social media for eparticipation

Social media for eparticipation and local development 

“eDemocracy and eParticipation:A research-oriented perspective”

Brussels, Jun 12th 2009Eleonora Pantò – eleonora.panto@csp.it

CSP innovation in ICT

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Piemonte facts & figures

4,4 million inhabitants

8 Provinces

1.206 Municipalities

43,3% of the territory is covered by mountain

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Piemonte facts & figures

€ 124 billion GDP (8,1% of national total)

1,8% of GDP invested in R&D

1st Italian region for private investment in R&D

Over 200 private and public R&D centers, 380 laboratories, 4 universities, 6 science and technology parks

The regional Government recognizes research and innovation as a crucial factor in fostering local development.

In 2005 a dedicated regional Authority was founded and in 2006 the first Law for Research and Innovation was approved, aiming at organizing, promoting and coordinating the regional R&I system

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CSP is a research organism (C323)

Figures:

Turnover 5 millions euro (2008)

43 full contracts + 45 external collaborators

Mission: Experimental development and applied industrial research in innovation project

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CSP: Assets and Research

Digital TV

Collaborative Working

Creative industry

Mobility

Living labs

Embedded systems

Cognitive System

Semantic approach

Social Networks

Wireless networks;

Security & Trusted content

Network & Signal monitoring

Image processing

SMECompany

GovernmentNon profit

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A research activity and ebook “inside web.20”

Personalization and

user profiling

Folksonomies

Intuitive interface

User Generated Content

recommendation anytime anywhere

design

partecipation

usability

mobility

Content aggregation

remixability

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Social Ware

Social media are based on the ability of the users to set

up networks using social software (socialware)

The evolution of the web makes possible answering to

the emerging needs to design services for the citizens,

granting the access to the information and supporting

the participation inside the processes of taking decision.

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Social media for eparticipation

Some examples, including but not limited to CSP projects for the local governments:

1. At neighbourhood level SANPABLOG

2. At urban level DIGITAL SEMANTIC ASSISTANT

3. At rural level ORCO&SOANA

www.sanpablog.it

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SanPablog - The trial area: a neighboorhood in Torino

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Sanpablog is an Urban blog

The Urban Blog is

born and grown

around a specific

area, and the

people living

there, and it’s

related to the

activities that are

located in that

specific place.

SanPablog is the urban blog dedicated to the San Paolo neighborhood in Torino (in a more general way to the entirelocal city department)

http://www.youtube.com/watch?v=41x4-66LTSE

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Sanpablog: Main objectives

•Create, support and stimulate

participation

•Promote communication among

citizens, associations and institution

•Give voice to the people living in

the San Paolo neighborhood, to

create a local and defined identity

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SanPablog: Main features

•Collective Blog

•Moderated

•Video Blog

•Wikimap

•Geotagged contents

•A public Internet cafè

Active since 2006

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SanPablog: figures

Jan 2006 – Jun 2009

Authors and registered users107 (wich 10 are active parts of the newsroom)

Number or posts (Jan 2006 - Jun 2009):452

Number of comments:1599

Number of categories11

Number of videopost:5

Storia e FuturoAltri luoghiEventiFrizzi e LazziGenteLaboratorioLuoghiPhotoblogRedazioneVideoBlog

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Statistics

Jan – Jun 2006 (trial):

- 6.166 unique visits - 22.412 pages visited

April 2008:

- 52.329 unique visits - 89.371 pages visited

A marzo 2009:

- 81.087 unique visits - 139.218 pages visited

A Social Adaptive Multi-Device Recommender Guide

torino.mydsa.it

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iCity: The Trial Area, Torino

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iCity is an adaptive and social mobile guide

iCITY is an adaptive and social mobile guide that combines several methodologies (from intelligent systems to Semantic Web and Web 2.0) in order to give personalized information about cultural events carried out in the City of Turin.

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iCity: Main Objectives

The main goals of The ICITY Project are to:

– improve navigation and information retrieval;

– allow users to actively cooperate in the authoring process;

– provide tailored, location-based contents through different devices

– provide accurate and trustworthy information thanks to the resulting collective knowledge

– uses effectively semantic technologies in order to provide more accurate contents to users.

