -2) 2,017. T test < t table with significance more than 0,05. This
result proves that Ha denied and H0 accepted, which means there is no influence of
compensation on productivity. And the equation model for H2 is Y = 25,692 +
0,215X.
Table 11: Result for Analysis of Determination H2
Model Summaryb
Model R R Square Adjusted R
Square
Std. Error of the
Estimate 1
.284a 0.08 0.059 1.725 a. Predictors: (Constant), Kompensasi b. Dependent Variable: Produktivitas Source: data produced by researchers.
The coefficient determinant (R2) is 0,080. It means that variable compensation
has support of 8% in influencing productivity.
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H3: The effectiveness of training and compensation has influence on productivity Table 12: Result for Multiple Linear Regression for H3
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 26.622 2 13.311 4.966 .012a
Residual 112.578 42 2.68
Total 139.2 44
Source: data produced by researchers.
The result shows that F test 4,966 with significance score 0,012. F table at
0,05/2 significance with df 1 (number of variables -1) = 3 -1 = 2, and df 2 = n – k – 1
= 45 – 2 – 1 = 42, is 3,220. It means f test > f table and score of significance less than
0,05. This result proves that H0 denied and Ha accepted, which means there is
influence of the effevtiveness of training and compensation simultaneously on
productivity. The equation model for H3 is show in t test table below:
Table 13: Result for Multiple Linear Regression (t test)
Model
Unstandardized Coefficients Standardized Coefficients
t Sig. B Std. Error Beta 1 (Constant)
8.345 7.656 1.09 0.282 Pelatihan
0.32 0.133 0.337 2.398 0.021 Kompensasi
0.176 0.106 0.232 1.654 0.106 a. Dependent Variable: Produktivitas
Source: data produced by researchers.
The equation model for H3 is Y = 8,345 + 0,320 X1 + 0,176 X2.
Table 14 Result for Analysis of Determination H3
Model Summaryb
Model R R Square Adjusted R
Square
Std. Error of the
Estimate Durbin-Watson
1 .437a 0.191 0.153 1.637 1.406
a. Predictors: (Constant), Kompensasi,Efektivitas Pelatihan b. Dependent Variable: Produktivitas
Source: data produced by researchers.
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The coefficient determinant (R2) is 0,191. It means that variable the
effectiveness of training and compensation support of 19,1% in influencing
productivity.
CONCLUSION Based on the research’s results we can conclude:
1. Level of productivity of employee at Operational Division AJB Bumiputera
Branch Office Jakarta Rawamangun still in good condition with the effectiveness of
training and compensation as well.
2. The result shows that variable X1 has score of t test 2,630 with significance 0,012.
T table (df= n -2) 2,017. T test > t table (2,630 > 2,017) with significance less than
0,05. This result proves that H0 rejected and Ha accepted, which means there is
influence of the effectiveness of training on productivity. The coefficient determinant
(R2) is 0,139. It means that variable the effectiveness of training has support of 13,9%
in influencing productivity.
3. The result shows that variable X2 has score of t test 1,940 with significance 0,059.
T table (df= n -2) 2,017. T test < t table (1,940 < 2,017) with significance more than
0,05. This result proves that H0 accepted and Ha rejected, which means there is no
influence of compensation on productivity. The coefficient determinant (R2) is 0,080.
It means that variable compensation has support of 8% in influencing productivity.
4. The result shows that F test 4,966 with significance score 0,012. F table at 0,05/2
significance with df 1 (number of variables -1) = 3 -1 = 2, and df 2 = n – k – 1 = 45 –
2 – 1 = 42, is 3,220. It means F test > F table (4,966 > 3,220) and score of significance
less than 0,05. This result proves that H0 rejected and Ha accepted, which means there
is influence of the effevtiveness of training and compensation simultaneously on
productivity. The coefficient determinant (R2) is 0,191. It means that variable the
effectiveness of training and compensation support of 19,1% in influencing
productivity.
DISCUSSION
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1. AJB Bumiputera Branch Office Jakarta Rawamangun should maintain and
improve the employee development program through a better training.
2. Improve or re-adjust the extrinsic compensation which considered inadequate by
employee.
3. Maintain and improve the comprehensive of intrinsic compensation that relevant
with productivity.
4. The organization might set a new target that match with employee’s challenge
individually.
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