social savvy business

Alfresco 4: Are You Social Savvy?

Paul Hampton Director of Product Marketing

Maidenhead, UK Global Headquarters Atlanta, US Headquarters

Alfresco is now the largest open source content management company in the world.

Founded in 2005, with offices in London & Atlanta Over 3.5 million community downloads 250+ global channel partners 2,500 customers in 55 countries, including…

The Alfresco Platform

Document Management Records Management Web Content Services Enterprise Collaboration Open Source Platform

Alfresco is now the largest open source content management company in the world.

•  10 month average payback period •  $1.3 million in IT & training cost savings •  53% ROI in three years •  Flexibility and Open Standards praised

The Facebook Generation

The World Has Gone Social!

Social Publishing

Social Features

Social Tools

SOCIAL MEETS ECM

I Like

Alfresco also supports commenting

Like Content

•  Users can ‘Like; Content –  Provide feedback to

others

•  Sorting based on Popularity

I Follow

Follow Users •  Follow influential

people –  Good content creators

•  Use people search to find who to follow

•  Notifications on what they are doing

•  Find out who is following you – follow back

I Have Favorites

My Favorites

•  Users can have favorites –  Sites –  Documents

•  Quick links to find important content

I Get Notified

Proactive Notifications

•  Email notifications –  Can opt in or out

•  Admin –  Uses HTML templates –  Stored in Alfresco –  Can be customized

•  Activity Dashlets –  Filter by type –  Filter

SOCIAL PUBLISHING

Social Growth

Marketing

Social Growth

Marketing

Social Growth

Marketing

Customer Support

Social Growth

Marketing

Customer Support

Engineering

CxO Office

HR

Social Growth

Marketing

Customer Support

Engineering

CxO Office

HR

•  No process •  Multiple accounts •  Lack of control •  Lack of audit

Social Publishing •  Support two types

–  Content –  Status updates

•  Support for –  Facebook, Twitter,

YouTube, LinkedIn and Flickr

–  Can be extended •  Define ‘Channels’

–  Multiple channels for each service

Publish

Social Publishing

•  Administration –  Define the channels –  Define credentials

•  User –  Select content –  New action ‘Publish’ –  Select channel(s) –  View publishing history

SOCIAL TOOLS

Desktop

Mobile Social Media Channels

Web Services Public Alfresco Cloud

Corporate Systems

Open Web APIs

CMIS JSR-168

Connectors

WebDAV CMIS CIFS

Sharepoint Protocol

Open Web APIs CMIS

CMIS-based Alfresco Sync

CMIS WebDAV

Summary

•  Powerful social features built into Alfresco

•  Ability to manage the social publishing process

•  Integration with the best of breed business applications

QUESTIONS?

Save 25% on online training!

Go to: http://university.alfresco.com/products.html and enter the coupon code

SAVE25-TOAPRIL15-2012.  

As an added incentive, everyone who books a course before end of May, will be entered into our prize draw to

win a pair of top-of-the-range Bose headphones!

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