social 101 - engage and convert
Post on 17-Aug-2015
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SOCIAL 101 ENGAGE & CONVERT
FROM: TO:
MEASURING SOCIAL SUCCESS
AIMING FOR SUCCESS ON SOCIAL PLATFORMS THEMSELVES
LINKING SOCIAL BACK TO MARKETING OBJECTIVES
ENGAGEMENT AS A KEY RESULT ENGAGMENT AS A
MEANS TO AN END
SELLING TO FOLLOWERS BUILDING GENUINE ADVOCACY
ENGAGEMENT HAS CHANGED
2007
Facebook Fan Pages Launch
2008 Launches Chat
2009 Focuses on Privacy
& Sharing
2010 Zynga & Facebook
partnership
2011 Timeline Launches
2012 FACEBOOK
IPO
2013 Custom Audiences
& simpler ‘ads’
2014 Instagram Ads
2015 Facebook App
Family
Likes & Engagement People based Marketing
http://newsroom.fb.com/news/
BECAUSE BUSINESSES CHANGE
YET WE FOCUS ON
Likes # Fans / Followers
Comments
AS OPPOSED TO
% of Conversions from Social
Driving Brand Awareness
Reaching the Right Audiences
IN ORDER TO DELIVER
Sales Advocacy Relevance
HOW
USING THE TOOLS AVAILABLE
Analytics Trends & Research
Listening & Engaging
FACEBOOK AUDIENCE INSIGHTS
Facilitate understanding how your audience uses Facebook
https://www.facebook.com/ads/audience_insights?_rdr
TWITTER ANALYTICS
Achieve relevance by understanding what
resonates with the audience and what's being discussed
https://analytics.twitter.com/
TRENDS
Understanding what people are talking
about & when
http://www.google.com/trends/
GOOGLE SEARCH
And how they’re thinking about it
LISTENING & ENGAGING
The ways they’re talking about it
http://www.topsy.com
SOCIAL ADVERTISING
Giving visibility to your brand and it’s content
SOCIAL RETARGETING
Reaching a validated audience
HELPING DELIVER
Sales Advocacy Relevance
Paid Media Listening & Engaging
Insights & Trends
EXAMPLES & IDEAS
PERISCOPE
CINEMAGRAPHS
CENTRE OF DISCOVERY
VIDEO
CARAT AUSTRALIA @CARATAUNZ
THANKS
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