social media functional exercise

PA RT I C I PA N T B R I E F I N G – J U LY 2 7 , 2 0 1 2

SOCIAL MEDIA FUNCTIONAL EXERCISE

ADMINISTRATIVE TASKS

• Welcome• Food & Beverage• Bathrooms• Sign in/Sign Out• Parking Information• Emergency Exits• Injury, Illness, or Real Emergency

EXERCISE SAFETY

• A safety officer is responsible for participant safety• Immediately report safety concerns, unsafe acts

or conditions, injuries and/or accidents to the nearest controller• Stop activity if situation appears unsafe• Real world emergencies take priority over

exercise• “CODE RED” is the designated phrase that

indicates there is a real emergency.

EXERCISE FUNDAMENTALS• This is a No-Fault exercise. • There is no single right response to scenario events, and

open discussion is encouraged. • Systems and processes, not individuals, will be evaluated. • Exercise play will run with no planned breaks. Meals and

breaks will occur as if this were a real incident.• Please do not ad lib or fight the scenario• Do not use texts or email to resolve exercise injects.• Exercise time and real time are the same.• There are no “hidden agendas.”• Actions must be documented• Use only resources you actually have (Simulation Deck)

• Lucas County• Emergency Management• Public Health• HazMat

• State of Ohio• Emergency Management• Public Health

• Ottawa County• Public Health

• Federal• Dept. of Energy• Health & Human Services

• NGO• American Red Cross

• City of Toledo• Mayor’s Office

• Hospitals• Mercy Children’s• St. Anne’s Mercy

(Review Description)

SIMULATED ORGANIZATIONS IN PLAY

TIMEFRAME

• 12:45 PM – 1:00 PM – Introduction & Overview• 1:00 PM – 3:00 PM

– Exercise• 3:00 PM – 3:30 PM

– Hotwash & After Action Review

SCOPE OF PLAY

• No-fault learning environment • Evaluation of existing plans & procedures • Response to a SIMULATED tornado outbreak and

several other events affecting the region• Regional participation

SCENARIO

• Severe Weather• Multiple tornados• Initially Impacted

areas of Ohio include:• Plymouth• Fostoria• Strongsville• Perry

EXERCISE ASSUMPTIONS

• Response agencies in affected areas will need to request assistance from other jurisdictions

• Emergency services personnel who respond to incident scenarios will operate in accordance with existing plans, procedures, and practices.

• The scenario is realistic and plausible and will contain sufficient detail from which to respond.

• The exercise will be conducted in real time.• Exercise players will react to information and

situations as they are presented, in the same manner as if the exercise were a real incident.

• Risk communication activities via social media only

ARTIFICIALITIES

• Structure of JIC• Multiple representatives per unit• Organizations represented

EXERCISE FUNDING & SUPPORT

• Advanced Practice Center (APC)• Toledo-Lucas

County Public Health Department• NUSURA

EXERCISE OBJECTIVES

• To evaluate the information gathering capability of participants via social media systems• To test the integration of social media messaging

into ICS, NIMS, and EOC structured environments• To measure the effectiveness of disaster-related

response messaging distributed via social media systems

EXERCISE COMMAND & CONTROL

• Controllers• Physical• Virtual

• Evaluators• Players• Simulation (“Sim”) Cell• Site Coordinator• JIC Manager• Safety Officer

CONTROLLER/EVALUATION ROLES

• Controllers• Monitor exercise progress and coordinate any required

modifications• Introduce, maintain, and coordinate exercise events in

accordance with the Master Scenario Events List• Observe and report on exercise artificialities that interfere with

realism• Evaluators• Observe, record, and report player actions• Observe whether exercise objectives were tested and met• Inform Controller of problems related to exercise design • Ensure collection of all evaluation data, evaluation forms, and

materials after the exercise

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PARTICIPANT EVALUATIONS

• Participant Feedback Form• In the folder you

received during check in, you will find an evaluation form for today’s exercise• We ask that you

complete this before you leave today

EXERCISE COMMUNICATION

• Players will use routine agency systems and protocols to communicate• Players will communicate and coordinate only

with other players or the Sim Cell• Simulation Deck Social Systems Only• Participant Phonebook

SIMCELL 101:WHAT IS THE SIMCELL?

• To role-play or simulate nonparticipating organizations, departments, and agencies.• Provides information or enacts roles (e.g., as media

reporters or next of kin) in order to drive exercise play or respond to questions from Players.• Ensures realistic, real-time, two-way

communications between the players and simulated response and support agencies.

SIMCELL 101: WHEN TO CONTACT THE SIMCELL

• Players should contact the SimCell to:• Obtain or provide information regarding an inject• Contact a department of agency that is not playing during the exercise• Contact private sector/vendors

• Communications should not be sent to any entities or agencies not participating in the exercise.

• What to expect when contacting the SimCell• Accurate and realistic answers to inquires• Situational information and updates

• What not to expect when contacting the SimCell• All the answers to your inquires• Misinformation• Immediate resolution

RULES OF CONDUCT

• 1. Notify Safety Officer if actual emergency occurs• 2. Act in a professional manner at all times• 3. Understand the scope of the exercise• 4. If parts of the scenario seem implausible, do

not complain• 5. Do not engage in casual conversations with the

controllers or evaluators

CHECK-IN & IDENTIFICATION PROCESS

• All participants were given a number on your ID badge when you checked in• This corresponds to the group you will simulate

playing• Consult group description for more information

EXERCISE ROLES

• All participants have been mixed regardless of their discipline• Participants will be representing

local/regional/federal organizations invested in scenario• One person per group will serve as the

representative to the JIC• JIC Manager role

OV E RV I E W

SIMULATION DECK

EXERCISE SCENARIO