social media 201-what's next

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We Coach The ProsSandra Flores832-289-4465

www.WeCoachThePros.com

sandra@wecoachthepros.com

"We provide motivated small to mid size companies money making processes. 

So they can be more productive, create more sales, stronger relationships and grow their

business rapidly.”

© Constant Contact 2014

Making Social Media Work for You

You’re Social, Now What?

3© Constant Contact 2014

Grow with Constant ContactGet results fast, with affordable, easy-

to-use engagement marketing tools and free coaching.

Offers& Promotions

Newsletters& Announcements

Feedback& Surveys

Events& Registrations

4

AgendaIs it right for my business?

How to create content

How others are using it

Next stepsEtiquette

How do I know if it’s working?

Facebook | Twitter | LinkedIn | Google+ | Pinterest | Next steps

7

If you have the resources (time, staff)

If you have content to share

If you need to be found

Facebook

Is it right for my business?

Facebook

Content best practices

Get likes, shares, commentsEntertain, invite conversation, ask

questions, images & video

50%

Be useful & informativeIndustry info, hints + tips,

curate content30%

About your businessCalls to action, not “buy now” 20%

9

Low volume/high value

Minimum: 3 X per week

Maximum: 10 X per week

Quality vs. quantity

Facebook

Facebook content

10

Facebook

Content types: Text updates

Fill-in-the-blank Question Fun fact or tip

11

Facebook

Content types: Visual

Digital ContentPhotos Videos

12

Facebook content exercise

Get likes, shares, comments

Entertain, invite conversation, ask questions, images & video

Industry info, hints & tips, curate content

Calls to action, not “buy now”

50% Be useful & informative

About your business30% 20%

1 50% Fill-in-the-blank:

2 50% Question:

3 50% Photos:

4 30% Tip, stat or fact:

5 30% Link to a blog post:

6 20% Sale, event or product/service info:

Asks questions

Shares multimedia

Is helpful

Involves fans

Facebook

How others are using it

Boloco

14

Facebook

What do I do next?

1. Try a fill-in-the-blank or question post

2. Create and share visual content

3. Monitor your page. Is your content engaging?

Facebook | Twitter | LinkedIn | Google+ | Pinterest | Next steps

17

If you have the resources (time, staff)

For content creation and curation

For monitoring

If you are (or want to be) a thought leader

Twitter

Is it right for my business?

18

High volume/low value

Minimum: 5 X per day

Maximum: none

Quantity is key

Twitter

Twitter content

19

Create vs. curate

Retweets = sharing the love

Hashtags

Twitter

Content best practices

Create = our blog post

Curate = blog post from AllTwitter

21

Twitter

Content types: Text updates

Post with a link

Stats, facts or tips

Quotes

22

Twitter

Content types: Visual

GraphicsVideosPhotos

23

Twitter content exercise

Tweet at least 5 X per dayPlan 4 tweets, leave 1 open for something that happens during the day

Tips:

1 Planned Blog post (created or curated):

2 Planned Question:

3 Planned Photo:

4 Planned Tip, stat or fact:

5 Open Something new you discovered or saw today:

Posts news and events

Shares fun facts

Retweets others

Curates content

Twitter

How others are using it

Currier Museum of Art

25

Twitter

What do I do next?

1. Tweet at least 5 X per day

2. Share curated content

3. Retweet or thank a follower

Facebook | Twitter | LinkedIn | Google+ | Pinterest | Next steps

28

If you are a B2B

If you are (or want to be) a thought leader

LinkedIn

Is it right for my business?

29

Low volume/high value

Minimum: 2 X per week

Maximum: 5 X per week

More formal and technical

LinkedIn

LinkedIn content

32

LinkedIn

Content types: Useful info

Blog posts Industry newsGuides/ebooks

33

LinkedIn content exercise

Post at least 2 X per weekShare content that’s about youPost something useful for your audience

Tips:

1 About you Product updates, behind the scenes or recruiting:

2 Useful info Blog posts, guides or ebooks, or industry news :

35

LinkedIn

What do I do next?

1. Fill out everything on your page

2. Be active – post at least 2 X per week

3. Try sharing something about your industry

Facebook | Twitter | LinkedIn | Google+ | Pinterest | Next steps

38

Google+

Is it right for my business?If you are a content creator

If you have the time

If you want more SEO value

39

If you are a content creator

If you have the time

If you want more SEO value

Google uses an algorithm

You need to create fresh content regularly

Use the right keywords

Google ♥ Google

Google+

Is it right for my business?

Let’s talk about SEO..

40

Medium volume/high value

Minimum: 3 X per week

Maximum: 10 X per week

Keywords = searchability

Google+

Google+ content

41

Google+

Content types: Useful info

Blog posts Industry newsEvents

43

Google+ content exercise

Post at least 3 X per weekShare content your audience will find usefulTry sharing multimedia

Tips:

1 Useful info Blog post (created or curated):

2 Useful info Link to industry news:

3 Multimedia Photo or video:

45

Google+

What do I do next?

1. Share your blog posts

2. Post a photo or a video

3. Use keywords that will get you found

Facebook | Twitter | LinkedIn | Google+ | Pinterest | Next steps

48

If you have products to sell

If you have images to share

If you want to build awareness of your brand

Pinterest

Is it right for my business?

49

High volume/high value

Minimum: 5 X per day

Maximum: 10 X per day

Quality images = important

Pinterest

Pinterest content

50

90% of information transmitted to the brain is visual

Photos are liked 2X more than text updates

67% say images are very important in selecting and purchasing a product

Pinterest

Why visual content is important

51

Pinterest

Content types: About you

ProductsPhotos and

videosDigital assets

52

Pinterest

Content types: Useful and interesting

Curated content Quotes or tipsBlog posts

53

Pinterest content exercise

Pin at least 5 X per dayPin content that’s about youShare useful and interesting content

Tips:

1 About you Products or services:

2 About you Digital assets (guides or ebooks):

3 Useful/interesting Curated pins:

4 Useful/interesting Blog post with tips or how-to:

5 Useful/interesting Inspirational quote:

Pins its products

Provides useful pins

Curates

Tries how-to pins

Pinterest

How others are using it

The Unique Sheep

55

Pinterest

What do I do next?

1. Create 3-4 boards to start

2. Install the Pin It button about.pinterest.com/goodies

3. Provide a description and link in your product pins

Facebook | Twitter | LinkedIn | Google+ | Pinterest | Next steps

57

Delete negative comments

Next steps

Etiquette

Be helpful, create a positive experience

Ignore your fans Say thank you, answer questions

Talk about yourself all the time

Balance self-promotion with helpful and entertaining content

Not completing your page

Fill out all the information about your business, add your logo and photos

Forget to provide context

Infrequent posting or posting too much

Be active, but don’t overdo it

Include a comment when sharing

58

Plan weeklyTake time on Friday to think about the next week

Be flexibleLeave 1 or 2 posts open for something that comes up

Facebook

Create an editorial calendar

59

Engagement = content and frequency your audience wants

Likes, shares, comments, retweets, repins, +1s

More followers

It takes time

Next Steps

How do I know it’s working?

60

You can do this!

61

Choose the networks that are right for you

Use the worksheets to help with content ideas

Try the next steps we suggested for each network

Keep track of audience engagement

Next Steps

Go do it!

64

We Coach The Pros

Sandra Flores

sandra@wecoachthepros.com

facebook.com/wecoachthepros

@wecoachthepros

www.WeCoachThePros.com

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