smarter streets

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Presentation to the Sutton Community and Police Forum, 28 January 2010. Thoughts on improving partnership working around our streetscene services, and an introduction to our 'Part of the Team...' campaign.

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SMARTER STREETS

Sutton Community and Police Forum

28 January 2010

Daniel Ratchford, Dan Jones

Introduction

• What do we mean by “Smarter Streets”?

• Some good progress to date:

– financial savings

– Contender

– ‘problem solving meetings’

• ‘Part of a Team that Keeps Sutton Clean’ - a new and helpful focus to this work

• Opportunities for further improvements?

Services on the streets include…

• ‘Streetscene’ issues, currently the responsibility of E&L (incl responding to graffiti, fly-tipping, littering, dog fouling, etc.)

• ‘Enforcement’ functions around parking, waste, planning, and a range of functions within environmental sustainability

• ‘Policing’ issues, currently the responsibility of the SNTs

Services perform well in Sutton

• The INSI data confirms that these are areas of concern to our residents (and the use of INSI itself is innovative)

• These are all highly visible, borough-wide services

• Most are proactive

• Most are highly performing (and some are innovative)

• There is already some excellent partnership working between the teams, departments, and agencies

There are opportunities to improve

• Efficiencies?

• Service improvement?

• Better coordination of work at a neighbourhood level?

• Better engagement with our residents?

• More – or better – enforcement?

Emerging ideas – short term

• Build on current successes, including:

– Contender

– ‘problem solving meetings’

– enforcement and FPN protocols

– ‘Part of the Team…’ campaign

• Make better use of data to support ‘problem solving meetings’ and to determine priorities (from INSI, ward panel, neighbourhood watch)

• Implement some immediate new initiatives in particular problem areas

Emerging ideas – short term

Emerging ideas – medium term

• Develop new resident engagement opportunities – the practical implementation of ‘Part of the Team…’

• Ideas might include:

– ‘Sutton Eyes’ and ‘Young Sutton Eyes’?

– ‘Love Sutton’?

– revamped and republicised enforcement policy

– social networking opportunities?

– better links through schools (and the Life Centre)

– Sutton High Street as a pilot – and focus - area

Emerging ideas – longer term

• Reconsider – and reconfigurate – enforcement powers?

• Consider more radical restructuring options between teams. Options might include:

– bringing together back office functions?

– bringing together middle management?

– bringing together front line teams?

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