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iCity: Main features

iCITY is:

Adaptive

Social

Mobile

Based on Semantic Web

Based on principles of Web 2.0

Started in 2005 Tested in 2008

Under implementation

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iCity: Main features

iCITY is characterized by:

- User Generated Content (UGC)- Social Tagging- Adaptivity

content adaptivity according to user interests and

location presentation adaptivity according to the device

- Community dynamics among users who share "time" and

"knowledge" (even for occasional users)- Communication strenghtening among user and among

people and enviroment (thanks to geolocalization)

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A simple scheme | Torino Cultura vs iCITY

Yesterday

RSS

Participation + Geolocalization

No collaboration

RSS

Today

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24

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Welcome to iCITY/2

www.orcosoana.tv

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Digital Territory - The trial area: Valli Orco e Soana

11 small municipalities 616.06 km2 8,300 inhabitants (density: 13.5 inh/km2) about 15,000 tourists every year

The trial area has been selected in order to maximize the transferability model into other regional areas, even with a different size.

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Digital Territory: Main Objectives

Main objectives:

Convert the area into a “digital territory”: an open-air lab Trial digital convergence and its sustainability Develop a replicable model to overcome digital divide

11 small rural municipalities have been provided with: wireless broadband connectivity multimedia User-Generated Content system for IP-TV IP-radio and blog innovative services

Started in 2005 Operating in 2008

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Digital Territory - Partners

“A business – citizens - government partnership”

The heart of the innovation model is the cooperation set-up among public and private players, involved in the planning, set-up and experimentation

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Digital Territory - The Main Features (infrastructures)

existing assets owned by local organisations underutilized dark fibre TV-radio trellises

wireless technologies HiperLAN, Wi-Fi, DVB-T and DVB-H

For the delivery of broadband services, the project exploited the convergence of:

A pervasive broadband wireless network with ADSL-like connection speed.

(at least 2Mbps downstream and 512kbps upstream)

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NETWORK: Architecture (2)

Pre-existing Optical fibre backbone, connecting the electricity supplier stations to the regional backbone (Wi-PIE)

Pre-existing TV-radio trellises

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NETWORK: Architecture (2)

Pre-existing Optical fibre backbone Wireless connection fibre to pre-existing trellises Wireless contribution network

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NETWORK: Architecture (2)

Pre-existing Optical fibre backbone Wireless connection fibre to pre-existing trellises Wireless contribution network Wireless access areas

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Digital Territory: A remote management system

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Pilot users’ groups

Broadband connectivity provided to 45 distributed points: PA buildings churches, libraries, tourist offices Gran Paradiso National Park facilities Small local businesses, hotels, restaurants schools; post offices; astronomical observatory Civil Protection offices

9 hot-spots for tourists and nomadic users (more than 80 registered users; 810 accesses in 6 months)

1 alpine refuge has been selected to test innovative services (seismic and weather monitoring; webcam streaming; hot-spot Wi-Fi)

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Broadband & innovative services at 2217m a.s.l.

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Digital Territory Main Features

For the active participation of the local community, an integrated multi-channel platform was developed, in order to collect User Generated Content

TV Web RADIO Blog

A a local editorial staff was trained by professionals on audio-video digital content production. The formats are based on episodes.

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Net TV

Blog

Radio

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Statistics

One year’s trial:

20 citizens trained to produce contents for TV and radio

One local secondary school run a journalism course and was provided with a radio-laboratory to produce contents

The TV collected more than 70 episodes

The radio collected more than 30 episodes and music 24/24

The blog had 70 registered users, 150 posts, 40 comments

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A sustainable model

The overall design of infrastructure, services and content production follows the principles of:

technology convergence

re-usability

sustainability

The network and services experimented are now becoming patrimony of the area and will be managed by a local business operator, for the network management and the broadband services delivery (10 years authorization).

Transferred to local actors in Jun2009

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The social divide challenge

ParticipationMedial

Digital

Broadband

EquipmentAccess

Literacy

eCitizenship

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INFRASTRUCTURES

Technology integration and complementarity innovative + “traditional”, wired + wireless technologies to deploy connectivity in very remote areas which, would be cut off from TELCOs’ commercial offers.

Re-use of existing facilities (trellises, under-utilised optical fiber, …) to produce the lowest environmental impact and cost for the local community

SERVICES

Development and experimentation of innovative services to make a concrete and valuable use of the network

Social media LITERACY Local community involvement from local bodies to

users, thus contributing to the network and services design, set-up, experimentation and improvement

The Social Divide Challenge

www.csp.it

C SP in n ov az ione ne lle I C T

Sede via Livorno 60 - 10144 TorinoEdificio Laboratori A1Te l +39 011 4815111Fax +39 011 4815001E-m ail: info@csp.it

Secon da sede operativ aVilla Gualino - Viale Settimio Severo 6510133 Torino

Eleonora Pantòeleonora.panto@csp.it