solution exchange partner business meeting october 2010

Update: October 2011

Danny BaggsCommunity Manager

October 12, 2011

Solution Exchange – The WSM Community Platform

Rev 2.0 01102010 Copyright © Open Text Corporation. All rights reserved.

Update Overview

Statistics: How are we doing? Navigation Update Ideas Management Case Studies Newsletter Partner Request

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http://www.solutionexchange.info

So, how are we doing?

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Statistics Recap - May 2011

Snapshot 19th May 2011 (taken for Hamburg UserGroup)

75 Solutions contributed ~350 registered users 19 Community Feed Blog contributors ~1400 downloads of Solutions ~1075 Solution referrals

Monthly statistics Bounce Rate: ~45% Ave. Time on Site: 6:00 ~1,750 Visits ~6,500 Page Views 3.67 Pages/Visit

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Statistics Recap - Sept 2011

Snapshot 22nd Sept 2011 (taken for Düsseldorf UserGroup)

79 Solutions contributed +5% ~420 registered users +20% 21 Community Feed Blog contributors +10% ~1600 downloads of Solutions +14% ~1325 Solution referrals +23%

Monthly statistics Bounce Rate: ~44% -2% Ave. Time on Site: 6:38 +10% ~2,600 Visits +49% ~9,000 Page Views +43% 3.57 Pages/Visit -3%

N.B. Percentages shown are difference between May 2011 and Sept 2011

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Statistics

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http://www.solutionexchange.info/graphs

Improved Navigation

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Ideas Management

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Demo

Case Studies

Only available to members of a group Create using CMS like Solution pages Describe the Challenge Promote your Strengths Visible under Group

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Newsletter

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Partnership Request - Wiki

Work together OT Social Communities Knowledge Partner Promotion

Partnership Request - Badges

Work together Delivery Server Knowledge & Best Practice Fun & Topical Scenario Partner Promotion

Partnership Request - Circles

Work together Delivery Server Knowledge & Best Practice Fun & Topical Scenario Partner Promotion

The Future

Wiki – Product Wiki & Open Wiki Community Interviews OpenText Video Services Further examples of Social Media Channels use Plus Your Ideas!

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http://www.solutionexchange.info

All enquiries

E-mail Danny Baggs direct: dbaggs@opentext.comFeedback: http://www.solutionexchange.info/feedbackForum: http://www.solutionexchange.info/forumIdeas: http://www.solutionexchange.info/ideasTwitter: http://twitter.com/#!/OT_SolEx

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http://www.solutionexchange.info

Thank You

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