small group communication. discussion cooperative exchange of information, opinions, and ideas

Small GroupCommunicati

on

Discussion

•Cooperative exchange of information, opinions, and ideas.

Roles within groups

•Info-giver•Recorder•Controller •Blocker•Task Keeper•Leader

Decision Making

Consensus: All members agree that a decision is the best that everyone can accept--includes everyone’s point of view

Decision Making

Majority: Vote is taken by all members and the majority (50%+1 for two issues) is accepted. Not everyone committed to outcome or satisfied with the outcome

Decision Making

Expert’s suggestion: Authority for making decision given to one member of a group. Makes group conform to the desires of one, which is not a group decision.

Decision Making

Designated leader: Group designates a leader to make decision for the group.

Conflict Management

Styles

Conflict Management Styles

•Compromise: agreement to trade something you want for something the other party wants with each party winning and losing something

Conflict Management Styles

•Competing: use of manipulation, intimidation, and competition strategies to gain the advantages and win at all costs

Conflict Management Styles

•Collaborating: cooperation with all group members working together for a common goal

Conflict Management Styles

•Avoidance: avoids the issue all together or for a certain time period

Conflict Management Styles

•Accommodation: gives in to others’ demands or opinions, maintains social/group harmony